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ISP To FCC: Using The Internet Is Like Eating Oreos (consumerist.com)

New submitter Rick Schumann shares with us a report highlighting an analogy presented by an ISP that relates Double Stuf Oreos to the internet. Specifically, that Double Stuf Oreos cost more than regular Oreos, and therefore you should pay more for internet: The Consumerist reports: "Ars Technica first spotted the crumbly filing, from small (and much-loathed) provider Mediacom. Mediacom's comment is in response to the same proceeding that Netflix commented on earlier this month. However, while Netflix actually addressed data and the ways in which their customers use it, Mediacom went for the more metaphor-driven approach. The letter literally starts out under the header, 'You Have to Pay Extra For Double-Stuffed,' and posits that you, the consumer, are out for a walk with $2 in your pocket when you suddenly develop a ferocious craving for Oreo cookies." Of course their analogy is highly questionable, since transmitting data over a network doesn't actually consume anything, now does it? You eat the cookie, the cookie is gone, but you transmit data over a network, the network is still there and can transmit data endlessly. Mediacom's assertion that the Internet is like a cookie you eat, is like saying copying a file on your computer somehow diminishes or degrades the original file, which of course is ridiculous.

32 of 229 comments (clear)

  1. You wouldn't download an Oreo by Anonymous Coward · · Score: 2, Funny

    Would you?

    1. Re:You wouldn't download an Oreo by amicusNYCL · · Score: 2

      I love Oreos, but I stopped eating them when I realized that the delicious white filling was whipped lard and sugar.

      Just out of curiosity, which health food did you think composed the filling?

      --
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    2. Re:You wouldn't download an Oreo by Anonymous Coward · · Score: 3, Informative

      I stopped eating them when I realized that the delicious white filling was whipped lard and sugar.

      Not anymore: "In the early 1990s, health concerns prompted Nabisco to replace the lard in the filling with partially hydrogenated vegetable oil."

      https://en.wikipedia.org/wiki/Oreo

      (Which means they're probably not as tasty as you remember them. Lard is delicious!)

    3. Re: You wouldn't download an Oreo by saloomy · · Score: 2

      What? What sort of ridiculous argument is this? You still have an apartment at the end of the lease, does that mean you shouldn't charge for rent? Fucking ridiculous. Just cause you can make a string of words sound like a good point doesn't mean you have one.

      You transmit data over a network, the time it spend transmitting, the network could have been transmitting someone else's data. Thats opportunity cost.

      The network costs a fortune so that it can transfer data. Thats capital costs.

      The network consumes land, power, leased lines, leased fiber that the power company put up, equipment maintenance, etc etc. Thats operating cost.

      Double stuffed Oreo cookies should cost more than Oreo cookies, and faster, better networks should cost more than shitty ones.

    4. Re:You wouldn't download an Oreo by wierd_w · · Score: 2

      To be honest, I am surprised it is actually lard. I always thought it was partially hydrogenated soy or cottonseed oil.

      As for what I would personally use? Assuming I did not need a shelf life long enough to be able to send the cookies on a 5000 year supply mission to proxima centaur I (like with twinkies) I would use a protein based filling (aka gelatin) whipped with corn syrup and glycerol, with just a touch of unadulterated veggie oil. I would use just enough water in the whipping process to floccuate the ingredents, then dessicaate prior to shipping. the glycerol and corn syrup would keep it soft even when completely dessicated, and the dry conditions would combat spoilage.

      it would eventually spoil from contact with oxygen though.

      the filling would be less "sweet white paste" and more "marshmallow creme" in consistency though. probably flavor as well.

    5. Re:You wouldn't download an Oreo by JustAnotherOldGuy · · Score: 2

      Just out of curiosity, which health food did you think composed the filling?

      I thought it was unicorn farts mixed with magic pixie dust, like the stuff inside Twinkies or a Ho-Ho. Boy, was I ever wrong.

      --
      Just cruising through this digital world at 33 1/3 rpm...
    6. Re:You wouldn't download an Oreo by JustAnotherOldGuy · · Score: 4, Funny

      >the filling would be less "sweet white paste" and more "marshmallow creme" in consistency though. probably flavor as well.

      Couldn't you just add some sweetened lard to firm it up?

      --
      Just cruising through this digital world at 33 1/3 rpm...
    7. Re: You wouldn't download an Oreo by MachineShedFred · · Score: 4, Insightful

      Standard Oreo cookies on Amazon: https://www.amazon.com/dp/B00R...">$0.19/oz

      Oreo Double Stuf cookies on Amazon: $0.17/oz

      Double Stuf Oreos don't cost more, so the idiot metaphor isn't even accurate if it did make sense, which it doesn't. Why? The filling is whipped vegetable oil and sugar, which is cheaper than cookie, but takes more volume.

      The guy who made this comparison is also an idiot because when you purchase internet service, you pay whether you use it or not. I don't see them offering rebates for under-usage, why do they think it's cool to charge my parents who just do email and facebook the same amount as someone who hits the cap every month?

      These fucker ISPs don't get it both ways. Either charge flat fees and stop over subscribing the shit out of the network, or charge usage fees and watch your profits disappear.

      --
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    8. Re: You wouldn't download an Oreo by Anonymous Coward · · Score: 2, Insightful

      You transmit data over a network, the time it spend transmitting, the network could have been transmitting someone else's data. Thats opportunity cost.

      Ah, I see. So it doesn't matter if, say, I decide to download a large file at 3:00am on a Sunday night, when (theoretically, for purposes of this discussion) network usage is at a low point, I'm still edging out some theoretical traffic.

      Hey, wait, I have a solution! How about you charge for the actual bandwidth in megabits per second, instead of for some arbitrary number of gigabytes per month? Then there's a hard mathematical limit to how much you can download in a month instead of distracting customers with a shiny thing (high download rate) then whacking them with a stick later (when they go over the arbitrary limit). Then everybody's happy, right? ..oh, wait, the ISPs aren't happy now, are they, because they don't get to gouge everyone! Especially telecoms, that wave the shiny thing of being able to watch 1080p movies on your wireless dataplan, then screw you six ways from Sunday when you actually use it that way because you use up your dataplan in no time at all!

      Could it be that they overbook their networks instead of planning them for the actual capacity they're selling? Then price-gouge everyone for the privilege of using their undersized, overworked networks? Here's an idea: How about they sell realistic speeds that actually fit their networks and not price-gouge everyone for limited bandwidth? ..oh, I'm so sorry, I forgot again! it's unamerican to tell corporations that they can't screw people over! Silly me..

    9. Re:You wouldn't download an Oreo by harperska · · Score: 2

      Ironically, they potentially made it more unhealthy with the switch, as partially hydrogenated oils will contain trans fats. Due to an intentional loophole, they can get away with labeling a food with trans fat content below some threshold as containing 0g trans fat, to hide that fact.

    10. Re:You wouldn't download an Oreo by bjwest · · Score: 2

      ... (Which means they're probably not as tasty as you remember them. Lard is delicious!)

      Lard is also more healthy than hydrogenated vegetable oil. I'd take lard and sugar over glycerol and HFCS any day.

      --

      --- Keep the choice with the user..
  2. I pull up a chair... by Shoten · · Score: 2

    I also make popcorn, and get ready to watch the (rightfully earned) invective fly :)

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    For your security, this post has been encrypted with ROT-13, twice.
  3. cookie by fluffernutter · · Score: 4, Funny

    So in this metaphor, the internet is your hand not the oreo cookie. Should it cost more to glove the hand that delivers the double stuffed oreo?

    --
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  4. More like... by hawguy · · Score: 5, Insightful

    Isn't more like if the grocery store sells you a plan that lets you consume up to 10 cookies a day. Then after you've eaten 30 cookies over a week's time they say "Whoa, no more cookies for you, you've eaten up your quota for the month" - you'll have to pay us more money if you want to eat more, or sign up for our 20 cookie a day plan where you can eat 50 cookies before we cut you off.

    1. Re:More like... by hawguy · · Score: 5, Insightful

      Isn't more like if the grocery store sells you a plan that lets you consume up to 10 cookies a day. Then after you've eaten 30 cookies over a week's time they say "Whoa, no more cookies for you, you've eaten up your quota for the month" - you'll have to pay us more money if you want to eat more, or sign up for our 20 cookie a day plan where you can eat 50 cookies before we cut you off.

      I forgot to add the best part:

      Then the grocery store goes to Oreo and says 'Hey, your unlimited cookie plans are becoming very popular with our customers who are paying us to distribute the cookies. In fact, many of our customers are buying our service just because of your cookie plans. So, we think *you* ought to be paying us too. Otherwise we might start dropping cookies while distributing and your customers are going to blame you for the poor quality cookies. We don't care that you deliver the cookies to our loading dock by the truck-load and all we have to do is unpack them and hand them out, or that our customers are already paying us for this service, you better pay us too or suffer the consequences - we'll make your cookies so bad that your customers will come to us for our inferior cookies.

    2. Re:More like... by AmiMoJo · · Score: 2

      Netflix should fight back hard. They have variable bit rate streams that adapt to network conditions already, so why not add a little pop-up message that says "Comcast network congested". Make it clear where the problem is.

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  5. And ISPs are like cookie monsters by NotInHere · · Score: 2

    They want MORE money and MORE and MORE and MORE and never want to stop eating those tasty green dollar bills!

  6. I have this 'ISP' by postmortem · · Score: 4, Informative

    Because only other alternative is 1.5mbps DSL. That's what Mediacom preys on: cities that have 0 choice.

    Moreover, they are fighting heavily for things to stay that way
    Mediacom readies lawsuit against Iowa City
    http://www.press-citizen.com/s...

  7. Re:Bandiwidth is *free* fallacy.. by magarity · · Score: 2

    In addition to bandwidth is free you forgot the one about how since the hardware infrastructure for networks is a sunken cost it should be free to use. I haven't figured that one out yet; apparently the underlying assumption is that the investors who paid up front ought to be robbed of their expected returns.

  8. Questionable analogy and questionable analysis. by Thorizdin · · Score: 2

    The cookie analogy fails, on several levels, but so do the criticisms.
    ".. since transmitting data over a network doesn't actually consume anything," This is fallacious, as capacity is consumed and is a limited capacity. Take every criticism the article levels and apply it to seats on an airplane, which is a far better proxy for explaining the limits of network capacity, and you can see they're just as flawed as the original argument.

  9. Re:What I really want to know is by MightyMartian · · Score: 3, Funny

    Well, in this case, there's certainly an identifiable asshole.

    --
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  10. Re:Bandiwidth is *free* fallacy.. by Mystiq · · Score: 3, Insightful

    No one's saying bandwidth is free. We're saying the bits are free. There's a difference. Bandwidth is how many bits per second. Bits is a file transfer or data being streamed. A sliver of a frame of a video. A single millisecond of a song. Once sufficient bandwidth is in place, it costs an ISP nothing if you're downloading at 1 MB/s or 1 GB/s. Other people may suffer at the hands of your use of the total bandwidth at your area of the Internet but the costs do not change because they don't have to put bits into the hardware so that some can be used to give you your video, song, file, etc. You do, however, have to put Oreos in the truck.

    Because the bits, the thing being transferred, are there whether you use them or not. What we call "used" bits is just some program deeming the electrons flowing into your data port actual data instead of garbage. Therefore, you cannot "use up" bits and the infuriating part is these people spouting the nonsense work for the ISPs in some fashion or another and should know this. Oreos, on the other hand, stop flowing when they are all gone and must be manufactured. Bits are not manufactured. They are charging for both the bits and the bandwidth, when the bits cost them almost nothing. The cost is the device to manage the bits (the "router"), which is not nothing but would may cost a $20,000. Compared to an ISP's income, that's grains of sand.

    I feel like I'm wasting my time talking to an AC. With sufficient knowledge of how the Internet works, you understand that data caps are a way to create artificial scarcity. The common uses are to prop up a dying business model or to extract extra money.

  11. How to describe this to the non-technical... by greeze · · Score: 5, Insightful

    You pay, say, $100 per month for an HD cable package with premium channels. You're allowed to watch all the TV you want on the channels you pay for. This is a concept that everyone understands.

    But now imagine the cable company wants to cap the number of hours you can watch TV per month. You still pay the same $100 base price, but if you want to watch more than 30 hours per month, you'll need to pay another $10 for every block of 10 hours you want to watch above the base amount. The cable company argues that by watching more TV, you're somehow incurring costs that your $100/month doesn't already cover.

    The notion is ridiculous to anyone who has ever paid for cable before, and is a perfect example of what they're trying to do to the internet.

    1. Re:How to describe this to the non-technical... by Areyoukiddingme · · Score: 2

      But now imagine the cable company wants to cap the number of hours you can watch TV per month. You still pay the same $100 base price, but if you want to watch more than 30 hours per month, you'll need to pay another $10 for every block of 10 hours you want to watch above the base amount.

      And since the cable company is delivering TV digitally over the exact same wire using the exact same hardware, this isn't a metaphor. This is a completely literal description of what they're trying to get away with.

    2. Re:How to describe this to the non-technical... by silas_moeckel · · Score: 2

      And that proves you have no clue how cable modems works. Scaling bandwidth is a trade off between number of channels being used for internet (gear dependent) and how small you break down each zone. Yes the bandwidth is fixed as the cable modem standard only supports X - Y number of channels and thus bandwidth but it's a pretty simple engineering process to break things into increasingly smaller units to get more aggregate bandwidth in the last mile. It's not like a town has a limit to how much bandwidth the cable network can carry.

      DSL does not even realy have that argument as it's not shared bandwidth from the DSLAM and the DSLAM should be well/cheaply connected.

      --
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  12. Re:Bandiwidth is *free* fallacy.. by geoskd · · Score: 3, Informative

    In addition to bandwidth is free you forgot the one about how since the hardware infrastructure for networks is a sunken cost it should be free to use. I haven't figured that one out yet; apparently the underlying assumption is that the investors who paid up front ought to be robbed of their expected returns.

    In a large percentage of cases, those up front investments were paid for by the FCC. And yes, those investors ARE getting robbed blind.

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  13. Re:Bandiwidth is *free* fallacy.. by geoskd · · Score: 4, Insightful

    Bzzz! Hold it right there! What is "sufficient bandwidth"

    My ISP has advertised 100mbit service, and I have every right to expect that 100mbit will be available 100% of the time. ISPs oversubscribe their actual available bandwidth because they know almost no one ever uses 100% of the available bandwidth 100% of the time. That doesn't change the fact that they are charging multiple customers for the same resource. The ISPs can't then turn around and say, that there isn't enough because their customers are using more than their fair share, when in fact, the ISP has sold more than they had available in the first place.

    Using that metric, Sufficient bandwidth is whatever is required to provide 100% of their customers with 100% of the promised bandwidth. Anything less than that is just the ISP whining because they are being held to the contract they themselves wrote.

    In that regard, ISPs with data caps should be required to advertise the datacap / billing period instead of the peak speeds, customers will quickly stop coming in the door when it is made obvious that a 50GB / month limit effectively means that on average you can only get 150kb/s download speed over the course of an entire month. If the ISP had to advertise that 150kb/s instead of being able to claim 100mb/s speeds, they would quickly change their minds about data caps.

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  14. But how by JustAnotherOldGuy · · Score: 2

    But how do the Oreos fit through the tubes??

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  15. Re:Network consumption is consumption by newcastlejon · · Score: 2

    A 100 megabit network can only move 100 megabits in a second, so a person moving 100 mbps is consuming the entire network.

    This is where your analogy falls down; that never happens.

    Look at it this way:
    The Oreo factory can only make n Oreos a day.
    The Oreo company will let you take one cookie a day for a buck a month.
    The Oreo company makes that agreement with >>n people.
    Some people actually do take one cookie every day, and the Oreo company declares that they should pay more than a buck.

    This in itself doesn't have to be a dick move; all the Oreo company need do is be honest about how many cookies one can really take. The alternative is to follow the All-You-Can-Eat buffets' example: suck it up and build a bigger Oreo factory.

    ISPs need to stop advertising capped connections as "unlimited", "infinite" or the like. The problem is that the people who do transfer enough to find themselves on the ISP's shit list are too few in number to achieve more than "*Subject to a Fair Usage Policy that we won't show you." in 8pt text at the bottom of the billboard.

    --
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  16. You can buy it that way (T3), makes you unhappy by raymorris · · Score: 5, Insightful

    > Hey, wait, I have a solution! How about you charge for the actual bandwidth in megabits per second, instead of for some arbitrary number of gigabytes per month? ... Then everybody's happy, right?

    You CAN buy bandwidth that way. I do. It's exactly the opposite of what you want for your home internet connection. Those connections are called T1, T3, DS1, DS3, and you may remember ISDN. That's exactly how to make you UNhappy.

    At home, you want to load a Slashdot, have it load in less than a second, then spend 300 seconds reading it. Then you go get a snack for another 300 seconds. You do that for a few hours, then go to bed. The next day, you go to work, then come home and use the internet. You'll use it for a few seconds at a time, for a couple of hours. You do NOT want to sit there and wait for stuff to load - you want the connection to be much, much faster than what you're actually using each hour.

    You want a very fast connection, maybe 20-100 Mbps, but you're only downloading 1GB per day, which means you're actually using the connection 0.1% of the time. 99.9% of the time, you're not actually using it. Even you you did 300 GB / month, that 100 Mbps connection would sit idle 99% of the time.

    It's good that you don't actually want to use it 99% of the time because a full-transit connection from your home through to the internet costs about $10-$25 per mbps. A full transit 100 Mbps line, about $1,200 / month, depending on location. The great news is, because you're using it less than 1% of the time, you can SHARE it with your neighbors and split the cost. If you each use it 1% of the time or so, 30 neighbors can all share that $1,200/month bill, paying $40 each. THAT is what you want for home internet service.

    That's the basic reason why your cable modem at 35 Mbps is SO much cheaper than the 35 Mbps serving your office. Your office likely doesn't share the bandwidth with other companies, and doesn't share the cost. They get the full 35 Mbps 24/7 and pay the full $500 / month.

    Sharing a fast connection is awesome, you save tons of money, but one problem arises. One of your neighbors sets up a server and hosts web sites for three or four of his friends, then another neighbor leaves Netflix streaming 24/7 in two different rooms, when he's not even home. That's quite wasteful, but what does he care, he's only paying a tiny fraction of the cost. You get less of the shared bandwidth because dumbass is streaming HD video to an empty living room.

    There is no perfect solution to that, but about the best solution we have are caps. Unfortunately ISPs haven't been clear about what the caps are for different pricing tiers. Most consumers probably don't know how many GBs they want, so that's part of the problem. I think the best might be if the major ISPs offered three plans:

    Light use economy plan.
    Standard plan - perfect for daily browsing with some Youtube.
    Power user / HD video plan - for people who watch a lot of Netflix.

    Each plan should a little bit higher usage allowance than it's name suggests, so almost everyone people who doesn't use IP video or torrent regularly will be happy with the medium sized plan. That way everyone is paying for their fair share of the shared connection, and everyone is getting what they pay for. That would make customers happy.

    Selling you 45 Mbps of dedicated, guaranteed bandwidth on a T3 line for $800 would make CenturyLink happy, but it wouldn't make you very happy. You'd rather share the cost, and the capacity.

    1. Re:You can buy it that way (T3), makes you unhappy by KozmoStevnNaut · · Score: 2

      Usage limits are completely ridiculous, and are definitely not what people actually want. Everyone buys a usage limit that exceeds their actual usage, "to be on the safe side", and the ISPs are raking in the cash. You really should enter the 21st century and abolish usage limits.

      Right now, I'm on DSL line provided to me by my employer, which is nominally 30/3, guaranteed at least 25/2. No ifs or buts, that is the absolute minimum speed my line will run at. If I wanted to pay for a faster connection, I can get a 100/100 from one provider (~$45/month) or 300/60 from another provider (~$52/month). And those are the guaranteed minimum speeds, too. No usage limits on any of them.

      Sure, that's not including 24/7 support or 99.999% guaranteed uptime like you'd get on a commercial-grade connection, but the price is drastically lower to reflect that fact.

      My point is that usage limits are pointless, there is no limit to the data a connection will transfer, the only limit is the bandwith.

      --
      Eat the rich.
  17. Re:Bandiwidth is *free* fallacy.. by sjames · · Score: 4, Informative

    Funny then how at the first hint of Google moving in, my ISP managed to triple the cap without upgrading the last mile or raising the price. Either the laws of physics changed or...