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Pebble Gets Acquired By Fitbit - Ends Production and Ceases Support Of Its Existing Lineup of Smartwatches (getpebble.com)

Reader phorm writes: In a notice to Kickstarter backers, pebble has stated that -- following the acquisition by Fitbit (official now) -- they will no longer promote, manufacture, or sell devices. Further, while existing functionality may continue, it is likely to be degraded and warranty support will no longer be provided. This includes any recently shipped Pebble models. For those that were eagerly awaiting shipment of Pebble Time 2 and other newer devices, those devices will not ship at all. Pebble has indicated refunds will be made within 4-8 weeks. Those expecting their money may not want to hold their breath, however, because a contradictory statement made by to backers by email says that refunds will be made via Kickstarter by March 2017.Fitbit said it is only purchasing software assets from Pebble.

5 of 193 comments (clear)

  1. Re:Warranty Support? by Anonymous Coward · · Score: 2, Insightful

    It's not purchasing the company, just some engineers and software. The company is disappearing.

  2. Sad by WoodburyMan · · Score: 5, Insightful

    I backed the original Pebble, then later the Pebble Time Steel. I had backed the Pebble Time 2, and I am HIGHLY disappointed with both Pebble and Fitbit for not honoring those pledges. Even with degraded support or updates, I would have loved to have what I paid for. And shame on Fitbit for not honoring support or warranty for the company they are buying. The worst of it is there are users with BRAND NEW Pebble 2 devices, only days old, that now have no warranty and no support period. What's even worse is that there are no other comparable smart watches. I'm one of the few that love smart watches, despite the current trend and downfall of many of them, as I've owned them going back to Calculator Watches, then Fossil Abacus PalmOS 4.x watch, and many others. I tried a Android Wear watch but grew dissatisfied with it as the battery on both those and Apple watches in most cases do not even last a full day and are now *always on* display like ePaper watches are. I tried a Fitbit way back, as a health monitoring before they added step counters into Pebble. I hated it, and got it returned after the device stopped working a month or two later. This only solidifies my opinion of "Never again Fitbit"

    1. Re:Sad by Tukz · · Score: 5, Insightful

      And shame on Fitbit for not honoring support or warranty for the company they are buying.

      But they're not buying the company.
      This is from TFA: "We have made the tough decision to shut down the company and no longer manufacture Pebble devices"

      Sounds like they sold software right to FitBit and are shutting Pebble down.

      --
      - Don't do what I do, it's probably not healthy nor safe. -
    2. Re:Sad by hey! · · Score: 3, Insightful

      Well, I dunno. It seems like blaming Fitbit for Pebble's financial failure.

      Let's take a consequentialist view of matters. If the rule is you have to buy the whole business and continue to operate it, even though it's losing money, Pebble goes out of business and it's customers and debt holders suffer. If you can sell of just the good bits without the obligation to continue running the failing as before, the customers suffer but the debt holders get some relief. Which approach is better?

      --
      Post may contain irony: discontinue use if experiencing mood swings, nausea or elevated blood pressure.
  3. Re:New type of Kickstarter scam by mlyle · · Score: 4, Insightful

    More like.. go bankrupt but partially manage to pay off your bank debt by selling some assets to FitBit.