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Replacement Samsung Galaxy Note 7 Phone Catches Fire on Southwest Plane (theverge.com)

After learning about faulty battery issues in its Galaxy Note 7 smartphone, Samsung said it will offer its existing customers a safe, replacement unit. It appears the replacement unit also suffers from the same issue. Jordan Golson, reporting for The Verge: Southwest Airlines flight 944 from Louisville to Baltimore was evacuated this morning while still at the gate because of a smoking Samsung Galaxy Note 7 smartphone. All passengers and crew exited the plane via the main cabin door and no injuries were reported, a Southwest Airlines spokesperson told The Verge. More worryingly, the phone in question was a replacement Galaxy Note 7, one that was deemed to be safe by Samsung. The Verge spoke to Brian Green, owner of the Note 7, on the phone earlier today and he confirmed that he had picked up the new phone at an AT&T store on September 21st. A photograph of the box shows the black square symbol that indicates a replacement Note 7 and Green said it had a green battery icon.A spokesperson for Southwest Airlines said, "prior to the Southwest Airlines Flight 994 departing from Louisville for Baltimore, a customer reported smoke emitting from an electronic device. All customers and crew deplaned safely via the main cabin door. Customers will be accommodated on other Southwest flights to their final destinations. Safety is always our top priority at Southwest and we encourage our customers to comply with the FAA Pack Safe Guidelines."

8 of 266 comments (clear)

  1. pffft by Tablizer · · Score: 5, Funny

    just put it out with one of the snakes.

  2. Samsung marketing is on fire by sinij · · Score: 5, Funny

    Samsung marketing must be on fire after every US airline on every flight asks passengers to put away their Galaxies. You couldn't possibly increase brand awareness and establish lasting image more than that.

  3. Re:?No comprendo? by Anonymous Coward · · Score: 2, Funny

    that'd be too easy and not nearly disruptive enough. You must be new to air travel in the united states.

  4. Re:?No comprendo? by Sneftel · · Score: 5, Funny

    Try to envision a world in which the FAA would write a regulation including the phrase "but if it's just a SMALL fire, then heck, just toss it out the door and carry on".

    --
    The opinions stated herein do not necessarily represent those of anybody at all. Deal with it.
  5. Re:Sarcastic comment... by npslider · · Score: 4, Funny

    If Steve Ballmer were Samsung CEO, he would have personally ripped each and every airline seat out and thrown every last one of them at the customer with the smoking phone.

  6. Re:?No comprendo? by npslider · · Score: 5, Funny

    That must have created quite the shit storm.

  7. Re:Sarcastic comment... by unixisc · · Score: 2, Funny

    If Jobs were still around and Apple CEO, he'd have gloated, "Serves you right for stealing our ideas."

  8. Re:?No comprendo? by npslider · · Score: 3, Funny

    The problem is they don't make 'em like they used to.

    You see, older model Adult Replacement Units (sometimes called children), were made in the good old US of A, and were more durable thanks to the efforts of hard working, patriotic, flag waving union workers. These models were able to tolerate lower levels of caution without voiding the warranty. The new models being constructed today are all imported, cheaply made and have limited warranties. Greater caution is required with these updated units. It's comparable to mobile phones: old brick phones were nearly indestructible, nowadays, newfangled smarty-pants phones need helmets to protect there sensitive innards.

    Like I said, the new models just aren't as good as they used to be. ;)