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cURL Author Is Getting Tech Support Emails From Car Owners (daniel.haxx.se)
AmiMoJo writes:
The author of the popular cURL utility has been receiving requests for help from frustrated car owners having difficulty with their infotainment systems... [B]ecause his email address is listed on the "about" screen, as required by the cURL license, some desperate users are reaching out to him in the hopes of finding a solution.
It sounds annoying to receive complaints like "why there delay between audio and video when connect throw Bluetooth and how to fix it." But though he rarely answers them, Stenberg writes that "I actually find these emails interesting, sometimes charming and they help me connect to the reality many people experience out there."
In a post titled "I have toyota corola," Stenberg says "I suspect my email address is just about the only address listed. This occasionally makes desperate users who have tried everything to eventually reach out to me. They can't fix their problem but since my email exists in their car, surely I can!"
It sounds annoying to receive complaints like "why there delay between audio and video when connect throw Bluetooth and how to fix it." But though he rarely answers them, Stenberg writes that "I actually find these emails interesting, sometimes charming and they help me connect to the reality many people experience out there."
In a post titled "I have toyota corola," Stenberg says "I suspect my email address is just about the only address listed. This occasionally makes desperate users who have tried everything to eventually reach out to me. They can't fix their problem but since my email exists in their car, surely I can!"
Why can't we just have a line-in input on a 3.5 mm jack as part of every damned car audio system? (Spare me the iPhone jokes.) My car has one that's in the center console along with a lighter plug, so I can actually power my Bluetooth audio receiver and connect it to the aux input. It's great. But when I rent a car, they all seem to have dropped the aux input. Bluetooth is good, but it's not that good yet.
Shouldn't you be telling yourself not to feed the trolls now.