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Samsung to Customers: Stop Using Note 7, Then Wait For Replacements (samsung.com)

Samsung is now telling owners of their Galaxy Note 7 to "power down your device and return to using your previous phone. We will voluntarily replace your Galaxy Note7 device with a new one, beginning on September 19th... We acknowledge the inconvenience this may cause in the market but this is to ensure that Samsung continues to deliver the highest quality products to our customers." The BBC reports: Samsung has urged owners of its Galaxy Note 7 phones to stop using or exchange the devices as they risk exploding. A statement by Samsung, the world's biggest mobile phone maker, said "our customers' safety is an absolute priority..." Earlier on Saturday, aviation authorities in the United Arab Emirates banned use of the devices on the Emirates and Etihad airlines.
Three Australian airlines have already banned use of the phone, and by last week 35 incidents had been reported to Samsung, which believes that the exploding batteries affect 24 phones out of every million (or one phone out of every 41,666).

2 of 74 comments (clear)

  1. Re:Exploding apple Iphone 7 wireless earphones nex by harperska · · Score: 1, Flamebait

    Leave it to the fandroids to find a way to bash Apple even when it's their own devices exploding.

  2. Re:A fanatic is... by thegarbz · · Score: -1, Flamebait

    People - for gawd's sake give it a rest.

    Apple deserves every amount of shit heaped on it at every opportunity possible. They should be mocked at every opportunity whether or not related to the topic at hand. This is protest by media attention for their anti-consumer we'll force them to buy our shitty Beats by preventing them from easily using an alternative bullshit.

    Much like the "beta sucks" campaign which had a great result in the end there's a subtle hope if the cries are loud and continuous enough that they may see the error in their ways.