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Class Action Lawsuit Grows Over iPhone 6 Plus 'Touch Disease' (vice.com)
Nearly 10,000 people have joined a class action lawsuit against Apple over the screen-freezing "touch disease" afflicting many iPhone Six Plus phones. An anonymous Slashdot reader quotes Motherboard:
Lawyers who filed a class action lawsuit against the company in California earlier this fall have signed on three additional law firms to support their case, and an additional class action lawsuit related to the issue has been filed against Apple in Utah... Apple will not perform logic board-level repairs for consumers, which require soldering and reseating of millimeter-size components. This means the only Apple-sanctioned "fix" for a touch diseased phone is to buy a new one... Apple has been replacing touch diseased iPhone 6 Pluses with $329 refurbished ones, some of which are showing symptoms of touch disease within days or weeks of being replaced.
Despite contacting Apple five separate times, the reporter has yet to receive any official response, although "I have gotten hundreds of emails from consumers who have had to buy new phones to replace their broken iPhone 6 Pluses."
Despite contacting Apple five separate times, the reporter has yet to receive any official response, although "I have gotten hundreds of emails from consumers who have had to buy new phones to replace their broken iPhone 6 Pluses."
Samsung has courage to issue massive recall. Apple has courage to remove headphone jack.
We've both agreed that the next time we get them replaced, they're both going on Craigslist
You're selling broken phones to people on Craigslist, but how dare someone sell a broken phone to you? You're part of the problem.
Hell no. We are not talking about a 100W CPU/GPU, we are talking about a touch controller IC that uses almost no power. Thermal cycling due to regular use is not an issue. I am not saying that the solder connection is not to blame, just that the cause of the problem is not thermal cycling. If one is having repeated failures then they are obviously carrying the phone in such a way that it bends. The back pocket is the worst place to carry a phone, but the front pocket can also be bad. Some people do not even realize they are doing it. But one thing is certain, if you have 9 successive failures, it's you. Better odds of winning a lottery then having 9 successive failures -- or at least it is close.
I noticed that the iPhone 7 is not any thinner then the 6+. A tiny bit thicker even. This bodes well for the durability of the 7 so it is possible Apple learned from their mistake. Not that the 6+ is defective, but it could definitely be stronger.