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How Sony, Microsoft, and Other Gadget Makers Violate Federal Warranty Law (vice.com)

Reader citadrianne shares a Motherboard article: There are big "no trespassing" signs affixed to most of our electronics. If you own a gaming console, laptop, or computer, it's likely you've seen one of these warnings in the form of a sticker placed over a screw or a seam: "Warranty void if removed." In addition, big manufacturers such as Sony, Microsoft, and Apple explicitly note or imply in their official agreements that their year-long manufacturer warranties -- which entitle you to a replacement or repair if your device is defective -- are void if consumers attempt to repair their gadgets or take them to a third party repair professional. What almost no one knows is that these stickers and clauses are illegal under a federal law passed in 1975 called the Magnuson-Moss Warranty Act . To be clear, federal law says you can open your electronics without voiding the warranty, regardless of what the language of that warranty says.

2 of 189 comments (clear)

  1. Re:What about bans for using 3rd party parts / sho by JasonKoebler · · Score: 5, Informative

    This is addressed in the article. All that shit is illegal, too

  2. Re:warranty length by Moridineas · · Score: 5, Informative

    I just checked too, and I thought actually putting some numbers down would be informative, rather than just making statements without any backing data. What computer are you talking about that costs $649 baseline (I didn't see anything like that on a quick look on the Apple store).

    Germany, Baseline Silver MacBook (Apple.com/de/): €1449
    United States, Baseline Silver MacBook (Apple.com): $1299
    UK, Baseline Silver Macbook (Apple.com/uk/): £1049 (a lot more flux than normal in this price, due to Brexit and unusually low USD.GBP exchange rates)

    Cost of AppleCare = $129 for 3 years. Cost per year then is $43, so two years of warranty would be an added $86.

    DE €1449 -> $1600. Minus 19% VAT = $1,344. Plus two years of AppleCare ($86) = $1430
    UK £1049 -> $1395. Minus 20% VAT = $1162. Plus two years of AppleCare ($86) = $1248

    US $1299. Plus full 3 years of AppleCare ($129) = $1428. Two dollars difference from what what I estimated as the DE price breakdown.

    So the German price in Euros seems pretty darn close to me! Did I miss anything?