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Singapore To Cut Off Public Servants From the Internet (theguardian.com)

Singapore is planning to cut off web access for public servants as a defence against potential cyber attack, Reuters reports. The local government's move has already been criticized by many, who say that it marks a retreat for a technologically advanced city-state that has trademarked the term "smart nation". From an article on The Guardian: Some security experts say the policy, due to be in place by May, risks damaging productivity among civil servants and those working at more than four dozen statutory boards, and cutting them off from the people they serve. It may only raise slightly the defensive walls against cyber attack, they say. Ben Desjardins, director of security solutions at network security firm Radware, called it "one of the more extreme measures I can recall by a large public organisation to combat cyber security risks." Stephen Dane, a Hong Kong-based managing director at networking company Cisco Systems, said it was "a most unusual situation" and Ramki Thurimella, chair of the computer science department at the University of Denver, called it both "unprecedented" and "a little excessive".

59 comments

  1. Two words by Anonymous Coward · · Score: 0

    Air gap.

    1. Re:Two words by Jeremiah+Cornelius · · Score: 1

      How do I get into the Singapore tablet sales market, so I can sell to the civil service customer for goofing off?

      --
      "Flyin' in just a sweet place,
      Never been known to fail..."
    2. Re:Two words by Anonymous Coward · · Score: 0

      The penalty for breaking the law in Singapore is severe. The teen suicide rate is off the charts. Bring some pot info Singapore and expect a swift death sentence.

  2. A little? by sims+2 · · Score: 1

    A little would be requiring them to go through a firewall that only allowed connections to and from govt websites.

    Cutting them off from the internet entirely is very excessive.

    --
    Minimum threshold fixed. Thanks!
    1. Re:A little? by sycodon · · Score: 1

      I bet they'd get a lot more done.

      --
      When Fascism comes to America, it will call itself Anti-Fascism, and tell you to give up your guns.
    2. Re:A little? by Thud457 · · Score: 1

      Apparently Agriculture Ministry is not in charge of Gundam in Singapore, either.

      --

      the preceding comment is my own and in no way reflects the opinion of the Joint Chiefs of Staff

    3. Re:A little? by jheath314 · · Score: 2

      I once made a list of the usual sites that distracted me from work, and black-holed them in my hosts file. At first I was amazed at how often I would reflexively attempt to visit one of those sites before remembering my self-imposed blockade.

      Interestingly, I don't think it made much of a difference in my overall productivity. I find that creative output comes in waves... I have days of pure concentration and peak output, followed by lulls where I occupy myself with busywork. The blockade really only impacted the lulls, since I didn't do much browsing during productivity peaks anyway. If my productivity during the lulls improved, the gain too small to be significant, and it came with the cost of increased annoyance.

      After a few months, I got rid of the blockade.

      --
      Procrastination Man strikes again!
    4. Re: A little? by Anonymous Coward · · Score: 0

      What is an intranet

    5. Re:A little? by kinko · · Score: 1

      this is misreported, as it was back in June when the policy was first announced. They are planning on having a separate network for desktops that can connect to sensitive databases (eg think of citizenship/passport etc functions), and those desktops won't have internet access. I guess those civil servants in such a position will have 2 computers on their desktop.

      This is not "all civil servants are now banned from facebook/google at work".

    6. Re:A little? by Anonymous Coward · · Score: 0

      Read the article. The employees can still access the internet through separate devices. This policy is already in place for many Singapore government positions. Far from bizarre and draconian this policy seems like one every organization concerned with security should have. Small efficient computers are dirt cheap these days. Just have surfing on those devices. Have the sensitive information air gapped.

  3. Smart nation (TM)!!! by unixisc · · Score: 1

    The local government's move has already been criticized by many, who say that it marks a retreat for a technologically advanced city-state that has trademarked the term "smart nation".

    I would say that it's the non-technological equivalent of putting a universal firewall around that network, which contains everything to an intranet. By doing this, Singapore is definitely proving itself worthy of that trademark!

    1. Re:Smart nation (TM)!!! by AHuxley · · Score: 2

      Singapore got on the office and gov networking aspect investing in IT early and fully. eg Land Data Hub project.
      Other nations sold or opened their networks allowing for some easy, deep and amazing finds with human and computer networks.
      Australia had its gov, shared mil networks totally mapped out over decades by a few other nations. A mix of human access and classic computer work showed huge gaps in most nations efforts to secure their own mil and gov networks from low level insiders wondering around and long term covert outside computer access efforts.
      With the news about what the NSA, GCHQ can do now and what Singapore saw under the Chai Keng GCHQ/RAF days the only smart way out is to say no open networks. Singapore has some insight into what the US and UK did to the Indonesia mil and gov telco systems over the decades (late 1940's~70's).
      Having seen what the NSA, GCHQ can do and what could be done to vast wide open networks in nations like Australia, removing the "net" is the only way to be sure :)

      --
      Domestic spying is now "Benign Information Gathering"
    2. Re:Smart nation (TM)!!! by unixisc · · Score: 2

      One thing I'd like to understand - why would government computers of any country need connection outside their own intranet? Not including servers for public services, such as a DMV, but what exactly would government employees need that's outside the network - work related? Not including things like maintaining their FaceBook or Twitter pages. I would think that everything should be self contained within the government

    3. Re:Smart nation (TM)!!! by Anonymous Coward · · Score: 0

      Why would a government worker need the Internet any less than the rest of us? There are days where my Internet use is just recreational, but most days I'm looking up software language references, and Googling health care providers for information related to my work.

  4. In other news... by Anonymous Coward · · Score: 0

    ... productivity of Singaporean Civil Servants skyrockets.

    1. Re:In other news... by Anonymous Coward · · Score: 0

      As long as they don't employ any programmers who need stack overflow.

    2. Re:In other news... by Bing+Tsher+E · · Score: 1

      Singapore's government probably contracts out for that kind of work. There aren't many 'government programmers' actually needed for a city-state.

      Why most places of employment feel the need for a PC sitting on every employee's desk is a mystery, and could be something done away with for many positions.

    3. Re:In other news... by Anonymous Coward · · Score: 0

      Young whippersnapper! In my day we didn't have StackOverflow, we Read The Fine Manuals and we liked it! (And sometimes we'd learn something we weren't looking for.)

      Now get off my lawn!

    4. Re:In other news... by Anonymous Coward · · Score: 0

      Why most places of employment feel the need for a PC sitting on every employee's desk is a mystery, and could be something done away with for many positions.

      True, but these are civil servants. Bureaucrats. Paper-pushers. The job of such people is to write letters and circulate them. You would expect them to need word processors and email - at least. And a web browser may be handy for looking up stuff like phone numbers.

      What I can't understand, is the worry about cyberattacks. No need to get rid of the Internet. Instead get rid of windows, the vulnerable platform. Others are so much easier to secure . . .

    5. Re:In other news... by Anonymous Coward · · Score: 0

      And innumerable amount of mysterious USB thumb drives appear on the Singaporean parking lots.

    6. Re:In other news... by Anonymous Coward · · Score: 0

      Only thing - X terminals have long disappeared, as well as vt100 terminals with them. So you only have PCs, and while they could wipe Windows and replace it w/ either a Linux or BSD distro, why bother? The main thing those would be used for is Office and Email, and for the former, MS Office is the de facto standard. If they were just data entry people creating and maintaining databases, something like a Linux would be good, but for things that they do, they'd need at least MS Office. And who knows how many custom Windows only applications they may be running?

      A few years ago, I recall - once going into a tax office in India, and seeing all the employees busy on their XP computers playing Solitaire. Hopefully, they'd play better games on either 7 or 10.

    7. Re:In other news... by hey! · · Score: 1

      In our day, there were Fine Manuals to read...

      --
      Post may contain irony: discontinue use if experiencing mood swings, nausea or elevated blood pressure.
    8. Re:In other news... by epyT-R · · Score: 1

      What else would you suppose they use? Email on a phone? That's fine for short messages, but who wants to be stuck writing documents of any length on a phone?

    9. Re:In other news... by Bing+Tsher+E · · Score: 1

      Email at the workplace doesn't require any sort of web access.

      Other than purchasing agents, most regular employees don't need to buy from outside the organization.

  5. Making the problem uncontrollable. Smart move... by Anonymous Coward · · Score: 0

    This, off course, will in no way cause people to find uncontrolled ways of getting what they want.
    A job I once worked at where no internet access was allowed comes to mind. People ended up illegally hooking all sorts of stuff to pc's and in the network just to get on the internet causing an uncontrollable mess instead of a somewhat controlled situation as could be had using proxies and such.

  6. Stupidity by Anonymous Coward · · Score: 0

    So Singapore is admitting that their government IT departments and workers are too stupid to use and maintain a secure network?

    That's probably true (just like everywhere else), but I'm surprised Singapore is willing to admit it.

    1. Re:Stupidity by unixisc · · Score: 1

      It's not so much stupid - just very exhaustive to have another layer of technical bureaucracy overseeing the government network and ensuring that it's neither hacked from beyond, nor being used for illegitimate purposes from within

    2. Re:Stupidity by Anonymous Coward · · Score: 0

      Never heard about anyone "smart enough" to run a secure network connected to Internet. Less bad than others, but not secure.

  7. Productivity? by delta42 · · Score: 2

    "[...] risks damaging productivity among civil servants". Someone doesn't understand how much time civil servants can waste on the internet.

    1. Re:Productivity? by Number42 · · Score: 1

      So? You don't need a connection to play Solitaire.

    2. Re:Productivity? by Anonymous Coward · · Score: 0

      All employees are goofing on at their desks these days, regardless of position within the organisation. Other than online reference material, market and financial data, how many people actually need external web access for their jobs? Who in payroll needs it? How about general ledger, stock control, reception, security, accounts, warehouse, sales, and the billion managers?

    3. Re:Productivity? by unixisc · · Score: 1

      Wouldn't they have better games by now? On 7, aside from Solitaire, there was Freecell, Purble Place, even Chess! Hey, if these guys just smoked their time playing chess, we'd have a few more Kasparovs on the face of the earth

    4. Re:Productivity? by Number42 · · Score: 1

      You don't play chess to just kill time. It forces you to think.

  8. Re:Making the problem uncontrollable. Smart move.. by Bing+Tsher+E · · Score: 1

    People do all sorts of things at the workplace to get fired for doing.

    I mean, if you're going to break the rules, have sex with co-workers or steal equipment and materials or do something fun.

  9. Not New by bill.pev · · Score: 2

    This was reported in Slashdot on June 8. I seem to recall it was a defensive measure that it had to do with strategic alliances between Singapore and the west, combined with the proximity to China. I'm 100% behind it, although I can't imagine how it will work in the today's world.. From June 8:

    An anonymous reader writes:
    Government workers in Singapore will return to a 1990s-level of net connectivity from May of 2017, as the domestic government has decided to block internet access on all of its 100,000 office computers. The decision has been made in the interests of national security, although the Draconian policy will still permit workers to forward work mails to private email addresses as necessary. Workers' own devices will be allowed to connect to the internet normally by special terminals being provided in early trials, while intra-departmental connectivity will presumably be maintained via VPN tunneling. The move comes in the direct wake of a visit to Singapore from the U.S. Secretary of Defense Ashton Carter late last week, promoting stronger security ties with Singapore in the face of the rise of China in the region.

    BBC News has more details.

    Search /. on Singapore. Its a dozen or so down, including links.

  10. Re:Making the problem uncontrollable. Smart move.. by Anonymous Coward · · Score: 0

    I mean, if you're going to break the rules, have sex with co-workers

    What is wrong with that? What kind of sorry place disallow sex? Sure, if it is on company time, they will withold pay for slacking off - so limit it to the lunch break . . .

  11. Air-gapped government computing? Why not? by Anonymous Coward · · Score: 3, Insightful

    If my government decided to put all of its employees on a separate, air-gapped network for doing government business, that would seem like a step in the right direction to me.

    1. Re:Air-gapped government computing? Why not? by Anonymous Coward · · Score: 0

      Agreed, it's a good idea.

    2. Re:Air-gapped government computing? Why not? by Anonymous Coward · · Score: 0

      Electronic services, communications with contractors, decision specific relevant parties and interest groups, media, experts. There are so many reasons a government might find it difficult or illegal to air gap itself.

  12. More should do this by houghi · · Score: 1

    Where I work we have whitelisted sites. That means just access to some sites we need to do our job. And no, you do not need Google to do your job in 99% of the cases.
    We also have PCs that have connection to the Internet in case there is that 1% where you need to look something up. These are on a separate network with a separate Internet connection.
    We also have PCs for Internet use in the area where we eat that are free to use and on that same separate connection.

    White listings are done on a group basis. e.g. the IT department will have different accounts as HR or accounting.
    They are pretty easy with giving access. A request is handled with in a few hours and in the mean time there are still other PCs available.
    Obviously not everybody can ask a white listing and not all will be accepted.
    Yes, even the CEO has 2 PCs in his office. One for Internet and one secure. In General there is an Internet PC for every 10-20 people. Some teams are smaller and have one. Some are bigger and have more than one as needed. As we are in Europe, we have open space and no cubicles.

    The ones in between the offices are used for work, the ones where we eat are used during breaks to check personal emails and to post to /.

    And here come the reactions why it would not be a good idea for some people to do it, even if it works.

    --
    Don't fight for your country, if your country does not fight for you.
    1. Re:More should do this by Pulzar · · Score: 1

      And here come the reactions why it would not be a good idea for some people to do it, even if it works.

      As requested -- it's not a good idea because many would not be very happy working in such an environment.

      And, what does "it works" mean -- what have you achieved through this process?

      The ones in between the offices are used for work, the ones where we eat are used during breaks to check personal emails and to post to /.

      Doesn't everybody have a phone on which they check personal emails (and post on slashdot) even when not on breaks?

      --
      Never underestimate the bandwidth of a 747 filled with CD-ROMs.
    2. Re:More should do this by TechyImmigrant · · Score: 1

      >And no, you do not need Google to do your job in 99% of the cases.

      I've used it twice this morning, to find some standards documents.

      --
      I should use this sig to advertise my book ISBN-13 : 978-1501515132.
    3. Re:More should do this by pete6677 · · Score: 1

      I'm sure all the top recruits are just thrilled about the prospect of working for your company!

    4. Re:More should do this by farble1670 · · Score: 2

      As requested -- it's not a good idea because many would not be very happy working in such an environment.

      Really? Sally is irritated she can't check Facebook during the work day so let's expose our intranet to hacking?

    5. Re:More should do this by Anonymous Coward · · Score: 0

      There's better ways of mitigating it.. And if a government worker is irritated they simply work less. Take away all ways of goofing off and you will have workers who will literally stare at a wall and space out for the same amount of time rather than give even 1% more effort than they otherwise would have.

    6. Re:More should do this by Pulzar · · Score: 1

      Really? Sally is irritated she can't check Facebook during the work day so let's expose our intranet to hacking?

      Millions are checking facebook from work without their intranet being backed. You can lower the chances of being hacked quite a bit without resorting to extremes.

      And, if Sally is irritated, Sally will not work as well, or will not work there at all (any more). I think many companies employing software and hardware developers have long ago learned that keeping Sally happy is the best way to get a productive workforce, and keep a low turnover rate.

      --
      Never underestimate the bandwidth of a 747 filled with CD-ROMs.
    7. Re:More should do this by farble1670 · · Score: 1

      Millions are checking facebook from work without their intranet being backed. You can lower the chances of being hacked quite a bit without resorting to extremes.

      If your spouse was killed by a drunk driver, would you feel better knowing that millions of drunk drivers didn't kill anyone? It's one of those things such that the consequences are so dire taking extreme measures is warranted. A hack can be business ending, or in the case of government agencies people could lose their lives.

    8. Re:More should do this by Pulzar · · Score: 1

      If your spouse was killed by a drunk driver, would you feel better knowing that millions of drunk drivers didn't kill anyone? It's one of those things such that the consequences are so dire taking extreme measures is warranted. A hack can be business ending, or in the case of government agencies people could lose their lives.

      I think you're taking things to extremes. Drunk driving has no redeeming qualities. Having full internet access at work has a significant positive impact on productivity.

      Similarly, we're also not talking about the government here. The government should reasonably take extreme precaution to safeguard data that would cause lives to be lost.

      --
      Never underestimate the bandwidth of a 747 filled with CD-ROMs.
  13. Make them walk into a jail cell.. by BlytheBowman · · Score: 1

    ...and lock them in for their own safety while the bad guys roam free. Sounds like a plan

  14. ok by BringsApples · · Score: 1

    Singapore To Cut Off Public Servants From the Internet

    Cool, thanks.

    --
    Politics; n. : A religion whereby man is god.
  15. Seems like a wise move. by Anonymous Coward · · Score: 0

    + Cut's the attack surface from 'anywhere' down significantly.
      + Likely to increase productivity at least slightly in most departments.
      + Allows IT to focus more on securing their internal networks
      + Where actually needed (investigative agencies) separate segregated systems could be setup for monitored (proxied) access to web.

  16. Re:Making the problem uncontrollable. Smart move.. by Anonymous Coward · · Score: 0

    I had to call an office one day.

    Me: Yes. Norman Sexhauer, please
    Receptionist: Sorry, we don't have anyone here by that name.
    Me: Sorry. Ned. Ned Sexhauer, please.
    Receptionist: Sorry, we don't have anyone here by that name, either.
    Me: Nick? Nick Sexhauer?
    Receptionist: Nope.
    Me: Listen. Do you have a Sexhauer there?
    Receptionist: Sex hour? We don't even get coffee breaks!

  17. Inaccurate summary by Anonymous Coward · · Score: 0

    This is an inaccurate summary. They're not completely cutting off internet access for civil servants. Computers with access to government data are going to be airgapped and separate workstations used to access the internet. The USA should do this too.

  18. An air gap is not enough by Anonymous Coward · · Score: 0

    If it was my government I'd recommend they remove the air entirely.

  19. The question nobody is asking is this by Anonymous Coward · · Score: 0

    Why the fuck does anybody even need more than email to do their daily job.

    I'd personally bet that most people spend their time on fucking slashdot instead of doing internet research (which most people don't even need to do).

  20. VNC Wyse Citrix RDP etc etc. by Anonymous Coward · · Score: 0

    I think Oracle finally shuttered the Sun Ray line a few years back, but there are plenty of 'dumb terminal' computers available today. I am willing to wager there is a far larger market for centralized computer resources accessible only via dumb terminals than most people realize, and the only thing holding them back is the inferior technical designs of most 'dumb terminals', many of which are simply purpose built PCs with proprietary software making them useless except with their default software.

    A generic rdp/vnc/x terminal is certainly possible with today's technology, but the hardware platforms need to be migrated to gigabit ethernet minimum and 10G ethernet standard/premium with encryption coprocessor modules (ideally on replacable daughtercards!) to see them start working. You can even use VirtualGL with X/VNC to get remote hardware accelerated graphics, minimizing the workload necessary on the servers if you trust your physical/network security enough.

  21. I'm left wondering... by Anonymous Coward · · Score: 0

    How many so-called experts are on state sponsored intelligence payrolls.

  22. Re:mod 3own by Anonymous Coward · · Score: 0

    See, without the internet people wouldn't be able to use google translate to make excellent contributions to Slashdot! This is truly a disaster for the internet.