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People Don't Realize How Deep AI Already Is In So Many Things, Salesforce CEO Benioff Says (cnbc.com)
Evolving technologies should develop at a steady enough pace to adequately replace the jobs they eliminate, Salesforce CEO Marc Benioff told CNBC on Tuesday. From the report: "Technology's always taken jobs out of the system, and what you hope is that technology's going to put those jobs back in, too. That's what we call productivity," Benioff said on "Squawk Box" at the World Economic Forum in Davos, Switzerland. "I think a lot of people don't understand how deep AI already is in so many things," he said, one being Salesforce's newly updated Einstein product, which Benioff said is not yet available to clients but can tell the company whether it will make or miss earnings estimates using artificial intelligence What business leaders at the WEF have been calling the "Fourth Industrial Revolution" is at the center of a global transformation in the technology space, as artificial intelligence, robotics and cloud computing gain traction, he said.
Sorry, couldn't resist. (See subject.)
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Calling something AI as a marketing term doesn't make it real.
There is this problem, as soon as an AI is more intelligent than a gnat, it refuses to spend eternity as something that can easily be replaced with a magic 8 ball.
We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
You're missing the glue that ties this all together. Sniff this can of rubber cement. Can't you see how deep the AI is?
It's more like "people don't understand how marketing departments slap the "AI" label on any old analysis software because "Artificial Intelligence" sounds much cooler than beefed up excel sheet"
bickerdyke
"Technology's always taken jobs out of the system, and what you hope is that technology's going to put those jobs back in, too."
I doubt this is possible. Mechanization replaced subsistence farming and reduced the number of people in agriculture from 80+% to 2% of the US population. Factories replaced individual craftsmen with assembly line workers and also took up the unemployed farmers. Large organizations developing around manufacturing companies took up the slack of workers being replaced by machines and put them in desk jobs. This went well until the first downsizing waves of the 90s, which were largely driven by computers replacing manual clerical work like typing memos, routing correspondence and filing/records retrieval. This was the first time we didn't have a ready answer for what people could do next when they no longer needed a typing pool, etc. Some people wound up in IT, some people wound up in various other corporate positions, but a lot of them were forced out of the workforce. Now, this growth in the capability of computers and the amount of work they can automate threatens to remove another huge pillar of strength in the economy. All those corporate employees pushing around reports and being good little salesdroids (and using Salesforce in lots of places!) are about to see their ranks thinned as well. I don't see a good future for them unless we find some way to give them jobs that produce a similar standard of living.
I'm in IT (systems engineering, not operations) and see this every day -- every new system out there is shipped with automation capabilities that just didn't exist 15 years ago. One of my side projects is gluing together all this vendor automation into a Chef-like framework for the many small system on-site installations we do for customers. Having a way to have a tech follow "rack systems like so, attach cables here, plug in laptop here and power on" would save huge amounts of time and money since these systems are deployed to places where tech knowledge is spotty at best.
I hope executives like Benioff don't just assume everything is going to work out. Ask yourself this question -- what are we going to do with the millions of people who make large organizations work when a computer is in charge of most routine processes? Maybe 10% of them have the aptitude to move up to the "robot repairman" level of employment, so where does the other 90% go? While growing up in the Rust Belt, I saw factory closures that dumped thousands of low-skilled workers out onto the job market all at once. Sadly, the answer to this question in that case was that the 90% ended up moving away, employed in menial minimum wage jobs like home health care aides and fast food workers, or perpetually broke. Some sociology student should do a study negatively correlating income with increases in the number of shady personal injury lawyer advertisements around town...I know it's true but it just has to be proven! When people have no income and no way to get the old lifestyle they had, they're going to be hoping for a lottery payday or similar.