Can Consumers Fight Package Thieves With Technology? (geekwire.com)
Every year more than 10 million packages are stolen off doorsteps, according to a study by August Home Inc. -- a company which sells a "smart" door lock that's controlled by your cellphone so you can remotely let a delivery person into your house. But that's just one of the weird ways consumers are using technology to try to fight package thieves. An anonymous reader reports:
Some online shopping sites will now also text you when one of their packages gets left on your doorstep, according to GeekWire, which reports that for a thousand bucks you can also just buy a lockable iBin parcel-delivery box. But there's also a startup selling an odd new product called Package Guard, "a Frisbee sized, wi-fi-enabled device that alerts a user when a package has been delivered and set on top of it. Package Guard sets off a loud alarm if anyone unauthorized tries to remove the package."
GeekWire details the frustration of one Seattle police detective. "Bach knows the crimes are happening, he knows it all spikes during the holiday season and he knows that the few thieves who are caught are likely to see little if any jail time." (Though Bach admits "We do a wide variety of undercover stings," including a recent operation involving mobile surveillance with a "major delivery company.") One Seattle man even attempted to stop thieves by installing a Ring smart doorbell to film activity on his doorstep, only to discover that this only enabled him to watch helplessly as a thief opened his package, and then successfully stole all of its contents.
Though he yelled at the video "Bring my package back now!" that thief was never caught.
GeekWire details the frustration of one Seattle police detective. "Bach knows the crimes are happening, he knows it all spikes during the holiday season and he knows that the few thieves who are caught are likely to see little if any jail time." (Though Bach admits "We do a wide variety of undercover stings," including a recent operation involving mobile surveillance with a "major delivery company.") One Seattle man even attempted to stop thieves by installing a Ring smart doorbell to film activity on his doorstep, only to discover that this only enabled him to watch helplessly as a thief opened his package, and then successfully stole all of its contents.
Though he yelled at the video "Bring my package back now!" that thief was never caught.
- Various "locker" countries. Lockers at many locations, often post offices, petrol stations, 24-hour shops. After selecting a bank of lockers which is convenient (e.g. on your way home to/from work), the delivery driver gets the location and a code for sealing the locker ; the recipient gets a code for opening the locker ; the shop keeper/ station manager etc has nothing to do unless there's a dispute, but they get a rental fee. PROBLEM : multiple companies. NEAREST to me : 2 locations in my city of < 10000 people.
- At least one "warehouse chain" (no store as such, just a warehouse ; you select from the catalogue or online, pay, and the goods are brought to you at front-of-warehouse) leverage their existing delivery network for people to collect goods from their chosen store. PROBLEM : limited number of stores. NEAREST : six miles from me, but I'm often there anyway. Another one 10 miles away in a different direction..
- Locker by front door : bolt a weatherproof locker by your front door. Close it with a programmable combination lock. Set code on lock, send code to delivery company, lock locker, put paper seal on locker. When you get home, unlock locker, inspect goods. Reverse works for collecting returns. Change lock code for next delivery. PROBLEM : might be too small, might be ugly, these are your problems. NEAREST : I've made these temporarily - metal locker secured by chain through letter box.
But to be honest, the "card through the door and collect item from post office" generally works fine for me.
This is not a problem that really need sophisticated technology. Just a little of that rarest of commodities - common sense.
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