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Star Trek Actor's Death Inspires Class Action Against Car Manufacturer (cnn.com)

Anton Yelchin, who played Chekov in the new Star Trek movies, was killed Sunday when his own vehicle rolled backwards. Now Slashdot reader ripvlan writes: It has recently emerged that his vehicle was a Jeep. As discussed on Slashdot previously consumers are having a hard time knowing if the vehicle is in "Park." A new class action lawsuit is gaining momentum... Also Maserati has a similar system and can join the class action.
In fact, Maserati "is recalling about 13,000 sedans that have the same sort of gear shifter that was used in the Jeep that killed Yelchin," according to CNN Money, and Chrysler Fiat had in fact already filed a recall notice with federal regulators in April for Yelchin's band of Jeep, "but owners had only received a warning and not an official recall notice at the time of Yelchin's death". The lawsuit claims Chrysler "fraudulently concealed and failed to remedy a gear shifter design defect affecting 811,000 vehicles and linked to driverless rollaway incidents," including 2014-2015 Jeep Grand Cherokees, 2012-2014 Chrysler 300s, and 2012-2014 Dodge Chargers.

38 of 365 comments (clear)

  1. It's the design not the part by Anonymous Coward · · Score: 5, Insightful

    Unfortunately, this is a design issue. A dramatic change from how most people are familiar with selecting gears. There is no tactile feel to knowing your in a certain gear. You have to visually rely on the indicator to know what gear your in. Most people would instinctively think they have selected Park when in fact they have selected Reverse in these cars. What engineer thought this was a good ideal considering the history of gear selection is beyond me. Someone said it was all about making the cup holders bigger? Are you freakin' kidding me? Ford has gone a similar way but with a large dial indicator, which at least gives some tactile feedback along with a selection indicator. Yes, you could argue some of this goes back on the driver incapable of properly operating their vehicle. But the design and function which just doesn't give any physical sense of knowing what gear your in has to bear much of the blame. Chrysler has a major problem on it's hands and a software update won't fix this.

    1. Re:It's the design not the part by Sax+Russell+5449D29A · · Score: 2

      It would be rather interesting to know if they had internally found this particular feature to be problematic. There may have been a product tester that evaluated the design on paper and in prototyping, but their findings were disregarded. Software companies, for example, are often internally aware of serious security and design flaws, but will likely do very little about them until they become public knowledge through a third party. There are a great many cases like that from practically every industry out there, especially the auto industry.

      --
      -SR
    2. Re:It's the design not the part by gweihir · · Score: 5, Insightful

      Removing tactile feedback in a safety-critical user-interface element is not a problem on the user's side. Even a competent user will get this wrong from time to time. This is a design-screwup of epic proportions. The morons that designed this must not even have the basic course on ergonomic and save design.

      --
      Most ACs are not even worth the keystrokes to insult them. Be generically insulted by this and ignored otherwise.
    3. Re:It's the design not the part by sjames · · Score: 3, Informative

      Sorry, no. The new UI is an accident waiting to happen since it makes itself look and feel like a different interface that has been around for decades.

      Everyone "knows" that if you press the button in and push the shifter forward until it stops you are in park. Everyone but Chrystler, that is.

      Actually, making that motion will put the car in NEUTRAL. While the pushbutton won't turn the engine off that way, it is way to easy to push the button and not notice the nearly silent idling becoome completly silent.

      The whole thing with push to start and the new electronic shifters sounds like the work of marketing weenies who gave zero thought to real world use cases.

    4. Re:It's the design not the part by PrimaryConsult · · Score: 4, Informative

      When I test drove my car (which has this shifter), I complained about it straight away, I find it hard to believe no one voiced concerns. After 2 weeks I got used to it. In bright sun you cannot even see which gear is lit up on the shifter. It is a terrible design but at least there are a few blatant signs that the car is still in gear when you try to stop it:
      1 - Attempting to stop the engine while in gear results in a tone sounding, and the engine continues to run. Ideally with push-to-start cars you should be in the habit of looking for the "run" light to disappear when doing this. I believe I can override by pushing it again, but I have never tested this.
      2 - The car radio will not turn off upon opening the door when the engine is still running.
      3 - If the car is in reverse, the backup camera will be displayed (assuming you have one), another sign that you're not in the right gear.

      That said there have been situations where I've gone from reverse to neutral instead of drive because I didn't perform the right ritual to get the damn thing to shift properly. They had a perfectly good design in the Challenger, Chryslers, and the 2011 and earlier Chargers, as well as the police version of the charger (though that's a dash mounted shifter). Why they didn't do the same for Jeeps and the other cars mentioned in this article is a mystery to me...

    5. Re:It's the design not the part by Anonymous Coward · · Score: 3, Insightful

      Most people familiar with gears would never be in this situation

      People familiar with manual transmissions would FLIP THEIR SHIT if someone decided to make a 5 speed shifter with upper left position 4th gear and bottom center position Reverse for shits and giggles, and YOU KNOW IT.

      Stop trying to defend people fucking up decades old conventions just to be different.

    6. Re:It's the design not the part by Solandri · · Score: 4, Informative

      Safety engineers are pretty low on the totem pole in the auto design process. One of the safety engineers at BMW gave a guest lecture in my grad school structural engineering course. You'd think with a luxury brand like BMW safety would be a priority, but no. The artists do their thing first - they get to design what the car's shape will be like and where all the main areas like seating, wheels, trunk, etc. will go. Then the engineers who make the essential components like the engine and transmission have to figure out how to install their components into the shape and layout predicated by the artist. The safety engineer comes dead last. He's given a weight budget of x kg of steel, and has to decide where to put it to make the vehicle pass government crash safety tests, while staying within the bounds of the artist's body design and avoiding other already-designed components like the engine.

      So the "morons who designed this" probably never had to take a basic course on ergonomic and safe design. They're free to design whatever the hell they wanted, and it was up to people who came after them to make it functional and safe. I suspect that's why the Teslas do so well on safety tests. They probably put the safety engineers higher in the pecking order, so they can actually put the strengthening beams and crumple zone in the optimal place, and it becomes the artists' and other engineers' jobs to work around these structural elements.

    7. Re:It's the design not the part by gweihir · · Score: 3, Informative

      Sounds entirely plausible. The same thing is true for software security experts. That is why most software is badly insecure.

      --
      Most ACs are not even worth the keystrokes to insult them. Be generically insulted by this and ignored otherwise.
  2. The shifter is always in the same position by willworkforbeer · · Score: 4, Informative

    "The gear selector in these vehicles always remains upright. The driver moves it forward or back to select a gear, but it then returns to its original upright position."

    --
    Pretending this is my office full of bitter coworkers..
    1. Re:The shifter is always in the same position by mjm1231 · · Score: 4, Insightful

      Automatic transmissions were invented for non-drivers. Everyone should have to use a manual transmission equipped car to pass their driving test.

      So, you're saying that if you get in an accident, and the other car is an automatic transmission, the person behind the wheel of that vehicle couldn't be held liable? After all, the only driver involved was yourself...

      I've driven manual transmission cars. It's not fun or interesting and the benefits are marginal and unimportant to me. Then again, as far as I am concerned, a car is just a tool for getting from one place to another. I'm looking forward to them all being driverless.

      --
      Ideology: A tool used primarily to avoid the bother of thinking.
    2. Re: The shifter is always in the same position by dryeo · · Score: 2

      I think all (N. American) cars/trucks have a clutch safety switch where the vehicle won't start unless the clutch pedal is depressed. First one I had like that was a '88 Ford piece of crap. The firewall was glued together and started to flex too much for the safety switch to work after a bit and I had to bypass it.

      --
      https://en.wikipedia.org/wiki/Inverted_totalitarianism
  3. Why? by ledow · · Score: 5, Interesting

    As someone who drives a car with an electronic handbrake, it eludes me as to why that feature, which auto-releases when I pull away (DANGEROUS!), and auto-applies when I've braked manually on a hill until the car pulls forward, does NOT automatically apply when the engine is off entirely.

    I got out of my car on my drive (fortunately quite flat) after driving a friend to my house. They were in the car and I parked, pulled the handbrake (really a switch) and got out. And the car rolled away. Maybe I didn't pull it properly, or maybe I tapped a pedal on the way out, but for whatever reason it decided to let me get out of the car without the parking brake on without a warning.

    Fortunately, I was only half-out so I was able to jump in and press the footpedal as it rolled away but I spent the next afternoon doing nothing but testing it, on hills and other scenarios. It totally destroyed what little trust I'd built in that feature (I hate unnecessary electronic systems anyway, but I was getting "used" to that to help on hill-starts, etc.).

    My question is why? Why does it apply for pointless situations that you always have been used to having to manually doing something (hillstarts), but not when the engine has just been switched off, the driver unbuckled, the door just opened. If you WANT to tow it, it would be a cinch to push the button down deliberately for a second (which indicates definite intention to release the brake), but why would you not auto-apply in the ONE situation that you need to.

    I tested it and I can even double-lock the car and it will still let it roll away and not apply the brake. The only "warning" is lack of a brake symbol on the dash.

    Useless fecking features, check.
    Critical safety feature that's obviously going to be needed once the driver gets used to the automatic system, nah, we'll just leave that out.

    Now I just have to go back to when I first learned to drive and pause, hands hovering over the wheel, for a second before I open the door in case there's something I did that didn't take effect. It shouldn't be necessary.

    Still convinced that I pressed the damn button, though, because I could not replicate that roll-away, but if there's an automatic system like that, it's the work of a second to make it infinitely safer with a simple update.

  4. Strange insistence from Chrysler by Ecuador · · Score: 4, Interesting

    I've been reading about this electronic shifter issue for some time before Anton's unfortunate death and I could not understand the insistence of Chrysler to keep at it for years when there were over 100 documented crashes and so many complaints. Sure, I understand that it doesn't actually fail, it is user error, but if you have to (literally) put bells and whistles in place to warn drivers they have selected the wrong position, you should realize that you are doing something wrong. Additionally, it must cost a lot more than the simple mechanical stick that everybody knows how to use, so there should be some important reason to put it in cars, and yet I haven't come across any praise for it in reviews etc. Are there people who look for it when buying a car? I would expect not, while an electronic shifter might appeal to someone buying a manual transmission car (yeah, electronic shift like formula-1 baby!), we are talking about automatic transmission here, the only job of the stick is to switch modes unambiguously (and preferably fast - it is always one movement with the standard stick, it could be multiple as I understand it with the electronic type). In the end, when you've "dumbed-down" (not necessarily in a bad sense) driving with an auto transmission, you shouldn't expect having no problems when you change something as basic as that.
    Unless I've missed something and it is an option on Chrysler cars, not the standard shifter. Otherwise, I don't get it...

    --
    Violence is the last refuge of the incompetent. Polar Scope Align for iOS
    1. Re:Strange insistence from Chrysler by camperdave · · Score: 3, Insightful

      I've been reading about this electronic shifter issue for some time before Anton's unfortunate death and I could not understand the insistence of Chrysler to keep at it for years when there were over 100 documented crashes and so many complaints.

      Chrysler is keeping at it because it's easier to run a wire than to run a mechanical linkage. Without worrying about the linkage, they can use the same transmission in multiple styles of vehicle. It's probably easier for electronic traction control as well. As far as sales, adding the word "electronic" in front of things boosts sales. Adding bells and whistles is merely an adjustment to the vehicles software. Besides, "over 100 documented crashes" is barely on the radar when it comes to fundamental shifts (if you'll pardon the expression) in technology.

      --
      When our name is on the back of your car, we're behind you all the way!
    2. Re:Strange insistence from Chrysler by beanpoppa · · Score: 4, Insightful

      You can still have a gear selector that for all intents and purposes, looks and operates like a mechanical linkage but merely is an electrical switch sending signals through a wire.

  5. I don't buy it by fnj · · Score: 2, Interesting

    I'm having a hard time buying this "difficulty to know when it is in park" premise. Yes, the shifter design is silly/stupid, and I wouldn't favor it. But, come on. There is an indicator light (actually I think there are two, no?). If it lights up "P", it is in park. If it doesn't light up "P", it is NOT in park. How hard is that? Additionally, the chime when you open the door and it is not in park should be a giant clue.

    I just don't get it. The case is sad and regrettable, but I don't see any wrongdoing and it shouldn't be legally actionable. If I'm missing something, please inform me.

    1. Re:I don't buy it by Anonymous Coward · · Score: 5, Informative

      I was of the same impression till a friend showed me his jeep. The design is flawed. First, the indicator on the stick shifter is not red, so in bright light it not possible to see what gear selection you selected. There should be no question if the car is in park, the driver should not be covering the handle to create a shadow in order to see the gear indicator on the shifter. Second, you have to pull the handle forward and wait for it cycle through and put it in park, so if you don't hold long enough it won't go into park. In my opinion, when in park, the gear shifter should stay forward in my opinion.

    2. Re:I don't buy it by David_Hart · · Score: 2

      I'm having a hard time buying this "difficulty to know when it is in park" premise. Yes, the shifter design is silly/stupid, and I wouldn't favor it. But, come on. There is an indicator light (actually I think there are two, no?). If it lights up "P", it is in park. If it doesn't light up "P", it is NOT in park. How hard is that? Additionally, the chime when you open the door and it is not in park should be a giant clue.

      I just don't get it. The case is sad and regrettable, but I don't see any wrongdoing and it shouldn't be legally actionable. If I'm missing something, please inform me.

      I have a car with this shifter and you are right in that there are two indicators of the shift position, one on the dash and one on the shifter itself. In addition, drivers should be using the parking brake as outlined in the manual.

      In fact, prior to Anton Yelchin's death, I had received the recall notice from Jeep which includes instructions on how to use the shifter, to apply the parking brake whenever parking the car, and that they would be coming out with a fix. It also included a How-To sheet to keep in the car. CNN is splitting hairs when they said that only a warning was issued and not a Recall Notice. It was definitely the same type and style as the other recall notices that have been sent by Jeep and included instructions on how to avoid the problem (always use the parking brake). As I understand it, the permanent fix is still being developed.

    3. Re:I don't buy it by cellocgw · · Score: 5, Informative

      The objection is that this is a serious deviation from a longstanding and well-understood interface. In all other cars, you can tell by feel or by position of the shift lever whether it's in PARK or not. Making the driver depend on a display -- in a different view angle -- is a crappy kludge to cover a serious design bug.

      I recommend reading AskTog's columns on UI design, as well as Joel Spolsky's articles on UI and general app design. You'll see the reasons this joystick-shifter design is a disaster.

      --
      https://app.box.com/WitthoftResume Code: https://github.com/cellocgw
    4. Re:I don't buy it by mrbester · · Score: 2

      If I'm to drive a car, one that doesn't have a manually operated handbrake is not one I'm going anywhere near. If there needs to be a fucking instruction manual that tells you how to keep the damn thing from wandering off of its own accord then you can forget that as well. Similarly, if there is a manual handbrake but it can't hold against an incline, then gtfo, as that is even worse.

      --
      "Wait. Something's happening. It's opening up! My God, it's full of apricots!"
    5. Re:I don't buy it by Anonymous Coward · · Score: 2, Informative

      These days, you are pretty much SOL for buying new cars then...

    6. Re:I don't buy it by willworkforbeer · · Score: 4, Insightful

      And I am really surprised at the responses, here of all places ... I thought a basic UI principle evetyone understood is this: "Make it easy to use, and hard to misuse"

      --
      Pretending this is my office full of bitter coworkers..
    7. Re:I don't buy it by Wraithlyn · · Score: 2

      LOL, seriously? You're surprised to find people on Slashdot blaming the user instead of the design?

      This place is full of people who take pride in operating complex interfaces and wail at the thought of "dumbing things down" for "stupid regular users". It's technical-literacy elitism.

      It's the same crowd still expecting the Year of the Linux Desktop, and claiming Apple only became* successful because of good marketing.

      * I use past tense here because I'm the first to admit Apple has taken some steps backward on usability in recent years.

      --
      "Mind, as manifested by the capacity to make choices, is to some extent present in every electron." -Freeman Dyson
  6. Re:RTFM by ledow · · Score: 2

    Please tell this to every speeder, red-light runner, drink-driver, dickhead on their phone, etc. Right down to those dickheads that cut in at the last minute after 800 yds of warning signs.

    Because whenever I do, I get a load of abuse. Everyone up in arms about speed cameras, speed "traps" (they can't "trap" you if you're fucking speeding in the first place, no matter where they site their camera/detector), etc. all the damn time.

    Obviously because "everyone does it", it's automatically less dangerous.

  7. What's Chrysler's motivation? by rmdingler · · Score: 3, Insightful

    I've been reading about this electronic shifter issue for some time before Anton's unfortunate death and I could not understand the insistence of Chrysler to keep at it for years when there were over 100 documented crashes and so many complaints.

    The redesign itself would be an admission of design flaw, thus instigating momentum for an official recall.

    --
    Happiness in intelligent people is the rarest thing I know.

    Ernest Hemingway

  8. Re:Ever heard of the parking brake? by Z00L00K · · Score: 3, Informative

    That's a very flawed analogy since the bike sequential gear shifter design does not involve a position for safety.

    As soon as you have a system for safety you need to have a solution that clearly indicates that it has a safe position.

    --
    If builders built buildings the way programmers wrote programs, then the first woodpecker would destroy civilization.
  9. Meh... by Firethorn · · Score: 4, Insightful

    I think that people need to be re-trained to actually use the PARKING BRAKE. It's not supposed to be an 'emergency brake' as it'll do jack all if you're at speed.

    But if you set it, your car is a whole lot less likely to move.

    --
    I don't read AC A human right
    1. Re:Meh... by pjbgravely · · Score: 2

      People also need to be retrained to drive a manual shift transmission/transaxle. That way they will know to use the parking brake.

      My parking brake cable broke so I had to chock my wheel at work. Everyone wanted to know why. Most asked "why not use Park?" My cars don't have a park.

      --
      Star Trek, there maybe hope.
    2. Re:Meh... by itsenrique · · Score: 3, Insightful

      You could have just put it in gear.........

    3. Re: Meh... by Vlijmen+Fileer · · Score: 5, Informative

      You are part of the problem.
      The hand brake is the thing meant to safely and effectively immobilise your car when needed; in front of a traffic light, parking spot, driveway, garage.
      The "P" position of automatic gearboxes is a gimmick without obvious use. When used while driving or on a hill it can even damage the gearbox.
      You guys simply do not know how to handle a car properly.

    4. Re:Meh... by kimvette · · Score: 2

      Do you think "Park" on a slushbox is any better? It's not; open up an automatic transmission sometime, and you'll see that the "park" gear is a dinky soft cast iron pawl. On latest-generation transmissions it looks like they've finally switched to forged steel for the parking pawl, but you're still better off putting the parking brake on first and putting it in park and that is still what manufacturers recommend.

      --
      The Christian Right is Neither (Christian nor right). See: Matthew 23, Matthew 25, Ezekiel 16:48-50
    5. Re:Meh... by dryeo · · Score: 3, Informative

      You're also supposed to park with the wheels turned so you'll hit the curb or roll more onto the shoulder if no curb so the vehicle won't roll away.
      I've never experienced a tranny popping out of 1st or reverse when parked but have experienced my parking brake freezing up over night and learned not to use the parking brake in winter or if the vehicle is parked for a long period. I've also had my vehicle creep when parked in gear so park in such a way that it won't go far. Many parking brakes seem like crap

      --
      https://en.wikipedia.org/wiki/Inverted_totalitarianism
  10. Re:A hard time knowing it's in park? by sjames · · Score: 2

    And 3 decades of driving tells me that you put it in park by pressing the little button on the side of the shifter and moving the lever forward until it stops. OOps, that doesn't work now. Gee, I hope it's not too bright out to read the little indicator lights.

  11. Whut? by BlackHawk-666 · · Score: 5, Informative

    OMG, have you been driving a car with no idea what he handbrake is used for? I drive a manual, and have for about 30 years now. It's a preference, but I still know that every single car I've ever driven, and this is hundreds of them of all sorts...all have a handbrake - which you might call an "emergency brake".

    When you park your car you are meant to:

    * turn off the ignition
    * drop it into first gear if a manual or park if an auto
    * pull on the handbrake

    None of those steps are optional.

    --
    All those moments will be lost in time, like tears in rain.
    1. Re:Whut? by afgam28 · · Score: 4, Informative

      No!

      The P position in an automatic gearbox engages what is known as a "parking pawl". The handbrake is the primary brake, and the parking pawl is the secondary brake, in case the handbrake fails.

      Parking pawls are flimsy, and constant use will wear out transmission components, making it even more dangerous to rely on. Use your handbrake!

    2. Re:Whut? by Richard_at_work · · Score: 2

      Been doing it for 11 years on the same car, havent had an issue yet...

  12. Re:RTFM by Wrath0fb0b · · Score: 2

    Sorry dude, the most efficient way for cars to handle a closing lane is to use all the available space and zipper with the next adjacent lane as near to the closure as possible. Those people are doing it right, and you are doing it wrong by merging a mile early and leaving that lane unused. See all the the guidance given or this study [PDF] or this one.

    This might also be a good time to consider civility and not calling people 'dickheads'. Consider that even if you were right and they were wrong about the proper way to merge, that would just mean they were mistaken, nothing more.

  13. BMW by elistan · · Score: 2

    My 2013 BMW has a shifter that's the "spring back to rest position" type. But BMW's design hasn't led to any roll-away issues whatsoever that I've heard of. I think there are a few design-related reasons why. The first is how the gears are actually selected - push the lever forwards to select reverse, pull the lever backwards to select drive. This is in contrast with the Chrysler shift where appears to be a pull-back regardless of whether you want to go into Reverse or Drive from Park. Also, the BMW shifter has a push-button that does nothing but tell the car to go into Park, so it's obvious when the Park command has been given. With the Chrysler shifter, the command to go into Park from Drive is to push the lever forward - which is the same motion to put the car into Neutral from Drive, but you have to move the shifter further for the Park function. I can see how this can be very unclear for the driver. Finally, BMW has programmed the car to go into Park if the driver's door is opened, even if it is moving slowly which can be quite jarring I've heard. (I know of nobody who has tested opening the door while at highway speeds. :) ) Mostly, people on the BMW forums have been complaining how difficult it is to get the car into Neutral and keep it there.