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Amazon Bows To Pressure To Bring Same-Day Deliveries To Poor Areas (fortune.com)

Posted by EditorDavid on from the Prime-numbers dept.

An anonymous reader quotes a report from Fortune: After pressure from lawmakers, Amazon is revamping its same-day delivery service in response to complaints that it failed to provide service to poor, minority neighborhoods. The retail giant said it would bring its same-day delivery service to all Zip Codes in the 27 cities where its offered, not just in the wealthier areas, according to a Bloomberg report on Friday.

1 of 178 comments (clear)

  1. Some questions by Okian+Warrior · · Score: 4, Insightful

    Same day delivery is a luxury. As a business you want to please as many of your customers as possible as it correlates to making a profit.

    Wealthier neighborhoods order more stuff. Those customers in effect do get (and rightly so) more of a consideration when it comes to service. Smaller areas that correspond to more business. You need fewer drivers than for servicing an entire city. Those customers are paying for better service by doing more business with amazon.

    I will give better service to customers that deserve it. Period.

    Out of curiosity, does that position include other luxuries such as cable and internet service?

    I bet those companies could roll out good service to "selected" areas that give a great profit, and ignore the marginal profit areas.

    Or how about phone service? The per-person infrastructure cost for people in rural areas is staggering!

    Maybe we should let the phone company dial back their service in unprofitable areas.

    Or how about electricity? Same thing.