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AT&T Begins Capping Broadband Users (dslreports.com)

Karl Bode, reporting for DSLReports (edited for clarity): Just a reminder to AT&T customers: the company's usage caps on U-Verse broadband connections is now in effect. When AT&T originally announced broadband caps on fixed-line connections back in 2011, it capped DSL customers at 150 GB per month and U-Verse customers at 250 GB per month. But while the DSL customer cap was enforced (by and large because AT&T wants these users to migrate to wireless anyway), AT&T didn't enforce caps for its U-Verse customers. Until now, anyway. Back in March AT&T announced it would begin enforcing usage caps on all connections starting May 23. As of today, U-Verse customers face different caps depending on their speed tier. AT&T says customers on U-Verse tiers with speeds between 768 Kbps and 6 Mbps will now face a 300 GB cap; customers on U-Verse tiers of speeds between 12 Mbps and 75Mbps will see a 600 GB cap, and customers on speeds between 100 Mbps and 1 Gbps will see a cap of 1 terabyte. Users who exceed these caps in any given month will automatically have to pay for 50 GB of additional data for $10 each.

5 of 180 comments (clear)

  1. Doesn't matter by dlenmn · · Score: 3, Informative

    I've got 18 Mbps ATT DSL, and I don't think that I could hit that cap anyway given that their service is so unreliable. My connection goes down at least once almost every evening... (Granted, it usually comes back 5-10 minutes later, but still.)

    1. Re:Doesn't matter by Anonymous Coward · · Score: 2, Informative

      Once an evening? I have a service interruption every 20 minutes.

  2. Re:In case you were thinking about cutting the cor by dj245 · · Score: 4, Informative

    The helpful folks at AT&T would like to remind you that they have a great Uverse cable package too....should your HBO Now/Sling/Hulu accounts be causing you to go over their new broadband caps.

    I logged into my account, and as a Uverse internet-only customer in Houston, I am now under a cap. I'm not sure how they can unilaterally do this without revisiting the contract.

    Predictably, I have an option in my account now to "add TV to get unlimited data".

    --
    Even those who arrange and design shrubberies are under considerable economic stress at this period in history.
  3. If you're not on a 1- or 2-year contract by tepples · · Score: 4, Informative

    I'm not sure how they can unilaterally do this without revisiting the contract.

    If you're on month-to-month service, as opposed to a 12- or 24-month commitment, the provider alters the contract by sending the new terms to you along with your bill. If you pay it without canceling service, you accept the offer of continued service.

  4. Re:In Seattle... by pr0fessor · · Score: 3, Informative

    They are basically saying I'm going to give you a monthly account but at 75mbps you can only use it for about 18 out of 720 or so hours in month.

    Alright I know that even with me being a cord cutter and all my TVs running on streaming services and kids playing games on xbox live I only use about 400-450GB a month because those services don't actually serve up video at 75mbps but if you're selling 75mbps on a monthly account the cap needs to be 75 * number of seconds in a month.