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Delta Now Lets You Track Your Baggage In Real-Time (thenextweb.com)

Let's face it, tracking down a lost bag at the airport is a pain-in-the-ass. While airlines will often compensate you with money and new clothes for your troubles, the experience is certainly not pleasant. Delta is now attempting to further reduce the number of lost bags through its real-time luggage tracker in the latest version of its mobile app. The Next Web reports: The feature apparently cost $50 million to build. It allows you to see where your stuff is -- provided that it's at one of the 84 airports that support Delta's new tracking tech. Here's how it works. All bags will get a Radio Frequency Identification (RFID) tag. This allows Delta to track them in real-time using radio waves. Scanners positioned throughout the baggage system will allow Delta to monitor where the bag is, and relay that information to the passenger. Delta has traditionally been one of the best airlines when it comes to handling baggage. During 2012, it lost only 200,000 bags. That sounds like a lot, but bear in mind it carried 98 million passengers during the same period. You can try the feature on your next Delta flight by grabbing the app from Google Play and the App Store.

15 of 74 comments (clear)

  1. Great way to ruin a vacation start by the_Bionic_lemming · · Score: 2

    Your plane is headed to a vacation dreamland, your rfid tagged bags are headed to Minsk.YAY!

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    _ _ _ Go for the eyes Boo! GO FOR THE EYES!
  2. Re: Considering Delta lost my luggage four out of. by Anonymous Coward · · Score: 2, Interesting

    I work at DTW. The courts ruled because we couldn't find enough African-Americans without criminal records that we had to hire ones with or we were racist. That is why the TSA and baggage workers here are so slow and so much ends up missing. That is better than being racist with our hiring.

  3. Delta also provided some customer quotes by 93+Escort+Wagon · · Score: 4, Funny

    Delta's new luggage ticking system is made possible by Microsoft Surface Pro 4. Said one customer - "I love the Surface Pro 4 from Microsoft. Every second counts and having Microsoft Surface technology in airports allows passengers and airline staff to analyze the location of luggage in almost real time."

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    #DeleteChrome
  4. Your bag is... by penguinoid · · Score: 2

    Your bag is... sporting someone else's RFID tag.

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    Don't waste your vote! Vote for whoever you want, unless you live in a swing state it won't matter anyways
  5. Re: Considering Delta lost my luggage four out of by ASDFnz · · Score: 2

    Are you are saying criminal is a race?

  6. a man walks up to the baggage counter... by Anonymous Coward · · Score: 5, Funny

    A man walks up to the baggage counter in an airport with 3 suitcases. he says to the attendant, "I'd like this bag sent to Moscow, this one to London, and this one to Chicago. I myself am travelling to San Francisco."

    "I'm sorry sir, we have to send all your bags to the same destination as you are travelling to. We are unable to do as you request."

    "Why not???", demands the man angrily. "That's what you did last time!"

    1. Re:a man walks up to the baggage counter... by R3d+M3rcury · · Score: 3, Funny

      Actually, I've wondered about this...

      I lost a bag on a JetBlue flight to Oakland because I checked the bag but ended up missing my flight. I caught the next flight and when I arrived in Oakland, my bag was nowhere to be found.

      I thought they instituted a rule that your bags had to be on the same flight as you. The concept being that you couldn't check your bag full of explosives and then wander away from the airport. You had to be dedicated enough to die for your cause...

      Whatever happened to that?

  7. How granular is "real time" and will TSA care? by swb · · Score: 4, Interesting

    Will you literally be able to track your bag accurately through the airport or will it be generic "stations" like "ticketing, tram loading, tarmac, plane"?

    Either way, I'm curious about what TSA thinks about this. In theory this gives parties with ill intent some kind of idea where bags go and when and could used for nefarious purposes.

    On the up side, if your bag stalls it may be a sign you're being robbed or TSA is detailing the contents (or both!).

    1. Re:How granular is "real time" and will TSA care? by LynnwoodRooster · · Score: 2

      I've been using it for a while on Delta (they've had it for at least the last few months). It shows "checked in/on plane/off plane/at pickup" level of granularity. Enough to know if there's a problem...

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      Browsing at +1 - no ACs, I ignore their posts. So refreshing!
  8. I would prefer a train where I board in a city by Max_W · · Score: 3, Insightful

    center and arrive at a city center with my suitcase in the same train car.

    And no need of x-rays, body searches, waiting in lines before security and passport controls, taxi drivers, cosmetics thrown to garbage, etc. Take with you about whatever you want and as much as you want.

    Just make a normal working WiFi in trains. Still in 19th century there was a direct train from Saint Petersburg to Nice via Vienna. Nowadays despite a lot of talking about European Union Association for such countries as Ukraine, it is not possible to go by train from Vienna to Kiev directly. The same as during the Cold War, nothing changed.

  9. Poifect! by Tablizer · · Score: 2


    07:00 New York
    08:20 Bermuda
    13:15 West France
    15:20 Moscow
    19:35 Australia
    22:40 Antarctica
    23:55 Hellifweknow

  10. Re: Considering Delta lost my luggage four out of by thsths · · Score: 3, Funny

    That seems to be the case, but how does my luggage going missing help against the police being racist?

  11. Nice feature for the passenger. But hell for the c by fateblossom · · Score: 2

    It's nice to be able to see if your bag is on the plane.
    But sometimes stuff happens and it wont get on your plane.

    But I can just imagine how some passenger will react when they start push back. And they can see that there bag is not on the plane.

    Nice feature for the passenger. But hell for the crew.

  12. Re:Qantas. by giuntag · · Score: 2

    Yeah, I was prototyping this in Milano airports as well, around 2006.
    Using RFIDs instead of barcodes on luggage tags makes a lot of sense, as you can store within the chip itself the complete story of its journey, instead of having to store it in airport databases, and later retrieve it wherever the bag is. The dream scenario was to store your hotel address on the bag and have it delivered for you all the way there.
    Also, RFID readers can scan a few hundred chips or more at a time, so it is easy to install them over doors hand have them check automatically everything that goes through.

    The project was a great success from a technology standpoint, but it did not take off because:
    - it only works good if many airports adopt RFID, not just one
    - RFID chips at the time cost 1 eur apiece, much more than printed barcodes (and there are *a lot* of bags travelling on any single day)

    Nice to see that things are catching up 10 years later

  13. What's new here? by cmseagle · · Score: 2

    I took a trip 6 months ago and was able to use the Delta app to see updates on my bag status. It wasn't super granular - "bag checked in", "bag on plane ###", "bag on carousel" - but it was enough for me to know whether or not my bag was going to make my connection.

    The big improvement here is that they're using RFID instead of relying on the baggage handler to scan the bar code.