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In Samsung's Town in Vietnam, Workers Confident of Riding Out Note 7 Storm (reuters.com)

As Samsung Electronics struggles to salvage its reputation after the safety problems that have beset its flagship Galaxy Note 7 smartphone, the South Korean company can at least bank on an army of Vietnamese workers for support, Reuters report. From the article: Tens of thousands of them are involved in assembling more than a third of Samsung's smartphones -- the Galaxy Note 7 included -- in the Pho Yen area of Thai Nguyen province, which is about 65 km north of the Vietnamese capital Hanoi. Samsung's arrival three years ago transformed it from a sleepy farming district into a sprawling industrial town. While the company expects to take a profit hit of around $5 billion from the scrapping of the fire-prone phone, 13 workers interviewed by Reuters outside the factory almost all said they are confident their employer will pull through. They also say Samsung pays well, offers good benefits and takes care of their needs. "Recalling (Note 7) doesn't mean we are unemployed or such; Samsung also makes many other phones and new models, not just the Note 7," said Nguyen Thi Hang, one of some 110,000 Vietnamese who work for Samsung Electronics across Vietnam, making it one of the nation's biggest employers.

29 comments

  1. Good luck with that by Anonymous Coward · · Score: 0
  2. Explosion!! by Anonymous Coward · · Score: 0

    So the town's explosive growth won't be harmed by all this?

  3. And in news from next week... by Anubis+IV · · Score: 4, Insightful

    Is it really any surprise that 13 employees who have only been with their employer for less than three years, all of which were a boom time for the employer, would have confidence in their employer? Let's see what they have to say this time next year after their employer has had to deal with a bust year. Sure, Samsung makes other phones that still need producing, but if your facility was the one lined up to make the Note 7 while the rest of the facilities already cover production for the other phones, guess which facility gets voted "Most Likely to Be Shut Down"?

    How long until the headline reads "Samsung's Vietnamese workers caught by surprise at entirely predictable announcement of layoffs"?

    1. Re:And in news from next week... by Anonymous Coward · · Score: 0

      Same time next year noone will be talking about the Note7. Theyll have released a new S8, maybe a S8 edge, and a Note 8. As well as a ton of other phones and other products. They arn't a one note wonder.

    2. Re:And in news from next week... by Anonymous Coward · · Score: 0

      But will those products have the explosive release of the Note 7?

    3. Re: And in news from next week... by Anonymous Coward · · Score: 0

      But will those products have a booming release?

    4. Re: And in news from next week... by Anonymous Coward · · Score: 0

      But will those products be a big bang?

    5. Re:And in news from next week... by stephanruby · · Score: 2

      but if your facility was the one lined up to make the Note 7 while the rest of the facilities already cover production for the other phones, guess which facility gets voted "Most Likely to Be Shut Down"?

      That's not how globalization works.

      Samsung has already been shutting down plants in Malaysia and China while at the same time opening new plants in Vietnam. If any plant is on the chopping block, it's the plants in Malaysia and China.

      And if anybody is going to be laid off, it's the older workers with families, carpel tunnel syndrome, and higher wages, not the newbies that are still ecstatic to be making $150 a week for 80 hours of work (which used to be a yearly wage three to four years ago).

    6. Re:And in news from next week... by Anonymous Coward · · Score: 0

      But will those products have the same ability to light the fire under consumers to come out and buy them?

    7. Re:And in news from next week... by Lothsahn · · Score: 1

      I've got a burning desire to have one...

      --
      -=Lothsahn=-
    8. Re:And in news from next week... by Anubis+IV · · Score: 2

      Whether they're a one-hit wonder or not doesn't matter. When you're dealing with manufacturing at this scale, your lead times stretch back a year or more. They already had facilities lined up to make those phones, just as they had facilities lined up to make this phone. Now that this phone isn't getting made, they're over-provisioned, so either they'll:
      A) Come up with an idea for how they can push plans forward and/or manufacture something new that they hadn't been planning to previously, that way they don't have to operate the facilities at a loss due to having too little work for them.

      B) Operate the facilities at a loss for the next year or so, that way they don't lose out on the fixed costs they spent in getting those facilities operational in the first place.

      C) Scrap/sell the facilities in order to recoup some of their costs without incurring any additional losses.

    9. Re:And in news from next week... by rtb61 · · Score: 1

      Problem is if the factory, it's plant and equipment is designed to make a note 7, it all needs to be completely re jiggered around a new phone that is now being designed as likely the note 8 as planned is dead because for marketing reasons going back to a user replaceable battery is the only thing that can save the entire Note series, they off course can just tweak the note 4 design but any way they go, they do not need production workers at that plant for quite a few months. I doubt they will wait the normal release cycle, so the note will go on a new release cycle with the note 4.5.

      --
      Chaos - everything, everywhere, everywhen
    10. Re:And in news from next week... by thegarbz · · Score: 1

      What is entirely predictable? Samsung has a hugely diverse portfolio and note 7 account for one percent of smartphone production.

      The thought that this straight away puts all their jobs at risk is trigger happy at best

  4. Why would they worry? by Tailhook · · Score: 1

    Is someone concerned that gadget buyers are going so stop sorting by price and buying the cheapest one? Until Vietnam employs enough people to create wage pressure they don't have a damn thing to worry about. Exploding batteries, shredding tires, contaminated food... none of that has ever impacted Chinese trade with the west. Can't imagine why Vietnam should worry about that all.

    Once Hillary pencil-whips TPP through however that could change; there are other disposable Asians that will breath aluminum dust 12 hours a day for even fewer pennies. That's what they really need to worry about.

    Lovely little world we have here.

    --
    Maw! Fire up the karma burner!
    1. Re:Why would they worry? by Registered+Coward+v2 · · Score: 2

      Is someone concerned that gadget buyers are going so stop sorting by price and buying the cheapest one? Until Vietnam employs enough people to create wage pressure they don't have a damn thing to worry about. Exploding batteries, shredding tires, contaminated food... none of that has ever impacted Chinese trade with the west. Can't imagine why Vietnam should worry about that all.

      Once Hillary pencil-whips TPP through however that could change; there are other disposable Asians that will breath aluminum dust 12 hours a day for even fewer pennies. That's what they really need to worry about.

      Lovely little world we have here.

      Exactly. There jobs are safe until someone cheaper comes along. Why do the think Samsung is in Vietnam instead of China or South Korea? Any product where labor is is a significant percentage the product cost and doesn't require highly skilled workers will be made at the lowest wage place that can make it at the required quality.

      --
      I'm a consultant - I convert gibberish into cash-flow.
    2. Re:Why would they worry? by Anonymous Coward · · Score: 0

      you fucking idiot

  5. If Volkswagen can do it... by Anonymous Coward · · Score: 0

    I don't see why not.

  6. Obvious? by XSportSeeker · · Score: 1

    Not sure why Reuters had to go there to ask that question...

    For those who don't know the size of Samsung, the company could completely shut down and stop making phones altogether, it'd still wouldn't go down.
    They have their hands on everything from domestic appliances, to major eletronics like TVs, corporate stuff like printers, a huge part of the electronics industry is dependant on component production from Samsung, a huge part of OLED panels are made by them, and they have clients like Apple, Dell, Sony and HP.

    The company will definitely survive. What these workers should be worried though is about reestructuring and factories getting closed down, with mass downsizing.
    Highly dependant on Samsung discovering what the culprit for the Note 7 is. My best guesses are going for either battery manufacturing, or software design...

    Regardless though, the damage is already done. Best case scenario, people who bought Note 7 will mostly buy Galaxy S7s, so switch in production, and plans for Note 8 (or whatever comes next) starts right away. It's still an entire line of phones that won't be made anymore, tons of R&D losses, and whatnot. Well, that is unless Samsung is bold enough to make another version of the Note 7 and try to go with it... but it won't sell like the original would.

    Worst case scenario, people who bought Note 7 migrates to other brands or platforms, the culprit in defect is something that demands full redesign for the product and the industrial process, Note line is discarded to start from scratch, and the next models from the company gets delayed to solve issues. Then you could have a scenario with tons and tons of people getting fired, entire factories closing down and whatnot.

  7. Samsung are not struggling by Anonymous Coward · · Score: 0

    to salvage their reputation, but the "Buy American" fascists and propagandists are working hard to put out that message. Samsung are going beyond their obligations to show that they're willing to fix the situation, which is more than can be said about certain other companies in the same market.

    Remember that this is a case of less than 100 reported smoking batteries out of 2.5 million shipped, some of which have been proven to be lies and band-wagoning. Only American media and other dishonest people are trying to convince you that you will lose your home and health if you touch the phone.

    1. Re: Samsung are not struggling by samiran8577 · · Score: 1

      Wow. 100s of catastrophic failures, injuries, and literal fires, in the first two months of a products life, and you think that is acceptable?

  8. Vietnam by rossdee · · Score: 0

    I guess Note7 burns not as bad as napalm

  9. Certainly not a "first-world" production by bitchtits · · Score: 1

    You know, in all the reporting of the Samsung Note 7 *FAIL* I hadn't considered the effects on the production chain for this first-world phone. I hadn't read the story. Hadn't overheard it in conversation. It's not on TV. If I was more paranoid than usual, I might be concerned that the "sprawling industrial town" in the Pho Yen area might be some kind of planned "illuminati" grand experiment in economics. I'm really not that paranoid. Honest

    1. Re:Certainly not a "first-world" production by phantomfive · · Score: 1

      the "sprawling industrial town" in the Pho Yen area might be some kind of planned "illuminati" grand experiment in economics.

      I'll be honest, I'm not even sure what that means.

      --
      "First they came for the slanderers and i said nothing."
  10. Samsung's Town by hackel · · Score: 1

    Samsung has its own town? This is incredibly disturbing.

  11. Surviving employees... by GuB-42 · · Score: 1

    Surviving employees are confident that enough people were literally fired and that a layoff is unnecessary.

  12. Sprawling industrial town? by wjcofkc · · Score: 1

    My understanding is that when you outsource to China for cheap tech assembly labor, Vietnam is so cheap that Chinese companies will turn around and send that labor to Vietnam. Or so I read on a Slashdot article some years ago.

    --
    Brought to you by Carl's Junior.
  13. When you worship the God of Designed Obsolescence by Anonymous Coward · · Score: 0

    When you worship the God of Designed Obsolescence these things don't worry you too much. The G7 was this year's phone, there will be another phone in 3 months and another one a few weeks later.

  14. Re:When you worship the God of Designed Obsolescen by haedus · · Score: 1

    Maybe this was just a failure to communicate in the planned obsolescence of the Note 7...

    "Damn it Larry! Where's Larry? Damn! Some one tell Larry he's fired! The phones were supposed to catch fire during the initial release of the note 8!"