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Watchdog Group Claims Smart Toys Are Spying On Kids (mashable.com)

The Center for Digital Democracy has filed a complaint with the Federal Trade Commission warning of security and privacy holes associated with a pair of smart toys designed for children. Mashable reports: "This complaint concerns toys that spy," reads the complaint, which claims the Genesis Toys' My Friend Cayla and i-QUE Intelligent Robot can record and collect private conversations and offer no limitations on the collection and use of personal information. Both toys use voice recognition, internet connectivity and Bluetooth to engage with children in conversational manner and answer questions. The CDD claims they do all of this in wildly insecure and invasive ways. Both My Friend Cayla and i-QUE use Nuance Communications' voice-recognition platform to listen and respond to queries. On the Genesis Toy site, the manufacturer notes that while "most of Cayla's conversational features can be accessed offline," searching for information may require an internet connection. The promotional video for Cayla encourages children to "ask Cayla almost anything." The dolls work in concert with mobile apps. Some questions can be asked directly, but the toys maintain a constant Bluetooth connection to the dolls so they can also react to actions in the app and even appear to identify objects the child taps on on screen. While some of the questions children ask the dolls are apparently recorded and sent to Nuance's servers for parsing, it's unclear how much of the information is personal in nature. The Genesis Privacy Policy promises to anonymize information. The CDD also claims, however, that My Friend Cayla and i-Que employ Bluetooth in the least secure way possible. Instead of requiring a PIN code to complete pairing between the toy and a smartphone or iPad, "Cayla and i-Que do not employ... authentication mechanisms to establish a Bluetooth connection between the doll and a smartphone or tablet. The dolls do not implement any other security measure to prevent unauthorized Bluetooth pairing." Without a pairing notification on the toy or any authentication strategy, anyone with a Bluetooth device could connect to the toys' open Bluetooth networks, according to the complaint.

70 comments

  1. Ahh by Anonymous Coward · · Score: 0

    So exactly like Microsoft does with Windows 10 and Xbox One. Why aren't they cracking down on those?

    1. Re: Ahh by Anonymous Coward · · Score: 3, Informative

      No, it doesn't. Xbox and Windows 10 both require keyword activation, which occurs on the device itself and not over the Internet, to open the gateway to Microsoft's NLP service. These toys apparently skip that important step and record EVERYTHING.

    2. Re:Ahh by Anonymous Coward · · Score: 0

      Because Genesis and I-QUE don't have their tonuges uvula-deep between the NSA's sweaty butt cheeks like Microsoft does. If you want to get away with selling spyware, you have to partner up with Total Information Awareness first.

    3. Re: Ahh by justthinkit · · Score: 2

      As does Hello Barbie

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      I come here for the love
    4. Re: Ahh by Anonymous Coward · · Score: 0

      When you salt your comments with extremely vulgar imagery, you just turn off people who might agree with you.

    5. Re: Ahh by Anonymous Coward · · Score: 0

      And how does it recognize that keyword? That's right, by listening to everything all of the time. You're naive if you thinking MS isn't storing all of that audio.

    6. Re: Ahh by TheRaven64 · · Score: 1

      Typically, these things use a very low-power DSP to recognise the pattern of plosives and sonorants that match the trigger word. They keep a very small ring buffer of audio and wake up a more power-hungry chip if there's a possible match. They won't record all of the audio, because it would be too power hungry and they won't stream it all to a remote server because the bandwidth costs would be too high.

      --
      I am TheRaven on Soylent News
    7. Re: Ahh by dcw3 · · Score: 1

      Not disagreeing with the rest of your comment, but streamed voice grade audio requires very little bandwidth.

      --
      Just another day in Paradise
    8. Re: Ahh by TheRaven64 · · Score: 1

      From one device, you're right. From a few tens of thousands or more, it does, and the costs of storing it all on the server add up very quickly. Even if it's only 9.6Kb/s (enough for telephony), ten thousand users adds up to around 100MB/s, or about 7.7 TB/day. With a million users, that's a pretty difficult cost to justify.

      --
      I am TheRaven on Soylent News
    9. Re: Ahh by Anonymous Coward · · Score: 0

      Microsoft has enough bandwidth and money to easily to this.

  2. been there done that by ct_zero_interupt · · Score: 0

    didn't CSI Cyber use this idea as a story line?

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    1. Re:been there done that by Opportunist · · Score: 0

      You're really admitting watching that show here?

      Throw your geek card into the shredder provided on your way out, please.

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    2. Re:been there done that by silentcoder · · Score: 2

      There actually IS such a show ?

      --
      Unicode killed the ASCII-art *
    3. Re:been there done that by Opportunist · · Score: 1

      Yes. I couldn't believe it either. What I could deduce from the trailer I had to endure was that it's apparently the current Las Vegas crew with some computer crime angle. The trailer was cringeworthy enough that I didn't want to see more.

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    4. Re:been there done that by TheCastro1689 · · Score: 1

      It was quickly cancelled, and the Dawson was in it!

    5. Re:been there done that by TheCastro1689 · · Score: 1

      An aside, after seeing a preview and hearing the tech talk I decided to never watch it.

  3. Damn you Woody! by Anonymous Coward · · Score: 0

    Pixar studios will take them to court for copyright infringment.

  4. Really? by Anonymous Coward · · Score: 0

    Nawwwww really?

  5. Re:Trend whores get what they deserve. by Anonymous Coward · · Score: 2, Funny

    There's no good reason for a fucking doll (or refrigerator or thermostat or dog bowl or...) to have goddamn internet access.

    As a dog, I agree with you on everything except the dog bowl.

  6. Re:Trend whores get what they deserve. by Anonymous Coward · · Score: 2, Funny

    No, you are a cow. Cows say Mooo. Moooo! Moooo! Moooo Cows Mooo! Mooo you internet connected cow!

  7. AI will replace your children by Anonymous Coward · · Score: 0

    They're listening. They're learning. They're coming.

    1. Re:AI will replace your children by Ol+Olsoc · · Score: 2

      They're listening. They're learning. They're coming.

      They're at least breathing pretty damn hard.

      --
      The shepherds did so well protecting the flock that the sheep no longer believed that wolves existed.
    2. Re:AI will replace your children by PopeRatzo · · Score: 3, Funny

      AI will replace your children

      At least the AI won't bring some fruity hipster with a man-bun over to the house for Thanksgiving like my daughter recently did. I mean, he was a nice enough guy and all, but he seemed a little low-T if you catch my drift. I tried to get him to watch football or go out back and play mumblety-peg or strip down to our briefs and try out some wrestling moves, but he demurred. He also wouldn't eat any of the turducken, saying that he was some kind of vegan or something. I mean, what the fuck is that all about? When I was his age, I lived on raw hamburger and Skoal Long Cut.

      I guess my dream of my daughter marrying a first-round draft pick out of Alabama or something is just about gone. Well, it is what it is. Kid's will break your goddamn heart. you know?

      --
      You are welcome on my lawn.
    3. Re:AI will replace your children by Anonymous Coward · · Score: 1

      > At least the AI won't bring some fruity hipster with a man-bun over to the house for Thanksgiving like my daughter recently did

      Oh, brother, you're bringing me back to my youth. A cute enough, rambunctious girl I'd gotten into various trouble with brought me home to meet her parents. I did the dishes: I chatted politics (not football!) with her dad, and discussed my sports. (SCA sword and shield combat at the time.) And we discussed that I was an emancipated minor, accepted to MIT the coming year.

      The folks wanted me to visit again that weekend. Girl never talked to me again.....

    4. Re:AI will replace your children by Anonymous Coward · · Score: 0

      As a man-bun wearing hippy, (some years ago), I love your story! I'll never forget meeting my wife's dad and him remarking "Well at least he has a job. That's better than she's done before!". Now years later... with a haircut, an even better job, home, kids, etc I guess we can only look back at such moments as 'merely a phase'. Now where'd the hell I put my yoga mat & tofurkey!?!

      PS:
      > Kid's will break your goddamn heart. you know?
          Yeah I experience that daily now O.o

  8. PizzaGate! by Tablizer · · Score: 1

    This is all part of PizzaGate's grand kid swiping scheme. I just knew it!

  9. Re:Trend whores get what they deserve. by Imrik · · Score: 1

    I can see an argument for being able to adjust the temperature of my house before I get home on the rare occasion I'm getting home at an unusual time. I wouldn't get a connected thermostat just for that though.

  10. Finally . . . by Anonymous Coward · · Score: 0

    . . . "Think of the children!" is now used for something good.

    By all means, crack down on spyware. Boycot if necessary.

  11. Gotta say by JustAnotherOldGuy · · Score: 4, Interesting

    I've got to say, this seems creepy to me. It's not just spying on kids, it's spying on whoever is in range. It's basically an open mic in your home, transmitting to god knows who.

    Who knows what kind of conversations it might overhear, or how it might be mined for incriminating information. Or how something innocuous might be misinterpreted as grounds for an investigation by the police, CPS, the FBI, etc etc.

    I'd bet my ass it's easy to hack to act as a remotely controllable audio bug by anyone with nefarious intent.

    Even worse, who's to say the stream couldn't be modified to make it seem like it "heard" child abuse, criminal activity, domestic violence, drug dealing...the possibilities are endless. How would you dispute a recording from one of these things where you were supposedly heard discussing (or confessing to) illegal activity? How would you prove it wasn't real?

    If I was paranoid, I'd say that some intelligence organization is pushing these kinds of things in order to establish a covert surveillance network that could be used for all sorts of evil shit. But that's crazy, right? The CIA/FBI/NSA would never want a bunch of microphones in everyone's home, right?

    --
    Just cruising through this digital world at 33 1/3 rpm...
    1. Re:Gotta say by CrimsonAvenger · · Score: 1

      On the plus side, think of the opportunities for yanking their chains!

      Me: Hey, wife! Did you use up the cocaine without replacing it?? You KNOW you're supposed to get more if you use up the last of it!

      Wife: Husband, I haven't touched the coke in weeks. Either the kids or the dogs are getting into it. Or you're just blacked out from when you used the stuff up. In any case, there's still plenty of Ecstacy and Heroin, so I don't see what you're getting so excited about....

      ***and on and on for ten minutes or so, before turning to the football scores.....

      --

      "I do not agree with what you say, but I will defend to the death your right to say it"
    2. Re:Gotta say by Anonymous Coward · · Score: 0

      Yanking their chains? Given the well-known sense of humor of those 3-letters agencies, you're the one who will be yanking a chain soon enough, the one with the iron ball at the other end.

    3. Re:Gotta say by JustAnotherOldGuy · · Score: 1

      On the plus side, think of the opportunities for yanking their chains!
      Me: Hey, wife! Did you use up the cocaine without replacing it?? You KNOW you're supposed to get more if you use up the last of it!
      Wife: Husband, I haven't touched the coke in weeks. Either the kids or the dogs are getting into it.

      Yeah, after the feds get done tossing your house, confiscate all your shit, put your kids into foster care, and after you bond out of jail, it'll be a hilarious story to tell at the lawyer's office!

      --
      Just cruising through this digital world at 33 1/3 rpm...
    4. Re: Gotta say by Anonymous Coward · · Score: 0

      On the other hand, if you have a lawn and want to plant potatoes, saying there is a gun in the ground will get said lawn plowed for free

    5. Re:Gotta say by Anonymous Coward · · Score: 0

      Not gonna happen, because if they do that, then at some point they're going to have to stand up in court and admit to where the evidence came from. If the feds are going to all this trouble to build a covert surveillance network, they are so not gonna blow its cover on a few penny-ante drug busts.

      No, you're going to have to come up with some way more exciting crimes than that, if you want to attract that sort of attention.

    6. Re:Gotta say by DeathElk · · Score: 1

      How so? Assuming the husband and wife in this scenario were spinning shit and don't actually have illegal drugs, any raid would prove fruitless. Indeed, wouldn't a raid require a warrant, thus giving away the source of intelligence, that being the toy shaped listening device?

      Now, if the husband and wife in this scenario were to, say, jokingly discuss a pending act of terrorism, I'm sure the next stop would be G-Bay. No need to divulge any intelligence sources. Scary.

    7. Re:Gotta say by Opportunist · · Score: 1

      TLAs don't like being shown that they're stupid, and they have ways to make you pay for their stupidity.

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    8. Re:Gotta say by Anonymous Coward · · Score: 0

      I've got to say, this seems creepy to me. It's not just spying on kids, it's spying on whoever is in range. It's basically an open mic in your home, transmitting to god knows who.

      So is Cortana, and Alexa, and Siri, and "OK Google," and Xfinity has some voice-controlled stuff now, and Samsung TVs have been caught transmitting audio back to the mother ship... People are voluntarily buying these gadgets up by the millions and putting them in their homes. There's a woman filing a lawsuit because she bought some kind of IoT dildo and was shocked, just shocked to find out it phoned home with data about how she used it. Like, why the hell does your dildo need to be connected to anything but a battery?

      I don't think society cares anymore, or maybe I have it backwards and they don't care yet. We need a good leak. I can't wait until someone dumps a few hundred gigs of highly sensitive audio snippets, correlated to peoples' email addresses or Facebook accounts. Maybe at that point, people will wake up and pay attention.

      If I was paranoid, I'd say that some intelligence organization is pushing these kinds of things in order to establish a covert surveillance network that could be used for all sorts of evil shit.

      That isn't paranoia, that's rationality.

    9. Re:Gotta say by Anonymous Coward · · Score: 0

      ... It's basically an open mic in your home, transmitting to god knows who.

      Yup! Just like a smart TV if it has an Internet connection. Just like some smartphones, and some computers. Anywhere there's a microphone connected to a pipeline that goes outside your home, it can be (ab)used to spy on you, and probably will be at some point.

    10. Re:Gotta say by Anonymous Coward · · Score: 0

      Like, why the hell does your dildo need to be connected to anything but a battery?

      So that it can be remotely controlled by another person, of course. They're rather popular with camgirls.

    11. Re: Gotta say by Anonymous Coward · · Score: 0

      Parallel Construction

    12. Re:Gotta say by sjames · · Score: 1

      I'm sure if they shop around they can find a rubber stamp somewhere. Then they'll come in and literally rip the sheet rock off the walls looking for drugs. Then they'll leave without so much as a vague grunt of apology haven broken literally everything in the house. Be sure to board your pets with friends first if you don't want them shot. Probably should send the kids off too, just to be safe.

    13. Re:Gotta say by sjames · · Score: 1

      Once they've broken everything you own and emptied your wallets and jewelry box, they'll magnanimously let you "off the hook".

  12. Of course they do. by techno-vampire · · Score: 3, Insightful

    They're a watchdog group. Their whole reason for existence is to spot things like this and call attention to them, even if there isn't really a problem. I'm not saying that they're making this up, but I'd take any claims like this with a grain of salt until there's some outside confirmation.

    --
    Good, inexpensive web hosting
    1. Re:Of course they do. by Dutch+Gun · · Score: 2

      We learned not to long ago that many Smart TVs just transmit everything they hear to a remote server in the clear. How many IoT devices are compromised already and are now being used as little attack droids? How about those Sony security cameras with built-in backdoors that was uncovered recently?

      These days, your default assumption should be that any internet-connected device has zero concerns for your privacy, and is probably insecure enough to be placed immediately on a botnet as soon as any criminal cares to make the slightest attempt to compromise it. Why exactly would you think that children's toy manufacturers would do so much better when so many other IoT makers have been failing miserably to protect user privacy and security?

      --
      Irony: Agile development has too much intertia to be abandoned now.
    2. Re:Of course they do. by Anonymous Coward · · Score: 0

      Nuance, and their purchased company Vlingo, rely on recorded speech and successful transcription and user corrections of the speech to build up their vocabulary and tune their speech-text algorithms. *Of course* they preserve the original speech for this purpose. And yes, the security of the archives of such recorded speech against badly justified subpoenas or warrants is a complete joke. At last look, they *pretended* to be unable to retrieve it, but had employees with administrative tracking speech to individual phones from their transcription services "for debugging purposes".

    3. Re:Of course they do. by AmiMoJo · · Score: 1

      The real problem is that companies feel like they can do pretty much anything as long as they bury it in a 90 page EULA somewhere. No need to put "this toy transmits everything you say to us, and we use it to sell you more shit, and sell your details on to other companies" on the box, just hide it on page 36 and most consumers won't even find out about it.

      IoT is ripe for some strong regulation. I'd suggest mandatory notifications when vulnerabilities are discovered, unpatched firmware = full refund, and mandatory icons on the box when the device violates your privacy in any way. Oh, and the EULA must be printed on the outside of the box in minimum 16pt font.

      --
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    4. Re:Of course they do. by Anonymous Coward · · Score: 0

      Disagree. When it comes to companies skimping on security to the detriment of the customers/users, we have seen too many abuses. The only rational default assumption at this point (if you want any chance of keep your data secure) is to assume everything is vulnerable and plan from there. Hope for the best, plan for the worst.

  13. Echo by Patent+Lover · · Score: 1

    Same thing, except marketed to adults.

    1. Re:Echo by Anonymous Coward · · Score: 0

      Yup, I am not allowing one of those things in my house.

  14. Do you mean cameras taking pictures... by Anonymous Coward · · Score: 0

    at random of children's rooms could turn out badly? But seriously, I'm still pissed that pictures of my preteen great-nieces were taken.

  15. It's just a synonym by jabberw0k · · Score: 2

    Instead of "Smart" just say "Treacherous" -- as in, treacherous appliances, treacherous toys, and treacherous "telephones" which are entirely treacherous computers that give you only the flimsiest illusion of control.

  16. Obligatory Simpsons did it! by antifoidulus · · Score: 2
  17. I may be old, but... by PopeRatzo · · Score: 4, Funny

    At least my Lincoln Logs never spied on me.

    And I'm so old that when I was five and told my dad I wanted Lincoln Logs for Christmas, he handed me a hand axe, a piece of flint and some beef jerky and dropped me off in the woods. I was out there in my little jammies in the middle of December and let me tell you, it got so cold I had to kill a deer and crawl inside to keep from freezing to death. It was like something out of The Revenant.

    Yeah, I had a rough childhood, let me tell you.

    --
    You are welcome on my lawn.
    1. Re:I may be old, but... by mjwx · · Score: 1

      At least my Lincoln Logs never spied on me.

      And I'm so old that when I was five and told my dad I wanted Lincoln Logs for Christmas, he handed me a hand axe, a piece of flint and some beef jerky and dropped me off in the woods. I was out there in my little jammies in the middle of December and let me tell you, it got so cold I had to kill a deer and crawl inside to keep from freezing to death. It was like something out of The Revenant.

      Yeah, I had a rough childhood, let me tell you.

      Bah, you were pampered.

      Every year I asked my dad for a .303 bullet. He slap me, then toss me a block of brass and some cordite, I had to mill my own Christmas present and I used to shoot myself in the foot with that .303 every year on Christmas morning... We didn't have no deer to crawl inside of and keep warm, we had to burn the remains of our hopes and dreams to keep warm then eat snow and tree bark for supper... And we were grateful for it.

      Try to tell kids that these days and they'll never believe you.

      --
      Calling someone a "hater" only means you can not rationally rebut their argument.
  18. Less nefarious than presented. by Gravis+Zero · · Score: 3, Insightful

    As someone who actually looked and considered it, the toys are less nefarious than they seem to be accused of being. The physical toys are actually just (insecure) bluetooth speakerphone devices. Seriously, you can use the dolls to talk to people on the phone. Where the real danger lies is in the Android/iOS applications. I do not know if the application runs in the background 24/7 but I get the feeling you have to activate it to make the toy "smart" because always being on would cause battery drain issues. If your kid already has their own Android/iOS device then you have already failed on the privacy front.

    --
    Anons need not reply. Questions end with a question mark.
  19. Six hours later... by product_bucket · · Score: 1

    and my submission gets put up. An interesting story, better late than never.

  20. Re:Trend whores get what they deserve. by Anonymous Coward · · Score: 4, Interesting
  21. Re:Trend whores get what they deserve. by Opportunist · · Score: 1

    Give it 5 years and the TV shoots the baby.

    --
    We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
  22. What about all of the other toys? by jbn-o · · Score: 4, Interesting

    I've got to say, this seems creepy to me. It's not just spying on kids, it's spying on whoever is in range. It's basically an open mic in your home, transmitting to god knows who.

    So is a "smart" TV, a laptop computer, a tracker (a more appropriate name for a cell phone or mobile phone which recognizes the activity it does the most), and so many other voice-activated gadgets with network connectivity all running proprietary (read: untrustworthy by default) software. And a lot of these devices have cameras in them too, also under proprietary software control. And virtually all of them have been used by kids for years. Some of these devices have geolocation hardware in them too, that must make it easier to geotag the data the proprietors can acquire, keep, and share. I think it's great that people are finally getting around to thinking about the security and privacy implications when this is presented to them in the form of a toy but really this is far too late in coming.

    Departing from the parent comment, situations like this are also a constant reminder of the profound inadequacies of modern-day IT experts who choose to surround themselves with these things, not in an experimental way to investigate them but as consumers who apparently value minor convenience more than their own privacy.

    Only software freedom helps you enjoy all of these devices in a way where you, the user and owner of the device, can have a real say in what gets recorded, where that data is copied, and thus who gets access to that data. It's not about shutting these things out of your life entirely, it's about respecting who should control this data.

    1. Re:What about all of the other toys? by Anonymous Coward · · Score: 0

      So is a "smart" TV, a laptop computer, a tracker (a more appropriate name for a cell phone or mobile phone which recognizes the activity it does the most), and so many other voice-activated gadgets with network connectivity all running proprietary (read: untrustworthy by default) software. And a lot of these devices have cameras in them too, also under proprietary software control.

      Yes, and nobody should use these devices, and particularly not kids. I certainly don't use them as an adult.

  23. Inquiring minds want to know by Jesus+H+Rolle · · Score: 1

    What if Teddy Ruxpin 3.0 overhears abuse? Shouldn't child-rearing AIs mandated reporters? We can also arm them to serve as guard bears.

  24. SPYING!? Bulls**t! by Dahamma · · Score: 1

    There is a huge difference between "spying on kids" and "security hole". This article and complaint are such crocks of shit.

  25. Re:Trend whores get what they deserve. by silentcoder · · Score: 1

    RealityTV taken to a whole new level...

    --
    Unicode killed the ASCII-art *
  26. of course they are by Anonymous Coward · · Score: 0

    democreeps want to know which ones to invite to some pizza next

  27. Re:Trend whores get what they deserve. by Wycliffe · · Score: 1

    I have no pity for idiots laying out thousands for pointless SmartCrap. There's no good reason for a fucking doll (or refrigerator or thermostat or dog bowl or...) to have goddamn internet access.

    It's like some irresponsible asshole buying a gun then crying when he leaves it out and the baby shoots the TV.

    I don't own any but I don't see it as pointless. I can see a very good reason for it. Adults ask siri and google thousands of questions a day via their smartphones. A logical extension of this is a teddy bear for a 4 year old where the 4 year old can ask questions like "what is a raccoon?"

  28. a corporate magna carta by epine · · Score: 1

    Back in 2008 when Jennifer Stoddart put the snow boots to Facebook, I came up with what still strikes me as a reasonable compromise, that legal proscriptions against reverse engineering only apply to products promising to collect/report no personal information whatsoever (with Draconian thumb screw stockades for corporations affixing a "does not collect" sticker by means of a cryptochemical Volkswagon-grade adhesive).

    It just seems wrong that a toy can A) collect personal information, and B) the user has no legal capacity to investigate the nature of the personal data captured.

    Wronger than wrong.

    Also, such a law would demonstrate that sometimes a halfway sensible compromise is possible to achieve, which means that my proposal has less than a snowball's chance in T. E. Lawrence's head scarf (the sun never sets on the British panopticon).

  29. 1984 by Anonymous Coward · · Score: 0

    Read 1984 if you haven't.

    Having any kind of microphone in your home invites malicious actors like the government to listen to you at all times regardless if you are talking to your Alexa device.

    The telescreen should have been a warning to all of us yet we adopt the technology eagerly.

    My PC has neither a webcam nor a microphone and I will never buy a smart tv or smart add-on that has voice control. Maybe if I could definitely mute the mic with a button but I think I would have to hack that in myself.

  30. My gosh.... by Kim_Essentials · · Score: 1

    This is a perfect playground for predators. How creepy? My goodness... Can you imagine somebody watching your child and you at the privacy of your home? Unbelievable!