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Amazon Stops Giving Refunds When an Item's Price Drops After You Purchase It (recode.net)

Posted by msmash on from the make-your-peace-with-it dept.

Amazon has for years issued refunds to users when the price of an item drops after they've purchased it. But lately the e-commerce giant hasn't been doing that on a number of products, except for televisions, according to price-tracking companies. Recode reports: The move may have something to do with the rise of startups that track prices for Amazon customers and automatically request refunds when appropriate. One of them, a Santa Monica-based startup called Earny that is backed by the startup incubator Science, first pointed out the change. Earny scours a customer's email inbox for digital receipts, and then continuously checks the price on a retailer's website to see if it drops.

3 of 164 comments (clear)

  1. What? by U2xhc2hkb3QgU3Vja3M · · Score: 5, Insightful

    Earny scours a customer's email inbox for digital receipts...

    Yeah.... no.

    1. Re:What? by 93+Escort+Wagon · · Score: 5, Insightful

      I'm sure lots of people do, though. Heck, look at all the people who don't even blink an eye before allowing Facebook full access to the contact list they have on their personal computer - and that's not even promising to save them a few cents.

      --
      #DeleteChrome
  2. Re:Newegg does the same thing by JackieBrown · · Score: 5, Informative

    I haven't used Newegg in years. Their return policy is terrible.

    If I get a defective product from Amazon, they send me a new one before asking for the return. Newegg wanted their product first, charge me return fees since it's not their fault it's defective, and charged me shipping for the replacement.

    Only had to have that happen a few times to say to hell with them. Plus, their prices are not very competitive anymore.