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Verizon Begins Charging a Fee Just to Use an Older Router (dslreports.com)

Karl Bode, reporting for DSLReports: Several users have written in to note that Verizon has informed them the company will begin charging FiOS customers with an older router a new "Router Maintenance Charge." An e-mail being sent to many Verizon FiOS customers says that the fee of $2.80 will soon be charged every month -- unless users pay Verizon to get a more recent iteration of its FiOS gateway and router. Since Verizon FiOS often uses a MOCA coax connection and the gateway is needed for Verizon TV, many FiOS users don't have the ability to swap out gear as easily as with other ISPs. "Our records indicate that you have an older model router that is being discontinued," states the e-mail. "If you do plan to keep using your current router, we will begin billing, on 9.29.16, a monthly Router Maintenance Charge of $2.80 (plus taxes), to ensure we deliver the best support."

2 of 180 comments (clear)

  1. Really, this happens in America? How?? by Anonymous Coward · · Score: 5, Informative

    UK person here - Seriously, if this happened in the UK there'd be a gigantic 'fuck off' from the customers and probably god knows what in complaints and legal stuff against the company involved.

    You guys need to open up that market and vote with your feet! If companies think they're able to put that kind of crap in the T&C's and get away with it then it means you lot are:

    a) too comfortable
    b) fucked
    c) being subjected to some backhanded deal
    d) probably profit somewhere.

    1. Re:Really, this happens in America? How?? by AthanasiusKircher · · Score: 5, Informative

      It is not called Franchise but concession.
      Mac Donalds etc. are Franchises.

      Wrong -- by federal law, cable providers often operate as local franchises. That's the term the government uses:

      A variety of laws and regulations for cable television exist at the state and local level. Some states, such as Massachusetts, regulate cable television on a comprehensive basis through a state commission or advisory board established for the sole purpose of cable television regulation. In Alaska, Connecticut, Delaware, New Jersey, Rhode Island, and Vermont, the agencies are state public utility commissions. In Hawaii, regulation of cable television is the responsibility of the Department of Commerce and Consumer Affairs. In other areas of the country, cable is regulated by local governments such as a city cable commission, city council, town council, or a board of supervisors. These regulatory entities are called "local franchising authorities." ...

      The Communications Act requires that no new cable operator may provide service without a franchise and establishes several policies relating to franchising requirements and franchise fees. The Communications Act authorizes local franchising authorities to grant one or more franchises within their jurisdiction.

      Etc.

      By the way, you may want to look up the original definition of "franchise," which had to do with governments granting the right to do business in a particular area or for a particular set of goods, services, etc. The word was later extended in meaning to refer to large corporations granting rights to individual owners to sell their company's products, etc. as in your McDonalds example.