Chinese Consumer Group Has Asked Apple To Investigate 'a Considerable Number' of iPhone Shutdowns (businessinsider.com)

An anonymous reader writes:The China Consumers Association (CCA) has asked Apple to investigate "a considerable number" of reports by users of iPhone 6 and 6s phones that the devices have been shutting off and cannot be turned back on again, it said on Tuesday. The reported problems specifically involve users seeing their iPhones automatically shut off despite 50-60 percent battery levels, and the involuntary shutting off in room temperature or colder environments, as well as the inability to turn the cellphone back on despite continuous battery charging, the statement said. "In view that Apple iPhone 6 and iPhone 6s series cellphones in China have a considerable number of users, and the number of people who've reported this problem is rather many, China Consumer Association has already made a query with Apple," the association said in a statement on its website.

Comments

Had this same issue with my 6s in the USA

[JoeyRox]

Phone would randomly shutdown even though battery was 40%+ per the iOS UI. If I then tried to power it back up I would get the big charging icon, implying that the battery was completely drained. If I then charged the battery for just 5 minutes the phone would work fine and allow the battery to be discharged from its previously indicated 40%+ as expected. Based on my observations it appeared to be an intermittent problem with the power gauge firmware mistakenly detecting the battery as depleted and engaging the Li-Ion full-discharge protection logic as a result.

I brought mine to the Genius bar and of course all their battery diagnostics showed nothing wrong. Took three return attempts before they finally agreed to replace my phone even though it was still under warranty. This guy wasn't as persistent as me:

https://www.youtube.com/watch?v=_XCBydkR6dI

Re:Had this same issue with my 6s in the USA

[swb]

This happened to me once -- after a 40 minute drive with a 6+ connected to a decent (ie, brand name) USB car charger. I got out, used the phone to take a dozen pictures and when I got back into the car to email them my phone gave me a low power warning and indicated it was nearly dead. I connected it back to the charger and within minutes it was back to the correct charge level.

I've also had a couple of situations where the phone wouldn't go into charging mode at all, acting as if it was not connected to a charge source (and I tried 3-4 different adapters, including two Apple adapters). I finally figured out that powering it off completely and then restarting it resolved it.

Fortunately these have been unusual occurrences.

Re:Questions.

[WindBourne]

lets see.
iPhone 7 had several catch on fire, but all were in China. Hmmm.
Now, we see iPhone 6 having issues, but again, ONLY IN CHINA.

China's cold war with the west is being stepped up.

Regarding the knockoff jokes

[Mysticalfruit]

A coworker of mine went to China on vacation and bought one of these knockoff phones and holy crap, I had a hard time telling it apart from the real thing.
The thing that really surprised me was the cut of Android on it that had been skinned to look just like iOS. There was some serious work put into the product.
Clearly there's a huge market for these knockoffs.