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Google Deletes Artist's Blog and a Decade Of His Work Along With It (fusion.net)

Ethan Chiel, writing for Fusion: Artist Dennis Cooper has a big problem on his hands: Most of his artwork from the past 14 years just disappeared. It's gone because it was kept entirely on his blog, which the experimental author and artist has maintained on the Google-owned platform Blogger since 2002 (Google bought the service in 2003). At the end of June, Cooper says he discovered he could no longer access his Blogger account and that his blog had been taken offline. Along with his blog, Google disabled Cooper's email address, through which most of his correspondence was conducted, he told me via Facebook message. He got no communication from Google about why it decided to kill his email address and blog. Cooper used the blog to post his fiction, research, and visual art, and as Artforum explains, it was also "a platform through which he engaged almost daily with a community of followers and fellow artists." His latest GIF novel (as the term suggests, a novel constructed with animated GIFs) was also mostly saved to the blog.WayBackMachine has some of the pages from his blog, but they are only screenshots. Google Cache is also of not much help. Slashdot readers, just out of curiosity, is there anything -- any service -- Mr. Cooper could use to get his artwork back?

23 of 465 comments (clear)

  1. The Cloud Is Wonderful by Anonymous Coward · · Score: 5, Insightful

    until the lightning bolt comes out of it....

  2. Save often, make backups by Anonymous Coward · · Score: 5, Insightful

    I mean...really? It's 2016. Your art is your passion, and you don't have it backed up ANYWHERE?

    1. Re:Save often, make backups by Anonymous Coward · · Score: 3, Insightful

      What about the computer he used to create the GIFs in the first place? I mean, he had to have written and created most of his long fiction and GIFs offline, then uploaded them.

      Something seems amiss with this narrative.

    2. Re:Save often, make backups by Anonymous Coward · · Score: 5, Insightful

      is there anything -- any service -- Mr. Cooper could use to get his artwork back?

      Yes, it's called "don't be a fucking retard and save multiple copies of everything locally".

      Seriously. If you can't be bothered to make the tiniest bit of effort to preserve your work then it obviously has no value.

    3. Re:Save often, make backups by pr0t0 · · Score: 3, Insightful

      First, yes, local backups should absolutely be done. But also: doesn't Google have millisecond backups on every continent and two oceans? Just wondering if his lost data could be restored from one of those.

      --
      I'm sorry, but your opinion seems to be wrong.
    4. Re:Save often, make backups by Anonymous Coward · · Score: 5, Insightful

      is there anything -- any service -- Mr. Cooper could use to get his artwork back?

      Yes, it's called "don't be a fucking retard and save multiple copies of everything locally".

      Seriously. If you can't be bothered to make the tiniest bit of effort to preserve your work then it obviously has no value.

      Did you ever work in retail at any time in your life? One of the first things it teaches you is that there is an entire class of people who absolutely HATE lifting a finger to do anything at all for themselves, no matter how easy that thing may be, no matter how much sense it might make. They resent the notion of ever having to take care of their own affairs.

      It's sort of like the people who wait on hold for 30-45 minutes for tech support, only to ask a question that's answered in the manual, in the FAQ, in the help file, on the web site, and often, what they need is right there in the menu if only they'd click on it just to see what it contains. Plus, the people who really do need a technician (say, because the problem is on the ISP's end) get to wait extra long because of the backlog of useless people.

      I don't know what the percentage of them is, but a lot of people are just helpless. Entire industries play a role in helping them remain that way. The only thing left is for restaurants to offer them pre-chewed food.

    5. Re:Save often, make backups by Sowelu · · Score: 2, Insightful

      It's not lost, it's intentionally deleted for unknown reasons.

    6. Re:Save often, make backups by zugmeister · · Score: 2, Insightful

      Yeah, you should demand your money back as well!
      That'll teach them to change the terms of service on a free offering.
      After giving you a chance to opt out of the reduction.
      I'm all for bagging on MS when they deserve it, but you're butthurt the gift horse has developed a cavity.

    7. Re:Save often, make backups by houghi · · Score: 3, Insightful

      Yes, I work in the service industry and I knwo that some people will just not have a clue about what I think is trivial, just as I have no idea about things that they find trivial.

      Extreme examples: person is too "stupid" to do a backup. Perhaps he does not even know what a backup is, let alone an incremential one.

      Then on the other side is the person who knows all these things. Knows 27 computer languages and dreams of electronic sheep, yet he is "to stupid" to tak to some person of another gender. He has NO idea how to do that.

      So ALL people are helpless at some point and will need the help of others. To look down on them means you are to stupid to have some form of empathy.

      The issue is that the person was informed by the company that his data would be safe. It wasn't. He was lied to and that is apparently ok. THAT is the problem. Not that he did not know he should take a backup, but that he was never told he should take a backup.

      When you see somebody from Google, just ask what you must do to keep your data safe. Do not argue with his anser. He will moste likely say 'upload it to us'. So where is the problem? Not with the person.

      --
      Don't fight for your country, if your country does not fight for you.
  3. Free by Anonymous Coward · · Score: 2, Insightful

    It's almost like he used a free service with no expectation of availability or warranty, to do all of his work.

    He sounds Millenial.

    1. Re:Free by __aaclcg7560 · · Score: 5, Insightful

      Where does all this hate for millenials comes from?

      Gen Xer's who are stuck between the Baby Boomers who got everything and the millennials who whine about everything.

    2. Re:Free by chefmonkey · · Score: 4, Insightful

      Free? No, the implicit agreement you have with Google is your privacy for its services. Google didn't uphold its end of the deal, so he should ask for his privacy back.

  4. Re:Backups by Nkwe · · Score: 5, Insightful

    If you dont have a backup, then it must not have been important to you...

    Actually, if you haven't successfully tested a restore of your backup, you don't have a backup (and it must not be that important to you.)

  5. Another Reminder by painandgreed · · Score: 4, Insightful

    Remember that "on the cloud" just means "on somebody else's server". They may say you'll never lose it, but they have been known to lie, or go under, or change their service. Remember the Sidekick which advertised all your phone data would be in the cloud and backed up so you'd never risk losing it?

  6. Re:Sign-up wall by Anonymous Coward · · Score: 2, Insightful

    The problem is, people still don't understand that "the cloud" is just another name for "someone else's computer".

    And so you have the problem of (a) a small, new company run by fucktards that goes out of business and takes your files with them or (b) a big company, like Google, that is really nothing more than the Internet version of a spoiled rich kid -- starting new businesses or buying existing companies and then discarding them after a while when they get bored with them.

  7. Re:Contact Google? by ShaunC · · Score: 1, Insightful

    Perhaps I should rephrase. Yes, it's easy to contact Google. You can talk into a black hole all day long; getting a meaningful response, if any response at all, is an entirely different matter.

    --
    Thanks to the War on Drugs, it's easier to buy meth than it is to buy cold medicine!
  8. Re:Ahem. by hey! · · Score: 4, Insightful

    Well, if Google lost m kids' baby pictures you could say the same thing. The monetary and cultural value of those pictures is zero, but they're still important to me.

    --
    Post may contain irony: discontinue use if experiencing mood swings, nausea or elevated blood pressure.
  9. No backup, artist must consider it unimportant too by drnb · · Score: 5, Insightful

    Well, if Google lost m kids' baby pictures you could say the same thing. The monetary and cultural value of those pictures is zero, but they're still important to me.

    Important enough to back up?

    The artist's "experiment" has made a "discovery". Its important to back up your data regardless of who your online storage "partner" is.

  10. Need to blame 'greatest generation' too. by drnb · · Score: 2, Insightful

    I'm a gen Xer and I sympathise with the millennials. The boomers screwed everything up, broke the economy, dragged me it if the EU, and have a massive sense of entitlement. If I hear "I've worked hard all my life" one more time I thought it was bad when I had to pay for the education that the boomers got for free. But then I look at the deal the millennials have, and realise they are even worse off.

    Hate to break it to you but blame the 'greatest generation' as well. They developed many of the stupid business practices that led to the downfall of U.S. industry. They only seemed to know what they were doing in the 50s/60s because they effectively had no competition, literally blew it all up in the 40s, so many a foolish idea was allowed to persist and become entrenched. They started to push the costs onto future generations, for example the countering a demand for higher wages with increased retirement benefits. That bill won't come due for decades, but it eventually did, and such overhead made U.S. manufacturing less competitive. Combined with the trade policies they passed in Congress they share in the blame for exporting U.S. industrial production.

  11. No, this has nothing to do with Google. by thesupraman · · Score: 5, Insightful

    Let me tell you a story..

    An experimental artist did some work, pinned it up to the public noticeboard at the load library.
    He notice some people looking at it, so made more, kept pinning it up. Never kept any copies, just pinned the originals up.
    The noticeboard had plenty of empty space, and he was enjoying this.
    Some people even pinned up notes making comments on his work
    After a few years, the noticeboard was taken down, because the library had been been reorganising, and there were now bookshelves there.

    The artist stood in front of the library, complaining to everyone who walked past 'they took down my artwork!!! its not fair!!'

    Perhaps he should have gone to librarian and asked very nicely if they still had the old noticeboard content, because he had been foolish enough to
    not keep any copies, and would really like to actually have kept some of it.

    But no, he just kept complaining to random passers by, hoping that would somehow help.

    1. Re: No, this has nothing to do with Google. by Anonymous Coward · · Score: 2, Insightful

      A better Analogie Would be: He tried to contact the librarians but found they were replaced by robots who are only build to put books back in the shelves.

      Ever tried to contact Google? Good luck trying to get an answer.

  12. Re: No backup, artist must consider it unimportant by Anonymous Coward · · Score: 3, Insightful

    Exactly, Google was under no SLA to ensure the datas integrity. It was the artists personal responsibility to backup all of his data. Now it's curious why the person's account was removed and no answer was offered by Google.

  13. Re:Ahem. by Anonymous Coward · · Score: 3, Insightful

    I have been on the other side of this (in a previous job), and have had some insight into what's happening in these situations. Yes, accidents do happen and data occasionally gets lost. That's why you always should keep backups. And unlike other providers, Google does make that relatively easy with its "Takeout" service. Also, if you do contact Google as soon as the problem happens (preferably, within the first month), data will usually be restored. Admittedly, Google doesn't make it easy to contact them. So, that's unfortunately a bit of a challenge.

    Now, for the ugly side of things. From my experience, a full 90% of the users who complain loudly and publicly, really only tell half the story. A provider such as Google won't publicly comment, as that's a battle that can't be won. The court of public opinion is merciless that way. But I swear, the vast majority of cases, the complainant is really at fault themselves. They just conveniently omit those details when they go public. "What? I should have mentioned that I ran a child-porn ring from my Google account before it was shut down? Why? Is that relevant? I still deserve all my data! And besides, I should sue for disruption of business. My child-porn business partners don't like their e-mails bouncing!".

    Not saying that this is exactly what happened in OP's case. But I'd honestly be surprised, if he told us all there is to his story.