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Apple Offers No Explanation for 7-Hour Outage (nbcnews.com)

Posted by EditorDavid on from the missing-Mac-music dept.

Apple services went offline for up to 7 hours Thursday -- and the company has yet to offer an explanation. An anonymous reader writes: The outage affected the App Store, iTunes in the Cloud, Apple TV, Mail Drop, Find my iPhone, and Photos. During the outage, Apple responded to complaints on Twitter, "Thank you for the information. We're aware of this issue and are investigating," Tech Times reports that the iCloud Music Library had also experienced an outage on Wednesday, and that just weeks ago Apple released an operating system update which bricked several iPad Pros. And yesterday Amazon also experienced a service outage.

2 of 91 comments (clear)

  1. A dev is claiming responsibility by drunkenoafoffofb3ta · · Score: 5, Interesting

    (He uploaded a series of >2Gb app updates at the same time). https://m.facebook.com/story.p...

  2. Re: this kind of thing is usually a DDoS by Rosyna · · Score: 4, Interesting

    While Apple isn't obligated to state while something was does, there are reasons other than a DDoS that seem more likely.

    One is that various Apple services use both Amazon S3 and Microsoft Azure for file storage. Given that not every Apple service was down for everyone, it's possible the Amazon outage was related to the Apple outage.

    Secondly, numerous other services on the internets were down, including numerous .gov websites belonging to states (California.gov, Connecticut.gov), it's possible a regional Internet backbone was having issues.

    Although the most likely reason remains Apple that was working on some backend changes for new features and/or services they'll be announcing at WWDC and something went wrong.