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Are Remote Offices Becoming The New Normal? (backchannel.com)

"As companies tighten their purse strings, they're spreading out their hires -- this year, and for years to come," reports Backchannel, citing interviews with executives and other workplace analysts. mirandakatz writes: Once a cost-cutting strategy, remote offices are becoming the new normal: from GitHub to Mozilla and Wordpress, more and more companies are eschewing the physical office in favor of systems that allow employees to live out their wanderlust. As workplaces increasingly go remote, they're adopting tools to keep employees connected and socially fulfilled -- as Mozilla Chief of Staff David Slater tells Backchannel, "The wiki becomes the water cooler."
The article describes budget-conscious startups realizing they can cut their overhead and choose from talent located anywhere in the world. And one group of analysts calculated that the number of telecommuting workers doubled between 2005 and 2014, reporting that now "75% of employees who work from home earn over $65,000 per year, putting them in the upper 80th percentile of all employees, home or office-based." Are Slashdot's readers seeing a surge in telecommuting? And does anybody have any good stories about the digital nomad lifestyle?

34 of 250 comments (clear)

  1. Hate the office life by makotech222 · · Score: 5, Insightful

    Software dev here. Going to the office is worst part of the job. Dressing in uncomfortable clothes, sitting in a freezing office, while classic rock blasts on repeat over the speakers. Always looking for a remote job so i don't have to deal with that shit any more.

    1. Re:Hate the office life by HanzoSpam · · Score: 5, Insightful

      Unfortunately, any job you can do from home can be done more cheaply from Bangalore. Just ask anyone who ever worked for IBM.

      --

      Progressivism: Parasites helping parasites to help themselves - to other people's stuff.
    2. Re:Hate the office life by JoeMerchant · · Score: 3, Interesting

      That Bangalore pendulum swings quite a bit... the head count is cheaper, but the net productivity that translates to actual income for the company... that can actually be more expensive to get from another culture on the other side of the world, even if they do all speak English and hold college degrees.

    3. Re:Hate the office life by Anonymous Coward · · Score: 3, Funny

      Why just Bangalore? I hate the traffic in Bangalore. So I live in a smaller town :)

    4. Re:Hate the office life by Z00L00K · · Score: 3, Insightful

      I agree - a lot is outsourced to India because it's cheaper. The problem is that they don't always produce what you want but what they think you want. What we in the west takes for granted and don't have to specify is uncharted territory in India. So if you order a pig you get a chicken.

      --
      If builders built buildings the way programmers wrote programs, then the first woodpecker would destroy civilization.
    5. Re:Hate the office life by Dutch+Gun · · Score: 4, Insightful

      I've never worked in a dev house that doesn't have some kind of music blasting. Usually electronic, sometimes rock or indie - depends what the boss is into usually.

      Damn. Does any other dev besides me actually require silence to be able to work? That's especially true when concentrating on solving difficult problems. I've never actually been in an office where they blast music, and I work in the videogame industry which is notoriously casual, even among software developers. I wouldn't last a week.

      Besides which, peoples' taste varies so widely that it seems like you're just inflicting pain on everyone but yourself and the few you also share your musical tastes. To me, it's incredibly rude to assume you have the right to inflict your music on everyone else around you.

      --
      Irony: Agile development has too much intertia to be abandoned now.
    6. Re:Hate the office life by edtice1559 · · Score: 4, Informative

      More likely they tend to produce what you ask for. India has turned out a lot of people with IT credentials who are not very competent. But so has the US. I remember during the .com era working with a lot of people who made a big salary and weren't contributing very much. There are great people to hire in India. There are terrible people to hire. The difference is that, usually, in the US, we higher employees directly and screen them carefully because we're going to invest in them. In India, US companies say they need ten people and get ten bodies. If they don't work out, you can sever ties at no great loss, so the vetting isn't as good. I work with great people from India who are full-time employees. If you hire a random outsourcing sweat-labor shop, you'll get what you pay for. Of course a guy in India still costs 1/5 what I do, so I can't blame anybody for wanting to get the lower price. Especially if they can do the same work.

    7. Re:Hate the office life by BlackHawk-666 · · Score: 2

      I had only one dev job where they had a virtual jukebox loaded with music which played at annoying volumes all day long. The real problem was that the people who loaded it up had terrible generic radio friendly taste in music. I heard the same dull songs day after day with the worst offender being a guy who queued up La Bamba and Come on Eileen every single day near knock off time.

      I couldn't stand it, so I had to bring in a big set of headphones and play something I liked just to drown out the 80's / 90's radio friendly playlist. There's nothing like having to have a big set of cans on your head all day just to get your job done.

      These days, I work alone, at home and almost never play anything. If I do put something on it's usually an internet radio playing some form of trance or vocal trance. I just flip between a couple of stations till I hear something groovy, then settle in and work. I change stations if needed, and if there's nothing good - it's back to silence again.

      --
      All those moments will be lost in time, like tears in rain.
    8. Re:Hate the office life by short · · Score: 2

      I also work in the garden during day as I do my work-from-home duties during evening (and during pauses between garden work to get a rest). I don't say he does not have a day off but I do not see why he would necessarily have.

    9. Re:Hate the office life by MrKaos · · Score: 2

      He would usually start mowing his lawn by 8am, so I was happy when Marissa cancelled telecommuting.

      Maybe he gets it out of the way first and then get to work, whats the problem? Was he drinking beers on the porch for the rest of the day?

      --
      My ism, it's full of beliefs.
    10. Re:Hate the office life by gtall · · Score: 2

      Ack, vain people are easily flattered. Vane people change their minds with the merest zephyr.

  2. I have a remote option but go in anyway by Anonymous Coward · · Score: 5, Insightful

    I get things done quicker leaving the distractions of my home and going to a dedicated work environment.

    I also prefer in person collaboration, problems get resolved much quicker.

    Of course, it helps that my job is only a 5 min drive away, I like the people there, and there's plenty of free food/drinks.

    1. Re:I have a remote option but go in anyway by JoeMerchant · · Score: 3, Interesting

      The office can be a good thing, especially if your home is not an ideal "developer" environment. My home is less than perfect for work (wife, kids), but it's still more productive than sitting in my cube. Interruptions by e-mail and chat are so much more manageable than the "Hey, you got a minute?s" that happen all too often in the office. Also, there are times in the office where it would actually be better to fire up remote screen sharing instead of walking back and forth between cubes - when we're remote, things get shared electronically by default, copy-paste of code snippets, etc. can be a whole lot more efficient than listening to someone who doesn't know what they are doing try to explain what they are trying to do...

    2. Re: I have a remote option but go in anyway by JoeMerchant · · Score: 5, Insightful

      Major difference between my home and office working situation: at home, my office door locks, and my family knows to respect my space while I am working. At work, I have a cube, no door, and I am present to serve whoever makes the effort to walk to my cube entrance.

      The family is still a distraction, but they're much easier to manage than the drop-in crowd.

    3. Re:I have a remote option but go in anyway by ProzacPatient · · Score: 4, Insightful

      I work from home and I get what you're saying but I'll tell you that keeping your workspace clean and professional (Having it in its own dedicated room is even better) and sticking to a morning routine like; getting up, having breakfast and getting dressed as though you're on your way to the office, can go a long way to improve your work-at-home ethic.

    4. Re:I have a remote option but go in anyway by unixisc · · Score: 2

      Several jobs ago, when I had my kid, there were a few occasions and days that I needed to be home and take care of him. On those occasions, I took the work from home, but made it clear to my colleagues that they could call me if and when needed. I got my work done while he was asleep, spoke to colleagues at random, and my productivity was none the worse for it.

      I do get your point that it's too tempting to abuse such a perk, and chances are that it is. Which is why I prefer going to work and separating it from my personal life

    5. Re:I have a remote option but go in anyway by AuMatar · · Score: 4, Interesting

      The thing with the "hey you got a minute" is that your productivity is not all that matters. Its the group productivity that does, and the group productivity almost always increases from those, even if yours suffers. Someone coming over to you means they were blocked, and are going form near 0 to near 100 by interrupting you.

      --
      I still have more fans than freaks. WTF is wrong with you people?
    6. Re:I have a remote option but go in anyway by Calydor · · Score: 4, Interesting

      That is what a group chat window is for.

      10:03 Guy A: Guys, I need a second opinion.
      10:03 Guy B: Shoot
      10:06 Guy A: *insert page long explanation, no one was interrupted while he was typing it*
      10:08 Guy C: I know, you just ...

      Guy B stopped paying attention to the chat because he was focusing on something else, but Guy C was taking a moment to collect his thoughts anyway. Far more efficient than Guy D (who didn't feature in this little story) being known as the go-to guy for ALL problems, tanking his productivity constantly.

      --
      -=This sig has nothing to do with my comment. Move along now=-
    7. Re:I have a remote option but go in anyway by speedplane · · Score: 2

      The thing with the "hey you got a minute" is that your productivity is not all that matters.

      I couldn't agree more. I've created so much from going to other offices (and others coming to mine), half informally, half trying to solve some problem. Sitting down and enforcing 100% productivity can often be counter-productive. Anyone can make a new implementation of quicksort or implement some well defined API, but these unscheduled quasi meetings where engineers wander into other engineers' offices is where the real inventing happens.

      --
      Fast Federal Court and I.T.C. updates
    8. Re: I have a remote option but go in anyway by JoeMerchant · · Score: 2

      Yes, teamwork and cohesion is important... however, at the end of the project, some things need to have gotten done.

      I have literally, without exaggeration, witnessed 80 to 90% declines in actual productivity due to team coordination activities. Things that should take a week taking 2 to 3 months because of team coordination, meetings, informal meetings, drop-ins, re-discussion of issues that were discussed and decided months ago, circling back around to the original plan, etc.

      The team is important, but it's all too easy for the job of teamwork to become the only thing that gets worked on. Team coordination is often characterized as "just take 5 minutes out of your day to talk to a colleague and save days of work down the line." All I can say is that in my experience: NOT.

  3. good for the environement by sxpert · · Score: 3, Insightful

    hopefully it will help reducing the pollution due to the millions of people driving to work...

    1. Re:good for the environement by JoeMerchant · · Score: 2

      It's not just the burning of fuel that's saved. Cars off the road don't have to be built, maintained and recycled as often. Cars off the road means the roads don't have to be constructed to carry as much capacity. Cars off the road mean less parking spaces that need to be paved. For me the big one is: Cars off the road means an extra hour, sometimes two, of time spent not-driving every day... when you only get 16 waking hours in a day, getting 10% of them given back is a huge bonus.

    2. Re:good for the environement by Hylandr · · Score: 2

      I drove 3 to 4 hours a day getting to and from work.

      The commute is the mind killer.

      --
      ~ People that think they are better than anyone else for any reason are the cause of all the strife in the world.
    3. Re:good for the environement by JoeMerchant · · Score: 2

      I do a mix of remote and in-office, and a lot of days I remote at the start and end of the day just so I can miss the rush hours. Sailing in to work, and back home, in 15 minutes or less on your own private interstate highway is so much better for the soul than 45 minutes of dealing with tailgating aggressive lane changers and all the other BS that happens on that same stretch of road during rush hours.

    4. Re:good for the environement by thegarbz · · Score: 2

      require more energy than it takes to commute to work.

      Even if it requires the same energy the net benefit is still to the environment. Centralised electricity generation and combined gas heating systems are far more efficient than an electric car ever will be.

      To put numbers to it, I live in an apartment. Based on weekend energy use during winter I use roughly 12 kWh to heat my apartment day/night when someone is always home. Being kind we'll say that all of that is during the day, but I'm home for 1/4 of that anyway so we're down to 9kWh to heat an apartment during the day. Google results differ slightly but they are in the ballpark of 10-15kWh of available energy in a L of petrol. Let's skew the numbers in favour of the car and take 10kWh / L. My car gets a quite respectable 40MPG so it's not an inefficient beast by any measure and I use 5.5L per day for my commute.

      So 55kWh based on the energy consumption of petrol to get me to and from work every day vs 9kWh based on the energy consumption of gas to heat my apartment if I'm home 3 times longer every day. Combined that with the fact I don't heat (or cool) the apartment at all in summer, and add in the assumption that if our office closed there wouldn't be heating requirements for : empty meeting rooms, an empty canteen, a huge reception with large inefficient glass panels where only one person sits, an endlessly opening and closing door, and the huge empty atrium all of which are heated to the same temperature as my apartment, and there's really nothing to favour the energy consumption of working in an office.

      Also that article has a whole lot of worthless assumptions in it too: e.g. More energy to boil coffee at home for one person than for multiple, without taking into account the always on boiler installed in every workplace wasting energy when not in use vs the good old heat only as much water as you need to when you need to kettle in your home.

  4. It's about time by fluffernutter · · Score: 3, Insightful

    Proper managers can manage this. It makes sense, it's about time.

    --
    Laws are rules for the court, but merely a bottom bar to hit for life. Think beyond laws in your actions always.
    1. Re:It's about time by JoeMerchant · · Score: 3

      Have you ever actually worked for a proper manager? I've heard about them, but only as fictional academic constructs.

    2. Re:It's about time by David_Hart · · Score: 3, Insightful

      I'm waiting for the employee that knows how to do the job and can do it well and on time without management. I hear this is possible, but I suspect only as an academic premise.

      At one job I went two years without a manager and the work still got prioritized, including adjustments based on business needs, and completed on time. Part of the feedback from my various managers is that I got a lot done, get it done on time, and keep everyone happy, but that I don't meet with the manager regularly enough to discuss what I am doing. And they think that they need to somehow "fix it".

      My thought is that you have met such an employee. But that you think that you knew better and had to tell them what to do. More than likely they ignored you and went about getting the job done.

  5. Great way to take the family on Summer vacation... by JoeMerchant · · Score: 2

    Instead of hitting the road for an intense two weeks of "time off" - we've taken a couple of 3-4 week summer vacations where we travel (off work) for a week, settle down somewhere not-home and I work remote for a week or two, then travel a bit more as time off. The office doesn't "lose me" for two weeks straight, and the family gets a longer trip, even if they do have to "share me" with work in the middle of it.

    There's definite value in "face-to-face time" - especially with people who don't know how to work remote. But, for big corporations, employees who know how to work remotely are more effective at inter-site (cross country, and around the world) collaboration, working with consultants, and using modern collaboration tools - even with the face-to-face crowd.

  6. Re: Streamlined Outsourcing by JoeMerchant · · Score: 2

    If they're trying to build a fast food franchise type of business, then, sure, the bulk of employees are just another commodity.

    People who try to develop software with commodity developers get what they pay for, or less. Generally less.

  7. Re:I'd love to telecommute by JoeMerchant · · Score: 2

    Look around for another post... I worked for a traditional crew like that, high turnover, miserable bunch. Felt good being part of the turnover there.

  8. Work/Family Balance by Jonah+Hex · · Score: 2

    We just were talking about this, my daughter is going to grow up thinking it's weird other kid's Dad's don't stay home working on their computers and smoking pot. ;)

  9. Re:Streamlined Outsourcing by Darinbob · · Score: 5, Insightful

    If you are absolutely invaluable then there may be two surprises. One is that you get replaced anyway because upper management is stupid. The other is that you're not as invaluable as you thought. In both cases you have to prove that you're invaluable instead of just assuming it. I thought I was invaluable to a critical project once, but they went and cancelled the project and then downsized...

  10. It works better when everyone does it by swillden · · Score: 4, Interesting

    I've worked remotely for most the last 20 years, in two different companies, Google and IBM. The two experiences have been very different.

    My current employer is Google, and I've been working from home full time, 500 miles from the nearest office, for the last three years. Google has great tools for remote work, including an excellent video conferencing system (Google Video Conferencing (GVC), essentially an enterprise version of Google Hangouts) that is deployed in all conference rooms, with good cameras, microphones and screens. I have a dedicated GVC unit in my home office, a Chromebox connected to a touchscreen, so it's trivial for me to be remotely added to all meetings. Also, Google runs on e-mail, all documents are in Google Docs with its great collaboration/sharing features, and a great deal of informal communication occurs over Hangouts chat. For software engineers like me, a tremendous amount of communication also occurs via the bug tracker and in the code review tools.

    So... it would seem that it would be easy to work remotely at Google. It's not. The tools are great, and in fact a lot of people I work with don't even realize that I'm remote because Googlers rarely meet the people they interact with only occasionally. But the company philosophy is that co-locating all of your employees is the best way for them to be productive and maximizes opportunistic interactions that spark creative ideas, so there are very, very few people who work remotely like I do. I recently came across a shared spreadsheet where NetOps tracks all of the people who, like me, have VPN systems configured for access to the engineering VLAN. There are 14 of us, out of ~25,000 engineers.

    Because there are so few people working remotely, most Googlers simply don’t give any thought to how to manage their interactions with someone they never see in person. The people I work with only occasionally are no problem; everyone expects those interactions to be electronic anyway. The people I work with closely are no problem; they adapt. But it’s a challenge to keep my presence and concerns visible to those who fall in between. My approach is to try to overcommunicate via email, etc., and to travel to Mountain View regularly (roughly one week out of six) and make sure I get face time with everyone while I’m there. It works, but it’s definitely less efficient and I regularly find that I miss out on important bits of information that everyone else knows.

    For perhaps 10 of my 15 years with IBM I worked from home full time. The tools weren’t nearly as good as what I have today at Google. We did use chat a lot (Lotus SameTime), and email was a communications staple, but we didn’t have good document collaboration tools (we emailed MS Office docs, mostly), issue tracking or code review systems. We did a lot of teleconferences.

    But working remotely for IBM was at least an order of magnitude easier than working remotely for Google. Why? Because everyone I worked with was also working from home. Everyone understood that if you needed to communicate something, you had to put it in an email, you couldn’t rely on chance meetings at the micro kitchen or in the halls. Everyone expected that during meetings they could expect random house noises, dogs barking, kids playing, whatever. Not that my colleagues at Google ever complain -- or, I’m sure, would ever even think to complain -- but I can’t help but recognize that when random interruptions occur they’re always coming from me and that therefore it’s my job to minimize them.

    While working remotely at IBM, I rarely traveled to see other employees (actually, I think it would have been good to do it a little bit more). I really only met the other IBMers I worked with when we attended meetings at customer sites... but even most of our customer meetings were via teleconference.

    Another difference was that at IBM it was expected that people might have slow-ish Internet connections. At Google

    --
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