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UK Auto Insurer Will Use Facebook Data To Set Premium (thestack.com)

An anonymous reader writes: Major UK insurer Admiral has announced that it will use data garnered from Facebook profiles to help set insurance premiums for first-time drivers. The company intends to examine Facebook data including likes and posts for safe driver indicators: writing in short, concrete sentences and making concrete plans with friends using specific times and dates, rather than just 'tonight', for example, can show that a person is conscientious and well-organized, as can the use of lists. These traits are associated with safer drivers, who are less likely to file a claim with the company. Yossi Borenstein, the principal data scientist for the project, noted that the indicators of safe drivers are constantly evolving. "Our algorithm for calculating what 'safe' looks like is constantly learning, as we match social data to actual claims data." The program has already caused a storm of controversy, with some privacy rights activist groups noting that the program violates Facebook's Platform Policy, Section 3.15, which clearly says,"Don't use data obtained from Facebook to make decisions about eligibility, including whether to approve or reject an application or how much interest to charge on a loan."

25 of 95 comments (clear)

  1. No they're not according to Ars by Anonymous Coward · · Score: 5, Informative

    http://arstechnica.co.uk/tech-policy/2016/11/facebook-scuppers-algorithmic-car-insurance/

    1. Re:No they're not according to Ars by Anonymous Coward · · Score: 5, Funny

      If Slashdot was broadcast news, this article would be a "man bites dog" story.

      Except no one was bitten.

      And it's a cat.

    2. Re:No they're not according to Ars by Anonymous Coward · · Score: 3, Funny

      And they would "break" these news again four days later.

  2. Slow Slashdot. Facebook has already put a stop to by Anonymous Coward · · Score: 4, Informative

    http://www.bbc.co.uk/news/business-37847647

  3. No they wont... by Richard_at_work · · Score: 5, Informative
    1. Re:No they wont... by SeaFox · · Score: 2

      Yeah, I'm sure they're doing it to "protect the privacy of their users", and not because they aren't getting kickbacks on it (yet).

  4. Charge Facrcebook Users More by Anonymous Coward · · Score: 2, Funny

    Will insurance be free for those responsible and prudent enough to not use facebook?

  5. Low bar by Aaden42 · · Score: 4, Insightful

    When Facebook says you’re being too evil, that should be a wake up call. . .

  6. sigh by slashdice · · Score: 2

    I remember the good old days, when insurance companies used myspace to set insurance premiums.

    Now get off my lawn!

    --
    Copyright (c) 1990 - 2014 Dice. All rights reserved. Use of this comment is subject to certain Terms and Conditions.
    1. Re:sigh by neilo_1701D · · Score: 3, Insightful

      I remember the good old days, when insurance companies used myspace to set insurance premiums.

      Now get off my lawn!

      I remember the days when my driving record set my premium!

    2. Re:sigh by Jason+Levine · · Score: 2

      I remember the old days when a driver who was blinded by the sun decided to drive faster, ran a red light, and plowed into my mother's car (with me in the front passenger seat). The driver's wife sued my parents' insurance company because she broke her leg, she couldn't sue her husband, and NY state laws meant that we were partially responsible for just being there (despite clearly having the right of way). My parents' insurance company settled without consulting my parents, and then raised my parents' rates because of the settlement. (My parents quickly ditched this insurance company.)

      The point of the story is that insurance companies have always sought ways to charge customers more even before social media.

      --
      My sci-fi novel, Ghost Thief, is now available from Amazon.com.
    3. Re:sigh by chipschap · · Score: 2

      The point of the story is that insurance companies have always sought ways to charge customers more even before social media.

      Insurance companies are very good at cashing checks. Writing them, not so much.

    4. Re:sigh by tehcyder · · Score: 2

      I remember the good old days, when insurance companies used myspace to set insurance premiums.

      Now get off my lawn!

      I remember the days when my driving record set my premium!

      *sigh* This is for new drivers.

      Everyone here may think this is entirely stupid, but 17/18 year olds in the UK who have just passed their test pay very high premiums because there is a high accident rate with this age group. As a parent I'd be quite glad of a way to pay GBP500 rather than GBP2000 (or whatever) for my kid's first year of insurance.

      --
      To have a right to do a thing is not at all the same as to be right in doing it
  7. Awesome New Business Model by Anonymous Coward · · Score: 3, Interesting

    Too bad facebook blocked it because it makes for a great business opportunity:

    You pay me to run a bot that rewrites all your facebook posts to conform to whatever scoring system the insurance companies use to decide that you should get the cheapest possible rates.

    If these companies are going to be stupid enough to take data that I have control over and use that to make business decisions that can benefit me, I'm sure as shit going to use that channel to exploit them for every penny I can. Those assholes will get what they deserve.

    1. Re:Awesome New Business Model by Anonymous Coward · · Score: 2, Insightful

      The insurance cartel would probably convince the government that this would be insurance fraud or something stupid; I wouldn't put it past them.

  8. Re:How about just by farble1670 · · Score: 2

    The Orwellian privacy issues were introduced the moment you started using Facebook. The data is there for anyone. So FB blocked one idiot that was dumb enough to make a press release about it. How many others are doing in quietly?

  9. Paradigm shift into Drive by Anonymous Coward · · Score: 3, Funny

    Prepare for a flood of Facebook posts that read something like: "Fastening my safety belt and driving below the speed limit on my way to the movies with my friends"

    1. Re:Paradigm shift into Drive by cmorgan503 · · Score: 2

      However, will their Snapchat speed filter match their Facebook posting?

    2. Re:Paradigm shift into Drive by Oswald+McWeany · · Score: 2

      Prepare for a flood of Facebook posts that read something like: "Fastening my safety belt and driving below the speed limit on my way to the movies with my friends"

      Let me correct that for you:

      Prepare for a flood of Facebook posts that read something like: "Fastening my safety belt and driving below the speed limit on my way to the movies with my friends"

      - posted using my iPhone on I-97

      --
      "That's the way to do it" - Punch
  10. Re:Bullcrap! by vux984 · · Score: 4, Insightful

    Bull crap! American companies better not start doing this too. I'm one of the few people who does not use Facebook, or any social media for that matter. If a company starts using Facebook data to determine things about me, they better ASSUME THE BEST or it is downright discrimination. So for auto insurance, I better get the best rate, as if I had everything they were looking for on my non-existing Facebook account.

    Just like how they assume the best about you when you apply for a mortage and have no credit history because you don't use credit cards, and use a pre-paid phone, etc?

    Good luck with that.

    On the upside at least, if your someone who doesn't use facebook, you can hire someone to create a profile for you, and have them go around liking 'seatbelts'*1, non-alcoholic beer *2, MADD, Volvo Wagons *3, and making periodic posts saying you will be picking up the milk, bread, cheese, and organic lettuce, at the whole foods*4 at 321 Main Street, at 4:35 pm (*5), unless it is raining*6

    *1 - safety!
    *2 - non drinker
    *3 - boring and safe
    *4 - healthy!
    *5 - organized and precise
    *6 - because you don't make unnecessary trips if it is raining.

    * (indicating your are very health conscious)

  11. Ooh, excellent! by Just+Some+Guy · · Score: 4, Interesting

    Step one: Make a Facebook profile (either your first or an additional one) and add a few friends.
    Step two: Post lots of short updates matching their expected "safe driver" ruleset.
    Step three: Point your insurer at that account and enjoy lower premiums.

    I think this is an excellent idea from the insurers, and I encourage anyone I'm about to borrow money from to use the same process. Please.

    --
    Dewey, what part of this looks like authorities should be involved?
  12. Won a battle, lost the war ... by golodh · · Score: 2
    I'm fairly confident that this kind of data mining will become mainstream within a few years.

    A less charitable (but imho more realistic) view of Facebook's uncooperative attitude would be that Facebook objects to someone extracting value from their data without paying them first. And wants to make sure they're covered against legal fallout about the quality of the data they're providing. After all, they wouldn't want to be on the receiving end of a class action suit for not exercising due diligence in providing tamper-proof data.

    As to Facebook's "rules", look at e.g. LinkedIn. I'm quite certain that headhunters take people's LinkedIn profile into consideration and use it to co-determine whether to contact someone and who to recommend them to at what salary level. So why not Facebook? One might say it's because Facebook is not explicitly aimed at job-marketing yourself, but that's but an extra service (agreement) away.

    This sort of development would markedly increase the commercial value of Facebook's data.

    I therefore believe it won't be long now before Facebook launches something comparable, as a paid service. Lets call it the "Facebook Automatic Reference Transmission Service", whereby Facebook (for a fee) asserts to third parties that person ABC has maintined a Facebook presence and that the user's posts satisfy criteria XYZ. Whereby XYZ would be configurable by the party doing the asking (and paying Facebook's fees).

    1. Re:Won a battle, lost the war ... by AmiMoJo · · Score: 3, Informative

      In the UK where this insurer is based, businesses need permission to access this data. Facebook can't just sell it to them. They can do some targeting on behalf of advertisers, but they can't pass on the content of non-public posts or personal details.

      Voluntary black boxes for young drivers never really took off here either. They quickly got a reputation for being inaccurate, especially in cars with small engines. After people start getting shadow banned because they shared their Facebook posts this will go the same way.

      --
      const int one = 65536; (Silvermoon, Texture.cs)
      SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
  13. I just had a business idea by Opportunist · · Score: 3, Interesting

    And it's free for anyone wanting to take it because I'm, to be honest, too lazy to carry it out.

    Facebook optimizer.

    Like SEO, just for Facebook profiles. Want to pay less for your insurance? Be attractive to recruiters? Appear law abiding to law enforcement? Visit pimp my profile for the latest informations and our low, low prices!

    --
    We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    1. Re:I just had a business idea by Opportunist · · Score: 2

      You don't have Facebook? Even better! Join now and we'll make you the profile insurances, employers, probation officers and mothers-in-law dream of!

      Do have Facbook? No problem either. Just create a real profile and let us handle your "official you"!

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.