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New York Criminalizes the Use Of Ticket-Buying Bots (engadget.com)

An anonymous reader writes: If you failed to get tickets for your favorite band, even though your finger was poised on the "buy" link the instant they went on sale, don't worry -- you never stood a chance. They were probably snapped up by bots that, in one case, bought 1,012 Madison Square Garden U2 tickets in less than a minute. The state of New York has declared that scalpers who use them could get fines and even jail time. "New Yorkers have been dealing with this frustrating ticket buying experience for too long," says state assembly member Marcos Crespie. Using such bots was illegal before, but only brought civil, not criminal sanctions. However, a three-year investigation by NY attorney general Eric. T. Schneiderman found that the practice was so widespread that the state had to take harsher measures. Ticketing outlets and credit card companies revealed that bots scoop up the best seats in seconds, which scalpers then resell at prices many times over face value. Scalpers who exploit such software could now face criminal, class A misdemeanor charges.

13 of 214 comments (clear)

  1. easily exploitable software? by The-Ixian · · Score: 4, Insightful

    I am just trying to understand a little bit about this automated software.

    I mean, we have been dealing with automated bots in the online world for a long time.

    The general solution is stuff like CAPTCHAs.

    Do these types of systems not exist in the ticket buying world?

    It sounds like this is just legislation around lazy business practices.

    By all means, feel free to point out my logical fallacy.

    --
    My eyes reflect the stars and a smile lights up my face.
    1. Re:easily exploitable software? by in10se · · Score: 4, Insightful

      The reason the bots work on these ticket sites is because they are faster than humans. If they had to wait for humans to enter CAPTCHAs, they would lose all their advantage.

      --
      Popisms.com - Connecting pop culture
  2. Solution is SIMPLE. Sell ticket to a person. by Maxo-Texas · · Score: 4, Insightful

    Require tickets to be tied to a person (first name, last name) when sold. Require that person to have valid ID on arrival. And prosecute anyone caught using fake ID's.

    Airplane, boat, and train tickets require the ticket match the person. Any area subject to ticket scalping should require an ID too.

    --
    She was like chocolate when she drank... semi-sweet at first and then increasingly bitter.
  3. Why not a reverse auction instead? by swb · · Score: 5, Insightful

    Tickets get scalped because the price doesn't reflect demand. Instead of impossible to enforce regulations, why don't venues/artists instead change their pricing model?

    Something like a reverse auction -- start the ticket process extremely high, like $10,000 per ticket and keep cutting the ticket price by small amounts based on sales volume. If volume remains fairly constant, then the price stays constant. The ticket price will then reflect what people are truly willing to pay, and ticket brokers won't be able to arbitrage the low face price versus the actual demand price.

    Brokers can snap up all the $10,000 tickets they want on a day 1 of sales, but it will be both a huge capital outlay and they will not be able to sell many tickets for those prices plus their own profit premium.

    You will still run the risk that as volume flags and the price falls, the tickets will hit a threshold where brokers believe they can still bulk purchase tickets, but I'd guess that the risk of being stuck with tickets they can't sell at a high price would be a negative incentive.

    The bad thing would be -- well, tickets will be more expensive if you want to go, because you will be paying a higher price. But right now, the price is artificially low and acquiring tickets from the box office is more akin to a lottery than a marketplace.

    1. Re:Why not a reverse auction instead? by swb · · Score: 5, Informative

      Tickets get scalped because the price doesn't meet demand? What fantasyland do you live in?

      Tickets get scalped because someone got there first, bought all the tickets, and resells them.

      Tickets get scalped because demand exceeds supply and the demand price (what people are willing to pay to see the event) exceeds the face price.

      When was the last time you went to a concert for which there were expensive scalped tickets available but where the venue was half-empty? Probably never, because most scalped tickets get sold to people willing to pay the price to see the event. They may think they had to pay too much, but obviously they made a decision that they were willing to pay the price to see the event.

      The marketplace (the universe of ticket buyers and sellers) have decided that the price to see an in-demand concert is higher (in many cases, much higher) than the price printed on the ticket.

  4. Legislation isn't the answer - economics is by Anonymous Coward · · Score: 5, Insightful

    Concert tickets are a luxury good, not a basic good to which citizens have some unalienable right.

    They should thus be treated like any other luxury good - i.e. let the vendor raise prices until demand reduces to match supply.

    If scalpers are able to resell tickets for "many times" their face value, then the original ticket vendor should have sold them at "many times" their face value. I'm sure the State would appreciate the extra tax revenue.

    But doesn't this mean only rich folk get to go to concerts? Yes, but only rich folk get to drive Ferraris or buy Rolex watches, and no-one complains.

    Or have a secret auction. Let everyone bid whatever amount they're prepared to pay, subject to a public minimum. The amount you bid is then deducted from your credit card, to discourage time-wasters When the auction closes, the winning x bids get allocated tickets, and the losing bids get refunded.

    But doesn't this mean I might end up paying more than the dude in the seat beside me? Yes, which is why you should only bid what you're prepared to pay, i.e. what you believe the concert to be worth.

    Scalpers won't be able to resell tickets in this system, since anyone prepared to pay an inflated price (higher than the scalper paid) would have had the opportunity to legitimately bid that higher amount during the auction, and in doing so would have been allocated a ticket ahead of the scalper.

    1. Re:Legislation isn't the answer - economics is by Holi · · Score: 4, Interesting

      The rich don't pay scalper prices. They get them from AMEX, who gets far more tickets then anyone else, far far more then the scalpers. No it's the poor and the middle class who get stuck paying scalper prices.

      --
      Sorry, teleporters just kill you and then make a copy. A perfect, soul-less copy.
  5. Re:Ticketmaster by ProzacPatient · · Score: 4, Informative

    They should be required to include all fees in the price of the ticket as well. It is outright fraud to advertise a ticket price that you cannot buy without fees tacked on. A mandatory fee is part of the cost of a ticket. A "convenience fee" is part of the cost of a ticket unless you can get it cheaper by being inconvenient.

    This right here. I recently went to a concert as a special treat and thought the ticket was advertised to be something like $45 for a seat it came out closer to $65 after Ticketmaster and the venue added all their outrageous fees, and if you're taking friends with you it adds up real fast.

  6. Re:But will they pursue charges? by Holi · · Score: 5, Interesting

    Says some one who has never bought tickets months in advance. Sometimes life happens.

    Granted this law will do nothing with the biggest offender. Credit card pre-sales. You know, those credit card rewards that guarantee you tickets before anyone else can get them. Or the fact bands themselves may scalp their own tickets.

    Your likely hood of getting tickets from the box office are basically nil for a popular show.
    Take the Jan 18 Bieber show. Out of 14000 seats, just over 1000 were available for general sale.
    6000 went to Amex presales
    3000 to Fan Club members
    2600 to promotions, guest lists and un-sell-able seats (due to visual obstruction)
    900 to other VIP programs
    and 500 were scalped by the biebs himself

    1001 were sold to the general public.

    So yeah, lets blame the scalpers.

    --
    Sorry, teleporters just kill you and then make a copy. A perfect, soul-less copy.
  7. Re:Gratuitous Admonishment by I'm+New+Around+Here · · Score: 4, Funny

    At AC/DC I saw scalpers trying to hawk tickets that I know were about $90 for $50 or $60. In other words, they were taking a big hit.

    Well, sure, they lose $40 per ticket. But they make up for it in volume.

    --
    If you think I voted for Trump because of this post, you're wrong. I voted for Dr. Jill Stein of the Green Party. Again.
  8. Re:But will they pursue charges? by Gojira+Shipi-Taro · · Score: 5, Insightful

    In that particular case, I would call that a public service.

    Otherwise, scalpers should be scalped.

    --
    "Oh my God. This is terrible. This is the end of my Presidency. I'm fucked."; ~ Donald J. Trump
  9. "High Frequency Trading" by Bugler412 · · Score: 5, Insightful

    So this bot driven scalping activity is illegal now in NY? How about they apply the same principal and block a similar practice by large Wall Street firms in our stock, commodities, futures, etc. markets? Bot driven trading has an identical effect in blocking out human participation, or making that participation less lucrative for human participants in the market. I guess if a large bank does it then it's ok then eh?

  10. About your sig... [OT] by mark-t · · Score: 4, Interesting

    Sorry, teleporters just kill you and then make a copy. A perfect, soul-less copy.

    Only if you presume that a teleporter reconstructs you out of subatomic material available at the destination. If instead, the your quantum wave function were to be directly manipulated so that the probability of the collection of particles that represents you is reduced at one location while being increased at another location (subject only to uncertainty principles that are unavoidable at quantum levels), then you are not killed at your old location at all, as the probability of you being at the original location drops to zero (while the probability of you being somewhere else is 1 minus that probability), you would quite literally cease to be there in any way, and would simultaneously materialize at your destination. The "you" at the destination is not a copy of you, any more than a particle that has experienced quantum tunnelling is a copy of what it was before it tunnelled. Of course, the practical limitation on distance that this is liable to ever be achieved over is small enough that it would probably always be more efficient to simply walk.