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Former McDonald's USA CEO: $35K Robots Cheaper Than Hiring at $15 Per Hour (foxbusiness.com)
An anonymous reader shares an article on Fox Business: As fast-food workers across the country vie for $15 per hour wages, many business owners have already begun to take humans out of the picture. "I was at the National Restaurant Show yesterday and if you look at the robotic devices that are coming into the restaurant industry -- it's cheaper to buy a $35,000 robotic arm than it is to hire an employee who's inefficient making $15 an hour (warning: autoplaying video) bagging French fries -- it's nonsense and it's very destructive and it's inflationary and it's going to cause a job loss across this country like you're not going to believe," said former McDonald's USA CEO Ed Rensi during an interview on the FOX Business Network's Mornings with Maria. According to the Bureau of Labor Statistics, 1.3 million people earned the current minimum wage of $7.25 per hour with about 1.7 million having wages below the federal minimum in 2014. These three million workers combined made up 3.9 percent of all hourly paid workers.
I, for one, welcome our new French-fry bagging robot overlords
And in six months buying a $25,000 robot will be cheaper than paying an employee $12/hr...
And in a year buying a $15,000 robot will be cheaper than paying an employee $9/hr...
They're going to replace employees with robots anyhow, I don't buy that increasing the minimum wage to whatever has anything to do with it.
Guess what? Those $35K robots are also cheaper than paying people $8/hr.
Human beings are incredibly expensive. They're also the economic engine that turns a single business into part of a functional economy, but I digress.
There are very, very few positions that could be automated in a way that makes sense financially at $15/hr that wouldn't also make sense at $5/hr. Either a position is automatable, or it is not, and at 4000-5000 hours per year (plus benefits, etc) that's a lot of money for a single position that could be thrown at a robot if that's the way you wanted to play it. Basically, automating that position will either be super-cheap or super-expensive.
Automation is a very important discussion point. Its disingenuous to tie it to the current debate over moving the minimum wage back up to a living wage.
You're special forces then? That's great! I just love your olympics!
Whoever does it first is going to cause a PR nightmare, but once that settles down - all of the competitors will be soon to follow the new norm.
Also on the front page is how Foxconn is replacing manufacturing with robots. I can guarantee they're not paying $15USD/hr to employees. The talk about minimum wage is just to cut costs until the robots can replace the guys making $8/USD/Hr.
There's a fundamental conflict in capitalism. As an owner, you want to cut costs, including wages. But wages are also known as "purchasing power". We've gotten past this by growth. Capitalism requires growth. But we're cutting so fast, im not sure we're growing fast enough to cover all the lost purchasing power. We'll see
Even at $15/hour, it's not a livable wage in most places. You can't survive on it when your pre-tax, gross income is less than the average one bedroom apartment costs per month, as is the case in Los Angeles. So what happens is that people making minimum wage doing scut work jobs are subsidized by family, friends, or, far more often than not, the taxpayer. They can't afford a car, so they go to work on subsidized public transportation. They can't afford medical insurance, so they get subsidized by the taxpayer, or go to the emergency room they can't afford to pay for. They can't afford child care, so they sign up for subsidized versions of that, or their children grow up feral, and the taxpayer pays for keeping them in prison.
All that so we can buy a cheap, mass produced hamburger for 99 cents.
The problem isn't paying employees $15/hour, the problem is paying McDonald's a quarter of the true cost of making a Big Mac, so that the corporate investors can get richer.
All big, national chains are heavily (if covertly) subsidized by the taxpayer. Sam Walton became a billionarire on those subsidies, while his employees were living on food stamps.
If you can't afford to pay your employees enough to live on without subsidies, then your business model is broken, and you should be driven out of business by pitchfork wielding mobs.
Automation is a good thing. That a livable minimum wage encourages some companies to automate is also a good thing. We MAY need to use other policies to maintain full employment, but at this point, I don't see why anyone should be making just $15/hour.
A big criticism of a minimum wage is that it's "not a free lunch" and just causes inflation. But if a minimum wage encourages automation, then it actually increases per-person productivity, thus partially paying for itself and keeping a minimum wage from being purely inflationary (there will, of course, be some amount of inflation due to a minimum wage increase, but nowadays a small amount of inflation is actually a good thing).
If we're paying just, say, $2/hour for people to work menial jobs, which is far below a livable wage, then they are, de facto, being subsidized in some other way. For instance, government assistance through subsidized housing, food stamps, etc. Or perhaps they're living off of charitable organizations. Or perhaps they're living off the good will of their family and/or friends. But paying a sub-livable wage is being subsidized in SOME WAY, perhaps even just being taken from that person's health. It's not a society-optimal solution.
In our society, even low-skilled workers' productivity has increased due to technology. But because there are so many low-skilled workers, their bargaining power is low, and thus their wages don't increase. Thus something like a minimum wage is necessary in order for those people to make a livable wage and to not be on foodstamps, etc.
Again, I see automation in response to a wage hike as a good thing. Ultimately, provided we maintain full employment, this will help everyone. Given our modern technology, human labor is worth more than $5/hour even if the workers do not have the bargaining power to get a higher wage. So employing people at below $15/hour in positions that could be automated if they were paid a livable wage is actually a misallocation of human resources. In a sense, by NOT paying workers a livable wage and NOT automating more, companies are, in fact, having their labor subsidized by the rest of society (government, family, friends, charities).
All wages at $5 an hour do is make the rest of us support the workers via the social safety nets.
And if you take the social safety nets away, then you have people who are earning $200/week for 40 hours labor.
That means no medical care, rent is impossible to pay in many circumstances, etc., etc., ad nauseum.
Even as it stands now, we subsidize those corporations with our taxes; that's the only thing that makes the wages they pay now survivable in any real sense of the word in any urban environment. Small town or country living, maybe you can make some kind of sane go of it for less than $10/hour, but it's definitely the exception, not the rule.
For McDonald's and the like, when the cost of functionally adequate automation falls below the cost of employment, they're going to move to automation. We either figure out how to handle the consequences ahead of time, or we take the beating when it happens without any fallback position. My guess is that it will probably be the latter, inasmuch as politics-as-usual always seem to target only the nearest term headlights-in-the-tunnel.
Also... speaking now with my AI researcher hat on: I think it's a slam dunk that the automation that will suit the fast food service industries is going to arrive very, very soon. With other service industries soon to follow. This problem is basically on our doorstep right now. Most people fail to see it because it represents a paradigm shift - things will be as they have never been before in history, and it's just very difficult to imagine fundamental changes in one's worldview that have no precedent.
Grab the popcorn and lock your doors. Show's going to start shortly.
I've fallen off your lawn, and I can't get up.
Let's not fool ourselves, replacing the minimum wage worker at McDonald's with a robot isn't a new idea. They've been working on that since the early 2000's. The increased minimum wage has been a slight, if not small, acceleration to the plan to do so.
Even when they were paying less than $8/hour, they were thinking they wanted to have a one-time-cost robot to do the work for them.
Awk! Pieces of eight. Pieces of eight. Pieces of seven... ERROR: General Protection Fault. [Paroty Error.]
Last time we had a discussion about raising the minimum wage (decades ago) McDonalds actually demonstrated a fully automated restaurant. It promptly went back to wage slaves once the talk died down. Now they're so lazy they're not even bothering with the proof of concept store.
If these robots were practical at the price he is quoting they would be in use today. Payoff period would be 2/3 of a year instead of 1/2 a year, but that's barely any difference. This is a scare tactic pure and simple.
I read the internet for the articles.
Here's how it works from a previous comment (https://slashdot.org/comments.pl?sid=9101743&cid=52105397):
I imagine that not only customer facing personnel will be replaced by kiosks, but food preparation, waste disposal, cleaning, and restocking will become automated as well. Accompanying this, I can see a wave of new positions available for robotics, IT, and kiosk repair technicians. I can see a busy McDonalds location staffed by as little as 2 people, there mainly for emergencies and "turning the machines off and then on again" as necessary.
Its hard not to perceive the future of fast food locations. There will be an app that allows you to order on the way to the location. You pay from your phone and a robot prepares your meal just in time for your arrival. Timing this is trivial because you share your location with them. Forecasting the next 15-30 minutes of business through the app makes for fresher food and drastically more efficient order fulfillment. A dedicated lane for app-placed orders ensures quick in-and-out drive through service. Customers are served better, orders are machine precise, profits are higher, and the only people that lose are low income workers.
Customer service rep positions are replaced with machine repair and maintenance positions. The law of unintended consequences is preserved and the inevitable slide towards machine replacement for most human tasks is moved forward. Everyone wins, except of course for the people that the higher minimum wage laws and Affordable Care Act were designed to help. They have been priced out the job market. They are just too expensive to keep on board.
When the only tool you have is a claw hammer every problem starts to look like the back of someone's skull.
This scaremongering makes zero sense, there are plenty of countries with higher income than USA and they don't starve from unemployment, rather the opposite.
Citation needed.
You're correct only if by "plenty" you mean 3-5. There are 5 countries with higher median income than the US: Luxembourg, Norway, Sweden, Australia, and Denmark.
There are 3 countries with higher average wage than the US: Luxembourg again, Switzerland, and Ireland (according to the OECD). (Though this depends on who you ask: according to the United Nations Economic Commission for Europe, the US is flat-out No. 1 for average income.)
All but 2 of those (Norway and Switzerland) have higher unemployment rates than the US.
The only news here is a former McDonald’s CEO got some air-time on FOX Business Network’s "Mornings with Maria", saying something that happens to dove-tail with Fox's anti-everything that keeps its audience agitated and receptive to ads for Cialis (for daily use) and other products directed to the aging demographic that sits at home watching cable news all day.
Flash: There are already automated order-taking machines in McDonald's restaurants throughout Europe. And automated check-out lines in Supermarkets throughout the U.S. And robots welding cars together throughout the world. Progress marching on, regardless some barely adequate minimum wage.
OTOH, whether people LIKE robot-made-and-served food remains to be seen. The only thing that's certain is robots are far more sexy in the Board Room than people. Nobody gets props anymore for motivating people to be more productive, not when there's a guy with a fancy suit and a toothy grin from Acme Robots showing fancy color pamphlets to a hungry Vice President who wants the Big Promotion.
By the time the dust settles and McDonald's is shelling out support contracts to third, fourth, and fifth-party vendors who show up as reliably as a Comcast repairman, the VP with the great idea will have moved on, maybe to run HP (another nail in that coffin). And who keeps the McDonald's running when the robots break? That same tired assistant manager you always see picking up the slack at the fryer or turning the key when the cashier fucks up. At least he'll be making $15 whole dollars an hour for his trouble.
Take it easy, Charlie, I've got an Angle...
Here's the thing though, that $15 wage is a strawman. They are already planning on buying the robots, they're just using the wage increase as a smokescreen. If the wage continues to stagnate they will still buy the robots and dump those workers! They've been talking about centralizing the drive thru to a call center so they don't have to staff the window for years.
Personally I think robots are the worst thing they'll ever do, for a lot of reasons.
Robots won't stop teens from coming into the store and spray painting penises on all the terminals.
Robots won't notice when the homeless guy who smells like a tuna sandwich that's been in the sun for a week decides to take a nap in the store.
Robots won't stop the aforementioned homeless person from shitting on the table.
Robots have no idea how to deal with humans who give no fucks and want to be destructive.
Customer service rep positions are replaced with machine repair and maintenance positions. The law of unintended consequences is preserved and the inevitable slide towards machine replacement for most human tasks is moved forward. Everyone wins, except of course for the people that the higher minimum wage laws and Affordable Care Act were designed to help. They have been priced out the job market. They are just too expensive to keep on board.
If this analysis is correct, not changing the mimium wage delays this type of thing by only a few years I would guess.