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Parents Upset After Their Boy Was 'Knocked Down and Run Over' By A Security Robot (abc7news.com)

An anonymous reader writes from a report via KGO-TV: PSA: Beware of dangerous security robots at the Stanford Shopping Center! After a young boy was "knocked down and run over" by one of the Stanford Shopping Center security robots, the boy's parents want to help prevent others from getting hurt. KGO-TV reports: "They said the machine is dangerous and fear another child will get hurt. Stanford Shopping Center's security robot stands 5' tall and weighs 300 pounds. It amuses shoppers of all ages, but last Thursday, 16-month-old Harwin Cheng had a frightening collision with the robot. 'The robot hit my son's head and he fell down facing down on the floor and the robot did not stop and it kept moving forward,' Harwin's mom Tiffany Teng said. Harwin's parents say the robot ran over his right foot, causing it to swell, but luckily the child didn't suffer any broken bones. Harwin also got a scrape on his leg from the incident." Teng said, "He was crying like crazy and he never cries. He seldom cries." They are concerned as to why the robot didn't detect Harwin. "Garage doors nowadays, we're just in a day in age where everything has some sort of a sensor," shopper Ashle Gerrard said. "Maybe they have to work out the sensors more. Maybe it stopped detecting or it could be buggy or something," shopper Ankur Sharma said. The parents said a security guard told them another child was hurt from the same robot just days before. They're hoping their story will help other parents be more careful the next time they're at the Stanford Shopping Center. The robots are designed by Knightscope and come equipped with self-navigation, infra-red cameras and microphones that can detect breaking glass to support security services.

17 of 255 comments (clear)

  1. Re:Why do I get the feeling... by Anonymous Coward · · Score: 3, Insightful

    I would expect a 16 month old to do exactly that. I wouldn't expect that his parents would be so irresponsible to allow him to do it though.

  2. I call bullshit! by freeze128 · · Score: 5, Insightful

    "He was crying like crazy and he never cries."

    Really? A 16 month old child that never cries? I don't believe that.

    1. Re:I call bullshit! by Anonymous Coward · · Score: 3, Insightful

      I know plenty of little children that never cry.

      Treat them properly and they don't cry, why should they?

      I call BS on this. Kids cry when they don't get what they want. They cry when they are getting tired. They cry when someone else gets what they want. They cry when they have too much food on their plate. They cry when they don't have enough on their plate. They cry when they get hurt. They cry when they are startled. They cry when they have a bad experience. They cry when they hurt themselves.

      Kids are going to cry no matter how "perfect" of a parent you are, even if you are spoiling them by bending to every single one of their wishes (that can make crying even more common). You may end up with the perfect kid that quickly grasps the concept that crying because they don't get what they want doesn't work but that still doesn't stop the from crying when they hurt themselves..

  3. Re:Harassing Security by PopeRatzo · · Score: 1, Insightful

    More police are shot by whites than by blacks in the United States.

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  4. Being hit could have happened with a human too by mark-t · · Score: 3, Insightful

    Small children can sometimes fall out of an adult's peripheral vision, if they are concentrating on what is further ahead of them rather than on what happens to be on or near ground-level of otherwise familiar territory. This has actually happened to me, and I stopped immediately, as I realized I had not seen whatever it was that I would have otherwise walked right on top of. Fortunately for me, the child was not seriously hurt, but was largely startled by what had happened, and the parents were thankfully not vindictive. Of course, this robot also stayed on its course, which may have led to injuries being more serious than if it had stopped immediately upon contact, as I did.

  5. What the hell are you on about? by rsilvergun · · Score: 4, Insightful

    It was established in TFS that folks love the robot and the assumption is something like that is safe. The parent could be walking 10 feet away letting the boy check out the neato robot and he would have been run down before anyone but Bruce Lee could do anything.

    Why is everybody's kneejerk reaction to blame the parent?

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    1. Re:What the hell are you on about? by Octorian · · Score: 4, Insightful

      Why is everybody's kneejerk reaction to blame the parent?

      Because no one doing the blaming actually has children, or remembers what its like to have small children, or has ever actually had to chase a toddler around. ...though some of them will likely claim to have said experiences, and think that anyone who doesn't keep their child on a dog leash is a horrible parent...

    2. Re:What the hell are you on about? by Jason+Levine · · Score: 4, Insightful

      though some of them will likely claim to have said experiences, and think that anyone who doesn't keep their child on a dog leash is a horrible parent...

      And then there are the "parenting experts" (who have never had kids, mind you) who will proclaim that putting a child on a leash is horrible parenting. So the parent is supposed to always be watching the child - oh, wait. That's helicopter parenting and that's bad. So let your child roam free - but if your child gets hurt it's your fault for not paying close enough attention to them. No matter what parents do, there will always be some self-proclaimed expert who demands that the parents are to blame.

      Full disclosure: Before I had kids, I thought those kid-leashes were a horrible idea. After my little guy ran off from us (I followed him to see how far he'd go and finally picked him up halfway across the store), we got him a child-leash. It let him wander independently but within reason. We got the occasional dirty look, but more people commenting on how cute he was with his "monkey backpack" on. And it helped keep him safe. I wouldn't demand that all parents use one but they can be useful for some.

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    3. Re:What the hell are you on about? by ChrisMaple · · Score: 1, Insightful

      Sieg Heil.

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  6. Re:Why by bjwest · · Score: 2, Insightful

    My concern is why did these parents let their 16 month old child far enough away from them that it got run over by a 300 lb robot? Do they often let their toddler run unwatched (by them) in a mall full of strangers?

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  7. Re:bad parents by ChrisMaple · · Score: 3, Insightful

    We don't know the exact situation. In close conditions, the child could have been as little as one staggering jump away from veering into the robot's path. Do you expect the parents to have 50 ms reaction times 24/7 ?

    The robot needs to be re-engineered. The design team screwed up pretty badly.

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  8. Re:Why by Anonymous Coward · · Score: 3, Insightful

    You obviously don't have a toddler, and should therefore just STFU. They are fast little monsters who don't obey orders.

  9. Re:Sounds like a probable design oversight. by jafiwam · · Score: 2, Insightful

    Or cost cutting.

    For a design like that it should really have a ring of ultrasonic, infrared, camera, or similiar sensors affixed pointing around the radius of the robots tread path and set up to stop the robot if anything is projected to go under it.

    It needs some of that.

    Also, 16 months old is TOO YOUNG to even understand the robot is different than a garbage can. The parents are outright irresponsible in their actions.

    If there is going to be a robot that interacts with children, it should be one specialized for that. Leave the security robot to do it's job. Entertain your dumb kid with something designed for kids. Hey! I know! Next take the kid to the free range pit bull farm!

  10. Re:Why by Ash-Fox · · Score: 3, Insightful

    That's why you leash them, silly billy!

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  11. Re:Why by bjwest · · Score: 2, Insightful

    That is what strollers are for. You should not allow your 16 month old baby to run freely in a crowded mall, especially in todays world, and you most definitely don't allow them to run freely around a 300 pound robot not designed to be an entertainment device for children.

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  12. Re:Why by phorm · · Score: 5, Insightful

    Spoken as somebody who is probably not a parent.
    No, should probably shouldn't let your child run amock, but allowing your kid to walk without being tethered isn't a bad thing, and normally the biggest concerns are keeping him/her away from the escalators or other major stationary hazards. That and making sure the kiddo doesn't run into people, but humans have their own collision avoidance that apparently works better than this robot.

  13. Re:Why by phorm · · Score: 1, Insightful

    As stated, the escalator is a static hazard. It's pretty easy to keep a child clear of such known issues.

    Now if there were exposed live wires poking out from a panel at child-height or sharp exposed metal etc etc then those are *not* an expected hazard and the mall would have some liability there.

    A similar rule applies to a big 300lb robot lumbering around the mall, as running over somebody should be a concern and it should probably have sensors to avoid such. I don't care if it "bumps" a kid and stops - that's reasonable behaviour - but it shouldn't continue to run over somebody's foot/leg (regardless of age). Children are especially an issue because the robot is likely going to be an attraction for curious kids.

    Reality states that you CAN'T keep your child safe from all hazards all the time. Both sides need to do their best to mitigate said hazards.