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PayPal Denies Twitch Troll $50,000 Worth In Refunds (ubergizmo.com)

An anonymous reader writes: Trolling is commonplace on the internet. On Twitch, one of the many ways people troll Twitch streamers is by making donations, only to get a refund from PayPal at the very last minute, thus tricking streamers into thinking they've been given large sums of money. A troll by the name of iNexus_Ninja has been doing exactly this. However, when he tried to go to PayPal to refund the charges, PayPal decided to deny his request which ultimately left the troll $50,000 in debt. Twitch streamers apparently fought against his request for a refund and won. Meanwhile, Russia is paying state-sponsored trolls, elevating the troll to the level of professional propagandists.

31 of 194 comments (clear)

  1. PayPal does something for their 'vendors'? by guruevi · · Score: 4, Interesting

    One of the many reasons I'm not using PayPal is because they thrive of these refunds and using any excuse possible to lock large sums of money in their system. Obviously they continue claiming they're "not a bank" and therefore don't have to follow any of the rules that any other merchant account needs to. With a little bit of looking around you can find cheaper options to PayPal, even solid merchant accounts for credit card processing.

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    1. Re:PayPal does something for their 'vendors'? by Anonymous Coward · · Score: 3, Informative

      One of the many reasons I'm not using PayPal is because they thrive of these refunds and using any excuse possible to lock large sums of money in their system. Obviously they continue claiming they're "not a bank" and therefore don't have to follow any of the rules that any other merchant account needs to. With a little bit of looking around you can find cheaper options to PayPal, even solid merchant accounts for credit card processing.

      In Europe paypal is regulated like a real bank. So they can't do their usual shenanigans.
      They still suck, but they suck less than if I were using them from the US of A.

    2. Re:PayPal does something for their 'vendors'? by hackwrench · · Score: 2

      I buy games through bundles and one says unequivocally that PayPal has the lowest fees, but they use a separate processor for credit cards. eBay still uses only PayPal, despite them being split up into two separate companies again. I used to have a Google Wallet account to use a credit card, but they've discontinued the credit card feature, and recommended Simple.com. I've taken to having PayPal pulling money from my Simple.com account, the first time I've been having things work that way. I was sick in the hospital and PayPal effectively floated me about a $16 0% perpetual loan because of Netflix and Hulu. By the way, if you are in the hospital and automatic withdrawals make you go into overdraft, many banks/credit unions will refund you overdraft fees if you tell them you were in the hospital. PayPal has what I consider a stupid withdraw from bank account but don't withdraw until certain terms are met but the money apparently appears in the seller's account on time feature. There was an invalid withdrawal made from my account and I reported it at http://www.ic3.gov/complaint/d... and PayPal put the money back. Once they've made a decision you can actually appeal it, though they don't make that clear. I'm just not seeing most of the things that people are making complaints about PayPal.

    3. Re: PayPal does something for their 'vendors'? by dunkelfalke · · Score: 4, Informative

      In the EU Paypal is, in fact, a bank and has been a bank for years. They have acquired a banking licence in Luxembourg after EU decided that they either have to be a bank or to stop providing their services.

      --
      "It's such a fine line between stupid and clever" -- David St. Hubbins, Spinal Tap
    4. Re:PayPal does something for their 'vendors'? by Anonymous Coward · · Score: 2, Insightful

      A food truck serving meals is a restaurant without the expenses of a building. Around here, anyone selling food has to cope with rules about cleanliness, food quality and so on.

  2. Re:What the hell is Twitch? by hawguy · · Score: 2, Informative

    Am I missing something here? I've never heard of Twitch.

    Yes, you're apparently missing the ability to do a simple Google search.

    This may help you:

    http://lmgtfy.com/?q=what+is+t...

    (hint: click any of the 10 results on the first page)

  3. Re:What the hell is Twitch? by hcs_$reboot · · Score: 2

    But when you see a commercial on TV about product XX you've never heard of, you don't wonder "why are they talking about XX", right?

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  4. Re:What the hell is Twitch? by OzPeter · · Score: 4, Funny

    Am I missing something here? I've never heard of Twitch.

    Don't you people have *any* social awareness?

    tWitch is a popular dancer who made his name on season 4 of So You Think You Can Dance.

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  5. wtf russia by Anonymous Coward · · Score: 4, Insightful

    WTF does this story have to do with Russia? Who added this aside, anonymous submitter or BeauHD? It fucking retarded to believe that other governments, law firms, ngo's, lobbyists, and other entities involved with "messaging" don't engage in the same type of activities. The current interest about Russian trolls is due to some batshit looney neocon paranoid conspiracy that Putin is trying to get Trump in the White House because he's scared of Hillary(!).

    1. Re:wtf russia by hackwrench · · Score: 2

      The so-called "Russian trolls" bit is real, but it's also a really old story and belongs nowhere in this piece. It took me some time to find the magic search terms, but https://www.bing.com/search?q=... returns the relevant results.

    2. Re:wtf russia by Anonymous Coward · · Score: 2, Informative

      good link. I especially like this story from the results:

      Cash Flowed to Clinton Foundation Amid Russian Uranium Deal

      As the Russians gradually assumed control of Uranium One in three separate transactions from 2009 to 2013, Canadian records show, a flow of cash made its way to the Clinton Foundation. Uranium One’s chairman used his family foundation to make four donations totaling $2.35 million. Those contributions were not publicly disclosed by the Clintons, despite an agreement Mrs. Clinton had struck with the Obama White House to publicly identify all donors. Other people with ties to the company made donations as well.

      ...
      Whether the donations played any role in the approval of the uranium deal is unknown. But the episode underscores the special ethical challenges presented by the Clinton Foundation, headed by a former president who relied heavily on foreign cash to accumulate $250 million in assets even as his wife helped steer American foreign policy as secretary of state, presiding over decisions with the potential to benefit the foundation’s donors.

    3. Re:wtf russia by gustygolf · · Score: 2

      The submission is here: https://news.slashdot.org/subm...

      So yes, it was added by BeauHD.

      (The submissions link is in the 'Related Links' section right below the article summary, but for some reason, the Submission link doesn't show up unless you have JavaScript and even then you can't right-click and 'copy link location' on it. Come on, does nobody know basic HTML any more?)

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  6. Re:Well known fact; by Anonymous Coward · · Score: 5, Insightful

    PayPal may suck, but they redeemed themselves with this action.

    LOL @ iNexus_Ninja.

  7. Number 23 by Greyfox · · Score: 5, Insightful

    Giving PayPal access to $50,000 of your funds: Priceless.

    --

    I'm trying to teach myself to set people on fire with my mind... Is it hot in here?

    1. Re:Number 23 by Anonymous Coward · · Score: 2, Informative

      Later this month, people stupid enough to give money to a crowd-funded project, and do it via PayPal, will be shit out of luck,

      http://www.ubergizmo.com/2016/...''

      PayPal offers customers Purchase Protection for things they buy, including payments to crowd-funded projects. PayPal has announced that effective June 25 they be changing their TOS and will no longer offer Purchase Protection for crowdfunding. If you donate to a project via PayPal and it fails or turns out to be a scam, PayPal will no longer guarantee you that you will get your money back.

  8. This is what probably did it by slashmydots · · Score: 5, Insightful

    If only they had some sort of video evidence of his actual donation live and in realtime...and full HD 60FPS. OH WAIT.

  9. I despise PayPal, but ..... by King_TJ · · Score: 4, Insightful

    It doesn't sound to me like the service was in the wrong, denying a refund in this situation? If you're just using the service to troll people, requesting transfers of funds you know up-front you don't *really* want to transfer, it seems like it's YOUR problem if the payment processor grows tired of participating in your game and declares your funds transfer final.

    As someone who was forced to deal with PayPal's antics as part of the "package deal" selling on eBay when the two of them formed a cartel, I can think of SO many more legitimate situations to complain about PayPal over than this one.

    1. Re:I despise PayPal, but ..... by thegarbz · · Score: 2

      I disagree. If someone is abusing your service, you ban him from the service.

      They did. They banned him from using the refunds due to abuse. This is entirely consistent with what you want.

      Refunds in my opinion should only be possible from the sellers end or from a legal warranty point of view. In that regard donations should NEVER be refundable unless you can explicitly prove the transaction was fraudulent in the first place. I distrust paypal as much as the next person but I fully support them in this point, and I only ever use it from the buyer's side (i.e. the side that would benefit the least from this action).

  10. Re:What the hell is Twitch? by FatdogHaiku · · Score: 5, Funny

    But when you see a commercial on TV about product XX you've never heard of, you don't wonder "why are they talking about XX", right?

    Because they can't do XXX on TV?

    --
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  11. Re:What the hell is Twitch? by Aighearach · · Score: 2

    The easiest way to stay above it all is to not ask, and still not know what it is, and not even tell anybody. I'm so hip, nobody knows how hip I am. I don't even know, because I don't have time to worry about if I'm the only one who doesn't know the new fad.

  12. Re:good by Aighearach · · Score: 4, Interesting

    If you attempt a chargeback without cause, they'll dispute it and win, your card will get canceled, and you'll potentially be unable to get a credit card for a few years because of credit abuse. Fake chargebacks are no joke, because they deal with banks.

    The reason the trolls can do this with paypal is only because paypal isn't a bank, and so isn't held to the industry standards.

  13. Re:What exactly ... by Fire_Wraith · · Score: 4, Interesting

    Actually, no. Twitch has been very quick to crack down on anything remotely sexual. At most you'll find attractive female streamers wearing low cut tops while playing games, but not much beyond that. The donations bit tends to come more from the fact that the best streamers are entertaining, because not only are they good at the game, but they're good at narrating what they're doing, and making it more interesting to watch.

    To try and explain it better, imagine if instead of just watching Aaron Rodgers play football (or any other pro athlete in their sport), but instead of maybe having a couple of outside commentators, you're watching him play, from his point of view, while he tells you what he's doing and why, chatting and interacting with you, and giving you tips on how to do better in your own games. How cool would that be? Nevermind that you can also chat with everyone else watching, too. And while most of the gamers on Twitch aren't on quite that level, even some of those with a smaller following can do alright, with people chipping in to buy pizza for them. Some of them will also run promotions, give away codes for free games, etc. It's probably not for everyone, but it can be very entertaining.

  14. Re:Well known fact; by Guspaz · · Score: 5, Insightful

    > WTF? How the fuck is this even a troll.

    Because he didn't do it right away, he'd wait until the streamers had spent the money, and then try to issue the refund with PayPal, which would then cause PayPal to charge the streamer back for the money. In essence, he was putting the streamers in debt.

    Really, he ought to go to jail for that, but at least in this case he got stiffed.

  15. Re:Troll? by Calydor · · Score: 2

    "Person who uses the internet to cause other people emotional grief, frustration and anger for his own amusement."

    See also "Douchebag"

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  16. Re:LOL "NEW" Professional Trolls? by konohitowa · · Score: 2

    OMG! Israel donated $50k to Twitch accounts via PayPal... and then they asked for a refund!!! And they've been doing that for 15 years!

    Sigh.

  17. Re:What exactly ... by Anonymous Coward · · Score: 2, Informative

    They reverse the charges because they think it's funny.

    Normally when you make a donation you also get to send a short text message. Sometimes this message will get read out loud. So you donate a couple of dollars, have your troll message read and then reclaim your money and think that it's funny that you both tricked the streamer into thinking (s)he got money and also you tricked the system into giving you a "free" billboard message out (which is often mean or silly).

  18. Re:Forget Russia, Hillary spent $1 mil on trolls by wildstoo · · Score: 2, Informative

    From such a reliable and impartial source as Breitbart.com, how could I possibly doubt the veracity of this report?

    Oh, wait...

  19. Brietbart? by wiredog · · Score: 2

    You're linking to a hard right "news" source that is known for lying in public?

  20. Re:What exactly ... by PPH · · Score: 2

    OK, this makes sense in a perverse sort of way.

    --
    Have gnu, will travel.
  21. Re:What the hell is Twitch? by Quirkz · · Score: 2

    No kidding. My daughters have grown up in a house with only streaming TV. When we're at a hotel and have the TV on, they complain loudly when commercials come on, because their show went away and they don't want to watch whatever this other junk is. I don't blame them one bit. At least they're getting old enough to understand it when it happens.

  22. Re:What exactly ... by Fire_Wraith · · Score: 2

    He's the quarterback of the Green Bay Packers, in U.S. professional football. I tried to pick someone that was both "good", and also not known for being a jerk/disliked by various people.

    Maybe I should have gone with a car analogy, and cited a Nascar driver, but I'm not as familiar to make a choice there. :)