Slashdot Mirror


Yahoo Explains Why It Recently Disable Automatic Forwarding On Yahoo Mail; Reinstates the Feature (businessinsider.com)

Earlier this month, Yahoo disabled the auto-forwarding feature from its Yahoo Mail email service, leaving people with little choice but to use Yahoo Mail client to check the emails their received on their Yahoo account. The company has now acknowledged the issue, explaining why it all happened, and most importantly, switched email forwarding feature on again. From a BusinessInsider report: "Why the pause? Over the past year, Yahoo Mail has been upgrading its platform. This has allowed us to bring a better search experience to Yahoo Mail, add multiple account support, and improve performance as we quickly scale this new system globally. The feature was temporarily disabled as part of this process," Michael Albers, VP of Yahoo Mail product management, wrote in a blog post. To turn on mail forwarding, go to Settings -- Account in Yahoo Mail and enter your forwarding address. After confirming that you, in fact, control that other address, automatic forwarding should be turned on.

2 of 51 comments (clear)

  1. This answer is total BS by gweilo8888 · · Score: 5, Informative

    If it was simply turned off as part of the upgrade process, it would have been turned back on again silently, without the user having to take action. The fact we're told we have to reenable it shows quite clearly that Yahoo disabled it to prevent folks jumping ship, and has only begrudgingly turned it back on to try and squash the bad publicity that its move generated. It's clearly hoping that most users who would otherwise have used the feature won't realize it has been turned back on.

    1. Re:This answer is total BS by MightyYar · · Score: 4, Informative

      IIRC, they did not disable the feature for people who were already using it - so there was nothing to switch back on.

      --
      W..w..W - Willy Waterloo washes Warren Wiggins who is washing Waldo Woo.