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Microsoft Asked To Compensate After Windows 10 Update Bricked PCs (www.bgr.in)

Microsoft has been asked to pay compensation to customers who suffered malfunctions on their PCs when upgrading to Windows 10. Several customers have complained in the past one year about issues such as their computer upgrading to Windows 10 without their consent, and high-data usage due to automatic downloads of Windows 10 installation files in the background. The consumer watchdog has told Microsoft to "honor consumers' rights" and compensate those who have faced issues because of Windows 10. From a report:"Many people are having issues with Windows 10 and we believe Microsoft should be doing more to fix the problem," said Alex Neill, director of policy at Which? Of 2,500 people surveyed, who had upgraded to Windows 10, more than 12 percent said they ended up rolling back to their previous version of the operating system. More than half stated that this was because the upgrade had adversely affected their PC. "We rely heavily on our computers to carry out daily activities so, when they stop working, it is frustrating and stressful," Alex Neill, Director of Campaigns and Policy, was quoted as saying.

3 of 178 comments (clear)

  1. Re:Already compensated by hcs_$reboot · · Score: 4, Insightful

    The consumers were already compensated. They received a FREE upgrade to Windows 10

    Yeah but many (most?) users didn't want this upgrade, even for free.

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  2. Re:Already compensated by D00MSlayer · · Score: 5, Insightful

    I'm hinting sarcasm, but sometimes it's hard to tell on the interwebs, so just in case you're serious...

    The consumers were already compensated. They received a FREE upgrade to Windows 10, the most powerful and secure windows Ever, a 119.99 value!

    Businesses that lost revenue due to shady Windows 10 upgrade practices should most definitely be compensated for said lost revenue.

    Consumers could decline the upgrade, or if already upgraded, pay for a new copy of Windows 7 with selective downgrade rights.

    Or ya know.. Microsoft could just stop aggressive malware tactics that forced Windows 10 onto their customers. You have to be out of your mind if you think it's fair to make a consumer pay for a windows 7 license that THEY ALREADY HAD in order to use it again.

  3. And how many lied... by Anonymous Coward · · Score: 0, Insightful

    Many would say "Windows 10 bricked this or that" when in reality it did no such thing and they are just cavemen who dislike change.