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Samsung Could Face Second Recall As US Probes Burnt Phone (bloomberg.com)

The Federal Aviation Administration and the Consumer Product Safety Commission are investigating Wednesday's incident, when a passenger's phone emitted smoke on a Southwest Airlines plane readying for departure from Louisville, Kentucky. Bloomberg reports: "If it's the fixed phone and it started to smoke in his pocket, I'm going to guess there'll be another recall," said Pamela Gilbert, a former executive director of the consumer agency. "That just doesn't sound right." Samsung has been engulfed in crisis since the Note 7 smartphones began to burst into flames just days after hitting the market in August. The Suwon, South Korea-based company announced last month that it would replace all 2.5 million phones sold globally at that point. Samsung said it had uncovered the cause of the battery fires and that it was certain new phones wouldn't have the same flaws. The first indications of the existing recall's financial impact could be seen Friday with the company's release of earnings that rose at the slowest pace in five quarters. Operating income increased just 5.5 percent to 7.8 trillion won ($7 billion) in the three months ended Sept. 30.

2 of 150 comments (clear)

  1. Ruin it for the rest of us by Dan+East · · Score: 2, Interesting

    Let's hope this doesn't lead to the typical FAA overreaction and banning of the use of any electronics in flight until they can spend years deciding that it's safe. Like how WiFi devices were going to start causing planes to drop out of the sky. And somehow cellular communication is still suspect (or at least it's suspected that it will result in a reduction of Airline revenue if people can use their own data and make calls in-flight using the standard cellular network).

    --
    Better known as 318230.
  2. Re:Non removable battery FTW by Thruen · · Score: 3, Interesting

    I see a lot of people saying they'd prefer a phone with a removable battery. Here's the thing: They exist, you have that option, everyone does and nobody takes it. Phones with removable batteries don't sell very well and that's why you don't see them advertised all over the place nor do you see manufacturers trying to pack in more features when it's not worth the effort for them. I know, everyone wants to believe the lack of removable batteries is so you'll be forced to replace your phone due to a dead battery instead of getting a new battery. I am going to tell you what my S/O who has sold this stuff for the last decade has told me repeatedly: They made a lot more selling extra batteries than they do selling replacement phones, there has been no notable increase in the rate at which people replace phones while we've made the move to non-removable batteries, and it's actually less common that people come in with complaints about their battery now than before as batteries now typically work well for as long as the average consumer uses their phone. It's also worth pointing out that, back when replaceable batteries were common, folks would often complain about the short lifespan of their batteries claiming they were being forced to buy replacements just to keep their phone on for a day at a time.

    I know, I've been using the same phone for years, too. I could use a replaceable battery as mine is not holding a charge the way it used to. We are the minority, most folks don't suffer many ill effects from not being able to replace the battery in their phone. This situation is a fluke, and even after this you will only see a very small minority of folks talking about the need for replaceable batteries. The vast majority of consumers don't care about replaceable batteries and wouldn't really benefit from them.