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Comcast Wants To Charge Broadband Users More For Privacy (dslreports.com)

Comcast believes it should be able to charge its broadband users who want to protect their privacy. FCC, on other hand, has indicated that such practices should not be there. In a new filing with the FCC, Comcast says that charging consumers more money to opt out of "snoopvertising" should be considered a perfectly acceptable business model (PDF). DSLReports: "A bargained-for exchange of information for service is a perfectly acceptable and widely used model throughout the U.S. economy, including the Internet ecosystem, and is consistent with decades of legal precedent and policy goals related to consumer protection and privacy," Comcast said in the filing. The company proceeds to claim that banning such options "would harm consumers by, among other things, depriving them of lower-priced offerings." In short, Comcast is arguing that protecting your own privacy should be a paid luxury option, and stopping them from doing so would raise broadband rates. But as we've noted for years it's the lack of competition that keeps broadband prices high. It's also the lack of competition that prevents users upset with broadband privacy practices from switching to another ISP. That's why the FCC thinks some basic privacy rules of the road might be a good idea.

8 of 182 comments (clear)

  1. Nothing New ... by Anonymous Coward · · Score: 5, Informative

    AT&T has being doing this since they announced GigaPower, their 1GB/1GB service.

    $100 / month if you want your privacy, or $70 if you let them snoop

    1. Re:Nothing New ... by danbert8 · · Score: 4, Informative

      That's what they advertise, but it's really more than that... The $70 rate takes a 2 year contract (so not really an option if you are renting on a smaller interval). If you opt out of their spying, it's not just $30 more per month, there are also equipment fees that are not replaceable with buying the hardware outright and waived with the spying plan, so it's really closer to $50 per month to not be spied upon.

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  2. Tomorrow's news: by LichtSpektren · · Score: 5, Funny

    Comcast complains that the FCC won't let them put remote controlled explosives into their modems in order to bring lower prices to customers.

    "A bargained-for exchange of customer's safety and well-being for higher prices is a perfectly acceptable and widely used model throughout the U.S. economy, including the Internet ecosystem, and is consistent with decades of legal precedent and policy goals related to consumer protection and privacy. [Not letting us put explosives in modems] would harm consumers by, among other things, depriving them of lower-priced offerings," Comcast's representative writes.

    1. Re:Tomorrow's news: by QuietLagoon · · Score: 5, Insightful

      ...A bargained-for exchange of customer's safety and well-being for higher prices is a perfectly acceptable and widely used model throughout the U.S. economy,...

      He left out one important caveat --- when there is adequate competition present so that the consumer has a choice, when the company in question does not lobby legislative bodies to reduce or eliminate that competition.

  3. Re:Lack of competition fallacy by Penguinisto · · Score: 4, Insightful

    No need to go full-socialist... just regulate them like any other utility, with the same controls on pricing and service levels, and that should be sufficient.

    Threaten any recalcitrant ISPs with loss of DMCA Safe Harbor, and, wait... how the fuck is Comcast able to snoop your packets yet claim common-carrier-like status?

    --
    Quo usque tandem abutere, Nimbus, patientia nostra?
  4. Re:Comcast can go suck a... by Dutch+Gun · · Score: 4, Insightful

    From the article:

    "In short, Comcast is arguing that protecting your own privacy should be a paid luxury option, and stopping them from doing so would raise broadband rates. But as we've noted for years it's the lack of competition that keeps broadband prices high. It's also the lack of competition that prevents users upset with broadband privacy practices from switching to another ISP. That's why the FCC thinks some basic privacy rules of the road might be a good idea.

    So, unfortunately, instead of actually solving the real problem - the lack of competition, the FCC thinks "basic privacy rules might be a good idea." I mean, while I agree with that, it's just papering over the real issue. I understand that the FCC itself can't do anything about that, but I just can't see anything changing for the better in any significant way until we manage to break Comcast's near stranglehold on many areas of the market.

    Also, Comcast's arguments about trading services for user information neglects to mention one tiny little fact: Most of the services that provide users a service in exchange for harvesting user information are providing a completely free service, like G-mail or Facebook, and many users seem to be fine with that. Comcast is "double dipping" - charging a significant amount for a paid service AND also trying to earn more by snooping on their customers. That's a completely different thing, and Comcast will have a hard time convincing anyone that they need to do this to remain profitable or that this is forcing them to keep rates high. The notion that allowing them to snoop on users would actually end up lowering rates is laughable. Users don't have any choices in many cases, so there's no pressure on them to keep rates competitive.

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  5. Re:Comcast can go suck a... by Archangel+Michael · · Score: 4, Informative

    The competition problem is the last mile problem. Fix the last mile problem by moving the end point for Comcast from the Home/Business to a COLO facility managed by the local municipality. Then open up the doors to any / all competition at the COLO facility.

    That way, Comcast, Verizon, AT&T, Google, HBO ONLY, Netflix .... can all offer their version of "service" as needed, even enhancing their offerings with new and innovative services such as Comcast's "snoopvertising" suite. Then we can let the market decide what TV shows and Internet the market wants.

    I realize that this is an ALIEN concept of letting FREE ENTERPRISE solve problems by having the Government get out of the way. No Need for ANY regulation to control Net Neutrality or even needed the FCC to rule on the crap Comcast is spewing.

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    Agent K: A *person* is smart. People are dumb, stupid, panicky animals, and you know it.
  6. Re:Comcast can go suck a... by swb · · Score: 4, Informative

    This is basically the model of municipal roads.

    The municipality builds the roads, and private industry uses them to provide whatever services they can think to sell that involve transportation. The government doesn't really get into the transportation business or businesses built on transportation of goods.

    There are minor exceptions, like the post office or mass transit, but there's also generally demand for this or some long-settled precedent for providing them. But there's no calling city hall to order a pizza.