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Mac Users Reporting Widespread System Freezes With OS X El Capitan 10.11.4 Update (macrumors.com)

An anonymous reader quotes a report from Mac Rumors: A large number of MacBook Pro owners running OS X El Capitan are reporting widespread system freezes since installing the 10.11.4 update to Apple's Mac OS. The problem appears to be concentrated on 13-inch Retina MacBook Pros (Early 2015) running 10.11.4. Users report that their system becomes totally unresponsive at seemingly random times, with no way to regain access to their Mac other than to force a hard reboot. The issue was initially reported by MacRumors forum member Antonnn on March 25, four days after Apple released what is the third update to the Mac OS. In Antonnn's case, the freezes have been occurring "about once a week," first when browsing in Safari, but then also during the use of other Mac apps, including Adobe Photoshop and several third-party browsers. The freeze seems to affect not only the screen and mouse cursor but also the Mac's Force Touch trackpad, which completely loses feedback. Apple Support is apparently aware of the issue but have so far offered no concrete solution. Meanwhile, some users have resorted to downgrading their system to 10.11.3 by restoring from a Time Machine backup or performing a clean install. Hundreds of others have posted to a dedicated thread discussing the issue. Bill Mattheis posted a video on YouTube of the freezing he has experienced on his MacBook Pro.

2 of 100 comments (clear)

  1. Unsurprising by Anonymous Coward · · Score: 0, Informative

    Apple software has been going strongly downhill recently. I make my living developing for their platform, and the reality is that below the shiny GUI there is an old and unmaintained pile of crap. More shit gets kicked under the carpet with each new release but obviously this can't go on forever.

  2. El Capitan has other problems by DrTime · · Score: 3, Informative

    My install of OS 10.11 in October 2015 seemed to be terrific. Then I found that had trouble with SDHC cards on my 2009 iMac 27". It might read and write cards after a clean cold boot, but it also might self reject them, and it never would even see a SDHC inserted after a sleep cycle. Others reported similar issues, one post on the topic was up to 9 pages a few weeks ago on the Apple Discussion forum. The problem was reported on many different models, not all were old.
    10.11.1, 10.11.2, and 10.11.3 brought no relief. Then, 10.11.4 improved its operation substantially. SDHC cards would work for several sleep cycles before being gone to the wind. Sometimes, just to be assertive, OS X 10.11.4 reverts to its old ways. It likes to mess with me.
    I have never had El Capitan freeze on me BTW.
    10.11 El Capitan brought a whole new USB software support and some people have claimed various fixes for the SDHC issue, use a driver for an external reader, muck with the control files for USB, etc. The reliability and security of these fixes is always dubious.
    Other problems also came with El Capitan (for me at least). Calendar spins its color wheel cursor at me as type in new events, it takes 5 or more seconds to respond to a single character. I've played with the various iCloud settings and mitigated the problem, but not by much.
    El Capitan came with a number of "improvements". The Notebook application was supposed to have numbering and other new features. I tried them and couldn't believe how poorly the features worked. I looked for an alternative and discovered the best application on the planet, Microsoft OneNote. I now use it on my Mac, my iPhone, my Chromebook, my Windows bootcamp partition, and at work on the PCs. Highly recommended. Best app I've ever used.
    The myth of "it just works" is a myth. I curse my Macs oddities way more than I curse at the PCs at work, except for cursing at the work itself.
    I toyed with restoring Yosemite from my Time Capsule. I finally did a few weeks ago, but to an external Firewire disk. Then I found that using an external disk for booting OS X doesn't work that well. It won't wake from sleep well, for example. But I tried, I just don't want to blow away the internal disk for it. Any besides, it took 6 hours to build that disk from Time Capsule as it restored 650MB of media besides the OS plus all the old versions of my software. You have no (minimal) control over Time Capsule.
    There is nothing Apple sells that I want any part of anymore. The new iMacs look just like the one I've been using. Maybe my problems with El Capitan are due to my computers age, but I buy Apple because they've historically given me good value and lasted with full software updates. Like for seven years now.
    I may have to switch to Windows one day. Don't tell me about Linux, I use it all day at work too. Not Ready for Prime Time.
    So, I guess I'd rather bitch than switch.