Senate Report Says Charter, Time Warner Cable Overcharges Its Customers (broadcastingcable.com)

According to an investigation by a U.S. Senate, Charter and its new subsidiary Time Warner Cable have been overcharging customers at least $7.2 million per year for equipment and service. Time Warner Cable over-billed customers nationwide an estimated $639,948 between January and April period this year. This projects the sum to a yearly total of $1,919,844. Charter admitted that it overbilled its customers by "at least $442,691 per month." A report on BroadcastingCable states:The study found that "Time Warner Cable estimates that, in 2015, it overbilled 40,193 Ohio customers a total of $430,393 and 4,232 Missouri customers a total of $44,152," while "Charter estimates that it has annually overcharged approximately 5,897 Missouri customers a total of $494,000 each year. Charter does not provide service in Ohio." The report also said that Charter and Time Warner Cable have taken steps to correct the situation as a result of the investigation.

Comments

They overcharge by 100%

[Anonymous Coward]

They use their government approved monopoly to charge way, way more for something that should be a public utility and then keep all the profits that were supposed to upgrade the speed.

Re:They overcharge by 100%

[tripleevenfall]

There's one easy solution. Competition.

Unfortunately, the cable companies own more than enough politicians to prevent that from happening.

Re:It's to bad it's not like there is an other cho

[Joe_Dragon]

But to get that good internet in most places you need to buy it from the cable co.

Re:quid pro ho

[Dadoo]

I'd like to see how much the senators on this committee received in donations from Comcast and AT&T.

Seriously. I'm a Charter customer, and while they're not perfect, I'm much happier with them than I ever was with Comcast.