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eBay To Combat Counterfeiters With Professional Authenticators That Inspect High-End Goods

To many, eBay serves as a convenient conduit for shifting unwanted goods and buying items at a fraction of their MSRP. But the online shopping emporium has long been a popular platform for fake products, with luxury goods such as fashion accessories and jewelry high on eBay counterfeiters' agenda. eBay is attempting to fix that. From a report: To counter this, eBay has revealed plans to introduce a new authentication program later this year, with a broad focus on "high-end" goods and launching initially as a trial with fashion items such as handbags. Dubbed eBay Authenticate, the new service will be powered by a "network of professional authenticators," and is ultimately designed to encourage buyers to part with cash on expensive items, safe in the knowledge that the merchandise is legitimate.

64 comments

  1. so they will buy stuff to test? by Anonymous Coward · · Score: 0

    cool, now there are guaranteed buyers for fake prada purses

    1. Re: so they will buy stuff to test? by slazzy · · Score: 1

      I'm sure eBay won't be paying. If you want a badge as a good seller you'll pay all the fees associated inclyding shipping both ways.

      --
      Website Just Down For Me? Find out
  2. Should have started with old videogames. by timrod · · Score: 1

    If you look up pretty much any old videogame from a cartridge-based system on eBay, you're more likely than not to find at least one seller selling reproduction cartridges at full price, with no warning that they are reproductions. Often, there's no easy way to tell the difference short of opening up the cartridge and comparing it to a known real one. This is especially bad for games that go for a high price, such as Conker's Bad Fur Day on the N64 or Earthbound on the SNES.

    1. Re:Should have started with old videogames. by Anonymous Coward · · Score: 0

      Why is this a problem?

    2. Re: Should have started with old videogames. by timrod · · Score: 1

      It's a problem for collectors who are paying anywhere from $100 to $700 for certain cartridges, and expecting to get original hardware and not a Chinese-made reproduction.

      Reproductions usually go for a fraction of the price of the real thing - you can get a repro of Hagane (SNES) for $20 US when the real ones go for $700. The problem is when repro sellers start charging $700 for a Hagane repro and someone buys it thinking it's the real thing.

      The jewelry analogy would be like buying a diamond ring for $3000 only to find out that the diamond is artificial.

    3. Re:Should have started with old videogames. by Anonymous Coward · · Score: 0

      Are you buying these cartridges for their 'collectability' or 'playability'. If its the latter what does it matter if they are 'fake'? Its still the same game, if you agree to buy it at a given price, again whether its 'fake' or not doesn't matter to its playability you are willing to pay the money to get it, end of story.

      Now, if you're buying it for its 'collectability' shouldn't you feel some responsibility in vetting the vendor's credentials and/or enter in to terms by which you can return the item if you determine its fake?

    4. Re:Should have started with old videogames. by phorm · · Score: 2

      Now, if you're buying it for its 'collectability' shouldn't you feel some responsibility in vetting the vendor's credentials and/or enter in to terms by which you can return the item if you determine its fake?

      Well, here's my experience as a non-collector with fraudulent merchandise.

      Order DVD set. Price is actually pretty steep but less than some other sellers. Seller guarantees it's "not counterfeit" on their page, of course.
      DVD set arrives. Nice box, good silkscreening.
      Play first DVD. First episode subtitle translations are obviously bad fansubs (I've seen the same on online downloads). Second episode actually has scan lines where it was copied from analogue->digital
      Report counterfeit merchandise to eBay.
      Ebay says I must get the item certified as a counterfeit by an industry professional, despite the obvious signs, and within a fairly short time frame. As I was living in a shithole town at the time, this was a no-go, so I was out about $60-80 for a cheap piece of garbage which I could just as well have downloaded online.

      So even if you're knowledgeable enough to vet something as authentic or otherwise, eBay pretty much makes it as hard as possible to get a return on counterfeit goods (or at least they did last time I dealt with them).

      Same deal with fake USB/SD storage devices. Tons of counterfeit, and eBay seems to not give a flying f*** about it.

    5. Re: Should have started with old videogames. by Stormy+Dragon · · Score: 1

      If the ROM contents are cloned, would you care to explain what is so different from the original cartridge to justify the prices?

      For the same reason a poster of the Mona Lisa is worth much less than the actual Mona Lisa.

    6. Re:Should have started with old videogames. by hipp5 · · Score: 2

      Are you buying these cartridges for their 'collectability' or 'playability'.

      Well if you're paying $700 for the original instead of $20 for a report, chances are you're going for collectability.

    7. Re: Should have started with old videogames. by Anonymous Coward · · Score: 1

      These "collectors" are so stupid, stockpiling things nobody gives a shit about and that are going to be buried with the collector..

      I know what mean...just like coins, stamps, firearms, sports memorabilia, porcelain dolls, classic automobiles, and all the other shit that nobody would every find interesting or of historical value. But here's the thing man, not everyone can be interested in cool things like SETI and Linux.

      I'm gonna go comb my beard now.

    8. Re: Should have started with old videogames. by Penguinisto · · Score: 1

      If the ROM contents are cloned, would you care to explain what is so different from the original cartridge to justify the prices?

      For the same reason a poster of the Mona Lisa is worth much less than the actual Mona Lisa.

      In this particular case, I'm not 100% certain the analogy holds up, but I think you two are discussing different aspects.

      It all depends on what you are actually buying... if you're buying it to play the game, then a repro cartridge and the original are of equal value. If you're buying it for purely aesthetic purposes, or for bragging rights (...umm, really?), then it would make a huge difference.

      All that said and done, who the hell is paying for this authentication? Ultimately, the buyer, natch, but is eBay (and the "authenticator") charging the seller or the buyer for this service?

      --
      Quo usque tandem abutere, Nimbus, patientia nostra?
    9. Re: Should have started with old videogames. by The-Ixian · · Score: 1

      Except that the Mona Lisa is hand crafted.

      The "original" cartridges were, themselves, mass produced duplicates of an original. They were, in essence, the posters of the Mona Lisa already....

      --
      My eyes reflect the stars and a smile lights up my face.
    10. Re: Should have started with old videogames. by Anonymous Coward · · Score: 0

      It's so much more romantic to give diamonds that were mined by people on subsistence level wages in terrible conditions and then used to make massive profits by a parasitic organization that is dedicated to preserving a monopoly through artificial scarcity. What's "real" when the end result is the same, or perhaps even purer when man-made?

      Diamonds are not as rare as some other gemstones. It's only the massive market manipulation that gives them their value.

      The end of DeBeers cannot come soon enough.

      from
      https://science.slashdot.org/story/16/11/06/2344236/scientists-at-de-beers-fight-the-growing-threat-of-man-made-diamonds

    11. Re: Should have started with old videogames. by fox171171 · · Score: 1

      The jewelry analogy would be like buying a diamond ring for $3000 only to find out that the diamond is artificial.

      Except when you discover that the artificial diamond is identical to the "real" ones, a structure of carbon atoms.

      It's far worse to discover that the $3000 "real" diamond is not worth anywhere near $3000. Just a huge marketing scam to sell one of the most common "precious stones" as if it is scarce, at hugely marked up prices.

      This article is fairly long, but a good read.
      https://www.theatlantic.com/ma...

    12. Re: Should have started with old videogames. by rtb61 · · Score: 1

      Well, if you are buying ego and not function, what different does it make if it is fake and long as it convinces the fake people you pose for, that it is real. No matter how much money and resources are wasted on marketing, poseur crap is still poseur crap and fake or real, seriously who gives a fuck. Certainly should not be wasting tax payer dollars on those marketing lies. Add radioactive elements to diamonds and create really long life batteries, great, cut them and wear them and think you shit don't stink any more, utter bullshit. Fake diamonds, far better than real ones and in fact the real ones should be banned for being an insane waste of resources and completely idiotic source of pollution.

      --
      Chaos - everything, everywhere, everywhen
    13. Re: Should have started with old videogames. by HornWumpus · · Score: 1

      Flaws/inclusions are of a different nature, so they can be told apart. The artificial ones are generally cleaner.

      --
      John McAfee 'It was like that time I hired that Bangkok prostitute; to do my taxes, while I fucked my accountant'
    14. Re:Should have started with old videogames. by HornWumpus · · Score: 1

      If you're buying a physical cart, not downloading an image for an emulator, chances are you're collecting.

      --
      John McAfee 'It was like that time I hired that Bangkok prostitute; to do my taxes, while I fucked my accountant'
  3. For sale on ebay - Shroud of Turin by sinij · · Score: 1

    For sale on ebay - shroud of Turin, lightly used, with some light discoloration and staining. Natural twill. Organic.

    I double-dare you to Authenticate it.

    1. Re:For sale on ebay - Shroud of Turin by HornWumpus · · Score: 1

      Authenticate it as the genuine old fake? Shouldn't bee too hard. Carbon date it, if it was made in about 1000AD it's the 'real thing'.

      --
      John McAfee 'It was like that time I hired that Bangkok prostitute; to do my taxes, while I fucked my accountant'
  4. Simple answer by Anonymous Coward · · Score: 0

    Is product less than x % of average retail price?
    Does seller communicated in broken english?
    If yes and yes, it is counterfeit.

    But whatever their actual solution is I just hope there is a basic rule of common sense and priority being applied: it makes absolutely zero difference if someone is selling counterfeit handbags or jewelry. These are purely luxury items with little to no actual value.

    It DOES make a difference if someone is selling, say, counterfeit brake parts or electronics preloaded with malware.

  5. ebay sucks by Anonymous Coward · · Score: 0

    ebay recently sent span to me about how they are upset with the canadian government. They say the government has the nerve to charge import duty and taxes on some select items (very few, actually). The spam is a lie because I buy a lot of stuff from us and china and have only ever been charged duty twice.

    Funny thing is, ebay charges import fees on items that have no duties or taxes. ebay makes it sound like those import fees are paid to the government when they are actually pure profit to ebay and/or the seller. I don't use ebay much after I found out they are ripping canadians off and I never, ever, purchase things on ebay that have the import fee. ebay sucks.

  6. Amazon? by Anonymous Coward · · Score: 0

    Amazon needs this more than anyone.

  7. Re:ebay sucks more and more, lately by Anonymous Coward · · Score: 0

    keep your tuque on, it's only an email!

  8. Expert Examiners by Glasswire · · Score: 1

    I understand the best counterfeits are often so good they pass 'expert' monitors. Does that mean if you're sufficiently good at it, your stuff is now ok?

    1. Re:Expert Examiners by magarity · · Score: 1

      That's because the best counterfeits are sold out of the third shift run of the same factory that makes the authentic ones on first and second shift. The line between fake and counterfeit gets really hard to draw in those cases.

    2. Re:Expert Examiners by Anonymous Coward · · Score: 0

      There can be quality issues not obvious for the first 6 months. I once bought an electronic gadget (Canon remote timer TC-80N3) that worked and looked like real, including packaging, and was priced at 90% real. A few months later the button battery died. The battery in the real Canon product lasts for 10 years. The fake drew 12x as much current. That was the only difference.

  9. Re: fp! fp! fp! by Anonymous Coward · · Score: 0

    You must be as happy as when you sucked your first cock.

  10. Re:ebay sucks more and more, lately by Blymie · · Score: 0

    They work for me. I don't work for them.

  11. Re:ebay sucks more and more, lately by epine · · Score: 1

    You quoted the whole damn thing, and now it's open to question which side you're actually playing for.

    This one is ripe for moderation into the sin bin. For included content alone.

  12. it's the real thing by epine · · Score: 1

    Once the very last person in the world who can still tell an original from the very best of the fakes suddenly kicks the bucket (the real thing), then what?

    When a tree falls in the forest, does anyone here it?

    1. Re:it's the real thing by Archfeld · · Score: 1

      No, because unless there is an ear drum to interpret the pressure wave it is not a sound.

      Does this mean I can now sue eBay for allowing fake goods to be sold ? Once they start vetting some doesn't that imply a liability or responsibility to verify them all ?

      --
      errr....umm...*whooosh* *whoosh* Is this thing on ?
    2. Re:it's the real thing by arth1 · · Score: 1

      Once the very last person in the world who can still tell an original from the very best of the fakes suddenly kicks the bucket (the real thing), then what?

      As opposed to kicking a counterfeit bucket, you mean?

    3. Re:it's the real thing by Penguinisto · · Score: 1

      By the time that happens, it's highly likely that the item in question isn't going to have a market for it.

      Loom at it this way: There's a reason why there are a lot of people around today who can credibly authenticate either a real/fake centuries-old Rembrandt painting or Stradivarius violin, and get paid somewhat handsomely to do so.

      --
      Quo usque tandem abutere, Nimbus, patientia nostra?
    4. Re:it's the real thing by SeaFox · · Score: 1

      When a tree falls in the forest, does anyone here it?

      Only if I'm hear to here it.

  13. Just marketing by sjbe · · Score: 1

    Dubbed eBay Authenticate, the new service will be powered by a "network of professional authenticators," and is ultimately designed to encourage buyers to part with cash on expensive items, safe in the knowledge that the merchandise is legitimate.

    I'm wondering if these "professional authenticators" will be independent of the companies that made the products and have the ability to overrule them. As it stands if you want to sell a Louis Vuitton purse on eBay, LVMH (the company that owns the brand) can have the auction pulled just by claiming to eBay that it is fake regardless of the truth of that claim. I used to make my living selling stuff on eBay. I've had auctions pulled for luxury goods which I know for a fact were 100% authentic and had the documentation to prove it. (stuff like a handbag with one owner purchased from Neiman Marcus and still had the receipt) I don't deny that there is a lot of fake merchandise on eBay but eBay has had 15+ years to sort the problem out and hasn't bothered yet.

    I don't have any confidence that this is anything more than marketing fluff rather than a serious attempt to deal with the problem.

    1. Re:Just marketing by farble1670 · · Score: 1

      I'm guessing it'll be a "guilty until proven innocent". They'll shut you down until you can provide you are clean.

  14. Do Androids Dream of Electric Sheep? by Yergle143 · · Score: 1

    QED

  15. I have a better idea by p51d007 · · Score: 1

    If it sounds too good to be true, it's probably fake. How many 100+ GB thumb drives have been sold, so many 1TB HDD's that were fake, but sold because of an insane CHEAP price?

    1. Re:I have a better idea by HornWumpus · · Score: 2

      Nobody cares if it's real 'designer' crap.

      If it fools their friends, it's good.

      --
      John McAfee 'It was like that time I hired that Bangkok prostitute; to do my taxes, while I fucked my accountant'
    2. Re:I have a better idea by magarity · · Score: 2

      Electronics compare poorly with women's purses in the subject of counterfeiting. How many fake Gucci handbags didn't impress friends with the owner's level of chic is harder to measure than how many 1TB thumb drives don't actually hold 1TB.

    3. Re:I have a better idea by Anonymous Coward · · Score: 0

      Real life stores don't have enough selection of flash drives for you?

  16. I bought counterfeit Gameboy Advanced Games there by pecosdave · · Score: 1

    I've bought them on Amazon too. I was hoping for a used copy but got a knock-off instead - worked great, the cases are a bit brittle and don't last in a backpack like the real ones do.

    I never intentionally bought them counterfeit. I approve of this "certified real" program, but I'm guessing the certified as real guys are still going to be a little higher priced in the end. It's worth it to me.

    --
    The preceding post was not a Slashvertisement.
  17. Night runs by Anonymous Coward · · Score: 0

    One of the biggest probelms eBay, Amazon, et al have is that the counterfeit goods in many cases are authentic.
    "Huh?" you might ask.

    The answer is that the very same Chinese factories making many of these goods are often the ones making the counterfeits. They have the tooling all ready to go, and as soon as the paid-for shift ends, they do a "night run" of the exact same item (or the same item but with lower quality raw materials but otherwise indistinguishable), but sell them through black and grey market channels to non-official distributors, who in turn either sell them themselves or farm them out to smaller unauthorized merchants on eBay, Amazon, Alibaba, etc.

    Good luck detecting a counterfeit when it is exactly the same as the real deal.

    1. Re:Night runs by arth1 · · Score: 1

      An obvious solution for this is to not buy things Made In China.
      It has become increasingly difficult, but as much as possible, I'm voting with my wallet, until and unless China gets its counterfeiting problem under control.

    2. Re: Night runs by Anonymous Coward · · Score: 0

      It's something else the Chinese etc copied from the west.the problem of off book production in genuine production lines is not a new one,it's been happening in the west for decades.
      I know of at least one well known world famous firm that had this problem back in the 1980's,staff used to use cheaper matierials to bulk out the real ones and then do a production run,then restock machines with "proper" materials,they only got caught because the delivery of their cheaper ingredients got reported to police for damaging a couple of cars when it was reversing in and then someone in managment asked why stuff was being delivered at 3 in the morning and phoned the real supplier to ask why and was told it wasn't their truck,production line staff had made millions over the years,entire night shift was involved and fired asap..

  18. Foolproof by frovingslosh · · Score: 1

    Wow, that's great. There will be absolutely no way for the experienced fraudsters at the electronic bay of thieves to scam the system or make educated guesses about if they should send out the real or counterfeit items. I can now trust eBay completely. Not that there were ever problems before and we all know that any problem this elaborate effort is designed to correct was just an innocent mistake. I'll even be able to buy 5000 mah 18650 batteries from the eBay vendors now. And puppy dogs will go to heaven and all will be wonderful. It is a shame that Obama couldn't have given us this eight years ago and we had to wait for Trump to be about to take office to get this great change.

    --
    I'm an American. I love this country and the freedoms that we used to have.
  19. "Show Me the CarFax" Model by retroworks · · Score: 1

    The authenticators are to be paid by the Sellers, not by ebay or the buyers. It's offering the service to someone who already owns the piece and wants to sell it, and presumably is willing to take the risk that what they are selling isn't faked, in order to give buyers more confidence. This "certification model" paid for by the businesses in the hopes that enough will adapt it and it will become mandatory "professional licensing". Ebay is already in that business, via "Powerseller" status.

    It appears too general. If I pay to ask ebay to "certify" that a photo I took of a duck was really taken by me, does ebay turn down the money, or admit that they have no expert qualified to determine it was my duck photo.

    --
    Gently reply
  20. Legislated Safety by labnet · · Score: 1

    I couldn't give 2 rats if your Gucci handbag was real. In fact I wouldn't even know; to me it shows shallow consumerism with probably a matching personality.
    What I do care about is mains connected devices manufactured with poor creepages and insufficient protection that can catch fire and electrocute people. I would guess this would apply to the majority of plug packs, power supplies and battery packs.
    Thus they should be concentrating on devices that have mandatory safety and legislative standards requirements first.

    --
    46137
  21. low end stuff is hurting more. by Anonymous Coward · · Score: 0

    I am less concered about some high end rollex watch and more concerned about the millions of little electronic chips that are counterfit.

  22. Re: fp! fp! fp! by Anonymous Coward · · Score: 0

    Was it good for you too?

  23. Too Little Too Late? by Aurelfell · · Score: 1

    I've been an eBay user since 1999, but I sort of gave up after getting burned on counterfeit SD cards recently. It's my own fault, of course, but my solution was to stop buying that stuff on eBay and just use Amazon Prime.

  24. Re:ebay sucks more and more, lately by Blymie · · Score: 1

    Included content was paramount, in order to see the bull they spewed.

    We have a paid ad here for ebay, on /., blathering on about how great ebay is.

    If my email about them spamming people non-consensually with political crap isn't on topic, nothing is.

    These clowns have a load of lobby presence on Parliament Hill. They don't need to spam me, to have a word into that forum.

    (Note lobbyist details)

    https://lobbycanada.gc.ca/app/...

    I can sign up to a no-call list, from all sorts of non-profit and political groups trying to contact me for this blather. And SPAM is highly regulated in Canada with CASL.

    But these clowns bypass all that, and use their customer list as a personal pundit, a soapbox to increase their profits. Not for my benefit. I'm sure Andrea owns shares, and I bet she'll get a hefty bonus if she streamlines profit.

    It's all personal motivation. It has NOTHING to do with helping ME.

  25. Re:I bought counterfeit Gameboy Advanced Games the by Jiro · · Score: 1

    I once bought a counterfeit Pokemon Emerald off of Ebay and it did *not* work great.

    Pokemon Emerald uses flash memory for its save file which is a pain for counterfeiters to make, so they hack the game to use battery backup instead. When the game is hacked to use battery backup, you can't trade Pokemon to generation 4 or the Gamecube games (since those are external programs which don't know that the save file is stored in a different way so they look for it in the nonexistent flash memory) and in fact using those can destroy your save.

    Also, of course the battery can run out.

    I had to throw it out and buy a real one locally from Gamestop.

  26. Re:ebay sucks more and more, lately by Anonymous Coward · · Score: 0

    So are the 1000 or so other emails you'll get each month if you dare turn off the spam filters. No problem, eh.

  27. Re:I bought counterfeit Gameboy Advanced Games the by SeaFox · · Score: 1

    I once bought a counterfeit Pokemon Emerald off of Ebay and it did *not* work great.

    Pokemon Emerald uses flash memory for its save file which is a pain for counterfeiters to make, so they hack the game to use battery backup instead.

    Why would counterfeiters have trouble with flash memory? They don't have to make it themselves, it's a traded commodity now.

  28. start with phone batteries by Anonymous Coward · · Score: 0

    The fake ones are nasty, unlike fake designer handbags that are just as good as the overpriced ones.

  29. How about doing this for fine art by Anonymous Coward · · Score: 0

    There are always lots of crude fakes on eBay "signed" Pablo Picasso, Fernand Leger, etc. This fraud has been going on for years, with no visible efforts by eBay to prevent it. It's amusing if you look at is as a satire on the quality of many authentic works by these artists, but honest people do get burned by these scammers.

  30. Re:ebay sucks more and more, lately by Blymie · · Score: 1

    You can't block this, not if you choose to use ebay. If you do, then you don't get emails from ebay after a purchase, interacting with people you buy from on ebay, you name it.

    See? It isn't normal spam. It's spam you MUST take...

    It *is* a problem.

  31. Re: fp! fp! fp! by Anonymous Coward · · Score: 0

    Lips are lips..

  32. I reported fakes before by Anonymous Coward · · Score: 0

    I have reported fake Game Boy Advance games and they went nowhere. I then started using eBay's complaint system to report sellers who were selling nothing but fakes and got a generic response back. Still they sell fake crap and so I gave up as it just was a waste of time.

    Now I'm starting to see fake Nintendo DS cartridges appear on eBay.

    Don't even get started on fake Pokemon cards...

    They need some kind of rewards system (fee reductions, free listings) for reporting fakes for people to bother.