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Samsung is Setting Up Note 7 Exchange Booths at Airports Around the World (theverge.com)

An anonymous reader writes: Samsung is setting up Galaxy Note 7 exchange booths in airports around the world, hoping to stop customers taking the dangerous device onto flights at the last minute. The first of these new "customer service points" appear to have been introduced in South Korean airports, but Samsung has confirmed the booths are opening in airports across Australia, with reports of the desks appearing in the US as well. The booths are located in "high-traffic terminals" before security screening, says Samsung, and allow Note 7 owners to swap their phone for an unspecified exchange device. According to a report from ABC7News in San Francisco -- where a Samsung exchange desk has appeared at the city's international airport -- employees for the tech company are on hand to help customers transfer their data onto a new phone.

2 of 46 comments (clear)

  1. Not a bad idea by TwentyCharsIsNotEnou · · Score: 4, Insightful

    This way a lot of people will just accept the ease of quickly getting a Samsung replacement, and not wander off and buy another brand.

  2. Re:Time to stop super thin phones and fixed batter by Aaden42 · · Score: 4, Insightful

    When you can create a design with a user-replaceable battery that is equal or better than a fixed battery phone for all of the following:

    1. Weight
    2. Thickness
    3. Battery life
    4. Waterproofness
    5. Cover never falls off
    6. Battery itself is sufficiently armored so as to be safe in an average hand bag or pocket

    then patent the design & retire comfortably.

    Until then, it’s hard. Stop playing armchair phone designer & materials scientist.