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Comcast Takes $70 Gigabit Offer Away From Cities Near Chicago (arstechnica.com)

An anonymous reader quotes a report from Ars Technica: When Comcast brought its gigabit cable Internet service to the Chicago area in August, it gave customers in some parts of Chicago and nearby towns the option of subscribing for $70 a month -- half off the standard, no-contract price of $140. Though the $70 gigabit offer required a three-year contract, it came with unlimited data, which normally costs an extra $50 a month on top of the $140 no-contract price. For Comcast customers, this was a good deal. But Comcast didn't make the $70 offer available throughout the Chicago area, and now the company has restricted it even further. The offer remains available in parts of Chicago, namely Uptown, Grand Crossing, the Loop, and South Loop. But Comcast has stopped offering the $70 price in all nearby cities and towns where it was originally available. The $70 price was briefly offered in Arlington Heights, Naperville, Plainfield, Waukegan, Tinley Park, Batavia, and Bloomington in Illinois and in South Bend in Indiana. In those areas, the $140 no-contract price is now the only option for new gigabit cable customers. (People who signed up for the $70 deal before it was rescinded will still get it for three years, as they're under contract.) A Comcast spokesperson said the company had been "testing" the $70 promotion in certain areas of Illinois and Indiana but decided to stop the tests in most of them. It's not clear why Comcast stopped the tests in these cities and towns, but Comcast told Ars that it often changes its promotions and thus could expand the $70 deal to other areas or offer new discounts soon. However, there are no expansions of the $70 offer being announced right now.

79 comments

  1. Not at all surprising by nitehawk214 · · Score: 5, Insightful

    This is how cable companies work. They give big discounts to new customers, then fuck over their existing customers because they know its a duopoly (if not an outright monopoly) and rake in the cash.

    Oh, you are going to switch to Verizon? Hahaha, go right ahead. Once they start fucking you over you are not going to get any special deals to come back.

    --
    I'm a good cook. I'm a fantastic eater. - Steven Brust
    1. Re: Not at all surprising by Anonymous Coward · · Score: 0

      How fucking expensive can the basketball channel be?

    2. Re:Not at all surprising by the_Bionic_lemming · · Score: 3, Informative

      They never made the offer to the poor communities around here.

      In fact the offer was only made to richer and more prosperous cities around chicago, and I'm White and ive in Park Forest Il.

      LMAO, Naperville? A budget plan? I worked in Naperville, and drove past Very Expensive (over million) homes right next to the old downtown area.

      And here we have a choice between 50 bucks a month for at$t's lowest teir (with mandatory cable switch rental) or 50 bucks a month for low speed and having to call every six months to complain about being pushed up to 80 bucks a month.

      nothing cheaper. Unless you go with the fly by nights that use a "Fair Use Policy" that slows you down to 28.8 k if you're lucky.

      --
      _ _ _ Go for the eyes Boo! GO FOR THE EYES!
    3. Re:Not at all surprising by freeze128 · · Score: 3, Interesting

      Yes, this behavior is expected, but not for the very cynical reasons you give. You see, it's actually a *GOOD* thing that comcast is limiting its gigabit service to certain areas. Allow me to explain: In the past, comcast has sold its internet service everywhere it could. Since there is a finite amount of bandwidth in the universe, this means that they often oversold their internet service, and their customers suffered for it.

      Now that comcast has upgraded their peering connections, and has started to sell their gigabit internet (which has NO DATA CAP), they are doing the right thing, and preventing the overselling of their internet service. This is the behavior that we want to encourage.

    4. Re:Not at all surprising by PPH · · Score: 1

      Whatever happened to all that dark fiber companies were installing?

      --
      Have gnu, will travel.
    5. Re:Not at all surprising by ls671 · · Score: 1

      It became light insensitive because it wasn't used and nobody saw that coming...

      --
      Everything I write is lies, read between the lines.
    6. Re:Not at all surprising by Anonymous Coward · · Score: 0

      How much of that dark fiber is, or ever was, at your curb? I'm pretty sure there's none at mine.

    7. Re:Not at all surprising by Anonymous Coward · · Score: 0

      Let me guess; they took away the offer in majority Black neighborhood and therefore Comcast is racist?

      The offer remains available in parts of Chicago, namely Uptown, Grand Crossing, the Loop, and South Loop

      Uptown - 50% white, median income $40,000.
      Grand Crossing - less than 1% white, median income $30,000
      Loop - 60% white, median income $80,000
      South Loop - 45% white, median income $80,000

      Yeah, you're right on the money.

    8. Re:Not at all surprising by Anonymous Coward · · Score: 0

      I hate Comcast even more than Trump.

    9. Re: Not at all surprising by Anonymous Coward · · Score: 0

      Yeah fuking Comcast. Go back to Africa if you want to sell 70 a month fiber in America!

    10. Re: Not at all surprising by Joe_Dragon · · Score: 1

      CSN Chicago I think is $3-$5 a sub.

    11. Re:Not at all surprising by Anonymous Coward · · Score: 0

      Once they've undercut a few alternatives, installed themselves as the only game in town, or got around some FCC probes or taken the CFPB off their backs, the "tests" are completed and they start scamming everyone again, knowing it is safe to do so.

    12. Re:Not at all surprising by Chas · · Score: 1

      Uh. No. The Gig-E service still comes with a 1TB data cap unless you pay the extra $50/month.

      --


      Chas - The one, the only.
      THANK GOD!!!
    13. Re: Not at all surprising by Anonymous Coward · · Score: 0

      Until the companies that sell internet access are put under the "Internet As A Utlity" these thngs will continue.
      There probably should be a task force in each state to investigate both the finances and maintenance/upgrade requirements.
      Something lke a Publc Service Comisson should regulate them on a state-by-state basis, unless you want the Feds to screw things up.
      And the contract monopolies with municipalites should be outlawed.
      Of course, this shite always happens when politics, corporations, and large amounts of money are all mixing it up.

    14. Re:Not at all surprising by Anonymous Coward · · Score: 0

      Hi you pretentious cunt,

      FOAD.

      Hugs and kisses,

      Juan Epstein

    15. Re:Not at all surprising by Holi · · Score: 1

      Wait, if it HAS NO DATA CAP, then why do they charge and extra $50 for unlimited data?
      from the summary:
      "it came with unlimited data, which normally costs an extra $50 a month"

      --
      Sorry, teleporters just kill you and then make a copy. A perfect, soul-less copy.
    16. Re:Not at all surprising by jittles · · Score: 1

      This is how cable companies work. They give big discounts to new customers, then fuck over their existing customers because they know its a duopoly (if not an outright monopoly) and rake in the cash.

      Oh, you are going to switch to Verizon? Hahaha, go right ahead. Once they start fucking you over you are not going to get any special deals to come back.

      I actually just signed up for this $70 gigabit internet yesterday, as an existing Comcast customer. They said I was the first subscriber in my specific area. Perhaps they're limiting the number of sign-ups at that rate? I don't know. And I know for a fact that you can qualify as a new customer with comcast when you've not had service for 6 months. Don't get me wrong, I don't like the state of our internet in the US, either, and especially not the customer service of comcast, but you really don't have to make anything up. Comcast will shoot themselves in the foot without you helping.

    17. Re:Not at all surprising by Anonymous Coward · · Score: 0

      Welcome to how the world works. Don't have any money? We charge you for that. Have lots of money? Have some more!

    18. Re:Not at all surprising by cayenne8 · · Score: 1

      They never made the offer to the poor communities around here.

      And this surprises you why exactly???

      I mean, how many people in a poor neighborhood are going to be able to afford an extra $70/mo when they're already having problems affording the actual basic necessities in life, you know...food, shelter, etc....?

      --
      Light travels faster than sound. This is why some people appear bright until you hear them speak.........
    19. Re:Not at all surprising by cogeek · · Score: 1

      You forget, Internet access, cell phones, cable TV are all considered basic necessities these days. I truly do not understand how my entire generation and those before ours managed to survive without those things.

    20. Re:Not at all surprising by Anonymous Coward · · Score: 0

      shouldn't that be Epstein's Mom (I'm probably showing my age with that)

    21. Re:Not at all surprising by tlhIngan · · Score: 1

      You forget, Internet access, cell phones, cable TV are all considered basic necessities these days. I truly do not understand how my entire generation and those before ours managed to survive without those things.

      Well, cellphones replaced landlines, but phone service is considered a necessity, landline or cell. And it was even for your generation where people called other people and everyone was expected to be reachable at a phone number. Heck, it was so essential that they made landlines for public access (aka "payphones") so people could make a phone call. Cellphones have displaced these payphones. If you need to make a phone call and your cell battery is dead, it's almost impossible to find a phone you can use.

      These days, Internet access is also a necessity as many things can only be done online. In the past, you could do it over the phone or in person, but the latter is not available as offices close and get consolidated so you can no longer visit for support. If you're lucky, phone support might be available, but it's often farmed out to some call center in India handling dozens of companies. This leaves the only option as internet support - for downloadng materials, contacting support for many companies, applying for jobs. Hell, companies are even doing e-Billing where they send you bills by email, no more paper bills.

      In the past, we had many options. And they send bills through the mail, which many companies stopped doing as it's cheaper by email. So yes, in the past we survived because companies still gave options. They took then away with the Internet making it cheaper and faster to connect with people, thus leaving the old methods in the dust. Hell, getting a paper bill is often a chore because they can't even do it.

    22. Re:Not at all surprising by cogeek · · Score: 1

      The things considered basic necessities in the US are luxuries lots of other places: http://www.pewsocialtrends.org...

    23. Re:Not at all surprising by Anonymous Coward · · Score: 0

      Their charging a hefty sum for the connection and a hefty sum for data usage? Are the a ISP or a WISP? Pick a bloody business model and charge a reasonable rate! Someone should consider competing with Comcast but the prospects for competitors are pretty grim thanks to our government.

    24. Re:Not at all surprising by poofmeisterp · · Score: 1

      Whatever happened to all that dark fiber companies were installing?

      When Google backed off of their fiber expansion, well, I don't need to anything more. I was going to have gigabit (read: 500-700mbit) fiber near my place of living a year ago, now it's almost certainly not going to happen. MaBell stopped saying that expansion was happening and also stopped honoring non-FTTN requests the day before the Google slowdown news made it to /.

  2. Trump will stop this by Anonymous Coward · · Score: 0

    Save us Trump!

    1. Re:Trump will stop this by Anonymous Coward · · Score: 0

      Big rich guys making tons of money off the poor? Sounds like this is right up Trump's alley.

  3. Probably because they're already effectively by waspleg · · Score: 1

    raping everyone else and have no competition. Where I'm at, in Indianapolis, I'm already paying ~$70 for less than 10% of that speed with a cap... The only other option here is Uverse which is even worse and not fast enough for me.

    1. Re: Probably because they're already effectively by Anonymous Coward · · Score: 0

      Uverse here is shit. We have fiber right into our garage. It's basically unusable from 7-10am and 6pm to midnight. The back end must be overloaded.

    2. Re:Probably because they're already effectively by Anonymous Coward · · Score: 0

      I'm in West Virginia and I get 250Mb/s for $70 from Comcast. I don't feel like I'm being sexually assaulted by them either.

  4. In Detroit they're starting us at $140 by Anonymous Coward · · Score: 0

    We didn't even get a promotion. I guess that's fair considering the hazard pay involved for being brave enough to cross our property line. ;)

  5. Sale ends - News at 11! by JoeyRox · · Score: 4, Insightful

    Hate to be snarky but is it really news that a temporary offer on discounted internet service is no longer available?

    1. Re:Sale ends - News at 11! by msauve · · Score: 4, Insightful

      It is to the person who submitted the article, who is now pissed that they didn't take the offer when it was available. It's not news, or even interesting, to anyone else.

      --
      "National Security is the chief cause of national insecurity." - Celine's First Law
    2. Re:Sale ends - News at 11! by Anonymous Coward · · Score: 0

      Reminds me of the lyrics of "Sound of Silence"

      What we have here is "People talking without speaking", and it is a good idea to heed the warning in that song, because talking without regard to your audience puts the talker in a place where they feed their ego at the expense of other's time.

      Of course the song also covers people listening without hearing, but that's a phrase for another day.

    3. Re:Sale ends - News at 11! by Anonymous Coward · · Score: 0

      I think this relates to Google's recent announcement that it's plans to extend Google Fiber into Chicago are now on hold indefinitely. There is now very little competition on the horizon for ComCast.

    4. Re:Sale ends - News at 11! by thegarbz · · Score: 1

      Actually to those of us who don't live in the USA, watching you guys get screwed over by corporations is most definitely interesting. For the benefit of our international readers could you explain the concept of data that is not unlimited? It's such a foreign concept in much of the world.

  6. GEE FUCKING WILIKERS by Anonymous Coward · · Score: 0

    Maybe it's because they are in markets where Google isn't competition anymore, you dumbfuck dipstick BeauHD

    1. Re:GEE FUCKING WILIKERS by Anonymous Coward · · Score: 0

      go fuck yourself dude. why come here if you're just going to shit on the articles and the contributors?
      you seem to be the dumbfucking dipstick you grundle licking troll.

  7. In Seattle... by 110010001000 · · Score: 1

    ...I get 1Gbps at $60 per month. I guess I am lucky to live in such a city with such a good city council that implemented the Director Rules properly.

    1. Re:In Seattle... by Anonymous Coward · · Score: 0

      Not everyone lives in Amazon City.

  8. Where are the open markets? by buss_error · · Score: 1

    We keep hearing one political party chant "free markets" and "get big government off our backs!" - yet, where are their actions to implement their words?

    --
    Necessity is the plea for every infringement of human freedom. It is the argument of tyrants; it is the creed of slaves.
    1. Re:Where are the open markets? by Anonymous Coward · · Score: 0

      Kansas City?

      The fallacy is that no matter where you live, you will get the best schools, or the best Internet. One may be forced to make compromises, but it is your choice which compromise to accept.

    2. Re:Where are the open markets? by Anonymous Coward · · Score: 0

      Their actions are continually implementing their words, enriching shareholders at the expense of you and me. Cable TV will probably cost $400 a month by 2020.

    3. Re:Where are the open markets? by Anonymous Coward · · Score: 0

      The actions were lobbying and bribes

      Their words were "this was just a test"

      And what they wanted was an unregulated monopoly.

    4. Re:Where are the open markets? by CrimsonAvenger · · Score: 2

      We keep hearing one political party chant "free markets" and "get big government off our backs!" - yet, where are their actions to implement their words?

      Being blocked by the political Party that controls Chicago? And the State of Illinois?

      Completely irrelevant to this case, however. A limited time discount is ending. They do that - that's what "limited time" means....

      --

      "I do not agree with what you say, but I will defend to the death your right to say it"
    5. Re:Where are the open markets? by Anonymous Coward · · Score: 0

      It's all locker room banter to them. If Comcast pays them a few thousand dollars suddenly that Municipal ISP in the next county is getting blocked by zoning laws.

  9. They cancelled in neighborhoods where the truck by Anonymous Coward · · Score: 1

    ...returned with bullet holes in it. They don't really care about the employees, but the CEO has this thing for the trucks...

    1. Re:They cancelled in neighborhoods where the truck by budgenator · · Score: 1

      ...returned with bullet holes in it. They don't really care about the employees, but the CEO has this thing for the trucks...

      Aren't most Independent Contractors?

      --
      Apocalypse Cancelled, Sorry, No Ticket Refunds
  10. Re: They cancelled in neighborhoods where the truc by Anonymous Coward · · Score: 0

    As it should be. People will self repair if not too badly injured. The trucks... Have you seen body shop estimates recently?

  11. They mention south bend, IN but that's BS by FictionPimp · · Score: 2

    We just (and I mean in the last month) got access to 1gbps internet from comcast in our area. There was no special price, if there was I would have gotten it, I was one of the first installs.

    1. Re:They mention south bend, IN but that's BS by Anonymous Coward · · Score: 0

      I made a comment in the same vein about Detroit yet you get modded up and an Anon scrub like myself gets ignored. That's why I don't subscribe to the slashdot club of registered users. You guys only look after your own and I don't feel like being apart of a club of elitest douchebags.

    2. Re:They mention south bend, IN but that's BS by Anonymous Coward · · Score: 0

      Just out of curiosity, what do you do with 1gbps connection? On the 50mbps I can stream netflix, work and do all the other things I need to do. I doubt that there are even consumer facing sites that can saturate such connection. I guess one can fire off 10 BitTorrent clients but there is hardly any movies worth watching these days. Even if I say wanted to binge watch game of thrones downloaded from BitTorrent (which I do not), one can easy download two episodes while watching the first one. I just checked and the episodes are about 350MB which should be finished in 20 minutes or less on 50mbps connection. I guess maybe one gets such connection for the bragging rights?

    3. Re:They mention south bend, IN but that's BS by Kozar_The_Malignant · · Score: 1

      And yet you're whining about being ignored....

      --
      Some mornings it's hardly worth chewing through the restraints to get out of bed.
    4. Re:They mention south bend, IN but that's BS by ixidor · · Score: 1

      its the accompanying upload speed. think things like owncloud, plex. allowing remote streaming. 50 down, 10 up, wont stream remotely to good.

    5. Re:They mention south bend, IN but that's BS by FictionPimp · · Score: 1

      It's a combo of many things.

      4K video streaming (26mbps per stream recommended)
      Multiple users (each wifi device can get 150-300mbps)
      Upload speed (everything lives in the cloud now)
      Improved support from comcast (they actively monitor my connection and have proactively fixed issues)
      More overhead to handle congestion (when I had 150mbps I'd sometimes slow down to 50-75mbps, now I slow down to 500-600mbps)
      I get a stipend from work (so it's about as expensive as the 50mbps plan)
      Big numbers on speed tests (So I feel like a big man)

    6. Re:They mention south bend, IN but that's BS by Anonymous Coward · · Score: 0

      ^ douches looking after their own. Thanks for proving my point. No wonder this community remains stagnant when it's one giant circlejerk instead of encouraging and inclusive. This was hardly the first time I've seen this sort of thing happen to both myself and others and last night I felt like speaking up only to be slapped down like a plebe by Kozar. Sorry I'm not sorry!

    7. Re:They mention south bend, IN but that's BS by budgenator · · Score: 1

      Nobody wastes Mod Points on Anonymous Cowards, most rarely reply to ACs. If you want a conversation, login, otherwise you're just background noise. The only exception is if you're revealing some insider information you don't want traced back to you.

      --
      Apocalypse Cancelled, Sorry, No Ticket Refunds
    8. Re:They mention south bend, IN but that's BS by Anonymous Coward · · Score: 0

      just as a tangent, you should probably update you sig to 2020.

    9. Re:They mention south bend, IN but that's BS by SScorpio · · Score: 1

      I thought Comcast's 1Gbps service still only had 40-50Mbps up. AT&T offers 1Gbps up and down with their fiber, though you are forced to use their equipment.

      I don't normally max out the line, but have a real upload speed is nice for online backup services.

    10. Re:They mention south bend, IN but that's BS by Anonymous Coward · · Score: 0

      What do you even do with 1gbps?

      I have 150mbps, and rarely manage to tap that out, maybe a big OS update from Apple will nail it for a few minutes, thats about it. We could happily exist with 20 to 30mbps.

    11. Re:They mention south bend, IN but that's BS by Anonymous Coward · · Score: 0

      Why should I attach a name to what I say? My name is not important. The date I created an (unnecessary) account is irrelevant. My user ID# is meaningless. What I post is what's important, and myopic, tribal people like yourself care more about the names and the numbers. It's poor culture and poor design decisions that make places like Slashdot and Reddit become riddled with echo chambers, trolls, and people who just want sweet Internet points.

      Give me one solid, rational reason to sign up for Slashdot. The software already allows me to comment, and any website requiring an account to comment is decidedly not interested in promoting discussion or the exchange of ideas.

  12. Napertucky by PopeRatzo · · Score: 1

    As a lifelong Chicagoan, I can tell you that giving Naperville gigabit ether and unlimited data is a bad idea.

    --
    You are welcome on my lawn.
  13. why not the mt prospect super headend systems? by Joe_Dragon · · Score: 1

    why not the mt prospect super headend systems?

    Unless it can't take the load as it is also the master headend for NW area.

  14. Because they see the writing on the wall by aldousd666 · · Score: 1

    When they know that people will be able to buy AT&T's streaming TV option and all they need is internet, but they will still want that 4k... they have to make sure people still give them their cut. This business model will eventually fail, and be replaced by one that settles for a smaller cut... but in the meantime... lookout. It's similar to death throes.

    --
    Speak for yourself.
  15. I've got gigabit in Crest Hill, IL by Chas · · Score: 1

    Previously I was on their 150/20 service.

    Now I'm pulling about 980/40 (Couldn't justify $300/month for bi-directional 2GB.)

    I'm paying about $15/more a month than I would have been paying after the first year of the lower speed service (because you can't currently BUY a DOCSIS 3.1 modem, so there's rental fees).

    I was never actually offered the $70 price.

    Now, ask me if I have a problem with what I'm paying.

    Nope.

    Would I be happier if it were at a lower price point? Sure! I'm cheap! But if I have to pay $150 a month after everything for gig service? I'll take it. More important to me is the 40MB upstream speed. I work from home a lot. And I have to push files to our main office in Texas as well as to occasional clients. The faster I can push stuff to people, the better.

    --


    Chas - The one, the only.
    THANK GOD!!!
  16. Ah, that $70 is rather expensive by Anonymous Coward · · Score: 0

    I got 1/1Gbit for 25€ thanks to strict government regulations. Suck it.

  17. Not many actually need this speed by Anonymous Coward · · Score: 1

    The same reason Google has slowed fiber expansion is the same reason Comcast has done the same with it's high speed product. People don't really need that kind of speed for internet access. Anyone who has download speeds constant above 30 mbps should be fine with any content they want to download. I ended up being talked into a faster package myself from Comcast but only because the teaser rate made sense. I won't miss the added speed when I revert back to my previous speed in a year. Unless you have a lot of users sucking bandwidth all at the same time, I think most people now realize your over paying for speed you'll never need.

  18. Response to costs or money grab? by sabbede · · Score: 1

    After all, it is a major upgrade that likely requires replacing a lot of hardware, including the cabling. But it's Comcast, and they've never been accused of insufficient greed. Like when they tried to rip me off by "raising" a cap that didn't exist.

  19. What the Comcast rep meant to say by ausekilis · · Score: 1

    "Due to the overwhelming demand for our 1Gbps service at the $70 price point, we established that consumer *do not* want to spend $70 and would rather spend $140 for our great service."

  20. Well yeah by HalAtWork · · Score: 1

    Competition springs up, offer deep discounts until competition folds, remove discounts. Profit.

  21. Reasons by Anonymous Coward · · Score: 0

    The real reason is probably that they feel Google fiber is no longer a threat and that with Trump being elected neither is the FCC.

  22. Translation by clonehappy · · Score: 1

    $70 offer still available where Comcast faces competition from WOW or RCN.

  23. Fuck Comcast by Anonymous Coward · · Score: 0

    Just fuck 'em.

  24. They offered it in Bloomington, IL? by Anonymous Coward · · Score: 0

    I live here in Bloomington IL, am a Comcast customer, and that's news to me. Never advertised AFAIK.
    What HAS happened, is that powers that be built out the town for fiber, and there are several fiber providers in town. It's a natural outgrowth to Bloomington being the headquarters of State Farm Insurance with massive data facilities here. We have a fiber line that was laid right across the street from our office. But all of the fiber sellers in town require you to pay the last x feet of buildout which can hit thousands very easily. And it wouldn't surprise me that Comcast offers it only to those directly adjacent to a fiber line / not even across the street.

    1. Re:They offered it in Bloomington, IL? by Anonymous Coward · · Score: 0

      I also live here and had no clue. I work from home and would have been all over this. Ugh

  25. The nerve! by Anonymous Coward · · Score: 0

    While we are at it, screw Popeyes. They were offering a bucket of chicken for 8.99 and now they rescinded that offer and its 11.99 . Bunch of jerks they are.