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Comcast Users Must Now Pay $50 Per Month Extra To Avoid Caps (dslreports.com)

Karl Bode, reporting for DSLReports: In a letter being sent to Comcast customers in usage capped markets, the company says that with the recent announcement of usage caps being bumped to 1 terabyte, the company is also capping the amount of additional charges capped users can incur -- to $200 in a single month. As it stands, customers that cross the 1 terabyte limit face overage fees of $10 per each additional 50 GB consumed. But under the revised plans, customers have to pay $50 (up from $30 to $35) extra per month to avoid usage caps entirely. "Because you are an unlimited data customer, we will maintain your current rate of $35 until the end of 2016," the letter reads. Comcast's recent decision to bump their caps to 1 terabyte weren't driven by altruism. With the FCC preventing Charter from imposing caps for seven years as a merger condition, the agency has signaled that it may start getting more serious about cracking down on usage caps in the broadband market.

1 of 218 comments (clear)

  1. Got to love one-way agreements. . . . by Salgak1 · · Score: 5, Insightful

    . . . pity we can't say, "Sorry, but when I signed, the terms were unlimited bandwidth for $X/month. I haven't signed any changes to the agreement, so deliver, bitches. . . "

    But what can you say about an ISP whose Customer Service Policy is cribbed from "50 Shades of Grey" ???