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AT&T Begins Capping Broadband Users (dslreports.com)

Karl Bode, reporting for DSLReports (edited for clarity): Just a reminder to AT&T customers: the company's usage caps on U-Verse broadband connections is now in effect. When AT&T originally announced broadband caps on fixed-line connections back in 2011, it capped DSL customers at 150 GB per month and U-Verse customers at 250 GB per month. But while the DSL customer cap was enforced (by and large because AT&T wants these users to migrate to wireless anyway), AT&T didn't enforce caps for its U-Verse customers. Until now, anyway. Back in March AT&T announced it would begin enforcing usage caps on all connections starting May 23. As of today, U-Verse customers face different caps depending on their speed tier. AT&T says customers on U-Verse tiers with speeds between 768 Kbps and 6 Mbps will now face a 300 GB cap; customers on U-Verse tiers of speeds between 12 Mbps and 75Mbps will see a 600 GB cap, and customers on speeds between 100 Mbps and 1 Gbps will see a cap of 1 terabyte. Users who exceed these caps in any given month will automatically have to pay for 50 GB of additional data for $10 each.

27 of 180 comments (clear)

  1. In case you were thinking about cutting the cord by NotDrWho · · Score: 4, Insightful

    The helpful folks at AT&T would like to remind you that they have a great Uverse cable package too....should your HBO Now/Sling/Hulu accounts be causing you to go over their new broadband caps.

    --
    SJW's don't eliminate discrimination. They just expropriate it for themselves.
  2. I'll never understand by rsilvergun · · Score: 3, Insightful

    Why we let them do this. You know, we could pass a law and make them stop.

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    1. Re:I'll never understand by NotDrWho · · Score: 5, Insightful

      Yeah, good luck getting that law through all the Congressmen they've bribed.

      --
      SJW's don't eliminate discrimination. They just expropriate it for themselves.
    2. Re:I'll never understand by Solandri · · Score: 2

      Last I checked technology doesn't get more expensive as time goes on so yeah, the $20/month I used to pay for unlimited dial-up should be what I pay today.

      No the technology doesn't get more expensive. But $20/mo for 56 kbps scales up to $17,860/mo for a 50 Mbps connection. Fortunately, technology has allowed that price to drop closer to about $2500/mo for a dedicated 50 Mbps connection. So how are you able to get a 50 Mbps connection for just $50/mo? Because you're sharing that 50 Mbps with 50 other customers, and your combined payment is enough to cover the $2500/mo cost.

      Guess what? Sharing stops working when one person hogs up all the 50 Mbps bandwidth 24/7. So what's can you do to prevent that from happening? Well how about putting in a monthly data cap? 50 Mbps * 1 month = 16.43 TB. Divide that by 50 users and you get 328.6 GB/user. And the caps that are in place are right around 300-600 GB. That's not a coincidence. It's math (the cap can be slightly higher than the actual 1/50 split because not everyone uses their entire cap every month).

  3. If they built out their networks properly.. by kheldan · · Score: 2

    ..then they wouldn't NEED datacaps. But it's cheaper/more profitable for them to have a shitty, overbooked network and charge people for 'overages'.

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    1. Re:If they built out their networks properly.. by NotDrWho · · Score: 5, Interesting

      ..then they wouldn't NEED datacaps.

      They likely don't need data caps now. They just want you to buy their Uverse cable/phone package. And putting caps on online cable alternatives is a great way to...ahem... "encourage" you.

      --
      SJW's don't eliminate discrimination. They just expropriate it for themselves.
  4. Doesn't matter by dlenmn · · Score: 3, Informative

    I've got 18 Mbps ATT DSL, and I don't think that I could hit that cap anyway given that their service is so unreliable. My connection goes down at least once almost every evening... (Granted, it usually comes back 5-10 minutes later, but still.)

    1. Re:Doesn't matter by Anonymous Coward · · Score: 2, Informative

      Once an evening? I have a service interruption every 20 minutes.

    2. Re:Doesn't matter by Anonymous Coward · · Score: 2, Funny

      Every 20 minutes? I have a service interruption every *@#$*!@..... *NO CARRIER*

    3. Re:Doesn't matter by operagost · · Score: 2

      Old school modem jokes really need to come from low ID guys, not ACs. A shame, really.

      --

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  5. Re:In case you were thinking about cutting the cor by dj245 · · Score: 4, Informative

    The helpful folks at AT&T would like to remind you that they have a great Uverse cable package too....should your HBO Now/Sling/Hulu accounts be causing you to go over their new broadband caps.

    I logged into my account, and as a Uverse internet-only customer in Houston, I am now under a cap. I'm not sure how they can unilaterally do this without revisiting the contract.

    Predictably, I have an option in my account now to "add TV to get unlimited data".

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  6. Pretty Extreme by PPH · · Score: 4, Funny

    Instead of capping them, AT&T could just limit their usage.

    --
    Have gnu, will travel.
  7. Re:In case you were thinking about cutting the cor by Anonymous Coward · · Score: 5, Funny

    They are altering the deal. Pray they don't alter it any further

  8. If you're not on a 1- or 2-year contract by tepples · · Score: 4, Informative

    I'm not sure how they can unilaterally do this without revisiting the contract.

    If you're on month-to-month service, as opposed to a 12- or 24-month commitment, the provider alters the contract by sending the new terms to you along with your bill. If you pay it without canceling service, you accept the offer of continued service.

  9. Re:Att uverse business by tepples · · Score: 2

    Are business plans even available in residentially zoned blocks? Some ISPs don't understand telecommuting.

  10. Re:In Seattle... by pr0fessor · · Score: 3, Informative

    They are basically saying I'm going to give you a monthly account but at 75mbps you can only use it for about 18 out of 720 or so hours in month.

    Alright I know that even with me being a cord cutter and all my TVs running on streaming services and kids playing games on xbox live I only use about 400-450GB a month because those services don't actually serve up video at 75mbps but if you're selling 75mbps on a monthly account the cap needs to be 75 * number of seconds in a month.

  11. Fuck AT&T by Anonymous Coward · · Score: 3, Insightful

    I am so glad that I left AT&T, the mobile company, because of the same kind of bullshit that they are pulling here. It looks like the other half of their business is not much different. T-Mobile's service isn't the best, by any stretch, but at this point I'm content to continue paying [less] for their business practices.

    All of the carriers, except possibly Sprint, are raking in profits faster than they put it into the bank, while they continue to have the cartel attitude to screw the customer with fees (every time Verizon or AT&T introduces or raises a fee, then the other follows).

    Want to upgrade your device? Oh, that will be $30. Oh, you're on an enterprise account? That should be waived. Please contact customer service to have it removed, because we hope you don't and then we can keep the fee. Please, bring your own phone so we can charge you money for doing it!

    It's so frustrating because AT&T is not a capitalist company -- they are not seriously competing. Both AT&T and Verizon are at the same place that they were years ago, except with better technology doing things for them (like building penetration for AT&T). I have not seen a new area get covered by AT&T in years. The only thing they seem to do is to keep the towers running with relevant hardware (a good thing), and that's it. Then they sit on the profits and moan that they need to charge users for using the service they're paying for.

    Let's think about it: a 1 TB data limit for a 1 GB connection. I can only assume that they are using Apple math for binary values, but to be as fair as possible, you could theoretically use your data cap in 1024 seconds, or just over 17 minutes. That makes sense?

  12. Re:How Many Times by Moof123 · · Score: 2

    Tilting at windmills. Internet outrage has only a minuscule effect on the real world, and outrage on a niche site like Slashdot has even less effect.

    Write your congressman, complain to the FCC. Those avenues are also weak due to regulatory capture and the corrupting nature of our style of campaign finance, but they are still orders of more effective than swearing into the void.

  13. Re:More than one city supplies a home by Calydor · · Score: 4, Insightful

    I'm not entirely sure what you are trying to say here. That people unhappy with their ISP should pack up all their things and move to a different city, possibly far enough away they need to find a different job and new social circle?

    Isn't that a little bit overkill?

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  14. Re:Equal capping of all traffic sources by ComputerGeek01 · · Score: 2

    Data caps inevitably lead to "zero rating" certain services that said vendor provides. This means that some things do not count against your monthly data usage effectively penalizing you for using anything outside of their approved network which is exactly the kind of shit that the net neutrality laws were put in place to prevent.

  15. Re:Att uverse business by sims+2 · · Score: 2

    Afaik you just ask for a business plan and they happily charge you extra. But I don't know that for sure as I don't live close enough to town to get dsl.

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  16. Re:Equal capping of all traffic sources by will_die · · Score: 2

    Somewhat correct on this. The placing of the cap is not against net neutrality law but the use of zero rating certain services is not inevitable.
    Also it will be up to the FCC to decide if it is allowed, such as they are doing now by asking for public comments.

  17. Hmm... by EmeraldBot · · Score: 4, Insightful

    To give you guys some perspective, if you have a 20mbps connection a 600GB cap, that's approximately 60 or 70 hours, or about 3 day's worth. If you only use that connection speed during your 9-5 workday, that's still only about 8 days, or a little over a week. I understand that Slashdot and code merges don't eat that much, but any kind of streaming or video would do a connection like this in in about two or maybe three weeks if you're careful. Imagine if we had three major companies who made cars, all of which come with a driving cap of 200 miles and cost $50 for every 50 miles after. That's what we live in.

    --
    "Set a man a fire, he'll be warm for the rest of the night. Set a man afire, he'll be warm for the rest of his life."
  18. Re:Att uverse business by TheReaperD · · Score: 2

    Yes, you can get a business U-verse account, even if you're in a residential area. I have no cap and 5 static IPs for my house. I pay more, of course but, I don't have to deal with problems such as data caps and dynamic IPs.

    --
    "Be particularly skeptical when presented with evidence confirming what you already believe." -
  19. Re:That's a pretty big cap though by allquixotic · · Score: 3, Insightful

    Good point. The only cap policy that I think would be reasonable would be to set all the slower connections to something more generous like 600 GB and the top tier connections to 1 TB, then implement a policy to increase the caps by 15% per year (doubling time = 4.96 years). The exact year over year cap growth would have to be based on a scientific study of the per-user increase in fixed line broadband Internet yearly data consumption in the US.

    Caps should be in place to prevent abuse, not to artificially punish regular users doing a reasonable amount of work / activity. I always like the public water analogy.

    Now granted, public water is metered instead of a flat rate, but let's say hypothetically that it were flat rate.

    If you turn on all the sinks and showers in your house and just leave them on 24/7, you're going to get a call from the water provider, no matter who it is, whether you're on a flat rate plan or metered. Even if you're paying for the water on a per-volume basis, even if that makes them a significant amount of money, they'd rather you *not* use their resource to the point of exhaustion, because it impacts other customers.

    If, on the other hand, you happen to be a pool enthusiast and have a gigantic pool filling your backyard, and invite neighbors and friends over to dirty up your pool and have to frequently drain and re-fill it, you could end up using many times more water than your neighbors. But you're doing it for what is nominally a legitimate *purpose* - you aren't just running it down the drain because you can; you're doing it for entertainment/social purposes. You're also probably using water at a much slower rate than the guy who leaves all his faucets and showers on 24/7.

    If caps are low enough that the pool enthusiast can face punitive fees or risk being disconnected from the water supply, that's *broken*. The only guy they should be catching in their net is overt resource *abusers* (whether intentional or accidental; maybe they have a virus that is pegging their connection as part of a DDoS botnet).

  20. unless you're in a google fiber area by hyphnos · · Score: 3, Funny

    i received a notice modifying my terms on 18 mb uverse a few weeks ago telling me the cap was being removed... thanks google

  21. There's a Workaround by ArhcAngel · · Score: 2

    Whenever I get close to the cap I just upload some really large files to roll the odometer back.

    --
    "A person is smart. People are dumb, panicky dangerous animals and you know it." - K