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Even In Remotest Africa, Windows 10 Nagware Ruins Your Day (theregister.co.uk)

Iain Thomson, writing for The Register: When you're stuck in the middle of the Central African Republic (CAR) trying to protect the wildlife from armed poachers and the Lord's Resistance Army, then life's pretty tough. And now Microsoft has made it tougher with Windows 10 upgrades. The Chinko Project manages roughly 17,600 square kilometres (6,795 square miles) of rainforest and savannah in the east of the CAR, near the border with South Sudan. Money is tight, and so is internet bandwidth. So the staff was more than a little displeased when one of the donated laptops the team uses began upgrading to Windows 10 automatically, pulling in gigabytes of data over a radio link. And it's not just bandwidth bills they have to worry about. "If a forced upgrade happened and crashed our PCs while in the middle of coordinating rangers under fire from armed militarized poachers, blood could literally be on Microsoft's hands," said one member of the team.This is not a one-off case. We're reading about similar incidents everyday. Automatic updates, accidental automatic update, and the humongous data that these updates eat are ruining user experience for many. These are real issues. It's been roughly a year since Windows 10 has been officially available to consumers, and Microsoft is yet to address the issue.

11 of 224 comments (clear)

  1. Boot to the head by Lord_Rion · · Score: 5, Insightful

    We keep hearing about this... it's clear that Microsoft doesn't care. I don't understand why people are so shocked by that concept.

    --
    --Hired Net Grunt
    1. Re:Boot to the head by whoever57 · · Score: 5, Insightful

      it's clear that Microsoft doesn't care.

      It's not that Microsoft doesn't care. Microsoft cares. The software is working as designed. Microsoft would be upset if the software did not work in this fashion.

      Did you mean that Microsoft cares about its users? When has Microsoft ever done that?

      --
      The real "Libtards" are the Libertarians!
    2. Re:Boot to the head by hey! · · Score: 2, Insightful

      Microsoft got where it is by selling, not to user, but to people who buy stuff that other people have to use.

      The only successful (to some measure) consumer product the've ever made is the XBox, and that's largely a matter of developing relationships with game studios. No user buys a Microsoft console because of the cool things Microsoft put on it; those are tolerated rather than embraced. People buy XBoxes to run games; they've largely been lukewarm at best to Microsoft's attempt to take charge of their entertainment consumption.

      --
      Post may contain irony: discontinue use if experiencing mood swings, nausea or elevated blood pressure.
    3. Re:Boot to the head by geoskd · · Score: 4, Insightful

      This incident was like the Fukushima accident -- a whole bunch of rare things stacking up.

      Bullshit. This was a simple case of Microsoft being completely out of touch with their user base. Even to this very moment, the powers that be at Microsoft have the attitude of "who gives a damn? What are they gonna do about it? Switch to Linux? Hahahaha"

      Microsofts core customers are ignorant and Microsoft knows it. The rest of us have been held at ransom by this core bunch of retards for decades now. Those of us who could, switched to anything else long ago for everything we could.

      --
      I wish I had a good sig, but all the good ones are copyrighted
  2. When it happens in real life healthcare by Anonymous Coward · · Score: 4, Insightful

    and a patient is dead as a result, then this issue will get noticed. Not until then.

    1. Re:When it happens in real life healthcare by Anonymous Coward · · Score: 2, Insightful

      and a patient is dead as a result, then this issue will get noticed. Not until then.

      Only if it's a patient in a Western country. Nobody in Redmond will care if people from a developing nation die as a result, because they don't have the money it takes to hire the kinds of lawyers that can beat Microsoft's legal army.

  3. Metered connection by Utopia · · Score: 5, Insightful

    Set the connection as a metered connection. Windows Update will not pull updates over the connection.

    1. Re:Metered connection by bmo · · Score: 5, Insightful

      Windows Update should not pull any data unless /explicitly told to/.

      For /all/ types of connections.

      Your message is "blame the user, always."

      Ever watch a "normal user" (not anyone here commenting at slashdot) deal with a PC? Demanding that the user figure out whether or not to manually set the upgrade to "metered connection" is beyond the pale.

      GWX is malware attached to a user-hostile OS and society-hostile corporation.

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      BMO

    2. Re:Metered connection by bmo · · Score: 4, Insightful

      In this case it is totally appropriate - why the fuck was a cash-tight operation *spending their donor money* to buy a proprietary OS anyway? For their particular use-case I can almost guarantee that a default Linux installation with web-browser will work.

      How do I know you live in a basement pontificating on how people work, don't know how to deal with PHBs, and in particular don't know how non-profits work? You don't get grant money if you can't convince your sponsor (likely in this case, a government) WTF "Linux" is, and for some grant writers, this is like trying to bleed a stone.

      More to the point, EVEN IF IT IS DONATED EQUIPMENT, they need to find someone /trained/ to set up Linux for them, plus the applications, plus a whole lot of other stuff. If they do not have this kind of staff, what the fuck do you expect them to do? "Oh hay, not only was your grant for computers not enough, but we need to hire someone to convert them over to Linux. Because reasons." Reply from donor "We gave you the computers with software, WTF more do you want from us?"

      Your mom is literally shouting down the basement stairs for you to come to dinner.

      BTW, I have been using Linux (GNU/Linux) for around 22 years. And it's people like you that hold us back.

      Just fucking stop it.

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      BMO

  4. multiple levels of stupid by bzipitidoo · · Score: 5, Insightful

    The pushy upgrade was a stupid idea for more than one reason, and this was well known before Microsoft did it. There's the old saw "don't fix it if it ain't broke". Some hardware would quit working. The upgrades were most cavalierly programmed to happen without regard to the customer's needs, able to take a computer out of service for hours, and that could be just when the owner had scheduled some important work. And of course for those with limited, expensive bandwidth, it's damned rude of Microsoft to pig out on such a precious resource without asking. That's stooping to the level of online advertisers, who deserve to be blocked because they just can't lay off the obnoxious loud, flashing animated video advertising that eats gobs of bandwidth and CPU time. Not that Microsoft was ever much above that level.

    Speaking from my experience as a system administrator, doing a major upgrade on production systems for the heck of it was a major no-no. We only upgraded if we had to, for some crucial new functionality, and we'd spend at least a week preparing for it with tests on identical equipment if available, dry runs, and the like. We'd document how long it was going to take, and if too long we might set up a temporary system. We were not going to risk taking down the website of our company. Uptime is critically important. Stunts like this pushy, opt out upgrade assure that Windows will stay permanently banned from the server room.

    That Microsoft apparently can't grasp any of this or just doesn't care shows, again, how stupid their leadership is. Meh, they've been unbelievably stupid for 15 years now. Getting in bed with the MAFIAA of all people, and deferring to those idiots on technical matters around DRM, wow, just wow. MS doesn't deserve to be regarded as a tech company, not while they're willing to defer to tech morons on the areas they're supposed to be the experts on.

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    Intellectual Property is a monopolistic, selfish, and defective concept. It is "tyranny over the mind of man"
  5. Issue? What issue? by swm · · Score: 4, Insightful

    Microsoft is yet to address the issue

    There is no issue.
    There is nothing to address.
    Windows 10 upgrade is doing what Microsoft wants it to do: maximizing the number of machines running Windows 10.

    Think about it this way.
    If you pay a vendor for something, then--at some level--that vendor will serve you.
    If you do not pay a vendor for their product, then that vendor does not serve you. They may serve some other revenue stream, like advertising, or some kind of big-data analytics that they hope to sell, but they definitely do not serve you. If you are not paying for the product, then you are collateral damage, or prey, or fodder: something to be harvested and packaged for resale.

    Somewhere in Microsoft is a VP who is in charge of the Windows 10 upgrade.
    This VP has been told that his bonus, or stock options, or possibly his job is dependent on getting X million Windows 10 installs, or X million installs per month, or something. He doesn't care how many people are inconvenienced, or lose data, or have their machines bricked. He doesn't care how much bad PR Microsoft gets, or how much bad trade press, or how many outraged Slashdot comments there are. All he cares about is making his number. And this is going to continue until the CEO goes to this VP and changes his performance objectives.

    Deal with it.

    (Linux works for me. YMMV.)