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Soylent Halts Sale of Bars; Investigation Into Illnesses Continues (arstechnica.com)

Beth Mole, reporting for ArsTechnica:Following online reports of customers becoming ill after eating Soylent's new snack bars, the company announced this afternoon that it has decided to halt all sales and shipments of the bars as a precautionary measure . The company is urging customers to discard remaining bars and will begin e-mailing customers individually regarding refunds. In a blog announcing the decision, the company said it is still investigating the cause of bouts of illnesses of customers linked to the bars, including nausea, vomiting, and diarrhea. "After hearing from our customers, we immediately began investigating the cause of the issue and whether it was linked to a problem with the Bars," the company said. "So far we have not yet identified one and this issue does not appear to affect our other drinks and powder. Though our investigation into this matter continues, we have decided to err on the side of caution and take this preventative step."

5 of 207 comments (clear)

  1. Interesting... by The+Grim+Reefer · · Score: 3, Insightful

    If they are being honest in their statement, then I'm impressed to see a company in this day and age take such steps. However the cynical side of me wonders if they knew/know what's happening and they're attempting damage control until they figure out what to do next.

    1. Re:Interesting... by HideyoshiJP · · Score: 5, Insightful

      Every food company does this now. In fact, most companies that make things you ingest follow the example of Tylenol when dealing with product issues. Nobody wants that bad juju when their business is selling things you put inside your body.

  2. Re:oops by imatter · · Score: 3, Insightful

    Exactly!!! who the F@#$ is going to eat something from a company called Soylent.

  3. Re:Marketing opportunity by HBI · · Score: 4, Insightful

    If I want flavored food, i'll choose to eat something actually good - like cooked by a human who cares about the taste - rather than some prepackaged thing that is optimized for long term storage.

    --
    HBI's Law: Frequency of calling others Nazis is directly correlated with the likelihood of the accuser being Communist.
  4. So, what's Soylent really about? by Bruce+Perens · · Score: 4, Insightful

    I have some customers in San Jose, and live in Berkeley. Given the horrid traffic and the lack of good trains with little hope that BART's Silicon Valley extension will be done within a decade, I get up at 5AM when it's necessary to work at these customer sites, hit the road by 5:30, and head home around 1 PM.

    Obviously, that doesn't leave time for a leisurely breakfast. So, a cold bottle of Soylent 2.0 just out of the 'fridge is about my best option while driving. Warm Soylent doesn't actually seem that much worse, and I've used that during long drives when the alternative would have been fast food.

    Yes, I get paid enough to compensate for all of this.

    Soylent 2.0 tastes OK, but not so good that you'd eat it just for the taste. It takes care of physical needs and doesn't do anything nasty to my gastrointestinal system. I do not attempt to use it as a total food replacement.

    Consuming Soylent, though, leads one to think about how food flavors and other characteristics of food are evolved or engineered to manipulate us, and how this is a dependence or addiction and perhaps the largest cause of health issues in our lives.