Japanese White-Collar Workers Are Already Being Replaced by Artificial Intelligence (qz.com)
Most of the attention around automation focuses on how factory robots and self-driving cars may fundamentally change our workforce, potentially eliminating millions of jobs. But AI that can handle knowledge-based, white-collar work is also becoming increasingly competent. From a report on Quartz: One Japanese insurance company, Fukoku Mutual Life Insurance, is reportedly replacing 34 human insurance claim workers with "IBM Watson Explorer," starting by this month. The AI will scan hospital records and other documents to determine insurance payouts, according to a company press release, factoring injuries, patient medical histories, and procedures administered. Automation of these research and data gathering tasks will help the remaining human workers process the final payout faster, the release says.
As a software developer of enterprise software, every company I have worked for has either produced software which reduced white collar jobs or allowed companies to grow without hiring more people. My current company has seen over 10x profit growth over the past five years with a 20% increase in manpower. And we exist in a primarily zero sum portion of our industry, so this is directly taking revenue and jobs from other companies.
People need to stop living in a fairy tale land where near full employment is a reality in the near future. I'll be surprised if labor participation rate of 25-54 year olds is even 50% in 10 years.
-- All that is necessary for the triumph of evil is that good men do nothing. -- Edmund Burke
People that do trivial tasks like looking at numbers on documents, something a computer can easily do, are prime for getting replaced.
Face it, if you aren't creating new things, you're the first to go. Maintaining a process is basically pattern recognition.
Japan needs to automate as much as it can and robotize to survive with a workforce growing old. Japan is facing this reality as well as many countries where labor isn't replaced at a sufficient rate to keep up with the needs. Older people will need care some countries just cannot deliver or afford.
Achille Talon
Hop!
Calm down everyone. This is just a continuation of productivity tools for accounting. Among other things I'm a certified accountant. This is just the next step in automation of accounting and it's a good thing. We used to do all our ledgers by hand. Now we all use software for that and believe me you don't want to go back to the way it was. Very little in accounting is actually value added activity so it is desirable to automate as much of it as possible. If some people lost their jobs doing that it's equivalent to how the PC replaced secretaries 30+ years ago. They were doing a necessary task but one that added little or no value. Most of what accountants do is just keeping track of what happened in a business and keeping the paperwork flowing where it needs to go. This is EXACTLY what we should be automating whenever possible.
I'm sure there are going to be a lot folks loudly proclaiming how we are all doomed and that there won't be any work for anyone left to do. Happens every time there is an advancement in automation and yet every time they are wrong. Yes some people are going to struggle in the short run. That happens with every technological advancement. Eventually they find other useful and valuable things to do and the world moves on. It will be fine.
"Watson" is a marketing term from IBM, covering a lot of standard automation. It isn't the machine that won at Jeopardy (although that is included in the marketing term, if someone wants to pay for it).
IBM tells managers, "We will have our amazing Watson technology solve this problem for you." The managers feel happy. Then IBM has some outsourced programmers code up a workflow app, with recurring annual subscription payments.
"First they came for the slanderers and i said nothing."
When you have people basically implementing a process without much understanding, it is pretty easy to automatize their jobs away. The only thing Watson is contribution is the translation from natural language to a more formalized one. No actual intelligence needed.
Most ACs are not even worth the keystrokes to insult them. Be generically insulted by this and ignored otherwise.
As a software developer of enterprise software, every company I have worked for has either produced software which reduced white collar jobs or allowed companies to grow without hiring more people.
You're looking at the wrong scale. You need to look at the whole economy. Were those people able to get hired elsewhere? The answer in general was almost certainly yes. Might have taken some of them a few months but eventually they found something else. My company just bought a machine that allows us to manufacture wire leads much faster than we can do it by hand. That doesn't mean that the workers we didn't employ to do that work couldn't find gainful employment elsewhere.
And we exist in a primarily zero sum portion of our industry, so this is directly taking revenue and jobs from other companies.
Again, so what? You've automated some efficiency into an industry that obviously needed it. Some workers will have to do something else. Same story we've been hearing for centuries. It's the buggy whip story just being retold with a new product. Not anything to get worried about.
People need to stop living in a fairy tale land where near full employment is a reality in the near future.
Based on what? The fact that you can't imagine what people are going to do if they can't do what they currently are doing? I'm old enough to predate the internet. The World Wide Web was just becoming a thing while I was in college. Apple, Microsoft, Google, Amazon, Cisco, Oracle, etc all didn't even exist when I was born. Vast swaths of our economy hadn't even been conceived of back then. 40 years from now you will see a totally new set of companies doing amazing things you never even imagined. Your argument is really just a failure of your own imagination. People have been making that same argument since the dawn of the industrial revolution and it is just as nonsensical now as it was then.
I'll be surprised if labor participation rate of 25-54 year olds is even 50% in 10 years.
Prepare to be surprised then. Your argument has no rational basis. You are extrapolating some micro-trends in your company well beyond any rational justification.
I'm curious what you think you can do that Watson can't.
Seriously? Quite a bit actually. I can handle input streams that Watson can't. I can make tools Watson couldn't begin to imagine. I can interact with physical objects without vast amounts of programming. I can deal with humans in a meaningful and human way FAR better than any computer program. I can pass a Turing test. The number of things I can do that Watson cannot is literally too numerous to bother counting. Watson is really just an decision support system with a natural language interface. Very cool but the notion that it could replace me is just laughable.
Accounting is a very rigidly structured practice.
A lot of people think so but they and you are actually completely wrong. There is a tremendous amount of judgement that goes into accounting and much of it is anything but rigid. Surprisingly few people actually realize how arbitrary many of the choices that go into accounting actually are. For many there is no objectively right or wrong answer - it's merely a question of preference. Even seemingly simple questions like "when did a sale occur" aren't always actually simple questions with a single possible answer or an objectively best answer. There is a lot of judgement and opinion in those decisions and much of that will not be easy to automate. Don't conflate bookkeeping with accounting. They aren't the same thing. Bookkeeping is something Watson can help out greatly with but it is a small subset of what accounting is.
All IBM really needs to do is let Watson sift through the books of a couple hundred companies and it will easily determine how to best achieve a defined set of objectives for a corporation.
See there is your problem. Every company is unique in some way. There are some commonalities to be sure and regulations in many cases to further make things consistent. But it's actually really hard for even the most sophisticated software to adapt to the unique qualities of each company just like not every human can fit into every company. It's depressing how many seemingly bright people think that running a company is something as deterministic as running some data through a computer program. It's WAY more complicated than you think it is. Just because Watson won a few games of Jeopardy doesn't mean you can make the program the de-facto CEO.
He's hired primarily free market people as opposed to corporatist
Free marketers don't generally campaign on a platform of protectionist trade policies and direct government intervention in job markets.
Until Fortran was developed, humans used to write code telling the computer what to do. Since the late 1950s, we've been writing a high-level description, then a computer program writes the program that actually gets executed.
Nowadays, there's frequently a computer program, such as a browser, which accepts our high-level description of the task and interprets it before generating more specific instructions for another piece of software, an api library, which creates more specific instructions for another piece of software, such as a graphics library, which generates instructions for a graphics driver, which generates code used by a microcode implementation, which is the actual machine code that runs on the processor.
ALREADY the programming for the machine is produced by software, running code produced by software, which runs code produced by software. That's been true for 60 years, so pardon me if I'm not too concerned about the idea of a software program that creates software programs. Those are called "interpreters", "compilers", and "microcode", and they are exactly the tools that allow software engineers to be so productive.
The GP is likely referring to the conservative Christian homeschooling movement who homeschool their children explicitly to avoid exposing their children to a common culture. The "mixing pot" of American culture may be mostly a myth, but some amount of interaction helps understanding and increases the chance people will be able to think of themselves as part of a singular nation.
I believe in freedom of speech and association, so I do not favor legal remedies, but it is a cultural problem that may have social/cultural remedies.
Turns out it's rather simple, really --- just ban computers. He's going to start by replacing computers with human couriers for the secure-messaging market, and move outward from there. By 2020 we should have most of the Internet replaced by the (now greatly expanded) Post Office.
I don't care if it's 90,000 hectares. That lake was not my doing.
It's not Parkinson's law, it's runaway inequality. The workforce continues to be more and more productive as it receives an unchanging or decreasing amount of compensation (in absolute terms - or an ever-decreasing share of the profits in relative terms), while the gains go to the 1%.
"When information is power, privacy is freedom" - Jah-Wren Ryel
The wealthy have been pocketing all the productivity gains.
love is just extroverted narcissism
It's socially, very hard to eliminate a job in Japan. Jobs there are often still for life.
Getting a HAL-9000 is about saving face. If you 'replace someone with a very small shell script', you have to say it took massive group effort, strong AI and a decade of work.
John McAfee 'It was like that time I hired that Bangkok prostitute; to do my taxes, while I fucked my accountant'
As people are freed from jobs that are highly repetitive, there are always more complex, less repetitive jobs out there because the consumer is always looking for the next big thing to improve their lives/increase their free time/reduce their work load.
And everyone has both the talent and the initial capital to create that next big thing?
Entire multi billion dollar industries have been created after the introduction of the ATM and will continue to be created.
Why does it matter if a dozen people made all of those billions?
If we get to a point where there are 10x more job seekers than jobs, then we can revisit the issue, but right now there are about 5.5 million job openings in the US...
And there are 7.4 million unemployed people, and that's not counting people who want full-time employment but only found part-time work.
The Obama economy was of his own making after the first 2 years due to the ACA and excessive regulation, and, like the Carter economy, it will be unleashed with the next administration.
Yeah and Bush did a real great job...
Many people in white collar jobs or professions do not yet realize that automation may actually replace them faster than manual trades are reduced to near zero human employees. Those that are aware generally think this massive displacement is decades away. Meanwhile real solutions are not put into conversation as politicians dare not admit the massive changes that must take place and therefore we are not preparing and the suffering will be amplified.