The Future of Shopping: Trapping You in a Club You Didn't Know You Joined (bloomberg.com)
Just a word of caution: the next time you spot a great deal on a shopping portal, you will want to carefully look for all the radio buttons, and tick boxes -- and perhaps also skim through the ToS -- before placing the order. Bloomberg has an in-depth piece on the ordeal of a customer who purchased a lingerie item from an e-commerce website called Adore Me. Little did the customer know that the $19.95 she was spending to purchase a piece of cloth would end up costing her -- partly because of her own ignorance -- more than $300. Adore Me, you see, maintains a subscription model in which it charges users a fee of around $40 a month, even if they don't purchase anything. It might surprise many, but Adore Me isn't the only shopping portal or service that runs this sort of tactic. "It's the new thing," says Francisca Allen, the deputy district attorney of California's Santa Clara County. "There's thousands and thousands of companies that do this." What's more, these companies have made it frustratingly difficult to cancel these subscriptions -- it often requires you to sit through a one-hour call to the customer representative and listening to a bunch of funky songs that you suddenly don't adore as much. Bloomberg reports:Hundreds of customer complaints against Adore Me and other subscription e-commerce businesses are stacking up at the Federal Trade Commission, according to records obtained by Bloomberg. They follow a pattern: Shoppers believe they've been tricked into signing up for recurring credit card charges, often for a relatively small amount that can be easily overlooked in a monthly bill. Then companies make it an exasperating hassle to quit and get a refund.
Dealdash dot com... charges you $0.60 per automatic bid even if you don't win the auction. The TV ads are highly deceiving. They even have an elaborate troll system to make their reviews look good. Hellcatx... they are running a massive TV ad campaign for a car giveaway that supposedly helps charity. The prises are probably worth 1/100th of the income, and no mention of how much actually goes to charity.
...telling us that it's "your own fault for not reading the smallprint", even though
1) Capitalism is philosophically based upon perfectly informed rational consumers, which these guys aren't, by definition;
2) It's made deliberately hard, but not impossible, to cancel, by the company purely being a bunch of shitlords without necessarily technically breaking any law (not everything can be reduced to clear rules);
3) Society gains no benefit from protecting a ridiculous contract, so it would be irrational to do so.
Isn't it a variation of the Columbia House type of shyst?
What you hear in the ear, preach from the rooftop Matthew 10.27b
Adore Me Prime
It is shit like this that makes me glad I use disposable credit card numbers for every single online purchase. In 15 years, I've never had a case of fraud or any other problem. But they have saved my butt a bunch of times. My bank emails me for every rejected authorization so I've seen every time some lowlife 'merchant' tried to charge me without my consent. Most recently Angie's List was trying nearly every day for about two months to "renew" a subscription.
If you have a Bank of America or Citibank credit card account then you already have access to disposable numbers. There are other smaller banks (especially outside of the US) who support disposable numbers too.
(PT Barnum) "Wow. Never thought the family business would still be thriving well today."
(CEO of Murphy's Law and and Practice) "No shit, Sherlock."
(Sherlock) "Oh piss off, Murphy. Even Watson wouldn't fall for this."
(Watson) "Hey guys, check this out! I just bought 10 CD's for a penny!
The moment you see the charge hit your bill you contact your credit card company and have them do a chargeback. Tell them you've been trying to cancel with this company who refuses to honor your request and these are fraudulent charges.
The credit card company will remove the charge from your bill then attempt to collect from the other company.
Rinse and repeat each month.
http://www.geeksonfinance.com/...
We will bankrupt ourselves in the vain search for absolute security. -- Dwight D. Eisenhower
About those funky songs, I have only this to say.
I've fallen off your lawn, and I can't get up.
He has been sent by God to make America grate again.
FTFY
I've fallen off your lawn, and I can't get up.
One call to the credit card company and all will be fixed.
I think most people will be pleased to find how easy it is to get their credit card company to reject all new charges from a online vendor plus credit you back for whatever was taken.
Plus, when Mastercard or Visa see a lot of problems with a vendor, MC and Visa will cut them off. Or make it more expensive/difficult for the bad company to operate.
I'm reminded of the recent story about Comcast. In California at least there are efforts to make this type of nonsense illegal.
He sent himself? That puts quite a few things in perspective. Last time he sent his son.
"Everybody's naked underneath" -- The Doctor
At least here such practice may be seen as negative agreement action, which is considered illegal.
If builders built buildings the way programmers wrote programs, then the first woodpecker would destroy civilization.
Dude, moral agency of that level does not apply to the young. They lack both the experience and the economic freedom to make principled decisions in almost all cases except those of life and death.
The easiest way to reverse it is to call your credit card company and dispute the charges.
Excuse me, but please get off my Pennisetum Clandestinum, eh!
He has been sent by God to make America grate again.
FTFY
He has been sent by God to make America hate again.
ftfy both
Silence is a state of mime.
Take a look at the Adore Me site. It advertises "advantages of membership" right on the first page, making the subscription model as obvious as Columbia House.
Yeah, maybe people will finally throw the yoke of smug liberal pricks off from around their necks.
Make America Throw Out the Smug Liberal Fucktards Again. MATOSLFA!!
Cue Clarke's _Imperial Earth_
But a true "free market" has no governmentally-inforced laws. The only laws allowed are those that arise as a manifestation of the way the market itself works, like buyer / seller reputations, etc.
I reported bogus magazine subscription to my credit union (Stanford) so they canceled my credit card without telling me. So then I'm finding many bills I want to pay are not being paid.
Dunno. I got a 6 month free trial for prime with a .edu email address. One click and it was discontinued....
Don't blame me, I voted for Kodos
The thing about Amazon, Apple, Google, and Netflix's services is that they can be cancelled with a mouse click. In fact, it sounds odd, but it helps their customer sat, because if people find it easy to leave, they will be far more likely to come back. This is in stark contract to companies that would require you to call a special number and fight it out with some offshore rep to cancel the card. Having to sit on the telephone for hours on end virtually -guarantees- someone who leaves is not coming back, ever.
The surprise subscription thing is one reason I will buy from a local shop, or Amazon, even if the prices are higher than a no-name site, just because there is less chance of fraud or spurious charges popping up, and any services that repeat that I do buy are easily cancelled.
Also check your credit record afterwards. Some places will put adverse entries on it once they realize they can't slurp from your account any more.
Oh, and this goes without saying... NEVER give a bank account ID. Even years after the account is closed, someone can draw from it, rendering the account negative, and if not paid in a week, making an entry onto ChexSystems, which ensures banks won't even open a checking account for the victim for seven years.
Is it still "free will" if one is forced into a contract under duress, such as the threat of jail if you do not agree to the terms? Jail may not be applicable in this case, but it is applicable in cases around necessities such as food, clothing, shelter, and utilities.
Unfair, deceptive, or abusive acts are all things companies are not allowed to do. They can be charged for doing this and should be.
Bank of America offers ShopSafe (perhaps others offer something similar) that allows one to create a virtual CC (with unique number and CSC) associated with your real CC. You can set the dollar and expiration limits on the vCC and only the first vendor that charges to it is allow to make subsequent changes. You can even manually close the card before is expires. When I shop at a new online store, especially for a one-time purchase, I do this. Vendors can't make recurring charges to a closed CC.
It must have been something you assimilated. . . .
Negative option exists in varying degrees of 'scammy'.
When I was a kid, my friends and I would join Columbia House or BMG, get our 12-for-a-penny, buy four more, cancel, rinse, repeat.
We were high-school kids and we knew the 'negative option' part of it was BS. But the 16 for the cost of 4 was a good deal.
It was a good deal for the record company, too. The albums we received were 'special' labeled ones--it was obvious they were not the same as you'd get off the shelves at a record store. Our theory was that BMG or Columbia would just run off ten or twenty thousand more than they expected to sell once the machines were set up. Pure profit for them; probably didn't pay the artists either. No way of knowing if this was true; this was just our guess.
Anyhow, there you have it--it was very clear up front what the deal was, we all agreed to it and we all got what we expected.
This surprise negative option--this is sneaky and deceptive. To me it smells fishy, and I know if it smells fishy, don't eat it.
I bought 'USB3' memory sticks from Amazon because they were a good brand at a good price and they were "USB3" sticks.
Oh, in my hurry I didn't read the review--They're USB2, but they work in USB3 ports. Well, hell, all USB2 works in USB3 ports. Oops.
Well, shit. They got me.
Blaming the victim is self-delusion. "They won't get me because I'm smart. Those people were dumb. Or greedy. Or whatever...."
Awareness means knowing I might not smell the next one; the scammers do this all day every day and they're good at it.
How much time and attention do I need to devote to not getting ripped off? It's fucking exhausting. Sometimes the scammers win. Sometimes they miss.
A number of times, the scammers simply get thrown into a wood chipper feet first.
"Reality is that which, when you stop believing in it, doesn't go away." - Philip K. Dick
Huh? I though he was behind this kind of thing?
Most ACs are not even worth the keystrokes to insult them. Be generically insulted by this and ignored otherwise.
Really, this gets '5 Insightful'?
Libertarians do support deceptive business practices in that they are opposed to all means possible for impeding them. (And while libertarians [lower case "l"] don't support deceptive business practices, they are incoherent about how they should be stopped.)
Okay, given that you did make a difference between the fundy Libertarians and the more moderate libertarians, of which I'm the latter, I'll give you the small-l answer: You don't get rid of the courts or all the police. You show a court(small claims, most likely) that they deceived you and charged you without authorization, and the court rakes them over the coals.
Done.
libertarians aren't anarchists, though some of the Big-L types seem to be more Anarchists trying to rebrand themselves as something not so objectionable.
I don't read AC A human right