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Woman Faces $9,100 Verizon Bill For Data She Says She Didn't Use (dslreports.com)

A Verizon Wireless customer says she received a bill of $9,100 for hundreds of gigabytes of data usage which never consumed. The woman told the Cleveland Plain Dealer she was on Verizon's 4GB shared data plan, and like any normal person, the bill of $8,535 from Verizon for consuming 569GB of data in a matter of few days doesn't compute well with her. The problem, as DSLR reports, is that when she tried to find out what caused the data usage, Verizon website told her "the activity you are trying to perform is currently unavailable. Please try again later." She couldn't and switched to T-Mobile, after which Verizon charged her a penalty of $600.

5 of 209 comments (clear)

  1. Re:New form of measurement? by Anonymous Coward · · Score: 0, Informative

    TFA reads "penalty". We're now at a point where slashdot even fucks up copy-paste...

  2. A link to the real article by Anonymous Coward · · Score: 4, Informative

    Instead of the crappy DSLReport blurb - http://www.cleveland.com/business/index.ssf/2016/09/verizon_data_overages_other_ch.html

  3. Re:sue first by networkBoy · · Score: 4, Informative

    That's how I resolved my dispute with Chase bank when they did some seriously underhanded sh!t.
    I told them that they were trying to get blood from a turnip as I would rather burn my money and go insolvent.
    They threatened to sue me, and I replied with: "Please do, I dare you to find a jury that will take your side on this".

    After that my interest rate was 0.00000% till my balance was paid.

    --
    whois gawk date unzip strip find touch finger mount join nice man top fsck grep eject more yes exit umount sleep dump
  4. Link to more complete source story by Anonymous Coward · · Score: 3, Informative

    Why not link to the source article instead of a summary? It has a lot more detail on what supposedly happened.

  5. Re:New form of measurement? by Mephistophocles · · Score: 3, Informative

    Wow. Uh, no! First off, if she sues them (which is what I was clearly indicating should happen), SHE's the plaintiff. And no, even if they were to sue her, they'd have to do it in the county of her residence, or the court has no jurisdiction. You can't just sue someone in NY when your business is in CO and she lives in GA, because you think the NY court is going to rule in your favor.

    Secondly, regarding arbitration - even if they produce a contract that they can prove she agreed to (far from a certainty), they're probably not going to want to actually go through with arbitration on a $10K claim.

    Thirdly, your last comment is so asinine I'm not sure how to respond to it. The arbitrator is not biased against the litigant because there's some shady deal in which they make "millions" by Verizon bringing them cases. Verizon (and all major corporations) generally avoid actual courtrooms and arbitration whenever possible because it costs one hell of a lot of money (even if they win). So, no, that "obvious bias" doesn't exist except in your fevered imagination. If there's a bias (and I'm certainly not insinuating that the AAA is always as impartial as it claims to be) it wouldn't be for that reason.

    --
    Deja Moo: The distinct feeling that you've heard this bull before.