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AT&T, Apple, Google To Work On 'Robocall' Crackdown (reuters.com)

Last month the FCC had pressed major U.S. phone companies to take immediate steps to develop technology that blocks unwanted automated calls available to consumers at no charge. It had demanded the concerned companies to come up with a "concrete, actionable" plan within 30 days. Well, the companies have complied. On Friday, 30 major technology companies announced they are joining the U.S. government to crack down on automated, pre-recorded telephone calls that regulators have labeled as "scourge." Reuters adds: AT&T, Alphabet, Apple, Verizon Communications and Comcast are among the members of the "Robocall Strike Force," which will work with the U.S. Federal Communications Commission. The strike force will report to the commission by Oct. 19 on "concrete plans to accelerate the development and adoption of new tools and solutions," said AT&T Chief Executive Officer Randall Stephenson, who is chairing the group. The group hopes to put in place Caller ID verification standards that would help block calls from spoofed phone numbers and to consider a "Do Not Originate" list that would block spoofers from impersonating specific phone numbers from governments, banks or others.

113 comments

  1. Fuck It by sexconker · · Score: 4, Insightful

    I just don't answer my phone when it does that noisy thing. It happens about once a month. It's never good news anyway, and if it's important I get a followup text or email anyway.

    1. Re:Fuck It by Anonymous Coward · · Score: 1

      I set mine to whitelist only for a while. It would send anyone that wasn't in my contacts list to a "number is disconnected" message. It seemed to be working great, but then I noticed everywhere I went would need to verify my current contact information because my number would be marked as invalid.

      Back to dumping all non-contacts to voicemail and deleting all messages without reading. Definitely going to bite me when someone has to borrow a phone to get a hold of me for something important.

    2. Re:Fuck It by tripleevenfall · · Score: 1

      I don't know why they don't just outlaw this.

      According to some TFA I read recently that I can't be bothered to go find, there are only a handful of companies responsible for most robocalls. Stamping the nonsense out wouldn't cost anyone anything. They employ few people and probably generate very little economic activity anyway. It's just a way of cheaply carpet-bombing people with unwanted advertising.

    3. Re:Fuck It by Oswald+McWeany · · Score: 2

      I use white-list only. If a phone number isn't in my contact list it goes straight to voicemail. There are lots of apps that you can use that will provide this service. Yeah, occasionally I miss a call from a new number that I wanted to take, but I can always call them back if they leave a message.

      --
      "That's the way to do it" - Punch
    4. Re:Fuck It by cob666 · · Score: 2

      I do pretty much the same thing. Any call coming in that isn't in my contact list goes directly to VM. My mobile provider has a nice VM to text service so I get to scan the text of the message and if it looks legit I'll either listen to the VM or call back. All spam numbers go into my blocked list. The number of spam or robo calls I get is pretty low now.

      --
      Do what thou wilt shall be the whole of the Law - Aleister Crowley
    5. Re:Fuck It by Anonymous Coward · · Score: 0

      Because everyone involved is making money? If these robocalls were costing your local telco, you can be certain the problem would have been fixed 20 years ago.

    6. Re:Fuck It by Obfuscant · · Score: 1

      I don't know why they don't just outlaw this.

      If you are on the DNC list it is already outlawed. "Just one more law" won't fix this problem any more than it will fix the problem of criminals using guns, or secretaries of state using personal email servers for classified email.

  2. Huh? by Anonymous Coward · · Score: 0

    So the "concrete, actionable plan" delivered TODAY within the 30 day timeframe of the request 30 days ago is that in another 60 days a plan will be delivered?

  3. Skeptical by Anonymous Coward · · Score: 0

    Encouraging that all these big names are helping in this, but I'll believe it when I see/hear it.

  4. Is this so hard by backslashdot · · Score: 5, Insightful

    Seriously, they will only prevent spoofing from "important" numbers? That's open to all kinds of abuse. How many people know their bank's number? This plan will make the problem even worse and eventually they will ask for federal funds to "manage" the problem.

    Is it difficult to come up with a better plan? Actually yes. Yes when you don't care about helping people. This can be ended quite easily, blacklist numbers that receive a large ratio of complaints to calls. Make it possible to rate received calls. Also, prevent spoofing from all numbers, not just specific ones. Wow this plan didn't take me 30 days to come up with, it took me 30 seconds.

    1. Re:Is this so hard by Anonymous Coward · · Score: 0

      This can be ended quite easily, blacklist numbers that receive a large ratio of complaints to calls. Make it possible to rate received calls.

      Requires users to spend extra time after making a call, and could be confusing. It could also get legitimate numbers (collection agencies following the law) blacklisted wrongly because people don't like them, or allow people to now SWAT phone numbers of people which could be a serious safety concern given how many households rely on only a single cellular line.

      Also, prevent spoofing from all numbers, not just specific ones. Wow this plan didn't take me 30 days to come up with, it took me 30 seconds.

      How do you intend to carry this US law about not spoofing to overseas companies, which is where most of these calls come from? How you handle VoIP calls without fundamentally breaking VoIP? What do you put in place for legitimate spoofing, which while very small is still a legitimate need in some cases?

    2. Re:Is this so hard by Anonymous Coward · · Score: 0

      They'll just spoof home phone numbers and cell phone numbers. Then noone will ever be able to make a call.
      And how exactly are you going to prevent spoofing?

    3. Re:Is this so hard by Anonymous Coward · · Score: 0

      They need to be in business for real.

      Real businesses can "fire" their customers. So if a phone company is getting eleventeen shit-tons of complaints about a particular customer robocalling them, they should look at the call logs, and if the call logs support those complaints, that phone company should "fire" that customer and make the blackballing a public notice so that another phone company doesn't pick up the account and run with it. If the "bad customer" list was public and had reasons for action taken against each entry, along with dates and other notes, this would be an easy problem to solve.

      It would then give rise to sockpuppets. Sockpuppetry is also a solved problem, as long as you're fine with breaking some proverbial eggs to make your proverbial cake.

      Basically, punish bad actors and anyone sympathetic to them, and then work together to make it stick.

    4. Re:Is this so hard by Just+Some+Guy · · Score: 1

      This can be ended quite easily, blacklist numbers that receive a large ratio of complaints to calls.

      First, numbers are trivially spoofed so that may not help. Second, that requires a certain percentage of users to still receive (and spam-flag) those calls. No thanks.

      Wow this plan didn't take me 30 days to come up with, it took me 30 seconds.

      Like most such plans forged in a moment...

      --
      Dewey, what part of this looks like authorities should be involved?
    5. Re:Is this so hard by Anonymous Coward · · Score: 1

      I don't think I read the same thing you read.

      The text I read that they will implement "Caller ID verification standards that would help block calls from spoofed phone numbers" AND also they're going to prevent spoofing of "important" numbers.

      This isn't ONLY preventing important numbers. That is in addition to the new standards to prevent spoofs in general and yes we need these.

    6. Re:Is this so hard by backslashdot · · Score: 1

      "Requires users to spend extra time after making a call, and could be confusing."

      No. There may be a temporary "rate this call" pop up after you hang up when it's a number that doesn't normally call you. This happens when you use other services like skype .. it isn't a problem. It can be ignored, you aren't forced to rate the call. They can make it even more subtle if that turns out to be annoying (users who want to rate a call can go into their history and rate it there -- statistics can account for the fact that only angry users will bother).

      "It could also get legitimate numbers (collection agencies following the law) blacklisted wrongly because people don't like them"

      No. Collection agencies, most of which are unscrupulous anyway, could apply for and get themselves a special exemption.

      "or allow people to now SWAT phone numbers of people which could be a serious safety concern given how many households rely on only a single cellular line."

      How would you SWAT someone's phone line through this? You can't even block someone's number unless you and a bunch of phone numbers you received a call from it?

    7. Re:Is this so hard by The-Ixian · · Score: 2

      The problem is VoIP. It is not a traditional phone system. There are hundreds of VoIP "carriers" who will eventually terminate a call in a traditional carrier's network (your cell or land line carrier).

      So, if, say AT&T, sees a high volume of short duration calls originating from carrier X... sure, they can shut down that carrier, but what if that carrier had legit customers as well? Not only that, carrier X is paying AT&T per minute rates for calls terminating on AT&T's network.

      yes, carrier X could shut down the customer... but they would only be shooting themselves in the foot because they would be giving up a good chunk of revenue. VoIP carriers are mostly small/medium sized businesses. In addition, short duration calls are more expensive than "conversational" calls (to recoup the cost) and carrier X knows that their high volume customer will just move to another VoIP carrier if they drop the customer.

      It's not like it used to be where a high volume call center would need to bring in a bunch of PRI circuits and sign a contract with that carrier. A VoIP operation can choose any carrier they want more or less on-the-fly. The only thing required is a residential-grade network connection. As a matter of fact, the high volume operator will likely have 10 or more different carriers set up with least cost routing in order to get the best rate for each call made. So if any one carrier shuts down or has a problem, the caller would not even know it unless they looked at the logs.

      Basically, the main issue is the ubiquity and low cost (almost zero, really) barrier to entry of VoIP calling. You just need to get yourself VICIdial (Linux-based, free call center software), A2Billing (Linux-based Asterisk billing/call routing software) and Zoiper (Free VoIP client software). Then buy some cheap USB headsets, low-end computers and a broadband Internet connection. Then make a couple deals with some VoIP carriers and you are in business. Total start up cost of less than a few thousand dollars (probably less). Added bonus that you can move your business anywhere in the world at the drop of a hat.

      There is a reason this hasn't been solved yet.

      --
      My eyes reflect the stars and a smile lights up my face.
    8. Re: Is this so hard by Anonymous Coward · · Score: 0

      But but but if they block all the robos how will they make money from said robos?

      It's a catch 22 for them. Make money with them or blacklist/arrest them and not make money. Hmmmmm tough choice boys.

    9. Re:Is this so hard by PMuse · · Score: 1

      Obligatory Critique*:

      Their plan proposes a

      (X) technical (X) legislative ( ) market-based ( ) vigilante

      approach to fighting [telephone] spam. Their idea will not work. Here is why it won't work. (One or more of the following may apply to their particular idea, and it may have other flaws which used to vary from state to state before a bad federal law was passed.)

      ( ) No one will be able to find the guy or collect the money
      ( ) It is defenseless against brute force attacks
      (X) It will stop spam for two weeks and then we'll be stuck with it
      (X) Users of telephones will not put up with it
      (X) Telcos will not put up with doing this work for free
      ( ) The police will not put up with it
      ( ) Requires too much cooperation from spammers
      ( ) Requires immediate total cooperation from everybody at once
      (X) Many telephone users cannot afford to lose business or miss critical calls
      ( ) Spammers don't care about invalid phone numbers in their lists
      (X) Anyone could anonymously destroy anyone else's career or business
      (X) If a spoofer gets their number banned, you would be unable to call for help
      (X) Authorities could abuse it to suppress viewpoints they dislike
      ( ) Spammers can easily use it to harvest telephone numbers
      (X) Organization's phone trees and other legitimate telephone uses would be affected

      Specifically, their plan fails to account for

      (X) Monetary incentives for telcos to conduct as many calls as possible, billing both parties
      ( ) Laws expressly prohibiting it
      (X) Lack of centrally controlling authority for callerID
      (X) It would break telephone connectivity even for correctly dialed numbers
      ( ) Open relays in foreign countries
      ( ) Ease of searching tiny alphanumeric address space of all telephone numbers
      (X) Asshats
      (X) Jurisdictional problems
      ( ) Unpopularity of weird new taxes
      ( ) Public reluctance to accept weird new forms of money
      (X) Huge portions of existing telco equipment base cannot be retrofitted
      (X) UnWillingness of users to activate optional teleco services
      (X) Eternal arms race involved in all filtering approaches
      (X) Extreme profitability of spam
      ( ) Joe jobs and/or identity theft
      (X) Technically illiterate politicians
      (X) Extreme stupidity on the part of people who do business with spammers
      (X) Dishonesty on the part of spammers themselves
      (X) Huge categories of political, charitable, etc. calls that many users want prohibited
      (X) Huge categories of political, charitable, etc. calls that many users don't want prohibited
      (X) Huge categories of political, charitable, etc. calls that politicians don't want prohibited

      and the following philosophical objections may also apply:

      (X) Ideas similar to theirs are easy to come up with, yet none have ever
      been shown practical
      (X) Any scheme based on opt-in is unacceptable
      (X) phone connectivity should not be the subject of legislation
      (X) Blacklists suck
      (X) Whitelists suck
      ( ) We should be able to talk about Viagra without being censored
      ( ) Countermeasures should not involve wire fraud or credit card fraud
      (X) Countermeasures should not involve sabotage of public networks
      ( ) Countermeasures must work if phased in gradually
      (X) Sending telephone calls should be allowed for the good guys (opinions vary)
      (X) Why should we have to trust you and their servers?
      ( ) Incompatiblity with open source or open source licenses
      ( ) Feel-good measures do nothing to solve the problem
      (X) Temporary/one-time telephone numbers are cheap
      (X) I don't want the government approving/disapproving my telephone calls
      (X) Killing them that way is not slow and painful enough

      Furthermore, this is what I think about you:

      (X) Sorry dude, but I don't think it would work.
      ( ) This is a stupid idea, and you're a stupid person for suggesting it.
      ( ) Nice try, assh0le! I'm going to find out where you live and burn their
      house down!

      *I shamelessly borrowed this form from the first place I found a copy. If you know the original author, please reply to credit him.

      --
      "We reject as false the choice between our safety and our ideals." --The American President (20.1.2009)
    10. Re:Is this so hard by amxcoder · · Score: 3, Interesting

      You don't need to prevent spoofing, and you don't even need a community black list. Implement this at the carrier and the problem will be done: 1) have service answer call, and make sure user is real and not a robocaller by asking them to press a specific (random) number key... 2) After completion of the previous step, ask the user to state their name. 3) after the completion of the previous steps, then ring the owners phone, and when they pick up, the service will tell them the phone number of the caller, along with a playback of the person's recorded name. 4) you have the option to dump/reject the caller, or allow them to connect. Once you allow the caller through, that person goes through without authentication next time they call (unless you remove them from you whitelist). Non whitelisted number can still get through if they are legit, and numbers that are spoofed still have to go through the process before they make your phone ring. This would kill almost all robocalls and still allow screening of non-robocall sales calls. Problem solved, just needs to be implemented for all phone line types.

    11. Re:Is this so hard by Lumpy · · Score: 2

      "but what if that carrier had legit customers as well"

      Fuck em. Honestly every time a VOiP provider is supplying a bulk connection for telemarketers there are almost NO "legit customers".

      --
      Do not look at laser with remaining good eye.
    12. Re:Is this so hard by Anonymous Coward · · Score: 0

      If you're so smart why don't you write this up and go sell it?

      Yeah, that's what I thought...

    13. Re:Is this so hard by The-Ixian · · Score: 1

      You may be 100% correct.

      Still... where there is money to be made, there will be shady actors. It would become a game of whack-a-mole. We all know how that story ends.

      Something needs to be done to improve the integrity of VoIP services. Not really sure what that looks like exactly, but a good start might be to implement a system like SPF for callerid.

      --
      My eyes reflect the stars and a smile lights up my face.
    14. Re:Is this so hard by fuzznutz · · Score: 2

      It could also get legitimate numbers (collection agencies following the law) blacklisted wrongly because people don't like them...

      Follow the law? These parasites do NOT follow the law. I had one debt collector robocall my house every day for six months before I even knew who it was calling me. Then I spent another six months trying to convince them that the person they were looking for was not at my number. They had a SIMILAR name as my 13-year-old son. I finally had to threaten them with reporting them to the phone company for harassment and turning them into the state Attorney General's office for illegal debt collection practices to get them to quit. That finally got their attention.

      Year's later, I started getting debt collectors looking for my ex-wife that I had divorced seven years prior. I had a hard time getting them to stop too. And when I bought my son his first cell phone, for six months he was badgered by debt collectors looking for the previous owner of his number. That cost me real money as I was paying for his service by the minute at the time.

      I would be happy as a clam to see those unscrupulous cock smokers lose their ability to harass innocent people even if it meant they could no longer do their job. Debt collectors are waaaaayyy over the line separating legitimate collection and outright harassment and abuse. If they can't police themselves, I have no problem shutting them down with technology.

      /End Rant

    15. Re:Is this so hard by pseudorand · · Score: 1

      This can be ended quite easily, blacklist numbers that receive a large ratio of complaints to calls. Make it possible to rate received calls.

      Requires users to spend extra time after making a call, and could be confusing. It could also get legitimate numbers (collection agencies following the law) blacklisted wrongly because people don't like them, or allow people to now SWAT phone numbers of people which could be a serious safety concern given how many households rely on only a single cellular line.

      Extra time? I already blacklist numbers that spam me now the new versions of Android make it easy, so no extra there. They simply need to share (with opt-in user permission, of course) our personal lists of blacklisted numbers. They'd pretty easily sort themselves out into very high blacklisted numbers and everything else. When the phone companies start running out of phone numbers that aren't blacklisted, they'll agitate regulators for a real solution.

      And as for collection agencies, let people blacklist them. It may be legal for them to call, but it's also legal for me to ignore them and for me to freely share their numbers with the public so everyone else can do the same. If they want someone's money, use the courts instead of harassing people.

      But what I really want is punishment. Let regulators work their way down the list of highly blacklisted numbers and fine companies into oblivion when once they collect evidence of illegal abuse.

      The collection agencies can skate on the punishment front since they're legal, but we still get to blacklist them so they don't bother us.

    16. Re:Is this so hard by Anonymous Coward · · Score: 0

      I've always thought BGP was a great example of how to make it work.
      Every carrier has a list of numbers they are allocated and can route them as needed.
      Your provider "broadcasts" the numbers they, you, and all of their other customers own to the other telcos in the network, if it's presented as a number not in that block, it's promptly dropped.

      That fixes 1/2 of the problem and should be fairly easy to implement since even the telcos are using VOIP on the backend to carry the voice calls.

      The second 1/2 is fixed by:
      1. The white/blacklisting that's already in place on several phones.
      2. The previously mentioned complaint lin" which could be as easy or difficult as the carrier chooses, for example, by dialing *19 you can report that last call as Spam/Junk and if you get $X complaints in $Y days you are immediately dropped to voicemail for a period of time allowing for escalations as necessary up to and including the option (per user/company/number) of blocking the entire telco's range from calling you.

      It's certainly not perfect, but, for a 60 second review it's a decent example of a relatively inexpensive system to implement.

    17. Re: Is this so hard by Anonymous Coward · · Score: 0

      That would completely undo years of work spent forcing phone providers to allow porting numbers to other providers. Holding your number hostage was their primary lock-in for decades and they still exploit every loop-hole and technicality they can find to make it as much of a PITA as possible.

    18. Re:Is this so hard by Anonymous Coward · · Score: 0

      What languages will this service ask it's questions in?

      What makes you think a computer cannot answer such specific questions in an automated fashion?

      Where exactly are you going to implement this whitelist?

    19. Re:Is this so hard by Anonymous Coward · · Score: 0

      Why should you care if someone is calling you that doesn't speak your language?

    20. Re:Is this so hard by BitZtream · · Score: 0

      I work at a phone company.

      There are many legitimate reasons to spoof the number.

      Simply example: call center. hundreds of people making out bound calls for some reason, but none of those 'lines' have a phone number with them. They have one number for inbound calls that all those lines report, and that number is on a different carrier even because one carrier offers cheap outbound (termination) calls, but the other offers cheap inbound (origination) calls.

      A good portion of our customers don't have any phone numbers attached to their 'lines'. Of course, there aren't any lines at all since its VoIP over the internet.

      I could list a whole bunch of other reasons that you don't know about, but its a waste of my time because you aren't interested in knowing why, you're just here to complain.

      --
      Persistent Volume manager for Kubernetes - https://github.com/dwimsey/openshift-pvmanager
    21. Re:Is this so hard by Anonymous Coward · · Score: 0

      No. There may be a temporary "rate this call" pop up after you hang up when it's a number that doesn't normally call you. This happens when you use other services like skype .. it isn't a problem. It can be ignored, you aren't forced to rate the call. They can make it even more subtle if that turns out to be annoying (users who want to rate a call can go into their history and rate it there -- statistics can account for the fact that only angry users will bother).

      ALL of which is extra steps for users and extra time.

      No. Collection agencies, most of which are unscrupulous anyway, could apply for and get themselves a special exemption.

      But the scammers can't get this same exception? The exception can't be overridden with enough complaints? The exception can't be technically implemented by companies that don't have a legitimate exception? And cars will run on fair farts in the future too, right?

      How would you SWAT someone's phone line through this? You can't even block someone's number unless you and a bunch of phone numbers you received a call from it?

      You really don't have any idea on the technical requirements of what you want, do you? Who holds the database? Does each company hold it's own? How do companies compare databases? How does someone with a LANDLINE report? How do you handle reporting for VoIP lines? You can't just assume everyone has a cell phone, or that they have a smartphone and data plan. You have to have someway to get reports from non-data enabled lines. How do you deal with foreign numbers, or numbers routed through call forwarding?

      You don't have anything approaching a workable solution.

    22. Re:Is this so hard by Anonymous Coward · · Score: 0

      How will you set your preferred language? How will you manage your whitelist? We're talking about telephones here. Smartphones are much less than half the total number of lines out there.

    23. Re:Is this so hard by Obfuscant · · Score: 1

      No. There may be a temporary "rate this call" pop up after you hang up when it's a number that doesn't normally call you.

      I would certainly be more annoyed if things started popping up on my phone. It would be magic, since it has no display.

      You also refer to "hanging up", and since I don't waste time answering in the first place, your solution is useless to me.

      In fact, it's a godsend to telespammers since it requires people to answer the spam phone calls before they can "rate" it, thus providing confirmation of the validity of the number and making the spammer's number list more valuable when they sell it to the next spammer.

    24. Re:Is this so hard by Anonymous Coward · · Score: 0

      Yeah, we understand that 'call centers' have one or a handful of outside lines that are associated with any number of internal phones.

      WE ARE TELLING YOU THAT THIS IS PART OF THE PROBLEM AND WE WANT IT TO STOP.

      WE. DO. NOT. WANT. THOSE. CALLS.

    25. Re:Is this so hard by LunaticTippy · · Score: 1

      Ah, I remember that dismissive form from the usenet days. Somehow email spam has been completely and utterly solved for me and many others. I use outlook with aggressive filtering at work, and gmail at home. I rarely see spam and rarely have false positives. I forgot all about spam until I saw your post!

      I'm confident the same merry fuckers that fixed email spam can fix phone spam.

      --
      Man, you really need that seminar!
    26. Re:Is this so hard by radarskiy · · Score: 1

      "There are many legitimate reasons to spoof the number.

      Simply example: call center. "

      Only allow call enters to spoof to a number that they can prove they control. In your scenario, it does them no good to spoof a random phone number. Also, it does no good for the company supplying the cheap outbound lines to do business with a customer that they cannot contact.

    27. Re:Is this so hard by toddestan · · Score: 1

      No, here's how you stop it:

      Follow the money. Set up some investigators with fake identities. When they get an illegal robocall, they play along, using the fake identity (credit card, SSN, whatever) until they have enough information to uncover who the scammers are. Then you shut them down and throw them into jail. Maybe they don't have a US presence that you can go after, but you investigate who sold them their connectivity into the phone system, who provides their merchant accounts, who sold them their contact lists, who they actually work for, etc. Anything under US jurisdiction that can be made to stick results in large fines and/or jail time. Most of these robocall scams must either have a US presence, or at least have some kind of relationship with US companies in order to do what they are doing. It's really shocking to me that the FTC won't actually do anything about it, because once a few of these operations are shut down with consequences to those involved, the others will fold pretty quick.

    28. Re:Is this so hard by toddestan · · Score: 1

      So, if, say AT&T, sees a high volume of short duration calls originating from carrier X... sure, they can shut down that carrier, but what if that carrier had legit customers as well? Not only that, carrier X is paying AT&T per minute rates for calls terminating on AT&T's network.

      yes, carrier X could shut down the customer... but they would only be shooting themselves in the foot because they would be giving up a good chunk of revenue. VoIP carriers are mostly small/medium sized businesses. In addition, short duration calls are more expensive than "conversational" calls (to recoup the cost) and carrier X knows that their high volume customer will just move to another VoIP carrier if they drop the customer.

      This is exactly how you stop it. If carrier X has some customer that starts making a large number of robocalls, and carrier X doesn't drop them, you slap carrier X with a huge fine. If working at the carrier level isn't effective (like if the carriers are outside of US jurisdiction), then you start slapping AT&T with huge fines when they don't drop VOIP carriers that harbor robocallers. If you make it bad business to let the robocallers do their thing, then the problem will stop, and the shady VOIP providers will either have to shape up or go out of business. Really, it's pretty pathetic that the FTC hasn't gone after these companies that allow the whole situation to persist in the first place, because doing this kind of thing is their job.

    29. Re:Is this so hard by backslashdot · · Score: 1

      No. There may be a temporary "rate this call" pop up after you hang up when it's a number that doesn't normally call you. This happens when you use other services like skype .. it isn't a problem. It can be ignored, you aren't forced to rate the call. They can make it even more subtle if that turns out to be annoying (users who want to rate a call can go into their history and rate it there -- statistics can account for the fact that only angry users will bother).

      ALL of which is extra steps for users and extra time.

      Uh, No. There are no extra steps for users. The pop up -- which can be ignored/disabled and only appears when a new phone number appears -- happens AFTER the phone call and you don't need to click ignore it will go away automatically. How many new phone numbers call you on a cell phone anyway? It rarely happens for me, if seeing a popup after a call like that makes you upset maybe you should get therapy? But like I said if seeing a pop up after a phone call is too stressful for you then don't enable that feature. Millions of people would enable it, I mean millions of people signed up for Do-not-call lists .. and that involved a number of steps.

      No. Collection agencies, most of which are unscrupulous anyway, could apply for and get themselves a special exemption.

      But the scammers can't get this same exception? The exception can't be overridden with enough complaints? The exception can't be technically implemented by companies that don't have a legitimate exception? And cars will run on fair farts in the future too, right?

      Uh, the method to handle this should be obvious. The exemption will be pricey enough to handle the fact that approval and subsequent follow up investigation can be handled by the organization setup to maintain this. And yes you would have an external organization handling these approvals and database. You do realize that phone and technologies companies already have setup industry organizations to deal with things (lobbying, LTE, interoperability etc. come to mind) -- so being able to contribute and cooperate through an organization is not new or difficult.

      How would you SWAT someone's phone line through this? You can't even block someone's number unless you and a bunch of phone numbers you received a call from it?

      You really don't have any idea on the technical requirements of what you want, do you? Who holds the database? Does each company hold it's own? How do companies compare databases? How does someone with a LANDLINE report? How do you handle reporting for VoIP lines? You can't just assume everyone has a cell phone, or that they have a smartphone and data plan. You have to have someway to get reports from non-data enabled lines. How do you deal with foreign numbers, or numbers routed through call forwarding?

      You don't have anything approaching a workable solution.

      It should be obvious that the database is managed by an organization that each of the phone companies subscribe to. They ALREADY do it for tons of other things, why not this? Heck we can have npac.com (Number Portability Administration Center) take this on, I mean that organization is currently getting paid millions of dollars to host a database of phone numbers. Or the organization handling Do not call lists currently.

      As for how do they report, that too should be obvious too. Any problem you are pointing out has an easy solution. People on a landline can dial a * code to report the number. This is something they ALREADY CAN DO. Except currently that causes basically no action other than getting compiled in some FTC database or the number to be temporarily blocked from calling you. VOIP can do a similar thing or go to the website of the organization designated to handle this issue (for example, the do-not-call website).

    30. Re:Is this so hard by backslashdot · · Score: 1

      No. There may be a temporary "rate this call" pop up after you hang up when it's a number that doesn't normally call you.

      I would certainly be more annoyed if things started popping up on my phone. It would be magic, since it has no display.

      You also refer to "hanging up", and since I don't waste time answering in the first place, your solution is useless to me.

      In fact, it's a godsend to telespammers since it requires people to answer the spam phone calls before they can "rate" it, thus providing confirmation of the validity of the number and making the spammer's number list more valuable when they sell it to the next spammer.

      Uh, if people don't answer telespammers then the robocalling issue wouldn't exist in the first place. Fact is that most people need to answer their phone. How do I know it's not a legitimate call from my bank or somebody who needs my help calling me from a different number than usual? The thing is with my system most spammers will be shutdown quickly. And btw, a list of numbers without useful information about the person being called is useless. I mean, if you dial a random phone number 90% of the time it's valid number -- try it. It makes no sense to buy a list where all it says is that the phone number belongs to someone. For some area codes like 212 it's just about impossible to find a non-valid number. Who is going to pay for a list of phone numbers if the only information is that the phone number is real -- nothing about the caller etc. Such a list is useless to spammers.

    31. Re:Is this so hard by amxcoder · · Score: 1

      A web interface on your account login.
      or- some tele-interface, simlar to how you interface voicemail currently.
      Not that hard really.

    32. Re:Is this so hard by Obfuscant · · Score: 1

      Uh, if people don't answer telespammers then the robocalling issue wouldn't exist in the first place.

      I don't answer 99% of them and the robocalling issue still exists. I don't care what other people do, your proposed solution doesn't help me because it requires answering all of them. And somehow getting a "popup" that cannot physically happen.

      The thing is with my system most spammers will be shutdown quickly.

      Hardly. None of the laws against it have shut it down, so expecting them to all use legitimate, law abiding phone providers is overly optimistic. That's what you'd need to have if you expect a "call rating popup" to have any effect. It's the same failure of legal limits to stop email spammers -- as long as someone is willing to sell them network services, no law will stop it.

      In the meantime, forcing people to answer the calls means the phone list the spammer is using will be verified, and be worth more money. It's a help to the spammer. A solution to telespamming that has the side-effect of making it more profitable isn't a good solution.

      And btw, a list of numbers without useful information about the person being called is useless.

      Really? Seems that I get a lot of telespamming calls from outfits that obviously have no information about the person being called, because they want to sell me things I don't want and are done ignoring the major bit of information they could garner were they doing this legally: the number is on the national DNC list. So no, not knowing anything other than the number is valid doesn't mean the list is worthless. Knowing the number is valid is enough. In fact, I just got a call from "Julie" saying I'm preapproved for a "$250,000 small business loan", on a phone line behind the PBX at a major university. Every number with this prefix is someone who works at a University who has no authority to accept a loan on behalf of our "small business." The telespammers don't care, this telespammer has been told who this number belongs to and they still call it.

      I mean, if you dial a random phone number 90% of the time it's valid number -- try it.

      I don't need to "try it" to know that's nonsense. Just given the number of non-human phone connections out there (FAX, modem, ATM, etc.) I know that 90% is hyperbole. You need to support this extreme claim with something more than assertions, or anecdotal claims that one area code has this problem.

      Such a list is useless to spammers.

      1. The number connects to a person.

      2. The person answers the phone to unrecognized numbers or doesn't have caller id.

      Those are two very important pieces of information that your system hands over to every telespammer. And that information is worth money since it means they can concentrate their calling and not waste time and money calling modems, ATMs, FAX machines, disconnected numbers, or numbers that never answer.

    33. Re:Is this so hard by Obfuscant · · Score: 1

      ALL of which is extra steps for users and extra time.

      Uh, No. There are no extra steps for users.

      I think this is the correct quoting for a posting what appears to have the same person saying two different things.

      In any case, YES, extra steps.

      1) Answer phone. Oops, that ones one extra step for me already, since I don't answer 99% of the time now.

      2) Wait for popup. Another extra step (but impossible for my phone, so not an extra step for me).

      3) Select option on popup. Another extra step.

      The pop up -- which can be ignored/disabled and only appears when a new phone number appears -- happens AFTER the phone call and you don't need to click ignore it will go away automatically.

      Wow. Your system doesn't create any extra steps for people who don't use your system, so you claim that your system doesn't create extra steps for anyone. That's as stupid as saying that Verizon FIOS is free because it doesn't cost anything if you don't buy it. Or you can get free Whoppers from Burger King because you won't stop by to pick one up.

      It rarely happens for me, if seeing a popup after a call like that makes you upset maybe you should get therapy?

      And now you resort to ad hominem to support your proposed solution. Ta'.

    34. Re:Is this so hard by Anonymous Coward · · Score: 0

      It's bitztream, the autism-hating Slashdot troll!

    35. Re:Is this so hard by Anonymous Coward · · Score: 0

      I work at a phone company.

      You are so full of shit.

  5. That's a load of bullshit from AT&T by Anonymous Coward · · Score: 4, Interesting

    They've been working with us to expand our robocalling since it is so profitable for them. We just added two new PRI lines and budgeted over six figures more per month for long distance calling with them. They love robocallers and are working hard to sell them services.

    1. Re: That's a load of bullshit from AT&T by Anonymous Coward · · Score: 0

      AT&T will ruin your life if you cost them profit. They're so large and have such control over the government, that it's probably worse to make them angry by shutting down a robocall operation than it is to whistleblow on a cop. Cops just have guns. AT&T has thousands of people with guns that they control.

    2. Re: That's a load of bullshit from AT&T by Anonymous Coward · · Score: 0

      Call in the robocall whistleblowing as the bad cop.

      Two birds enter. One stone leaves.

    3. Re: That's a load of bullshit from AT&T by Anonymous Coward · · Score: 0

      Yeah, this article doesn't make sense, there is no way AT&T is going to prevent the mob-infected FBI from making their scam calls.

    4. Re:That's a load of bullshit from AT&T by BitZtream · · Score: 0

      Seriously? You guys are pretty small fry if you're using actual PRI lines to make calls. Real robocallers switched to VoIP long ago, they certainly don't use AT&T since the price is ridiculous.

      A PRI line can care 23/24 simultaneous calls. The same line configured to carry IP can carry 50-100 calls.

      So you're paying 6 figures for an additional 48 simultaneous calls? So you're paying almost a nickel a minute for long distance at a minimum if by 6 figures you mean 100k.

      You guys are either stupid, don't know what you're talking about or you're lying because a nickel a minute is a ridiculous price.

      48 open channels * 730 hours a month == 2,102,400 minutes.

      $100,000 / 2,102,400 = $0.04756468797565/minute.

      Our average rate for termination is $0.0005.

      Thats 100 times more per minute than we charge. Where are you calling? The Andromeda galaxy?

      --
      Persistent Volume manager for Kubernetes - https://github.com/dwimsey/openshift-pvmanager
    5. Re:That's a load of bullshit from AT&T by Anonymous Coward · · Score: 0

      idiot he said they added 2, not spent 6 figures on them, how do you know how many they have retard?

    6. Re:That's a load of bullshit from AT&T by Anonymous Coward · · Score: 0

      budgeted over six figures more per month for long distance calling with them

      That means they're spending an additional 6 figures than they were before they added 2 more lines. The "with them" is referring to the previously mentioned PRI lines.
      How about you learn to understand English grammar before whining about how you didn't understand someone else's post?

    7. Re:That's a load of bullshit from AT&T by Anonymous Coward · · Score: 0

      It's bitztream, the autism-hating and retarded Slashdot troll!

  6. Recaptcha for Audio by xeoron · · Score: 2

    If a number is not in the list contact list, have the caller answer a question before they can have it ring the phone. Maybe it is a personal question or access code, or maybe it is a basic question. For instance what color is grass when it is dead? 1 green, 2 blue, 3 yellow, 4 brown.

    1. Re:Recaptcha for Audio by The-Ixian · · Score: 1

      That just means that a robocall will have a 1 in 12 chance of getting the correct answer. So, worst case, they need to re-dial the call 12 times... no problem.

      In order for this to work, you would have to make the response complex. Math wouldn't work, because speech to text systems would make arithmetic trivial for the robocaller. So the question would have to require a alphabetic answer of more than 2 characters to be effective. Even then... with machine learning.. who know how trivial this would be to bypass?

      --
      My eyes reflect the stars and a smile lights up my face.
    2. Re:Recaptcha for Audio by Anonymous Coward · · Score: 0

      In what language?

    3. Re:Recaptcha for Audio by Anonymous Coward · · Score: 0

      In the language that the recipient speaks, duh. Why would I want to speak to someone calling me that doesn't know English?

    4. Re:Recaptcha for Audio by Anonymous Coward · · Score: 0

      So English is the only language used on telephones... ok.

      You've never tried to solve a problem for anyone other than yourself I imagine.

    5. Re:Recaptcha for Audio by Anonymous Coward · · Score: 0

      *Ring* *Ring* *click*

      "Hello, this is an automated message. In order to speak to the owner of this telephone number, you need to answer the following question. What is fourteen minus twelve? Please press 1 for 4; press 2 for 3; press 3 for 2; or, press 4 for 5."

      *beep*

      "Were sorry, but the correct answer was 3 2. Have a nice day."

      *click*

    6. Re:Recaptcha for Audio by evilviper · · Score: 1

      what color is grass when it is dead? 1 green, 2 blue, 3 yellow, 4 brown.

      I HATE questions like this. All those captchas, as well as text book questions back in my school days, you have to pretend to be an idiot in order to guess the answer they want (which is often different from the "right" or "correct" answer).

      What color is dead grass? Yellow seems a reasonable choice to me. I've seen lots of yellow spots in otherwise green lawns everybody calls "dead patches". Green might be the correct answer in many places where owners have resorted to painting the dead grass (or dirt) to fulfill HOA or city requirements. And all these exceptions to the simplest question you could come up with!

      Google's capchas are pretty terrible, too. Click on photos containing houses? Lots of squareish (possibly commercial) buildings in there could go either way. And how many people call their condo or apartment their "house"? So those high-rises might qualify, depending on your POV. And that's before you get into homelessness and photos of bridges, dumpsters, empty cardboard boxes, etc.

      My physics textbook had the worst stupid questions. Some seemed intentional tricks, but I'm not so sure in hindsight, as so many others were just idiotic and wrong. "What falls faster, a bowling ball or a feather?" The supposed correct answer is both are equal, because you're wrong to just assume we're on Earth in an atmosphere. But with "Does a car use more gas when the headlights turn on?" the accepted answer is Yes, and there's no consideration of different models with massively overpowered engines which won't even notice the different in load.

      I'll wrap up my rant here.

      --
      Slashdot gets worse every day... Pipedot: News for nerds, without the corporate slant
  7. Call blockers by Anonymous Coward · · Score: 0

    There are some good call blockers on the market. Use one that allows you to route incoming calls to different pre-recorded messages and especially those without caller id.

  8. Exemptions.... by gti_guy · · Score: 1

    Gee, I wonder if political robocalls will continue to be exempt like they are now. Funny how that works, huh?

  9. Spoofing should work by whitelist by El+Cubano · · Score: 4, Interesting

    The group hopes to put in place Caller ID verification standards that would help block calls from spoofed phone numbers and to consider a "Do Not Originate" list that would block spoofers from impersonating specific phone numbers from governments, banks or others.

    This is totally the wrong approach. It is why, for example, antivirus products tend to not work all that well. Instead, the phone company should not be able to legally allow phone number spoofing unless and until the entity that wants to spoof proves to the phone company that they or another legal entity they control is the legal owner of the number which will be displayed. I'm sure it will still be abused because people are sort of relentless in their desire to game the system, but it would be orders of magnitude better than what we have now.

    1. Re:Spoofing should work by whitelist by marvinglenn · · Score: 3, Informative

      The way the phone switching network works; often, the a phone company cannot tell that a call coming in on a trunk line (from another regional operator) that the caller ID data is spoofed. They need to fix that problem first.

      --
      The whores get mad when the sluts give it away for free.
    2. Re:Spoofing should work by whitelist by El+Cubano · · Score: 3, Insightful

      Very true. However, this is one of the rare instances where there exists a solid and nearly complete technological solution (telecom is regulated and it would be entirely feasible to both fix the problem you describe and then implement the solution I described) to something that is social problem (people being deceptive and abusive over telecommunications media). If the problem doesn't get fixed then it is either because institutional inertia on the part of the telecom providers or because they think it would be more profitable to maintain the status quo.

    3. Re:Spoofing should work by whitelist by cdrudge · · Score: 1

      So have it work similar to DKIM or SPF with SMTP, just with POTS instead.

    4. Re:Spoofing should work by whitelist by GreatOldOne · · Score: 1

      Agreed. At the very least, there should be if not outright rejection, some logging to a permanent file for events like, say, the caller ID = called ID, or caller ID = 9876543210. If they would just force such things to be anonymous calls, I'm already blocking those.

    5. Re:Spoofing should work by whitelist by SeaFox · · Score: 1

      How does ANI work for billing purposes then?

    6. Re:Spoofing should work by whitelist by OhPlz · · Score: 2

      Poorly. Verizon used to give us pseudo-ANIs so they could bill for calls coming out of our telephony switches. They were "pseudo" in that there was no actual subscriber line that matched that ANI. Except there often was. Some poor SOB would end up with a bill for all our call traffic that used that pseudo-ANI that month, refuse to pay, then Verizon would kill the ANI and our switch would basically fall over dead since it couldn't send traffic out anymore. The best part is that we were providing carrier services for Verizon. It just kept happening over and over again. I saw variations of this with most of the major US regional-Bells. If you're running the right kind of equipment, you can supply whatever ANI you want.

    7. Re:Spoofing should work by whitelist by Lumpy · · Score: 1

      100% bs. they know where they are coming from.

      When a VoIP call is made to a landline or cellphone number, the call travels for a portion of the time over the PSTN. The amount of time the call spends on the PSTN usually determines the price of the call (apart from the base charges for any VoIP to VoIP call).

      At the point where it enters the PSTN, a process called address translation takes place. It means that the IP address is translated to the identifying phone number of the called party to complete the call. It is similar to the process used to convert email IDs and website links to IP addresses on the Internet. This is logged for billing purposes and then the CID information is passed on to the system.

      --
      Do not look at laser with remaining good eye.
    8. Re:Spoofing should work by whitelist by Ichijo · · Score: 2

      often, the a phone company cannot tell that a call coming in on a trunk line (from another regional operator) that the caller ID data is spoofed.

      That other regional operator can tell when the caller ID data is spoofed. They just need to stop allowing those calls to go through.

      --
      Any sufficiently unpopular but cohesive argument is indistinguishable from trolling.
  10. I have a method by Anonymous Coward · · Score: 0

    Instead of wasting all sorts of money and time fighting terrorists, we convince the terrorists that the robocallers are out to destroy Islam.

    Then we had all the robocallers the Islamic phone numbers.

    Eventually the problem will settle itself.

  11. Simplest solution: Personal Whitelists by rotisserie919 · · Score: 1

    >Random phonecall/email/etc... arrives >Whitelist says "You're not on the list. Credentials?" >Tries to bypass whitelist with phoney password. Every attempt gets a delayed response for security. Gets booted , nulled, or honey-potted after a few tries. >Recipient remains undisturbed. Nothing of value lost. But of course they would NEVER do this since they make money for looking the other way as this problem persists. Therefore it must be implemented at the enduser level. That way, it'd make no difference what the "service" providers do or don't do.

    1. Re:Simplest solution: Personal Whitelists by Anonymous Coward · · Score: 0

      So Racist. Check your white list privilege at the door.

  12. Robocalls not the only problem by Anonymous Coward · · Score: 0

    I get a multitude of calls from supposed charities, etc., all with a live person there to beg for my money.

  13. Of course political calls wont be "scourge." by gtwrek · · Score: 1

    "...joining the U.S. government". That's a hoot..

    Most of these bulk calls this time of year of from my local Congress-critter. Making sure I know to vote for his/her team. Politicians have a way of putting blinders on when it comes to there own bulls**t.

    No, can't have those political calls blocked - them's important.

  14. BTW, where is Centurylink in all this? by TheHawke · · Score: 1

    Or any of the other ILEC and CLEC telecoms for that matter...

    IMO, they know their cash cows are about to get shot, so they don't want to be near them when it does.

    --
    First rule of holes; When in one, stop digging.
  15. My solution by Anonymous Coward · · Score: 0

    For the first offense, shoot the person responsible for the call.

    For the second offense, use a silver bullet.

  16. Looks like a good start... by QuietLagoon · · Score: 2

    ...The group hopes to put in place Caller ID verification standards that would help block calls from spoofed phone numbers and to consider a "Do Not Originate" list that would block spoofers from impersonating specific phone numbers from governments, banks or others....

    I'm happy that the original focus is more on the source than the destination.

    .
    What I would also like to see is something along the lines of... tracking the robocalls back to their origination networks and creating a blacklist of the resulting bad actor networks.

    Some entity is allowing these calls into the public telephone network.

    The entryways to our public phone networks obviously need to be more secure than they currently appear to be.

  17. Phone, Email, Door Spam by Anonymous Coward · · Score: 0

    I equate telemarketing to spam. I also equate door-to-door salesman as spam. They disrupt whatever I'm doing to focus my time and attention on them (usually scams) instead of something more important in my daily routine. Until telephony receives the same user controls that email has then we'll continue to receive verbal spam through the phone. I like the idea of giving your friends and family access codes. Perhaps a pin that can be pre-programmed in their phone (new compatible home phones and cellular phones required). An access pin would do a world of good. You should also be able to change your mind and reject pin access to a specific phone number easily (drama, ex-lovers, companies you no longer have products for, etc..). That way you don't have to change your pin whenever one person gets through that you do not want to. A web interface on your phone company website would be nice but it should be something that can be done only from the phone itself without needing a masters in information technology. It should be easy enough for grandma to do. Something with yes/no prompts.

    Currently if someone calls me from a number I don't recognize I let it go to voicemail. If it's something important from someone I know they will leave me a voicemail. This has a poor side effect of filling my voicemail with things that waste my time. Basically we're all just tired of having our time wasted when we could be doing something more productive... such as ANYTHING else.

  18. It is not that difficult, really by OneHundredAndTen · · Score: 1

    With modern phones, you can identify who is calling - unless they explicitly refuse to identify themselves, in which case there is no reason to pick it up. In fact, I have very few reasons to pick up any calls at home - I just let them go to my voicemail, to deal with them at my own leisure later on. I do not need Apple, Google and AT&T for this.

    1. Re:It is not that difficult, really by Anonymous Coward · · Score: 0

      You can identify who the caller claims to be. Caller ID information is generated at the source, which can be anything if it comes from a VoIP gateway. And I would like them to be blocked before my phone ever rings. AT&T does give me a way to put numbers in a block list, but only up to 20 of them, and that only works for the few that keep calling repeatedly with the same caller ID number.

  19. why doesn't the FCC just go after rachel? by Trailer+Trash · · Score: 1

    Why doesn't the FCC just go after Rachel? It cannot be that difficult to track down who's behind it (hint: they advertise on craigslist in Orlando) and sue them into oblivion. I cannot fathom why this hasn't happened yet.

  20. Would something as simple as this work? by DurnikBob · · Score: 1
    Don't know, but to me it's simple and easy. While the caller ID may be spoofed, they actually have the charge back info somewhere in the call setup data.

    If you get one of these calls, just have a system where you dial a * code (e.g. *66) and it gets flagged. More than 100 (or larger number), per day flagged from your billing info and the callers line is blocked at the source and you have to explain why it should ever be re-enabled. This would include the business and bank/payment method so these callers would have to keep creating and opening billing accounts which is not trivial.

    Simple, easy and most people can easily understand a simple add or flyer with "if you receive an unwanted call, just hit *66 after you hang up"

    1. Re:Would something as simple as this work? by Anonymous Coward · · Score: 0

      I'm pretty sure that *66 feature only works with the caller ID number, you know that one that can be spoofed? In the US most calls are not even billed individually, and only the origin carrier is directly responsible for the cost of a cross-carrier call.

  21. Change how the money flows by Anonymous Coward · · Score: 0

    The PLAN A they are trying sounds hopeful.

    If this does not work out, then here's a PLAN B which will likely work better.

    Make the fee for mass/robocalling a do not call number $500.

    Whenever you get a robocall provide a code to key into your phone.

    Doing so gives the called party $500 from your phone company.
    If the phone company wishes, they can collect the money from the robocaller or maybe his service provider, or just decide to not forward the calls.

  22. SIT Tones by emil · · Score: 1

    Put this sequence of tones at the start of your voicemail.

    The automatic dialing hardware will mark your number as out of service in their database.

    1. Re:SIT Tones by OhPlz · · Score: 2

      No it won't, unless they're using seriously old equipment. Nobody does call-progress detection over the voice channel anymore because it's more expensive than reading the out-of-band signalling.

    2. Re: SIT Tones by Anonymous Coward · · Score: 0

      I've been using the tones for over 10 years, and I'll agree it isn't as effective as it used to be, but it still stops about 20% of the calls

  23. FBI SAID SO? Sure they are. by Anonymous Coward · · Score: 0

    >AT&T, Alphabet, Apple, Verizon Communications and Comcast are among the members of the "Robocall Strike Force,"

    You are so fucking gay FBI. Alphabet too eh? Really took over the alphabet now spies.

    wiretapper, google spies, fbi homo spy route into china, and asshole monopoly that cooperate with anything fed...

    are a fucking "robocall strike force" now.

    I don't wanna grow up, I'm a toys'r'us kid. [singing]

  24. Least effective plan possible by Anonymous Coward · · Score: 0

    This plan is obviously the least effective plan the telcos could present yet still have words on a page. The obvious need is to have the telcos identify the billed parties that produce these calls and with government oversight remove access to the phone system. It would be nice to think that the FCC would reject this plan and ask for something substantive. The FFC does not really enforce the existing laws so they will likely parade this window dressing as evidence that they are doing something rather than just parasitizing society by enjoying a corrupt position. I'm still going with a PBX at home as I have no confidence in this plan and no confidence in the actors involved.

  25. Really simple. by Lumpy · · Score: 1

    Stop accepting any calls routed from unknown phone companies. It will stop 99% of them that are simply a freaking PC that is making VOIP calls via a scumbag VOIP service provider that will let them send whatever CID information they want.

    Call coming into AT&T from a unknown and untrusted call routing? Refuse it.

    --
    Do not look at laser with remaining good eye.
  26. Google... Google... Google Seriously! by Anonymous Coward · · Score: 0

    Google is trying to crack down, seriously. They are one of the number one robocalls I get. I am constantly getting robocalls from Google about updating my business profile. If Google wants to help with the crackdown, maybe they could just quit with all the BS calls themselves.

  27. Don't forget the exceptions by grilled-cheese · · Score: 1

    Too bad it won't apply to political action calls.

  28. Didn't FTC Do This in 2013? by northernboy · · Score: 1

    I guess I misunderstood TFA. Didn't FTC hold a $50,000 challenge in 2013 and award a prize?

    I immediately attempted to set this up at my house but of course ATT didn't implement the third party ring feature which is the central requirement. Funny thing...

    Oh well. We have an answering machine, anyone who calls is welcome to use it. All the phones have their ringers off. We get about 20 calls a day, and about 2 messages a week. I wonder who all the other calls are from?

  29. You want concrete and actionable?... by Anonymous Coward · · Score: 0

    ...Make this a societal norm:

    8 Simple Rules For NOT Dialing My Number:

    1. If you're selling something, don't call me. Period. If I want something, I'll call you.
    2. If you're a politician or a pollster, don't call me. Period. We know why politicians carved out a specific loophole for themselves and we're not happy about it. This is our response to their self-serving shenanigans.
    3. If I don't recognize your number you're going to voice mail. Get over it and leave a message.
    4. If Caller ID is blocked, missing, or obviously spoofed you're going to voice mail. Get over that, too, and leave a message.
    5. Every carrier should have the ability and facility in this day and age to "Back Bill" any call, anywhere. If a "boiler room," or even my own mother, calls me I should be able to dial "*BACB" (or something similar) and charge them some nominal amount (say 35 cents) for the call to the device that I'm paying the bill for if I don't want them contacting me. This system is difficult to abuse and terrifying to call center operators.
    6. Spoofing Caller ID information should be considered Wire Fraud and therefore illegal.
    7. I'm paying for my air time on my cellular phone even when you call me, that makes it trespassing if I don't want you there and I should be able to prosecute you if you become a nuisance.
    8. Unsolicited Text Messages are no different from Unsolicited Voice Calls and therefore no exception to the above rules.
    9. Bonus Rule: Wireless carriers should enact voluntary number blocking/filtering systems with no arbitrary limits (like, say, MORE than 5 numbers, Verizon Wireless) with Opt-IN policies (NOT Opt-OUT) for scam services like Premium Text Messages.

    Since the government and business sectors seem to have decided that the rights of marketers (and marketing, in general) trump all other rights in our daily lives the Public Switched Telephone Network has become a cesspool of scams, shams, and bogus contacts. If the general public would curb its curiosity and *not* answer random phone calls, instead making them go to voice mail, we could cut the problem down drastically. Trust your personal list of contacts and nothing else. Vet new contacts by making them leave voicemail. If they can't leave voicemail then it must not have been very important. Use WhatsApp, Signal, or Wire for private conversations where you can.

  30. robo politicians by bigtreeman · · Score: 1

    In Aus we were getting regular robo calls at election time,
    disregarding the do not call register which is a government body,
    Australian Media and Communications Authority (the ACMA)
    https://www.donotcall.gov.au/

    --
    Go well
  31. Publicly horse and quarter a few of them by Anonymous Coward · · Score: 0

    Robocalling scum do not deserve the legal system where they can use their ill gotten gains to lawyer a settlement. Fuck these people who think it's ok to harass tens of thousands of others, some of whom have to answer their phones, just to sell their illegal bullshit products. I would gladly bear witness (and pack a picnic lunch) to a public hanging of the masterminds behind some of these operations. Though, truthfully, hanging is too good for them.

  32. Why not jail? by Anonymous Coward · · Score: 0

    Why can't we just put these guys in the slammer? With the amount of robo-shit I've gotten over the years, I'd love to see these assholes get 10 years in the can.

  33. The most simple solution. by Anonymous Coward · · Score: 0

    The most simple solution to the problem. At the carrier level, do not allow calls where the caller ID does not match the ANI of the originating call. ANI is different from caller ID and is what 911 uses to know your location, even if you block your caller ID. This will outright stop many of them, but some will persist with a much more limited scope of numbers they can spoof. Currently, they can spoof any number on the caller ID. If it must match ANI then it limits them severely and makes it much easier to establish a working blacklist. You cannot have a working blacklist if any phone number can be used in spoofing. Finally, there are legitimate reasons why caller ID might need to be different from ANI. One reason would be if you have a main ring down telephone number for your company and you want your outbound caller ID to point to that number even though the call is coming from a different ANI. Put in a process that allows this, but must be verified pretty extensively much like what goes into getting a decent security certificate.

    Problem solved.

  34. My solution to junk calls by Anonymous Coward · · Score: 0

    My iPhone recently started getting annoying telemarketing calls from random fake phone numbers, so call blocking wasn't a solution. Some of the fake numbers were missing the last digit so they couldn't even be blocked.
    My two part solution was to enable do no disturb, allowing only contacts to ring through. Then I subscribed to YouMail (free service) to handle the voicemail. YM allows blacklisting with custom messages. I blacklisted a couple of the numbers that called every day and set the message to a fake 3 tone "this number is out of service" message followed by a hang-up. The calls started getting less frequent and after a couple of weeks, all of the calls stopped. I was able to take the phone off of DND.

    1. Re:My solution to junk calls by Anonymous Coward · · Score: 0

      I have no way to prove that this is what stopped the calls since correlation is not causation, but I'm confident it sped up the process of getting my number off of their list.

  35. Landline = cable tv by Anonymous Coward · · Score: 0

    Neither one have a very high adoption rate among people younger than 30.

    I use call and text whitelisting on my mobile, works pretty well. If I don't have business with a person or entity, I don't want them calling me - period. I want that person or entity to suffer legal consequences for calling me about timeshares horseshit or to tell me about politician shitbag #54025825 or beg me to donate money to a police charity.

    I don't even want entities I have business with to be allowed to call me for bullshit reasons. My ISP liked to do this to tell me about new packages or other shit - call whitelisting put a stop to this really fast.

  36. A non-technological solution is what's needed by Anonymous Coward · · Score: 0

    Simply make the penalty for robocalling people on the Do Not Call list the following:

    1) Arrest the person(s) responsible. Include the business owners, people operating the equipment, people making calls. Everyone involved.

    2) Every one of those people get drawn and quartered on live television.

    3) After the act is performed, set the remains alight.

    4) Pour acid on the remains.

    5) Flush it all down the sewer.

    Wanna bet that after you do this the first time, you don't have anyone considering it as a valid way to make money any longer?

    Tell all the fools that whine about it being barbaric that they're not getting any telemarketing calls 16x a day from some fake number, and I bet they stop whining pretty fast.

  37. Sue these bozos by Anonymous Coward · · Score: 0

    See https://www.niksun.com/product... with their "Phone Sweep". The device is the best war dialer in the business, "designed for security audits!!", and it collects lists of real voice lines on ranges of phone numbers faster than any other tool in the business. It's main purchasers are, of course, sphone spammers, though the original developers at Sandstorm Enterprises refused to admit that war dialing for spammers was their primary market.

    Sandstorm was a fascinating company. Their other big product was "NetIntercept", which Niksun also sells, and its main use is unweaving all simultaneous TCP connections in a network and writing them *all* to disk. It's also *really good* doing SSL, and SSH, man-in-the-middle attacks. Guess who buys those through shell companies and gets them shipped overseas for the Great Firewall of China?

  38. Free speech by RonTheHurler · · Score: 1

    I've read that robocalls cannot be made explicitly illegal because they are protected as free speech, like junk mail.
    But that's a bad comparison. Here are some details that might have been overlooked.

    1. Fee speech is protected in public spaces and forums like newspapers, etc. and the government operated postal service (you don't get junk mail from UPS or Fedex). My phone is not a public space. A better analogy than a mailbox would be to treat my phone like the front door to my house. It is the front door to my life actually.

    2. Door-to-door sales people and church solicitors often knock on my door. I have a nifty tool called a peephole that allows me to determine whether I want to open the door or not.

    3. If I put up a fence around my property, they cannot get to my front door without committing the crime of trespassing. Free speech does not protect someone in putting up a loudspeaker in front of my house to broadcast a recorded sales pitch. My phone should fall into that same category. It is harassment, not free speech to have these robots call me day after day after day.

    Now, consider this. In a world where automated robots cruise the streets knocking on people's doors and offering to sell them things, as often as two or three times per day, each and every day, (as often as I get calls from robo-callers), how long would this stand before it becomes regulated? How long before enterprising entrepreneurs start offering home defense tools to make the robots go away? How long before we all start putting up fences? I want a fence around my phone.

    What we need is not a disingenuous technological solution from a phone company with a conflicted interest. Simply make it illegal to make pre-recorded phone calls that are not pre-approved by the recipient. Make it illegal to obfuscate the caller-ID system and make text-based caller ID mandatory for anything commercial. The technology is already there and this serves the same purpose as the peep hole on my front door. Notice I didn't use the word "spoof". We don't care what the method is, we care what the intention is. If they intend to confuse or deceive us into thinking it's not a pre-recorded call, that's illegal, regardless of the technicalities.

    Free speech is still intact because a human can still make the call, just as a human can knock on my door to try and sell me pest control services or soul-saving sermons. But humans are expensive and this will be self limiting. Pre-approved messages, such as appointment reminders for existing appointments (as with a doctor) are exempted from the ban.

    With caller-ID and unapproved prerecorded messages laws on the books, with hefty fines for each infraction, the calls will stop. Cell phone and other telephone system call logs are all that's needed to prove the crime. Phone companies already have these records, in abundance. Phone calls are easily traced, even after the fact.

    Just make them illegal. There are already limitations to free speech. Extending your commercial messages into my private space should be one of them. Just imagine how you'd feel if every window in your house became a TV commercial, because you know, it's not impossible to project an image from across town onto your windows. Is that free speech? Perhaps, but it's also an intrusion into my personal, private space. A phone is my personal, private space. Free speech does not apply there.

    1. Re:Free speech by Obfuscant · · Score: 1

      What we need is not a disingenuous technological solution from a phone company with a conflicted interest. Simply make it illegal to make pre-recorded phone calls that are not pre-approved by the recipient. Make it illegal to obfuscate the caller-ID system and make text-based caller ID mandatory for anything commercial.

      Another "just one more law" solution to something that is already illegal and is a social issue created by a technical problem.

      Think about it. BOING! Congress acts. (Or Obama makes it an Executive Order, bypassing Congress.) It is now illegal to call RonTheHurler for any reason that RonTheHurler doesn't approve of. Now tell me how this is enforced. You don't have any caller id information to turn over to the feds. Your phone company fed you the invalid caller id info that they passed on to you. They maybe can tell you that the call came from another phone company, but if that company doesn't have the info, or is overseas, what do you do? Nothing. The legal solution is specious.

      2. Door-to-door sales people and church solicitors often knock on my door. I have a nifty tool called a peephole that allows me to determine whether I want to open the door or not.

      Trespass laws, if they were enforced, can stop this. The problem is getting them enforced. And you have to get up and walk to the door to look through the peephole, an serious intrusion on time.

      3. If I put up a fence around my property, they cannot get to my front door without committing the crime of trespassing.

      What makes you think you need a fence, or that a fence is the sufficient condition for trespass?

      I want a fence around my phone.

      A fence is not what defines the crime of trespass. And that fence will do nothing if the trespass laws are not enforced.

      Free speech is still intact because a human can still make the call, just as a human can knock on my door to try and sell me pest control services or soul-saving sermons.

      Not on my phone or at my door. DNC outlaws the former, my NO TRESPASSING signs the latter. I DO NOT CARE if the caller is a human or a recording, the DNC makes it illegal. And if it is a fraudulent call it is illegal for many other reasons.

      ALREADY ILLEGAL. Your "one more law" solution is nonsense.

    2. Re:Free speech by RonTheHurler · · Score: 1

      You know what, I completely forgot about the Do Not Call registry. Thanks for reminding me. I'm registered now and I'll be sure to report any stray calls after the grace period ends.

      Regarding trespass, it could be argued that a sidewalk from the street to my door, which most houses have, is an implied invitation. Especially if the primary means of getting in and out of the house by the owner is through the garage. But you are right, a simple "no trespassing" sign should be sufficient. How would a "no trespassing" sign work on a phone? As I mentioned, the phone companies already have all the call data. All they need is the time of the call and they can trace it to its origin. (I used to work for a cell phone company in the 1990s. We had it then. It was used for billing purposes. I'm sure they still have the means to connect every call end-to-end based on nothing more than a time and the recipient). Enforcement is just a matter pf public will.

      Regarding "one more law"-- as robots and AI continue to progress and move into society, brace yourself for a whole new category of laws we are going to need.

  39. Nomorobo? by barrygrommit · · Score: 1

    Didn't Nomorobo already solve most of this problem?
    I use it for free on my residential numbers.
    There is a charge for non-residential phones.
    Stops 98%of all robocalls, even the ones with spoofed IDs.

    1. Re:Nomorobo? by bjb · · Score: 1
      It does seem to significantly help, but the catch is that not only does it still let one ring go through, but perhaps people aren't super comfortable with having all their incoming calls hit a 3rd party as well.

      For those who don't know how the service works, it relies on your phone provider supporting "simultaneous ring" which is having your incoming calls ring not only your phone but also another phone that you specify. The service detects where the call is coming from and if it believes it is spam, it will "pick up the phone" and ringing stops on your side. Great in theory, works well in practice, but they now know who calls your phone number.

      I don't know much more about it or if they are doing this to build any data on people, but the potential is there I suppose. Probably nothing to worry about. Then again, Verizon/ATT/Comcast/etc. already have this information and probably are using it :-)

      --
      Never hit your grandmother with a shovel, for it leaves a bad impression on her mind...
  40. Make ANI free, and compare with Caller ID by knorthern+knight · · Score: 1

    ANI is expensive for a regular residential line. If it was made free, people would know the real number calling them. Give phones the option that if caller ID doesn't match ANI, the call goes to voicemail.

    --

    I'm not repeating myself
    I'm an X window user; I'm an ex-Windows user