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What Happened to Google Maps? (justinobeirne.com)

Google Maps has reduced the number of cities it shows by up to 83% over the past few years, according to Justin O'Beirne. Maps, in addition, has increased the number of roads it showcases. O'Beirne, who writes about digital maps, in a blog post outlines the changes Google has made to its mapping and navigation service over the years. The side-by-side screenshots comparison on his blog post shows that Google has largely abandoned labelling towns and cities in favor of showing as many roads as it can. He has also looked into several elements of Maps from the design standpoint, and questioned Google's decision. He writes: If these roads were so important that they deserved to be upgraded in appearance, why weren't they also given shield icons? After all, an unlabeled road is only half as useful as a labeled one. [...] [Comparing Google Maps to a paper map] Even though it's from the early 1960s, the old print map has so much more information than the Google Map. So many more cities. So many more road labels. And the text size is comparable between the two. O'Beirne believes that Google has made these changes to better serve mobile users. "Unfortunately, these 'optimizations' only served to exacerbate the longstanding imbalances already in the maps," he writes. "As is often the case with cartography: less isn't more. Less is just less."

27 of 263 comments (clear)

  1. When I carry old printed maps... by Anonymous Coward · · Score: 4, Insightful

    ...I still have hipsters looking at me with disdain.

    1) My paper has never experienced a fault while on the move.
    2) My paper has more detail than your electronic maps.
    3) My paper allows me to see more of the map at once.

    Google Maps is intended as a dumbed down service. Expect it to be dumbed down.

    1. Re:When I carry old printed maps... by Dogtanian · · Score: 4, Insightful

      You appear to have misunderstood the hipster phenomenon. "Hipsters" in the modern sense aren't really the type of people at the cutting edge of technology, or at least they don't pretend to be that way.

      Hipsters are the type of people who made Lomography rich by buying overpriced, overmarketed crappy film cameras bought purely for their imperfect, anti-digital aesthetic. Hipsters are probably the people that started the current vinyl revival, and likely don't care that much about vinyl per se, so much as a twee different-for-the-sake-of-being-different-in-the-same-way-as-everyone-else form of rebellion.

      Of course, they're probably just as "digital" as everyone else, if not more; Instagram is essentially that anti-digital aesthetic automated and faked via entirely digital means for the online social media age. However, the pretence is otherwise.

      They're the sort of people who probably *would* use paper maps just for the sake of being different. (This says nothing either way about whether paper maps are actually better).

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    2. Re:When I carry old printed maps... by Lumpy · · Score: 4, Insightful

      1) My paper has never experienced a fault while on the move.

      Mine have... water got on it and smeared the damned ink from the inkjet printer.

      2) My paper has more detail than your electronic maps.
      Bet it doesnt, go ahead and ZOOM your paper in.

      3) My paper allows me to see more of the map at once.
      Having an active dot on the map serving as a "you are here" is far better than trying to figure it out with paper while driving. I've done it before, I used to always ride with a paper map on my tank bag. Bought a $650 GPS this year for the bike and it kicks paper maps asses so hard it's not funny.

      --
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  2. This minimization approach is everywhere now too by Anonymous Coward · · Score: 5, Insightful

    Everybody is adapting the web for the phones and removing important and useful features in the process. Whereas some sites in the past had a minimalist phone version we're getting stuck now with major sites eliminating critical features for everybody. I don't really know what to do about it, but I don't like it. I guess the only thing one really can do is look elsewhere. Unfortunately in many cases there are monopolies or features missing from other companies products / service in part due to these entities disproportionately smaller size.

  3. Where I live, OpenStreetMap is much better... by ffkom · · Score: 5, Interesting

    ... than Google Maps. OpenStreetMap has way more details and much more up-to-date information - the only thing it doesn't have is, of course, sattelite images - but I hardly need those to navigate. The biggest plus of OpenStreeMap of course is that I can use it completely offline, and I don't have to share my life with Alphabet, the data Kraken company.

    1. Re:Where I live, OpenStreetMap is much better... by Not_Wiggins · · Score: 5, Interesting

      There's a really (basic) reason why Open StreetMap has longer legs than ANY of the commercial company solutions (like Tom Tom, Nokia HERE (ex-NAVTEQ), GoogleMaps, etc).
      The problem is solely one of maintenance.
      How do these companies get their maps? They do so by driving over roads with equipment that collects GPS data (of varying degrees of accuracy... not important to talk about methods/accuracy for this particular point).
      Think about that... when a company first launches (like Google Maps did a number of years ago), they can be "accurate" because they just drive around everywhere for the first time. That's relatively easy to track.

      But then... changes happen. Roads get new construction, or there are new areas that are built up (with new roads or roads get new paths).
      How does one keep track of all the changes that can happen anywhere in the world? One can't.

      Well... a centralized company "can't." It is logistically improbable to keep a map up to date unless a company is planning on continuously driving every road because, frankly, it isn't notified about all the little changes that can happen anywhere; it takes a really long time to "drive every road."

      It is no surprise that Google Maps has started to suffer from this. They were driving around and collecting their own data to make the maps and compete with the "other maps/navigation companies."

      To that end, a concept of community supported map update (like OpenStreetMap) makes sense; I *know* when the street outside my house has changed. I can go someplace and make an update/submit information about a change when it is community based. In fact, I had to do this on several map company sites because my street was "new" for a new sub-division.

      Now, with that said, there is one thing I'll say about Google Maps that might be a saving (?) grace: anyone using Google on their cell is "phoning home" a ton of information... including location (wonder how Google knows about traffic conditions when they don't have implanted sensors/cameras on the roads?). If they were to try and leverage that information, perhaps the map data can be kept up to date by (indirect) consensus based on drivers GPS intel. Of course, you won't get a lot of detail about non-popular travel points. And maybe that's the point... if they're dropping detail related to the less traveled/popular locations, that can fit with dropping their "go drive everywhere and measure it with a Google truck" plan.

      I don't work for Google, so I can't speak directly for their strategy.
      It just seems to fit a common problem with keeping any map up-to-date. How any company can keep an eye on relevant changes in a timely fashion?
      Looks like they've given up on trying to "get it all" and are falling back on easy data from the Google hive mind. 8/

      --
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  4. More is not better by jgotts · · Score: 5, Interesting

    The best analogy I can give is comparing maps of Amsterdam, the Netherlands, Paris, and France available from 2000-2005 (over the years, I bought a thick stack of them) when I was frequenty traveling to Western Europe with American style maps, for example, AAA maps from that era.

    The European-produced maps I looked at were extremely detailed. They seemed to lose track of the forest for the trees. It seemed like they had to label everything, and that they were going for photo accuracy with road routes, etc.

    On the other hand, AAA maps lack a lot of detail but they're much easier to use "at a glance." They aren't as precise, but they give you the gist much better. You were able to pull over and look at a AAA map and get your bearings within minutes. You could even carefully look at a AAA map while driving.

    The European maps I looked at, on the other hand, I think were meant to be studied for 15 minutes before setting out on your journey. If you pulled out one of these maps while walking around in a sketchy area, for example in shadier parts of Amsterdam, you were liable to get mugged. On the other hand, armed with one of these European-style maps at your hotel room, you would need nothing else to get to your destination. The incredibly detailed map would give you an unambiguous route to your exact destination.

    Now that they don't make many printed maps anymore, we have a similar situation for online maps. You don't want or need a super-detailed map on your phone. You want something that will get you to your destination in an expedient fashion. In fact, the map itself is less important than the route. Do you need to browse a map with every street, city, town, and park on your phone? No way. You type in the exact place you want to go and your phone takes you there. If you want to explore a detailed map at your leisure while sitting at home don't use smartphone app. Don't use Google Maps. Find something else. To most people this use case is not wanted, and added detail is unwanted distraction.

  5. It's not just cartography anymore. by hey! · · Score: 4, Insightful

    It's UI design, and that's task-oriented.

    Paper maps are highly versatile, general purpose tools. You can do all kinds of things with them, and generally speaking the more data they cram in (in a clever way of course) the better. They're like a swiss army knife; you want them to serve in any possible occasion.

    Digital map displays are embedded in a user interface; they're a backdrop that provides the user with useful contextual information as he attempts to perform some specific task. The better you understand how the user performs that task, the more you can pare down irrelevant context that might detract from that task. Now there have been many times I wished the Google Maps UI was a little more versatile, but in general it does really well at the kinds of search and navigation tasks people mainly use it for, e.g. finding all the doughnut stores in Quincy, MA.

    So basically you can't automatically apply criteria you'd use in a paper map to a digital display, although it's certainly helpful to under stand those criteria.

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  6. Choice by markdavis · · Score: 5, Insightful

    What this does is highlight what Google is famous for- not giving any user choice. It runs throughout most of their products and platforms.

    Instead of deciding for us how something must be to best meet the assumed majority, what would be nice would be to simply let us CHOOSE what options we want. What font size, if we want the scale meter to be shown, how much detail we want to see, etc.

    I am sick of the "modern" "simple" design of everything that is supposedly so superior... because it isn't. Removing all controls and choices, hiding everything, getting rid of settings, etc. No thanks.

    1. Re:Choice by JustAnotherOldGuy · · Score: 5, Insightful

      I am sick of the "modern" "simple" design of everything that is supposedly so superior... because it isn't. Removing all controls and choices, hiding everything, getting rid of settings, etc. No thanks.

      Agreed 100%. Let me choose the options and settings I like. Isn't that what computers were supposed to be all about?

      --
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  7. In many ways paper maps continue to be superior by dpbsmith · · Score: 4, Insightful

    I continue to be amazed at how high the "bandwidth" of a traditional, printed, paper highway map--such as those still provided by AAA, and frequently by the states themselves--compared to anything you can get electronically. Scrolling a six-inch screen is no substitute for a square meter of paper surface printed in high resolution... and with judicious human preselection of points of interest.

    For your typical 150-miles-to-a-specific-destination trips I continue to try to make do by printing out relevant Google maps, a small-scale one for the major highway routes to get there and a big one of the neighborhood. It never really works. The GPS and our car's NAV system will get you from point A to point B and show you in very good detail the local roads immediately surrounding your present position, but don't work very well for planning.

    Nor are electronic maps very good for sketching, highlighting, or carrying with you. And paper maps don't need to be recharged.

  8. Re: company serves customers by Pikoro · · Score: 3, Insightful

    Who the hell zooms out to a view where you can see 4 surrounding states as well when using maps for navigation? It's like holding a book at full arms length and then complaining about the size of the text.

    --
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  9. Re:They have multiple street names wrong.. by TheReaperD · · Score: 3, Informative

    If the data on Google Maps is wrong then you can submit a correction. They offer this function for a reason.

    --
    "Be particularly skeptical when presented with evidence confirming what you already believe." -
  10. Google maps still doesn't rotate by smooth+wombat · · Score: 5, Insightful

    To this day Google maps does not allow you to rotate whatever you're looking at so it is aligned N-S. For example, if you look at Manhattan, NY, its gridlines are neatly arrayed. However, the island itself does not point N-S. It is slightly askew.

    There is no way (that I am aware of) to rotate the map so the gridlines run E-W and N-S so when you print out a close up view everything lines up neatly on the page. Instead, the picture runs off diagonally.

    Outside of rotating, when you drag the line for your trip to a different route it regularly ends up doubling back on itself. When you try to drag the offending part to match where you want to go, it may double back again.

    Sure, if you fiddle with it enough you can eventually get it to have one continuous line but generally it's faster to clear the entire page and start over.

    Google maps has gone downhill over the years. What used to be an easy way to map or view where you want to go has been reduced to the typical shiny so prevalent on the web. Forget ease of use, so long as it's shiny.

    --
    We will bankrupt ourselves in the vain search for absolute security. -- Dwight D. Eisenhower
  11. Re:This minimization approach is everywhere now to by FrankHaynes · · Score: 5, Insightful

    Google Maps seems to remove features with every successive release of Maps for Android.

    You used to be able to measure distances on the mobile Maps app, but not any more.

    You used to be able to plot a course or set waypoints on your desktop computer with its big screen where you could see a lot more, then pull up that route on your phone with the mobile app. Not any more.

    I used to be able to publish a link to my location plotted on an embedded map on my personal web site so my friends could track me on road trips. They took that away claiming that idiots were forgetting about their public links and violating their own privacy. So to protect people from their own stupidity, ostensibly, they removed that feature.

    I've forgotten all the features that they've removed just in the past couple of years.

    In recent versions Maps INSISTS that you turn on wifi in order to get an accurate plot of your location even with GPS already enabled. This tells me that they continue to map wifi access points as you move around to add to their database. It has nothing to do with improving the accuarcy of your location, that's BS.

    --
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  12. Re:They have multiple street names wrong.. by DavidRawling · · Score: 3, Interesting

    Only if your issue fits in a small number of categories and you live in the right country. Issues like "I live on a street that has been there for five years, but you still think it's non-existent" apparently don't qualify as needing correction.

  13. Re: company serves customers by Rei · · Score: 5, Insightful

    Agreed. Honestly, I'm surprised there's anyone who's not of the view that Google has been going backwards in terms of their map interface and quality of what's presented for a long time. Heck, Google Search too.. "Yes, Google, I did want you to actually find pages with all of my search terms in it, rather than you randomly deciding that I was just kidding about half of them...."

    --
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  14. Re: company serves customers by Anonymous Coward · · Score: 5, Funny

    No road names/numbers and no city labels. As the author points out, the Google map (at least at that zoom, which I assume you can zoom into and get more detail) isn't very useful at all.

    UXtards happened.

    User Interface professional: "1920x1080 is a standard desktop resolution. There is adequate space for menus with words and for the actual map to have words like street names/numbers on it."

    UXtard: "ZOMG MOBILEFIRSTFLATDESIGN! Words ugly. Not like words. Not touch words with finger paw. Make words go away. No like reading. Use Javashit to hide everything that shows what you're looking for, make the menu fly out and obstruct 20% of the screen when you hover the mouse over the wrong pixels, and remember that nobody would ever want to have the last set of queries on while searching for directions! Two tasks, wipe out the first one! Elegant! Simple! Delete all functionality, then rewrite in latest Javashit framework Nothing but pure flat lines. Make all menus hide. Hamburger menu enough. !"

  15. My Favorite by sycodon · · Score: 5, Insightful

    Four point text on some street names.

    So you zoom and and they shrink all the text back to its original four point font.

    Google is supposed to have a lot of smart people.

    Maybe they are all on a 5 year sabbatical.

    --
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    1. Re:My Favorite by WalrusSlayer · · Score: 5, Insightful

      Four point text on some street names.

      So you zoom and and they shrink all the text back to its original four point font.

      This. And it's been this idiotic for quite some time now. I mean seriously, how hard is it to detect the threshold of where you're zooming in for more streets and/or detail, and when you're just trying to f'ing read the goddam names?

    2. Re:My Favorite by Anonymous Coward · · Score: 5, Insightful

      I always love how you have to pan and zoom around to get the some of the major street names to show up. Even if the direction path actually takes you onto a street, sometimes it won't have a label but some tiny street off to the side with inexplicably have a label.

    3. Re:My Favorite by DNS-and-BIND · · Score: 5, Interesting

      It's because all the UX experience people working on Google Maps are 20ish and can easily read small print. They have made the amazing discovery that if you make text smaller, you can fit more of it on a small screen. This is more efficient, and I'm sure whoever came up with this got highly praised.

      My beef is that you can't even see some street names, no matter how you zoom in or out. They just won't appear, even if you're standing on them. This makes it quite frustrating trying to walk around in an unfamiliar city. Once again, the UX experience people I'm sure have weighed in and said you're supposed to input your destination and just follow the directions, not worry about which silly street you're on.

      --
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  16. How good are maps? by Gussington · · Score: 5, Insightful

    I just came to say how awesome maps are. Not Google Maps, that is becoming more and more shit by day, but maps in general. Can you even imagine the old days when you couldn't get an accurate map anywhere? Imagine how hard that would've been?
    I travel a fair bit, and my first stop is always to grab a free local tourist map, it makes such a huge difference once you have even a high level layout of the land.
    Go maps!

  17. Re:They have multiple street names wrong.. by dgatwood · · Score: 5, Informative

    Actually, it probably did get fixed, and then got broken again when they pulled data from upstream. Companies like Google and Apple get their mapping data from a number of providers, then merge that data together. If those providers give them bad info, if they just fix it in their local database, it will get stomped on by the next data pull. To fix it correctly, it has to get pushed up to the providers. If multiple providers give them incorrect data, it has to be fixed upstream by multiple upstream providers. Worse, those providers, in turn, get their info from multiple providers. This continues until you reach some government contractor.

    If you're really unlucky, the city planning office tells that contractor not to fix the data, because Google Maps says that it is correct. And then Google fixes it on their side, and then the city sends the wrong data to TIGER, who sends it to somebody else, who sends it to somebody else, who sends it to Google or Apple, reverting the fix all the way down the line.

    Submit a second report about the problem. Then at the same time, submit a report to your city planning office. Odds are at least even that they're the problem.

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  18. Re: company serves customers by julian67 · · Score: 3, Insightful

    If I had mod points this post would get some positivity.

    "Elegant!". Too often I see applications, desktop environments, Linux distributions, even languages, described as "elegant". Through experience I have learned to automatically mentally translate this into "ill conceived, badly implemented, fucking stupid, actually worse than useless".

  19. Google maps, where to begin? by AbRASiON · · Score: 5, Informative

    Good lord help me, Google god damned maps!
    I'll try my best to keep it short and sweet:

    The DUMBEST thing those idiots have done is remove the 50/50 split from the street view option. It's without a doubt, the most moronic @#$%ing thing they've done. It's incredibly frustrating.

    Luckily I have a screenshot of what I'm talking about.
    http://chattypics.com/files/5050split_sueprsqg9z.jpg

    You used to be able to do a 50/50 split, one of what you're looking at and 2 of where you "are" on the map what direction you are "facing". Any idiot with basic N.E.S.W directional skills, found this incredibly useful.
    We can still use street view and find what the building looks like that we're after, but it's much harder to identify where on the map it is, what direction it's facing, what the number is. We can do it, definitely, it's still down the bottom in the corner, VERY small - but the old system was incredibly easy to navigate in a combo street / maps view. I can't even put into words properly just how much superior the old version was, vastly is a big understatement.

    Perhaps you guys are sick of me but I'm personally getting frankly, fucking sick of typing shit up like this time and time again about applications, phones, websites, because idiots feel compelled to change things, not for the sake of improvement, but for the sake of change.

    It's times like this I WISH slashdot had a much larger audience, I WANT some piece of shit at Google to see this post and understand just how badly they fucked up. Yes, they did, fuck up, I'm sorry but there's no other way to put it.

    Tired of these changes, tired of things becoming worse for the sake of it.
    Google maps is literally an inferior product to what it was many YEARS ago.

    P.S Don't bother going back through the feedback system to these wallies, they have no idea. It's as bad as sending feedback to the Government at this point

    - Frustrated.

  20. Re: company serves customers by DigiShaman · · Score: 3, Insightful

    Elegant, when done correctly, is based on simplicity forged out of deep intellectual forethought. The problem is, by design, the end result of what's elegant is often abstracted from the origins of its protégé. Effectively, that many anyone can create a simplistic design and pass it off as functional when in fact it's just an empty lackluster useless pile of UI; which BTW is the majority of "elegant" UIs these days. Even iOS which I consider an elegant mobile platform is suffering feature creep that's eroding this experience IMHO.

    --
    Life is not for the lazy.