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Google Scholar Users Report Badly Malfunctioning Captcha (google.com)

Google's search engine for academic research materials is blocking many users with a malfunctioning captcha screen, according to complaints on a Google help forum. "I'm a doctoral student and a professor, which means I use this extensively. Now I'm blocked from using it at all, even after answering all of the stupid image questions (3 times)," reads a typical complaint.

Heart44 writes: A lot of researchers when using Google Scholar are being asked to prove they are not a robot. You have to find all the rivers (but not the sea or lakes) or all street numbers (but not other numbers) or all the store fronts from nine poor quality images, sometimes more than once and, surprise, you will fail more than two thirds of the time and then just get an error 400 "Malformed request, that's all we know". You are offered an audio challenge but clicking on that simply loads more pictures... Is that the best they can do distinguishing between man and machine?
One post ended by stating succinctly "I'm not a robot, I'm an academic professional, and this process is wasting nontrivial amounts of my time. How do I stop it?"

12 of 131 comments (clear)

  1. It finally happened by Calydor · · Score: 5, Informative

    We have finally reached the point where captchas have gotten so convoluted that computers are more likely to get the answer right than humans are.

    Well done, Google.

    --
    -=This sig has nothing to do with my comment. Move along now=-
    1. Re:It finally happened by Applehu+Akbar · · Score: 3, Informative

      The problem with these match-the-image-type CAPTCHAs is the tiny, poor-quality images.

    2. Re:It finally happened by SharpFang · · Score: 3, Interesting

      I'm fairly sure the captchas are computer-generated (with Google hoping nobody has as advanced algorithms as they do), because they contain typically computer-related errors.

      The "Type the number in" with photo of a building number, shot at an angle, tilted, cropped a little. The number was something like 7375, with the top dash of the first "7" trimmed away by the edge of the picture - but judging by the curve, the tilt, being identical to the second "7", I was confident that was the number.

      But no, that answer wasn't accepted. To computer image vision, that's clearly a 1373 and I guess that would be accepted as the captcha answer.

      This happens on a more or less regular basis. You shouldn't guess what the actual number is. You should guess what the current, faulty photo makes the number look like. "8" partially obscured by the edge of the building? You'd better type "3", despite the "3" right next to it uses a different shape.

      --
      45 5F E1 04 22 CA 29 C4 93 3F 95 05 2B 79 2A B2
  2. Just happened to me by zuki · · Score: 3, Informative

    Weird and coincidental.

    While trying to do a simple URL shortening, I got some challenges that I couldn't understand using Safari (OS-X) because the questions themselves wouldn't display, just the images. Then it took me through at least four consecutive audio challenges. Looks like someone dun goofed.

  3. "Do you know who I am???" by Zanadou · · Score: 4, Funny

    I'm not a robot, I'm an academic professional, and this process is wasting nontrivial amounts of my time.

    Well, obviously. Robots have smaller egos.

    1. Re:"Do you know who I am???" by eric31415927 · · Score: 5, Funny

      A student writing a final exam in large room goes over on time.
      When approaching the front of the room to hand in the exam, a proctor informs the student that the exam is late and cannot be accepted.
      The student says: "DO YOU KNOW WHO I AM?" to import some great significance.
      The proctor answers "No," as if he did not care.
      At which point, the student quickly thrusts his exam into the middle of the pile on the desk and runs away.

  4. Why? by Ark42 · · Score: 5, Insightful

    Why exactly do we feel the need place captchs in front of viewing/reading documents? Google's entire business revolves around a robot reading every webpage on the planet in order to index them. I've seen a lot of websites start using Distil recently because they don't want people scraping the content of their sites. But all this does is lead to tons of annoyances for regular users. (And as an aside, Distil is trivial to get around, and I've been paid to write scripts for a handful of different people to do so, so Distil is certainly a huge waste of money for anybody paying them).
    What happened to an open web where we can all share and read content freely?

  5. Re: "I'm a doctoral student and a professor..." by Heart44 · · Score: 3, Informative

    To answer your question why we rely on Google's toys? There are three main ways to find medical scientific content - Web of Science, PubMed and Google Scholar - there may be others, feel free to add them. PubMed has the advantage that searches are repeatable, unlike Google which is useful when you want an audit trail. Most of the time you want to find the most relevant publications and Google weighs them by citation count and other metrics.

    That is a very imperfect measure but it is a lot better than PubMed where you get the newest publications (many may never get cited) first.

    You save a ton of time with Google scholar and the search results have lots of useful links - you can specify a link to your university library, you can clean citations and you can directly load (very imperfect but a lot better than nothing) citations into your citation manager.

    Being locked out of all this is a pain.

  6. EditorDavid did a good job here by Heart44 · · Score: 5, Interesting

    He really improved my submission. He RTFA and made the submission more accessible. Thanks.

  7. This is Google's main problem... by Chas · · Score: 4, Informative

    Basically, most of their services are run like "projects".

    And there's nearly zero accountability and no real person can be contacted to light a fire under someone's ass to fix things when they go seriously wrong.

    So things that break, tend to stay broken unless someone (or many someones) go to extravagant lengths

    My company was on Google's StopBadware list for over a year for providing a passworded and checksummed remote support client from TeamViewer so our less technically inclined clients could safely download a known-good client and wouldn't be expected to jump through hoops to get it working.

    Apparently, that's baaaaaaad! Because somehow a tech support scammer could direct someone to our site and abuse the client. Never mind that they couldn't get the password.

    Or some bad, bad person would somehow break into our FTP site and swap out the file for a corrupted one.
    Never mind that we have processes in place to alert us immediately that something like this has happened.

    And it took a fucking YEAR to finally get a response about this from the insipid fucktards. Because all their stupid site told us was our site was somehow compromised. Never mind that we took it down and reloaded clean TWICE, changing passwords, databases, etc all around.

    Because questions to their google hangout board or whatever the fuck it was received no response. On multiple occasions.
    It finally took some asshole making some deeply targeted calls both to Google and the university that apparently oversees the project for them to actually respond and tell us the actual reason.

    --


    Chas - The one, the only.
    THANK GOD!!!
    1. Re:This is Google's main problem... by Richard_J_N · · Score: 5, Interesting

      I completely agree. I had a problem where our new company couldn't send email to Gmail users without always being flagged as spam. We were doing absolutely everything right - and there is no way to get hold of Google. I did finally, 6 months later find a way to reach a person at Google (via a back channel as a customer of a different company), and they confirmed to me: Google act as judge, jury, and executioner, in a secret trial; you can't see the evidence, you don't even know if you've been condemned, and there is no appeal. And they are fine with that.
      For what it's worth, the problem was that the previous owners of our IP had got it into a secret blacklist (internal to Google), although we were clean on all of the hundreds of public blacklists I searched. Google are a menace to the public infrastructure. Even AOL behave better!

  8. Re:I'm not a robot, I'm an academic professional, by R3d+M3rcury · · Score: 4, Funny

    "I'm not a robot, I'm an academic professional!"
    "That's what all the robots say..."