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Microsoft Anti-Porn Workers Sue Over PTSD (thedailybeast.com)

An anonymous reader shares with us a report from The Daily Beast: When former Microsoft employees complained of the horrific pornography and murder films they had to watch for their jobs, the software giant told them to just take more smoke breaks, a new lawsuit alleges. Members of Microsoft's Online Safety Team had "God-like" status, former employees Henry Soto and Greg Blauert allege in a lawsuit filed on Dec. 30. They "could literally view any customer's communications at any time." Specifically, they were asked to screen Microsoft users' communications for child pornography and evidence of other crimes. But Big Brother didn't offer a good health care plan, the Microsoft employees allege. After years of being made to watch the "most twisted" videos on the internet, employees said they suffered severe psychological distress, while the company allegedly refused to provide a specially trained therapist or to pay for therapy. The two former employees and their families are suing for damages from what they describe as permanent psychological injuries, for which they were denied worker's compensation. "Microsoft applies industry-leading, cutting-edge technology to help detect and classify illegal images of child abuse and exploitation that are shared by users on Microsoft Services," a Microsoft spokesperson wrote in an email. "Once verified by a specially trained employee, the company removes the image, reports it to the National Center for Missing and Exploited Children, and bans the users who shared the images from our services. We have put in place robust wellness programs to ensure the employees who handle this material have the resources and support they need." But the former employees allege neglect at Microsoft's hands.

14 of 305 comments (clear)

  1. Whither privacy? by Prof+G · · Score: 5, Insightful

    Is this how far we've fallen? No more are we concerned with violations of an individual's privacy. Now we are more concerned with the rights of the violators.

    1. Re:Whither privacy? by sjames · · Score: 3, Insightful

      So you're saying they have an un-seeing procedure when they look at someone's personal and private pictures that turn out to be legal?

    2. Re:Whither privacy? by Anonymous Coward · · Score: 5, Insightful

      If I send nude photos of myself to my girlfriend, no-one but her should be able to see them (and vice-versa). I don't give a single FUCK if they want to see it or not. STOP SNOOPING THROUGH MY COMMUNICATIONS YOU FUCKING ASSHOLES.

      Luckily, I stopped using Microsoft products entirely years ago and stopped using their OS almost two decades ago.

    3. Re:Whither privacy? by msauve · · Score: 4, Insightful

      I think the workers would have a better case if they focused on how Microsoft locked them away and forced them to do the job against their will.

      --
      "National Security is the chief cause of national insecurity." - Celine's First Law
    4. Re:Whither privacy? by Uberbah · · Score: 4, Insightful

      Right - just like how secretaries don't have a sexual harassment claim unless the boss locked the exit door before pressuring them into sex. They can always quit!

    5. Re:Whither privacy? by sjames · · Score: 3, Insightful

      They weren't sent TO Microsoft. They were sent to other users. If I send Joe Blow a letter and YOU open it, it is certainly a privacy violation.

  2. Re:I don't know how far they had to go by MightyMartian · · Score: 2, Insightful

    I was pretty much done at 2 Girls 1 Cup. Actually, I was done after Goatse. It's bad enough when that kind of shit creeps up on you, but to actually go looking for it... yikes.

    --
    The world's burning. Moped Jesus spotted on I50. Details at 11.
  3. Re:I heard about this in South Park by MightyMartian · · Score: 4, Insightful

    Jurors complain of similar effects from some of the evidence they're provided, and they are only exposed to horrifying images for fairly limited periods of time in most cases. I don't mean to denigrate your experiences, but if you think PTSD is limited to combat, then you don't dick-all about human psychology.

    --
    The world's burning. Moped Jesus spotted on I50. Details at 11.
  4. Re:sucks but as of now someones gotta do it by ProzacPatient · · Score: 4, Insightful

    I think Hollywood just found its next movie plot

  5. Funny..... by ogdenk · · Score: 2, Insightful

    Funny.... I'd have PTSD from being forced to engage in warrantless surveillance. Splitting hairs because it's "Microsoft's server, since they aren't the feds they can do anything they want" doesn't make it a good thing to do. They are effectively acting as law enforcement and assisting the feds in sidestepping the 4th amendment. The few people they catch doesn't warrant the intrusion on many people who didn't deserve it. Much like the patriot act and butthole searches at airports. Especially if they report "other crimes" which may be victimless.

    THAT would give me PTSD. If I wanted to be law enforcement and "catch bad guys" I would have gotten a criminal justice degree and worked in law enforcement where there's proper checks and balances.

    1. Re:Funny..... by ogdenk · · Score: 3, Insightful

      Private citizens maybe but I think e-mail and cloud storage providers should be treated more as "common carriers" and only respond to legit legal requests for such data rather than enthusiastically embarking on witch hunts to do law enforcement dirty work. What you're sort of advocating would be like the post office reading all of your sealed mail in just in case you might be a pedophile and letting law enforcement know you might be a pothead.

      Why shouldn't I expect the same rights that I enjoy (theoretically, not in practice) with telephones and snail mail to carry over into the digital realm? The USPS is govt run in name only these days and is more of a private organization. Would you be cool with UPS searching all of your packages because a computer said there could be pictures of underage titties in there somewhere?

      What this boils down to is the government is using private companies to circumvent the constitution using the same old "think of the children" tripe that brought us the drug war with a double-dose of tyranny and it's sickening.

  6. Re:I heard about this in South Park by DerekLyons · · Score: 5, Insightful

    There is truly some disgusting pornography that will make me gag - but if I were watching it professionally as a job, I imagine I'd get inured to it, the same way that sanitation workers, septic cleaners, etc get accustomed to the sensory unpleasantness that they are exposed to.

    There's a difference between sensory unpleasantness - and the depths of human depravity. In normal human beings, it's almost impossible to unsee the latter and it gets inside your head in ways chest thumper he men like yourself can't seem to imagine or grasp. And this isn't the first time this has been reported among image moderators, or (and the individual above comments) among jurors for trials concerning this material.
     

    I've been in two wars fuckers. I've been shot, I've killed, I've had friends killed - I know PTSD. Complaining that you get PTSD from watching porn (even fucked up porn) is like saying that watching Saving Private Ryan entitles you to entrance to American Legion and VA benefits.

    I know several people with PTSD (not just combat vets but other vets from high stress positions, as well as cops and and emergency room medical professionals). One thing they all have in common is they don't brag about it. Nor do they use it as an excuse to put other people down. (And that's setting aside the idiocy of the false equivalency you set up.)

  7. You mean his GF's sex video? by Anonymous Coward · · Score: 3, Insightful

    No, he's worried that his private sex video from his girlfriend is viewed by some snotty perv in Microsoft. And apparently he's right. Or he's worried that some business meeting on Skype is viewed by Microsoft employees, which has a name: industrial espionage.

    Or he's worried that some Trumpesk figure will have his little list of people he wants to get back at, and Microsoft will do that for him. Or perhaps some politicians is being spied on to influence elections, or some scientist or some judge or or or...

  8. Re: sucks but as of now someones gotta do it by ZeRu · · Score: 2, Insightful

    It was just a lie spread by some leftist fanatics. Interestingly, many of the same fanatics mourned over Castro who actually imprisoned gay people.

    --
    If you post as an AC, don't expect me to spend a mod point on you.