'Apple Stole My Music. No, Seriously' (vellumatlanta.com)

Vellum's James has written about his ordeal with Apple Music which many people can relate to. Apple Music, the Cupertino-based giant's online music streaming service, deleted 122GB of music files that James had stored on his computer. He writes: What Amber (supposed Apple Support representative) explained was exactly what I'd feared: through the Apple Music subscription, which I had, Apple now deletes files from its users' computers. When I signed up for Apple Music, iTunes evaluated my massive collection of Mp3s and WAV files, scanned Apple's database for what it considered matches, then removed the original files from my internal hard drive. REMOVED them. Deleted. If Apple Music saw a file it didn't recognize -- which came up often, since I'm a freelance composer and have many music files that I created myself -- it would then download it to Apple's database, delete it from my hard drive, and serve it back to me when I wanted to listen, just like it would with my other music files it had deleted. This isn't the first time Apple Music has deleted a user's locally stored music files. Long-time Apple watcher Jim Dalrymple canceled his subscription last year and called Apple Music a "nightmare" after the service allegedly deleted over 4,700 of his previously bought songs. At the time, he wrote: At some point, enough is enough. That time has come for me -- Apple Music is just too much of a hassle to be bothered with. Nobody I've spoken at Apple or outside the company has any idea how to fix it, so the chances of a positive outcome seem slim to none.Incidentally, Apple Music is rumoured for a reboot at the company's developer conference in June. It's not clear if fixing the aforementioned glitch is among Apple's imminent agenda.

Comments

Re:It can't be said too many times

[K. S. Kyosuke]

What kind of software removes files from a local disk without even asking for user confirmation?

rm -f ?

Re:Double-standard

[WarlockD]

It's an interesting insight into Apple's view of the world. All music must be either ripped (and thus backed up) or bought from iTunes. Therefore, deleting it isn't an issue, you can now stream it and iTunes will re-download it if you have an iPod. There are no other use cases, all other workflows are incorrect. iTunes manages all your audio files, you shouldn't even be looking at them. You click play in iTunes, it plays (subject to internet connection, fees may apply), it works perfectly and in the most intuitive and revolutionary manner possible.

Fuck. I can't tell if your trolling, being sarcastic, explaining or being a fanboy. Excellent Post!

Re:Also, read thei nstructions

[Anonymous Coward]

it doesnt. still have my local copies. guy fucked up or lied

Re:It can't be said too many times

[EvilSS]

The entirety of iTunes is a piss poor design. It's like there's some secret cave under Apple HQ where a bunch of early 90's developers live and work on iTunes and no one else at Apple can find it to put a stop to it.