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Uber Plans To Start Monitoring Their Drivers' Behavior (sfgate.com)

An anonymous Slashdot reader writes: Uber "has developed a new technology that it plans on using to track driver behavior, specifically if drivers are traveling too fast or braking too harshly..." according to the San Francisco Chronicle, which writes that "Information about how a driver is performing will be shared with Uber, but will also be shared with the driver, along with safety tips on how they can improve their performance." Uber will roll this out as an update to their app, using existing smartphone functionality, and "in some cities Uber will also monitor whether or not Uber drivers are picking up their phones (either to text or even just to look at maps) during a ride using the phone's gyroscope."
Ride-sharing companies seem to be growing more and more powerful. One Florida county actually received a grant to offer free Uber rides to low-income workers, and to allow the county transit authority to arrange rides for those residents without a smartphone. Uber recently even became the "official designated driving app" for Mother's Against Drunk Driving, and published a graph suggesting Uber pickups correlate to a drop in drunk-driving arrests. And in other news, Uber rides have apparently even been used by a group of human traffickers to smuggle migrants from Central America into the United States.

24 of 96 comments (clear)

  1. Re:Ban Uber by Anonymous Coward · · Score: 3, Funny

    You talkin' to me?

  2. Don't think you understand good driving by SuperKendall · · Score: 3, Insightful

    Weither in a taxi, or an Uber, or any car where someone is driving me I don't want "good" driving. I was to get there as quickly as I can, with attentive driving . If the driver turns suddenly into a side street to avoid some traffic problem he spotted later, that is good driving. If the driver goes over the speed limit because the highway is empty that is good driving. If the driver saves us from an accident with a sudden swerve because some idiot decides to cross multiple lanes of traffic at once, that too is good driving.

    There's not much you can get from data alone to say what is good or bad, so I don't see where neutering the Uber drivers will do anything but cost them customers. They already do vehicle inspections and take reviews, between the two that should be more than enough to weed out truly bad (i.e. scary) drivers.

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
    1. Re:Don't think you understand good driving by dfghjk · · Score: 3, Insightful

      "Going over the speed limit on an empty highway is still going over the speed limit and against the law."

      But it's not a measure of "good driving". Traffic laws are implemented to create a large pool of violators, not to increase public safety. Empty freeways easily support greater than posted speeds.

    2. Re:Don't think you understand good driving by Calydor · · Score: 2

      I come from a country where a lot of people ride bikes, I forgot the US does not do that.

      Not looking if there is a bike coming up behind you is a recipe for disaster. I would MUCH RATHER 'fuck up about a mile of traffic' than kill someone, sorry you got to work five seconds later.

      --
      -=This sig has nothing to do with my comment. Move along now=-
  3. That will make Uber *WORSE* by gavron · · Score: 2

    I take Uber and Lyft whenever I can and enjoy having these options.

    However, my issues with the drivers aren't that they exceed the posted speed
    limit or "brake too harshly". No, there are more annoying things that these
    sort of OBD-II based systems will not detect.

    1. The driver that is getting passed by everybody. The driver may be obeying
    the posted speed limit but that does little to reduce annoyance when none of
    the other drivers are doing that. We are being passed every few seconds and
    are literally moving backward in the line of cars. There's no "rush" and "we'll
    get there eventually" but why go slower than traffic? (Note: in some jurisdictions
    this is known as "impeding the flow of traffic" and is in and of itself unlawful.)
    If you can't "drive WITH traffic" just don't drive.

    2. The driver that won't switch lanes. We're not in "Fast and Furious" here but
    just because three miles ago you chose one lane doesn't mean you must stick
    it out like a broken marriage. If we're coming to a traffic stop and there are three
    cars at the red light in our lane and none in the other, SWITCH LANES. Also if
    we're in a lane that's about to end, plan ahead and SWITCH LANES.

    3. The driver that is constantly on and off the throttle. I don't have any desire to
    feel my inertia being moved about my center of gravity forward and back every
    three seconds. Absent something on the road, pick a throttle setting or a cruise
    speed or an acceleration rate and STICK TO IT!!!

    Unfortunately these things are greater annoyances than "speeding driver" or
    "braking harshly" but are undetectable by the OBD-II summary reports.

    All this system will do is take these drivers... and make them slower for two reasons
    1: their speed is being monitored, so slow down
    2: can't "brake harshly" (whatever that is) so keep an even more outrageous "safe distance"
    from the vehicle in front... meaning go backward in the line of cars even faster as others
    enter that safety distance...

    Ehud Gavron
    Tucson AZ

    1. Re:That will make Uber *WORSE* by Jack_the_Tripper · · Score: 3, Insightful

      2. The driver that won't switch lanes. We're not in "Fast and Furious" here but just because three miles ago you chose one lane doesn't mean you must stick it out like a broken marriage. If we're coming to a traffic stop and there are three cars at the red light in our lane and none in the other, SWITCH LANES. Also if we're in a lane that's about to end, plan ahead and SWITCH LANES.

      Ah, yes, one of my (many) pet peeves.

      So you're coming up on a red light where you're about to be turning right and some 'good' driver cuts in front of you because there's 'none in the other' so now you both have to wait for the light to turn green. Almost always the guy who has the coffee-can muffler on some POS car who wants to race off every red light.

      And also I'll let you in on a little secret -- If you 'drive Mrs. Daisy' then drunks have a tendency to pass out instead of getting sick in the back seat which is much, much better for the driver who just wants to get on to the next fare instead of dealing with human waste.

      Oh, and professionalism...which uber/lyft drivers need to start learing about (hence the driver tracking).

      And the more you drive the more you have to drive for the other cars on the road (goes triple during drinking hours).

      So if you drive safe all the fricking time then you have a lot less to worry about than if you modify your behavior based on the individual preferences of the individual passengers.

  4. In other words. . . by smooth+wombat · · Score: 4, Insightful

    Uber, as a cab company, is monitoring its employees to see they provide a decent service.

    Too bad Uber the cab company doesn't provide benefits or a living wage to its employees.

    --
    We will bankrupt ourselves in the vain search for absolute security. -- Dwight D. Eisenhower
    1. Re:In other words. . . by ShanghaiBill · · Score: 2

      If Uber is paying substandard wages to its drivers ...

      They don't. My sister drives for Uber several evenings every week to earn some extra cash. She makes about $18/hour after expenses. That is a pretty good wage for a near zero-skill job with flexible hours.

  5. Ride-sharing, again... by GuB-42 · · Score: 4, Insightful

    Uber is not ride sharing.
    Ride sharing is when I intend to go from A to B and I accept to take you with me with or without financial compensation. Uber drivers have no intention doing the trip for themselves, they only do it for you in exchange for money. Unless you are using UberPool, they don't even take other passengers along the way. There is absolutely no sharing involved. If you don't want to call it taxi, call it "chauffeur" or "car with driver" service but not ride-sharing.
    Real ride-sharing services exist, and they don't look at all like Uber. The difference being that the driver decide on the time and destination and the price is much lower since the driver is not expected to make a profit.

  6. Re:Ban Uber by TapeCutter · · Score: 4, Insightful

    After killing the taxi industry and ruining the lives of thousands of owners who invested in government backed medallions the rent seekers at Uber will have to reinvent the same rules that the taxi industry has implemented in the past, and for the same reasons. The politicians and regulators who have allowed them to openly flaunt the law should be hung from the nearest lamp post.

    --
    And did you exchange a walk on part in the war for a lead role in a cage? - Pink Floyd.
  7. backseat by markdavis · · Score: 5, Insightful

    >"specifically if drivers are traveling too fast or braking too harshly."

    Here we go again. As if some desk jockey can know or predict how "good" someone is driving based on braking, acceleration, speed, or other factors WITHOUT KNOWING ANYTHING ABOUT WHAT IS OR WAS HAPPENING WITH TRAFFIC AT THE TIME. Brake hard = avoid hitting something that wasn't your fault. Serve= avoiding collision with some idiot going into your lane while looking at their damn phone. Accelerate hard= not wasting time or trying to merge smoothly and safely. Speed = keeping up with the flow of traffic so you don't piss off everyone and become a hazard.

    And yet they WON'T and CAN'T monitor if you have good following distance, if you are sharp and unaltered, if you use proper turn signals and look over your shoulders, if you have your mirrors adjusted correctly, if your car is in excellent condition (brakes, steering, suspension. tires), if you are courteous, if you are able to converse or use controls without them being a distraction, if you don't have loose items all over the place or handing from mirrors.

    It is the same crap the insurance companies are trying to push with their spyware "dongles" attached to our cars. NO THANKS. Keep your blindfolded, remote, uninformed, statistics-only, past-tense, backseat driving out of my car.

    1. Re:backseat by markdavis · · Score: 2

      >"Good points but if someone is consistently braking hard or traveling too fast it points to the driver."

      I agree that it points to the driver, but it doesn't necessarily make the driver a "bad" driver. Perhaps he/she is just spirited.

      The reverse situation is true also- old grandpa going 5 under the speed limit all the time and braking three times too soon doesn't make him a "good" driver. His reaction times might be slow, with poor vision too, and he might be causing lots of accidents around him.

  8. Now why would Uber need to do that? by rsilvergun · · Score: 2

    After all, they're just an app that connects private contractors with customers, right? What possible use would they have for all that information. It's not like they have any control over their driver's behavior. That would make them just like employers, wouldn't it?

    --
    Hi! I make Firefox Plug-ins. Check 'em out @ https://addons.mozilla.org/en-US/firefox/addon/youtube-mp3-podcaster/
  9. Screw Astroturfing by rsilvergun · · Score: 3, Insightful

    I don't like Uber because they're part of a global race to the bottom that redefines the (largely broken) social contract between employee and employer that says when you work hard and play by the rules in America you'll succeed in life. When people say the game is rigged Uber is one of the parts their talking about.

    --
    Hi! I make Firefox Plug-ins. Check 'em out @ https://addons.mozilla.org/en-US/firefox/addon/youtube-mp3-podcaster/
    1. Re:Screw Astroturfing by Richard_at_work · · Score: 2

      When automated vehicles come about, Uber will be left in the cold - there are numerous massive management companies who own and manage car fleets (but you guessed that) who would simply start offering direct transport services rather than cars on lease. These companies are already set up to own and maintain large car fleets, which Uber is not, and as a result have a much lower barrier to entry to provide automated transport to the general public - for them, its a simple side step from "long term lease with maintenance" to "instant short term lease with maintenance".

    2. Re:Screw Astroturfing by drinkypoo · · Score: 2

      I don't like Uber because they're part of a global race to the bottom that redefines the (largely broken) social contract between employee and employer that says when you work hard and play by the rules in America you'll succeed in life.

      Actually, that social contract is complete bullshit. It was only possible because America had just won a war that everyone else had lost. I'm not saying we won the war for everyone, I'm saying that our deliberate dicking around and delaying entering a war in which we knew that the principal was engaging in genocide left us in the best economic position on the planet. Those effects are wearing off now, and leaving us in the same position as everyone else, which is to say fucked.

      When people say the game is rigged Uber is one of the parts their talking about.

      Uber is a symptom, not a disease, and there will be absolutely nothing wrong with it if and only if we implement UBI/MGI/COLA. (I wish we could pick one fucking acronym for sensible redistribution of wealth. Oh shit, now I've said that, and people will start calling it SRW.)

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
  10. Re:Ban Uber by Anonymous Coward · · Score: 2, Insightful

    LOL, rent seekers.

    Uber gives me service I could never get in areas without it.

    The taxi medallions racket was a prohibitive barrier to entry, not at all what Capitalism should be about, and deserve to die.

  11. Re:Ban Uber by andymadigan · · Score: 5, Insightful

    If those medallion owners (many of whom, by the way, rented their medallions out, and thus were also rent seekers) had kept their businesses up to date then Uber wouldn't exist. They spent years fighting Uber, even trying to ban the idea of smartphone ride-hailing, rather than building their own alternative.

    Don't feel bad for the taxi business, it stagnated and had to be replaced before it became a drag on society.

    I don't like a lot of things about Uber. I'd really prefer that all of the vehicles and drivers be tested thoroughly for safety. Up front fares (which they seem to be implementing) would be nice too. I do like the idea of being able to report bad drivers, and pooling cars. I also like that Uber can review routes taken by drivers, it's a frequent problem in NYC that drivers intentionally take a longer route to increase their fare, or refuse to take riders to or from certain parts of the city. Don't forget that Uber was founded because the taxi cartel in San Francisco had successfully captured its regulators, keeping the number of medallions too low (restricting available service, but increasing the resale value of their medallions).

    Banning Uber and forcing us all to go back to the discriminatory, fraud-ridden, unreliable taxi system is just not an option.

    --
    The right to protest the State is more sacred than the State.
  12. Bullshit on consumption by SuperKendall · · Score: 4, Insightful

    Gonna have to dispute that once. Speed limits don't exist just for the sake of other motorists.

    You're right; mostly they exist for the sake of revenue collection, because drivers all mostly drive around the speed they are comfortable driving and that is higher than the speed limit anywhere I have ever driven, across multiple countries.

    They are also set according to proximity to businesses and homes

    Which do not exist anywhere near a highway... and the relevance of such lowers depending on time of day.

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
  13. Re:Ban Uber by fluffernutter · · Score: 2

    When they let the taxi business run unregulated it was dangerous and bad for the cities residents. So they introduce controls on the market and it's too corrupt for you. What's the solution then?

    --
    Laws are rules for the court, but merely a bottom bar to hit for life. Think beyond laws in your actions always.
  14. Re:Ban Uber by ShanghaiBill · · Score: 2

    When they let the taxi business run unregulated it was dangerous and bad for the cities residents.

    Do you have a citation for this assertion?

    So they introduce controls on the market and it's too corrupt for you.

    How do medallion fees make taxis safer?

  15. Uber just keeps getting tackier by comrade1 · · Score: 2

    What about monitoring when an uber driver offers me a French fry from their dinner? Or when they offer me a sip of their soda? Or when they give me a business card for their laundry detergent business? Or the driver that was alternating delivering Indian food and giving uber rides in their stinky car? Uber just keeps getting tackier and tackier. They need to raise their rates to attract better quality drivers.

  16. Re:Ban Uber by drinkypoo · · Score: 2

    When they let the taxi business run unregulated it was dangerous and bad for the cities residents

    I know two women who were raped by the same taxi driver... who had been reported both to police and to the taxi company multiple times.

    Maybe you should give up the idea that taxi licensing systems protect people, because they don't. They absolutely. fucking. do. not. However, Uber drivers get reviewed by every rider and drivers who get poor ratings are dropped from the system. We can all hope that a rapist would be filtered out before their rating dropped, but the sad truth is that this is probably equally likely (if not more likely) to stop rapists for driving from Uber than a medallion system is to stop them from driving for taxi companies.

    So they introduce controls on the market and it's too corrupt for you.

    That's how controls always work. They are always abused. That's why we need the minimum controls.

    What's the solution then?

    Implement UBI, implement meaningful vehicle inspection laws, force insurance companies to cover people on their way to or from picking up a fare, and eliminate taxi licensing. Take rape reports seriously.

    --
    "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
  17. Re:Ban Uber by Ol+Olsoc · · Score: 2

    Banning Uber and forcing us all to go back to the discriminatory, fraud-ridden, unreliable taxi system is just not an option.

    In the not too distant future, Uber will be discriminatory, fraud ridden, and unreliable. Unless they become the only monopoly that avoided it.

    Enjoy

    --
    The shepherds did so well protecting the flock that the sheep no longer believed that wolves existed.