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Facebook's Sheryl Sandberg On 'Napalm Girl' Photo: 'We Don't Always Get it Right' (theguardian.com)

Facebook will learn from a mistake it made by deleting a historic Vietnam war photo of a naked girl fleeing a napalm attack, said Sheryl Sandberg, the company's chief operating officer. The photograph was removed from several accounts on Friday, including that of the Norwegian prime minister, Erna Solberg, on the grounds that it violated Facebook's restrictions on nudity. It was reinstated after Solberg accused Facebook of censorship and of editing history, The Guardian reports. From the article:"These are difficult decisions and we don't always get it right," Sandberg wrote in a letter to the prime minister, obtained by Reuters on Monday under Norway's freedom of information rules. "Even with clear standards, screening millions of posts on a case-by-case basis every week is challenging," Sandberg wrote. "Nonetheless, we intend to do better. We are committed to listening to our community and evolving. Thank you for helping us get this right," she wrote. She said the letter was a sign of "how seriously we take this matter and how we are handling it."

31 of 196 comments (clear)

  1. Cut the bullshit, facebook. by wierd_w · · Score: 4, Insightful

    Seriously-- You got caught red handed being censorship loving fuckwits who refuse to accept community feedback on policy decisions, naturally, you got your asses handed to you over it, and now you want to cuddle back into good graces so you can once again start dishing out your authoritarian horseshit once this blows over.

    Fuck you.

    (and for the people with the usual "Their service, their rules!" attitudes, fuck you idiots too. Facebook has maneuvered itself as a major gatekeeper between the press and their readers. That is what caused this whole censorship issue to explode like this in the first place. Once you start acting like a monopoly, or at least the major stake holder for a necessary position for society, you stop being allowed to have authoritarian control, and need to be more civically minded.)

    1. Re:Cut the bullshit, facebook. by The-Ixian · · Score: 3, Insightful

      Don't use FB... problems solved.

      FB is far from a monopoly and they are not a charity. They are a for-profit company and they can run their company any way that they see fit. If you don't like it, vote with your feet and uninstall the app, delete your account and walk away. If enough people do this, then FB will not have the power it has now. FB is only as powerful as your make it.

      --
      My eyes reflect the stars and a smile lights up my face.
    2. Re:Cut the bullshit, facebook. by 110010001000 · · Score: 3, Informative

      I think you are forgetting something: Facebook didn't do this on purpose. They don't hand-screen posts. It is an algorithm. It detected a naked child so it got flagged. No one should be using Facebook anyway.

    3. Re:Cut the bullshit, facebook. by The-Ixian · · Score: 3, Insightful

      True, but in this case, it was manually removed by a FB drone after being flagged by another user as inappropriate.

      Which is fine. The drone, just like the algorithm, is just doing their pre-programmed job.

      --
      My eyes reflect the stars and a smile lights up my face.
    4. Re:Cut the bullshit, facebook. by swb · · Score: 5, Insightful

      These days when I go down to the public square to stand on my soap box and make my voice heard, the public square is empty.

      The public, which used to mostly be reachable via the public sphere, has all moved into spaces which are privately owned and publicly accessible for commerce, but not publicly accessible for free speech.

      This is the problem with the "go somewhere else" argument. There is nowhere else.

    5. Re:Cut the bullshit, facebook. by jratcliffe · · Score: 3, Insightful

      Except that it also has to be feasible. We're talking about tens, if not hundreds, of millions of pictures a day. Any screening process (and there has to be a screening process) is going to occasionally have a false positive.

    6. Re:Cut the bullshit, facebook. by Kjella · · Score: 2, Insightful

      I think it's a lot simpler than that they are "censorship loving fuckwits", they're a private company trying to make money. You don't make money if you need an f...ing lawyer to check for rules and exceptions and exceptions to the exceptions and any applicable precedents as to whether or not a particular post is permitted. It used to be as simple as no nudity, not because there's anything wrong with tits and ass but that's not what it's about. Then they started having issues because people posted about breastfeeding and breast cancer and non-sexual reasons (well technically nudity shouldn't be sexual either but that's an even blurrier line) and so they had to start making exceptions.

      And now for the record, you can find a naked 9yo on Facebook. What are now the conditions for how "iconic" a photo you must take before another exception will be made? Does it have to become iconic outside of Facebook even though in your opinion it is equally newsworthy? And it's not just their moderators who has to understand the complexity, you also want the users to understand the rules too and then they'd better be simple. Every time you bend the rules you're making it more and more complicated. It's how the real world is, but Facebook doesn't want to deal with every unique set of circumstances.

      It's like the US constitution, you start with "freedom of speech" but then it turns out threats, slander, libel, fraud, perjury, shouting fire in a crowded theater or just playing music loudly at 3AM in the morning actually has to curb the edges with exceptions. And then you end up with a ton of legalese and not a one-page flyer with your bill of rights. It's really as simple as that Facebook doesn't need a rule that says no child nudity except if it's an iconic war photo of a naked girl running from a napalm attack. Because this is going to be one of a thousand exceptions at least some will argue they should do.

      --
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    7. Re:Cut the bullshit, facebook. by Ol+Olsoc · · Score: 2

      Don't use FB... problems solved.

      Because everything is just that simple. Never give feedback, never take feedback, and if you don't like the color of their webpages, go away.

      The problem with your simplistic view of life is that people often actually like feedback.

      And when we get to altering historic photographs, it gets a little into the area of politics.

      Part of the horror of that photograph is that a little kid gets napalmed, her clothes burnt off, and someone is worried that some folks want to fuck her. That's sick on so many levels that someone thinking that is a good reason to censor the "naughty bits" comes off as projection. multi-creepy.

      So feedback is not only appropriate but the right thing to do.

      Even if its "Fuck you Facebook, I'm unsubscribing because you are a bunch of projecting censoring hacks that want to alter history".

      --
      The shepherds did so well protecting the flock that the sheep no longer believed that wolves existed.
    8. Re:Cut the bullshit, facebook. by wierd_w · · Score: 5, Insightful

      There is a problem with your argument:

      The censorship did not stop at just the image. A public open letter to Facebook about this issue by a freaking prime minister was deleted.

      Censorship. The real deal.

    9. Re:Cut the bullshit, facebook. by Calydor · · Score: 3, Insightful

      You say you knew about the picture for decades before Facebook existed. That's great. That's how we learned about things BACK THEN.

      The world has changed. You may not like it, I certainly don't like it, but when a sizable portion of the population only really visits Facebook and relies on Facebook for news, events, all that sort of stuff, ANY kind of censorship is getting dangerously close to revisionism.

      There is not much difference between the main source of information, be it BREAKING NEWS! or cat videos, saying "There was no naked Vietnamese girl running from a napalm attack" or saying "There was no protesting student run over by a tank on Tiananmen Square".

      Be very careful what you allow.

      --
      -=This sig has nothing to do with my comment. Move along now=-
    10. Re:Cut the bullshit, facebook. by wierd_w · · Score: 5, Insightful

      In which case, the appropriate action for Facebook to take is to have a human review the image once the poster disputes the takedown, and to act sensibly, rationally, and in a Kong authoritarian manner.

      You know, NOT telling the journalist that the image is infringing without any room to contest. NOT taking down not only the journalist's open letter about the improper takedown, and NOT deleting the PRIME MINISTER'S post about it, while pretending that doing those things is all hunky dory.

      You know, NOT the way Facebook chose to handle this, and now is trying hard to soon its way out of being caught red handed doing, and publicly shamed for.

    11. Re:Cut the bullshit, facebook. by AthanasiusKircher · · Score: 3, Interesting

      This is the problem with the "go somewhere else" argument. There is nowhere else.

      This is the disturbing natural of reality -- or perhaps SURreality? -- these days.

      I remember suffering through reading Jean Baudrillard's musings about "simulacra" decades ago, when he famously published a set of essays including "The Gulf War Did Not Take Place". Of course, Baudrillard understood that the war DID take place, but he argued that the media portrayals and 24-hour news cycle that emerged had created an almost separate reality.

      Long before "The Matrix," Baudrillard talked about constructed reality and its ability to deceive and to woo humanity into complacency. But of course he is a horrendous writer and has rightly been ridiculed for willfully obscure nonsense, and at the time I dismissed what little sense I found as po-mo BS.

      Alas, now it feels it has all come to pass, and I think of good ole Baudrillard with each year's new trends into the depths of the simulacrum. Encyclopedias and reference works have ceded their authority to wikiality and truthiness, a la Stephen Colbert. Investigative journalism has been replaced by Facebook and Twitter posts. Most people live within the simulacrum, rarely bothering to try to dig deeper and see whether all of this mediated experience actually corresponds to the real world.

      And now we've delegated the authority once possessed by CNN and such to the mob of folks on Facebook. In some cases, this has undoubtedly been a good thing -- bringing a fresh democratic voice to things the "old" media would have never bothered with. But it's also a huge problem, since basic quality vetting, fact-checking, etc. are rarely done by the mob before they retweet, like, and repost.

      But that's the "reality" we live in now. Rather depressing. It would not surprise me one bit if this led to a new "dark age" as facts become less important than "likes."

    12. Re:Cut the bullshit, facebook. by swb · · Score: 2

      TV & Radio were heavily regulated and we even had the Fairness Doctrine which *required* media companies to broadcast contrasting viewpoints. In the Fairness Doctrine era, the vast majority of top 25 TV markets had maybe 5 commercial television stations.

      So even though the television stations played games with timeslots and formats, they did give up air time to competing views, and it's kind of astonishing to think that in a given broadcast area a competing view being aired on one station literally represented 20-25% of the area's television broadcasting.

      Print publishing has always been a fairly democratic technology, since literally anyone can own a press of some kind and presses scale down in cost faster than they scale down in capacity -- printing copies isn't the issue as much as distribution, and cities often supported multiple newspapers, even in the commercial era of large newspapers.

      The movement to private spaces (physically, like shopping malls) or completely private communications networks and social media networks has eliminated many options for communicating to the public or even peacefully protesting.

      No one owes you an engaged audience, but it's hard to see how democracy and free communication persists in a totally walled environment controlled by corporations. That's freedom for their owners, but not for anyone else. Dissent somehow becomes twisted into violating the owner's property rights.

  2. Easy solution for you Facebook by JoeyRox · · Score: 4, Insightful

    Stop trying to "get it right". You're not the arbiter of art or journalism. Just stick to what you do best - monetizing people's privacy.

  3. Phan Th Kim Phúc by ClickOnThis · · Score: 5, Informative

    In case anyone wonders what happened to her, Phan Th Kim Phúc (the girl in the photo) survived the napalm attack, albeit with injuries. She is now a Canadian citizen, living in Ajax, Ontario with her husband and two children. In 2015 she began getting laser treatments for her burn scars in Miami.

    https://en.wikipedia.org/wiki/...

    --
    If it weren't for deadlines, nothing would be late.
  4. Her name is Kim Phuc and she now lives in Canada by cold+fjord · · Score: 3, Informative
    --
    much of left-wing thought is a kind of playing with fire by people who don't even know that fire is hot - George Orwell
  5. Re:Haha by msauve · · Score: 2

    Just wait until someone posts the original Blind Faith album cover.

    --
    "National Security is the chief cause of national insecurity." - Celine's First Law
  6. Tagging based solution by John+Allsup · · Score: 3, Funny

    There needs to be acceptable nudity policies. These should require users who upload photos with nudity to tag them as such, including whether sexual or non-sexual (the napalm girl is clearly non-sexual), and even pornographic (if there is a service that allows pornographic images). The rule then is that the uploader must tag certain tags if appropriate (e.g. non-sexual nudity), and so on. Then users have users settings on whether to block such tags, and if they see untagged images which should have been tagged, and would have been blocked given their settings, then there is the 'inappropriate image' system. When it comes to sexual nudity stuff, if present at all, there should be checks on users. Then AI can flag possible non-tagged images. This really ought to be well within what Facebook can do. In addition, with sensitive stuff (like the revenge porn stuff), there should be terms and conditions where blatant stuff like that european lawsuit is about can lead to details of uploaders being sent either to police or the victim's lawyers.

    The problem is to try too hard to have an idiot-proof one-size-fits-all acceptable image policy.

    --
    John_Chalisque
    1. Re:Tagging based solution by AmiMoJo · · Score: 2

      Maybe we should just get away from nudity being an issue. The more we try to hide it, the more it gets fetishised.

      --
      const int one = 65536; (Silvermoon, Texture.cs)
      SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
  7. It's how I would have done it by clovis · · Score: 5, Insightful

    What happened at Facebook was a mistake, but I would have made the same mistake.

    If I owned Facebook, I would have a censorship policy. No naked children would be near the top of the list. It might even be the only thing on it.
    I'm certain that most of the photos of naked children in existence are perfectly innocent. I have some of my kids and my parents have some of me.

    But I don't want to host child porn, child rape, or anything like that. It's a plain and simple fact that there are people who abuse children in horrible ways, and if I didn't censor that kind of thing it would be all over the place. I don't give a shit if the law says it's OK for me to host it; I don't want to be part of it.
    And you know what else? I don't want to have to examine photos of naked children to try to guess what's going on.
    So. No naked children.

    So all my minions would know this and censor publication of the Kim Phuc photo because they want to keep their jobs and perhaps because they agree with me.

    And then the world would come down on me over the Kim Phuc photo, pointing out that I'm being a dumbass and this is so very clearly and important and historical photo, and I'd relent because in this case they're right and I'm wrong. But no way would I roll over for just anyone out there - it would have to take a lot of pressure for a specific case.

  8. Re:So Facey bookey profits from Child Portography by tnk1 · · Score: 3, Insightful

    I actually doubt many people would have criticized that particular photo being left in. It's had rather wide exposure over the decades.

    Or rather, they wouldn't have criticized only Facebook about it. It's been all over the media.

    With all that in mind, I don't have a problem with their algorithm catching it, it's the picture of a naked minor who is definitely not enjoying herself at the time. Sounds like the filter found exactly what it was supposed to find. I think the people who were offended by it being filtered out are hyperventilating. Yes, it was a mistake, but only because that picture has historical relevance. Managing by exception is an appropriate way to deal with such things as long as they get around to putting it back and adding it as an exception for the future.

  9. Re: Haha by Anonymous Coward · · Score: 3, Insightful

    There is nothing wrong with child nudity or photos of it. We have a society that over reacted to a very small minority of abusers - thanks to an incompetent media like ABC - and disturbed folks who consume it.

    The napalm girl showed in stark imagery the horrors of the Vietnam Nam war and the hardships the USA was inflicting on the Vietnamese people over ideology.

    We don't see that now. Notice how sanitized the coverage is of the wars in Irag and Afganistan? Notice how they never seem to end?

    We treat war like a football game now and have no clue the horrors we are inflicting and the permanent ill will we have created.

  10. Re:So Facey bookey profits from Child Portography by ClickOnThis · · Score: 3, Insightful

    it's the picture of a naked minor who is definitely not enjoying herself at the time.

    It does not sexualize or exploit her. It depicts her, along with other wounded, terrified children, fleeing a napalm attack. A real napalm attack. IMHO, that means it is not child pornography. It is history.

    --
    If it weren't for deadlines, nothing would be late.
  11. Re: Haha by Pig+Hogger · · Score: 2, Informative

    The napalm girl showed in stark imagery the horrors of the Vietnam Nam war and the hardships the USA was inflicting on the Vietnamese people over ideology

    Actually, no. Kim Phuk was bombed by South-Vietnamese bombers; that hardship was inflicted on Vietnamese by Vietnamese.

  12. Re: Haha by PopeRatzo · · Score: 5, Informative

    Actually, no. Kim Phuk was bombed by South-Vietnamese bombers; that hardship was inflicted on Vietnamese by Vietnamese.

    The South Vietnamese were the clients of the US. The bombers came from the US and the napalm came from the US. The war (and the atrocities) doesn't happen without US imperialism.

    --
    You are welcome on my lawn.
  13. Re: Haha by K.+S.+Kyosuke · · Score: 2

    Did you just assume Hatshepsut's genotype?

    --
    Ezekiel 23:20
  14. Re:Why is this even an issue? by spacepimp · · Score: 3, Insightful

    Once Facebook took the plunge into editing/publishing and curating the news, everything you just said went out the window.

  15. Re: Haha by PopeRatzo · · Score: 3, Informative

    The truth is that the killings and suffering in Vietnam increased tenfold after the Americans were gone and the civilians were left to face the Communists.

    The funny thing is that the "bloodbath" that was expected after the fall of Saigon never happened. Yes there were South Vietnamese forces sent to prison for helping the Americans. There's a guy who teaches Math at UIC who is one of them and he's told me the story.

    According to the Red Cross, the transfer of sovereignty to the Republic of Vietnam was less violent on those collaborators than the liberation of France in WWII.

    So no, the killings and suffering in Vietnam did not increase tenfold after the Americans were gone. In fact they lessened a great deal. Now all we have to do is get rid of the 80,000,000 unexploded cluster bombs from the 250,000,000 that the Americans dropped on Laos between '64 and '73, but I suppose you're going to tell me that Laos got more violent after the Americans left, too.

    --
    You are welcome on my lawn.
  16. Re:bwahahaha by arth1 · · Score: 2

    common-sense policies such as "no child nudity"

    As others have said, there is nothing common-sensical about that. If someone sees something sexual in an image of a naked child, that someone is the problem, not the image.

  17. Re:So Facey bookey profits from Child Portography by AthanasiusKircher · · Score: 2

    It does not sexualize or exploit her. It depicts her, along with other wounded, terrified children, fleeing a napalm attack. A real napalm attack. IMHO, that means it is not child pornography. It is history.

    While I agree (and probably most reasonable people would), the fact is that naked pictures of minors above the age of 2 and under the age of 18 are basically considered "suspicious" in almost every case. A few internet searches will quickly show a multitude of stories from the past decade where innocent people making innocent photos of children (e.g., family photos of a young kid during bathtime) have been investigated under child pornography statutes.

    The sad state of affairs today is that basically if you have a nude photo of a kid, it is considered "child porn" until proven otherwise. (And given that possession of "child porn" is modern society's most grievous moral offenses, short of actual child molestation, such suspicion is often a horrific ordeal for innocent folks caught up in it.) For some bizarre reason, society as a whole has adopted a notion of sexualization of nude images of children, even as we strongly punish anyone who seeks to sexualize children directly. It's only in a nation obsessed with such puritanical views of nude bodies that we can get to this point -- nude bodies are simply NOT by default sexual, whether they are children, adults, or whatever.

  18. Re: Haha by Penguinisto · · Score: 2

    The funny thing is that the "bloodbath" that was expected after the fall of Saigon never happened. .

    ...revisionist history much?

    Seriously - ~2 million people fled the country by any means possible (a staggering percentage of whom died in the effort, and the majority of the survivors telling tales of being shot at and losing family to the NVA on their way out).

    Pretty sure they weren't leaving a peaceful utopia, sport.

    So, do you have better documentation for your assertions than 'my math prof told me'?

    --
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